Artwork for podcast eCommerce Podcast
#56 - Personalising the Customer Journey to Increase Lifetime Value
Episode 564th March 2021 • eCommerce Podcast • Matt Edmundson
00:00:00 01:09:01

Share Episode

Shownotes

Never underestimate the power of retention. Customer relationships lead to sustained business growth. 

 

Bonjoro founder, Matt Barnett joins Matt Edmundson on the eCommerce Podcast to talk about what it takes to build engagement and turn customers into friends. Matt Barnett has incredible insight to offer on how personalising a customer journey can naturally lead to repeat purchases and higher reviews. 

 

Matt Barnett is a serial entrepreneur, an industrial designer and an artist passionate about building great products and great cultures. 

 

Connect with Matt Barnett

 

Company Website

LinkedIn 

 

Links to other platforms where this podcast is available

Apple Podcasts

Stitcher

Spotify

Links

Chapters

Video

More from YouTube