Welcome to today's podcast where I’m excited to have Mangla Sachdev join me. Originally from London, UK, Mangla has an impressive global footprint, having lived and established businesses in Australia, Malaysia, England, Scotland, and now Singapore.
A lifelong entrepreneur, Mangla started her first venture at 17 and has been self-employed ever since. Mangla now runs Expat Business In A Bag, where she shares business coaching and strategies for expat entrepreneurs and digital nomads. Mangla shares her experiences with product businesses and valuable insights on starting a business, especially in a new country or community.
In addition, Mangla is offering a special gift for our listeners: her '27 Essential Tasks for Every Entrepreneur' marketing checklist, available via the link in our show notes.
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Mentioned in this episode:
Amazon Made Easy is now open
My membership, Amazon Made Easy is now open. It’s a membership for people who are selling on Amazon (or planning to) and want regular access to support, somewhere to ask questions and talk things through, and a bit of structure and accountability as they grow. Inside, there are live Q&A calls, optional co-working sessions and a small, supportive community. Find out more: https://vickiweinberg.com/membership
Welcome to the Bring Your Product Idea to Life podcast.
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:This is the podcast for you if
you're getting started selling
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:products, or if you'd like to
create your own product to sell.
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:I'm Vicki Weinberg, a product
creation coach and Amazon expert.
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:Every week I share friendly, practical
advice, as well as inspirational
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:stories from small businesses.
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:Let's get started.
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:Hi, I hope today you will join me in
welcoming onto the podcast Mangla Sachdev.
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:While originally from London, UK, Mangla
has moved around the world more than
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:once, and she's lived in Australia,
Malaysia, England, Scotland, and
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:she's currently living in Singapore.
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:She set up a business in almost every
city she's lived in, she started her
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:first business age 17 while on a gap year
and has never ever worked for anybody.
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:She's been self employed
her entire career, which I
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:found absolutely fascinating.
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:So she has ran lots of different
businesses, some of those product
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:businesses, which is what we're
going to mainly focus on today.
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:But she has lots of great tips on
starting businesses, particularly, um,
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:if you're new to an area or a country and
you're looking at what you could do and
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:how you might fit into that community.
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:She has some great advice on that.
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:She also has a free gift for listeners,
which is the marketing checklist, 27
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:essential tasks for every entrepreneur.
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:And you can get that by
the link in the show notes.
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:And now I would love to
introduce you to Mangla.
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:So hi, Mangla.
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:Thank you so much for being here.
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:Mangla Sachdev: Thank you for having me.
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:I'm super excited.
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:Vicki Weinberg: So can we please start
with you giving the brief introduction to
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:yourself, your businesses and what you do?
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:Mangla Sachdev: Sure.
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:So I'm Mangla and while I'm
originally from London, I have moved
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:around the world a couple of times.
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:I've lived in Australia, in Malaysia.
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:North of England, um,
Edinburgh, Dunfermline, and
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:now I'm in sunny Singapore.
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:So, my journey started,
um, many, many years ago.
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:In each place that I moved
to, I started my own business.
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:But every time I had to leave because
of my husband's job, um, I'd have
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:to stop that business and then
start all over again in a new place.
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:And in 2020, um, I started this t
shirt printing business with my dearest
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:and closest friend in Singapore,
seven days before the world locked
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:down, but we did extremely well.
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:And, um, we were selling to,
uh, international schools.
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:We're doing t shirt printing and hoodies.
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:And we managed to pivot very quickly
and sold 4, 000 masks and, um, Facebook
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:Singapore heard about us and they
contacted us and we also work with the U.
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:S.
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:Embassy here.
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:But, I mean, that went really, really
well the first, you know, couple
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:of years and it's still going on.
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:But, um, I realized that if I were to move
again, I'd have to start from scratch.
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:And this was such an amazing business
that just kept getting recurring revenue.
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:And so I started my latest venture,
which is expat business in a bag where
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:I help other expats like myself, digital
nomads, as well as people who love
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:to travel to monetize as they move.
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:So they never have to
start from scratch again.
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:Vicki Weinberg: That's amazing.
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:Thank you for explaining all of that.
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:So, was your t shirt business your
first products based business or
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:had you sold products prior to that?
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:Mangla Sachdev: Um, it was my first
product based business and I had
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:done, yeah, all services previously.
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:Um, actually, no, sorry, it
was my second product business.
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:The first product business I
did was when I was 17, when I
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:was traveling in a gap year.
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:Vicki Weinberg: Oh, amazing.
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:And what were you selling
then out of interest?
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:Mangla Sachdev: So I was traveling,
um, I'd taken a gap year and I was
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:traveling around Asia and I, we have
family and friends around here and I
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:brought these little trinket pieces
that I just found in one of the stores
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:in London and I brought it as gifts.
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:And everybody loved it so much here
that I had, um, someone asked me
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:that if I could, you know, source 300
pieces because she was getting married
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:in a couple of months and she just
wanted a gift everybody one of those.
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:And so I left all my clothes and
everything that I had in where I was.
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:Rushed back to London, bought 300 pieces.
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:They were only tiny, these little
trinket boxes, came back and made
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:3, 000 in one day as a 17 year old.
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:Vicki Weinberg: That is amazing.
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:I can't believe, well, I can believe
because I've heard, you know, now
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:I've learned a bit about you that you
just at 17 got on a plane and flew,
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:you know, was there much of a thought
process that went into that or was it
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:like, oh, this is something I can do.
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:I'll just do it.
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:Mangla Sachdev: I, I think it was,
you know, when you're so young,
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:you're so naive and you kind of
think, Hey, this is brilliant.
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:I'm just going to do it.
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:No thought of consequences
or anything like that.
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:And then once I realized that I could
make 3, 000 in a day, to me, it was
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:like, I wasn't going to uni after that.
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:I'm like, I could make
business work for myself.
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:And it's just, that's just happened.
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:Vicki Weinberg: And so back
then when you were 17, did you
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:carry on with that business?
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:Mangla Sachdev: Um, well, no, because then
I went back to London and it was always, I
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:was always looking out for opportunities.
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:So it was kind of like a one hit
wonder at that point, I was looking
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:for an opportunity and sometimes I
did sort of just mail things across
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:and made a little bit, but nothing on
that scale for, for a couple of years.
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:Vicki Weinberg: Okay.
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:So your t shirts business you
started in Singapore was your next
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:kind of full time product business.
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:Mangla Sachdev: Yeah.
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:Yes.
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:Vicki Weinberg: And is that a
print on demand service or are
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:you designing your own t shirts?
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:How does that work?
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:Mangla Sachdev: So how that
came about was, um, the two of
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:us were partners in business.
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:We were on the Parent Teacher Association
board at our children's school.
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:And so we did everything from baking
cupcakes, bake sales, painting
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:sets, and getting, um, sourcing
t shirts for drama productions.
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:And we did that for a number of years, but
every time we had to order these t shirts,
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:we just faced awful customer service.
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:Sometimes, you know, there would be
really late, sometimes the printing was
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:wrong, quality of t shirts kept changing.
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:And so, one day when we were rushing
to get an order ready, we were just
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:sitting at this, you know, this
dinky little mall in Singapore, I
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:think one of the oldest malls here.
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:And we turned and looked at each
other and said, we could do this.
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:And so we just decided to set it up
and so it's more, sometimes it's the
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:children who design it, sometimes it's us.
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:So they use it for fundraising,
um, or particular events.
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:So, but it's, it's really good
because it's recurring business.
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:So if they've got an, you know,
a design ready, they'll just
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:be like every couple of months.
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:All right, we just need new sizes.
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:Vicki Weinberg: Oh, that's amazing.
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:And so I take it that you've had
to sort of source the t shirts
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:and other products yourselves.
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:And what about the printing?
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:Have you found someone
to handle that for you?
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:Mangla Sachdev: Yes, we do it.
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:So, um, Singapore things are quite
expensive here and just next door
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:in another country, but Malaysia,
I think it's a lot cheaper.
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:Plus the currency works in our favour.
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:So like a dollar there, it's
divided by three for us here.
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:So it works really well.
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:And so, yeah, we source
the printing from there.
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:The products come from sometimes
Canada and US and even manufactured in
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:Malaysia, there are some factories there.
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:So that was, yeah, quite an experience.
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:Vicki Weinberg: Yeah.
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:And it sounds like you got off to
a, you know, a really good start.
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:So, and it's also the impression I'm
guessing is you sort of got that business
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:off the ground quite quickly too.
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:Mangla Sachdev: Very quickly.
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:We had a first t shirt
order within seven days.
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:Which is like a hundred or
some hundred over pieces.
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:Yeah within seven days we were
in business and making a profit.
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:Vicki Weinberg: That's amazing.
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:And how were you getting
those first orders?
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:Mangla Sachdev: I think some
relationships were, were built.
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:I think that it just came down
to that because we were in the,
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:on the PTA board for very long.
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:And, um, we knew a lot of
people in other schools as well.
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:It was just reaching
out to people we knew.
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:And I think everything since then with
Singapore being such a small country,
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:it's all relationship marketing.
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:It's referrals.
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:We've never had to advertise.
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:Vicki Weinberg: Well, I can imagine
if you're providing a great service
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:and it sounds like you weren't,
um, probably other people weren't
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:getting a great service or great
quality before and you are, I'm sure
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:that word of mouth is spreading.
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:Mangla Sachdev: Yes, yes, that works a lot
in our favour and it was just referrals,
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:which is referral after referral.
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:We've never had to go out
and source new business.
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:Vicki Weinberg: That's amazing.
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:And you also mentioned that you
started selling masks, um, into
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:the pandemic, which must have
been weeks into your business.
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:How were you able to make
that pivot so quickly?
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:Because that's also super impressive.
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:Mangla Sachdev: I think
we, we had an order.
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:The school asked that, um,
you know, could we do masks?
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:How quickly can you get them?
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:And what about printing
with the school logo?
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:And so we managed to source out.
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:Um, we had the first order was 2000
pieces and we managed to get that quickly.
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:So that, that probably took about
a month or two into the pandemic.
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:And then in Singapore, we were in
lockdown for far longer than most
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:other countries and masks were
compulsory for approximately, gosh,
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:I'd say 18 months to two years.
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:So again, recurring.
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:Vicki Weinberg: Wow.
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:And it sounds to me like something
I'm really picking up from you
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:here is how adaptable you are.
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:Mangla Sachdev: Yeah, I think you
got to think on your feet really
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:quickly and not second guess it.
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:I just think if an idea works,
right, we've got to go with it.
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:And then also, I don't even know whether
I spend enough time assessing the risk or
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:I've kind of thought, all right, you know
what, if it doesn't work out, we'll figure
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:it, we'll, we'll either make it work or
it'll fail and I'll have a story to tell.
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:Vicki Weinberg: That's a good attitude
and say you've been based in Singapore
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:ever since you started this business.
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:Is that correct?
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:Mangla Sachdev: Yes.
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:Vicki Weinberg: And are you doing
much traveling now or why do you
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:tend to be based in Singapore?
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:Mangla Sachdev: Um, I think we're,
yeah, we're based in Singapore.
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:We've been here for about 10 years now.
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:We were coming for three initially.
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:Um, I think it's such a beautiful part
of the world to be in because we're
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:next to Bali, Malaysia, Thailand.
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:We just came back from Australia.
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:We were there for a week and we're in
England every year as well for the summer
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:because of parents and my sister so.
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:Vicki Weinberg: Okay.
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:So are you finding that, so when you're
traveling, are you finding that it's
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:a business that still, you can still
run when you're not physically in the
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:country, or are you sort of taking
holiday when you're, when you're leaving?
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:I'm just, I'm just curious because
obviously you've had up until the past
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:10 years, quite a nomadic lifestyle.
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:I'm just wondering how
the business fits in.
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:Mangla Sachdev: So I think because
we work with majority schools and
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:we take school holidays off, that
works really, really well for us.
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:And it's also something that now
with so many things being online
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:and just child, we are able to run
it while we're not in the country.
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:Vicki Weinberg: Yeah, I was curious
about that because I mean, I definitely,
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:and this isn't a leading question,
because I'm genuinely curious, but you
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:mentioned before that when you'd moved
to different countries and you'd been
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:running services business, you'd have to
wind those businesses up as you moved on.
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:I mean, and it sounds like you're very
settled in Singapore, but hypothetically,
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:do you feel like if you were to move
on again, this was a, this would be a
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:business that could continue without
you physically being there or not?
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:Mangla Sachdev: Well, I think we've
both thought about because we're both,
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:both, you know, both of us as business
partners, we're both from the UK.
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:So, you know, either one of
us could leave at any time.
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:Um, we initially thought that
we might be able to run it.
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:We might be able to employ
somebody, but then it's the
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:relationships that we've built.
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:It's a networking that we do
continuously here that attracts people.
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:And I think ideally, we'd like to bring it
to a place where we'd be able to sell it.
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:Because we'll have the business
model already, customers ready,
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:suppliers ready, um, that somebody
who didn't want to start from scratch
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:could just take it and run with it.
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:Vicki Weinberg: That's really interesting.
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:Thank you for sharing that.
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:I was genuinely curious
because I haven't travelled.
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:But from my experience, products
businesses can be a bit more adapted.
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:Obviously it depends on your
business model, but they
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:can be a bit more adaptable.
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:You don't have to physically be there.
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:But of course, as you've said,
you've built this relation, you've
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:built the business mainly on
relationships and people knowing you.
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:Um, and it sounds like, and I could be
wrong here, but it sounds like you're
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:quite a big, you and your business partner
are quite a big part of your business.
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:So people are choosing to buy from you,
not necessarily just a faceless company
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:that actually the people behind it.
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:Is that fair?
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:Mangla Sachdev: Yes.
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:I think because it is such a small
country and the expat community here is
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:amazing and very encouraging and you,
you get to know people very quickly.
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:And so a couple of names are thrown around
and you immediately have somebody asks,
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:you know, is there a copywriter around,
you know, we have three names that just
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:keep getting thrown about all the time.
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:And so I think when it comes to
printing and, um, you know, anything
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:with products like that, um, corporate
gifts, our names are always brought up,
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:which is, which is a lovely feeling.
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:Vicki Weinberg: That sounds really
different from, I guess, if you'd
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:started up the same business in the UK.
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:Mangla Sachdev: Yeah.
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:Vicki Weinberg: Are there any
other differences you see between,
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:because obviously you've ran
businesses in so many countries.
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:Are there any other differences you see,
you see particularly, I guess, between
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:Singapore and the UK in terms of how
you've had to approach your business?
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:Mangla Sachdev: Um, I think here,
because it's such a transient society,
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:so you know, we all have friends here.
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:I mean, every year we
have people who leave.
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:They you, you know, move on to
other countries, either go back home
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:or just start up somewhere else.
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:So, the community that we've built
here, the friendships, um, the
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:network, it keeps changing every year.
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:So, networking in person
is absolutely a must.
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:And it's, it's constantly, I mean, it's my
business partner, myself, we attend, um,
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:at least one networking event each week.
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:Vicki Weinberg: Wow.
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:And you're right.
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:That is really different because in the
UK, and I'm sure you experienced this.
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:If you attend networking events,
often 95 percent of the people are the
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:same, whether it's weekly, monthly,
however often you go, it's, it's much
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:rarer, I think, to see new faces.
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:Mangla Sachdev: Yeah.
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:And, and I think you, I suppose
you're competing with people
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:who've already been established.
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:And so if you're coming in as
a newbie, maybe it's a bit more
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:trickier to enter the market.
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:Vicki Weinberg: Possibly.
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:I mean, it sounds like in Singapore as
well, the markets may be a bit smaller.
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:Is that fair to say that
the market is a lot smaller?
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:Mangla Sachdev: A lot smaller.
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:A population is, um, gosh,
maybe just over 5 million.
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:Vicki Weinberg: Oh, wow.
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:I had no idea.
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:Mangla Sachdev: So very small, very small.
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:And there's no area that you can't go to.
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:So even if, you know, there's nothing
which would be like a networking event,
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:but it's too far out, the furthest
out will be a 45 minute drive away.
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:That's it.
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:Vicki Weinberg: So that makes
everything really doable, I suppose.
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:Mangla Sachdev: Yes.
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:Yeah.
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:Vicki Weinberg: And in terms of
what you do, are there many other
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:businesses around doing the same thing?
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:Because I would assume that there's
go, there's only going to be so
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:many competitors you'll ever have
because of the size of the market.
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:Mangla Sachdev: I think there are a
lot of competitors who are serving
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:local businesses and, um, they're
sourcing everything from China.
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:So I think because our children attend
international schools, um, there's
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:also an expectation of quality items.
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:We want it to be sustainable, eco
friendly, just because the kids are taught
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:and we've been educated on it a lot more.
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:And so they're willing to pay a little bit
more for the quality that they're after.
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:Vicki Weinberg: Oh yes.
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:I guess that gives you some, a
way to differentiate yourself.
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:Mangla Sachdev: Yeah, absolutely.
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:Vicki Weinberg: It's interesting that
there are lots of competitors though,
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:because I, in my head, as we've been
talking about this, because obviously
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:I know nothing about Singapore, I, I
kind of thought, I wonder if there's
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:less competition because there is
less of a market to sell to, but it
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:sounds like your competitors are maybe
targeting other types of, you know,
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:there, maybe they're not working with
the schools, for example, they're
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:working with different organisations.
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:Mangla Sachdev: Yes.
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:Yeah.
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:Yeah.
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:And I think China with everything being
sourced from there and it not being
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:very far, um, that's just where most
people are getting their products from.
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:So when we say that we're not sourcing
from there, we stand out that way as well.
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:Vicki Weinberg: That's really interesting.
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:And was that a conscious decision that
you made at the outset to stand out?
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:Mangla Sachdev: Yes.
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:Yes.
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:A niche is, I think every
single, I can think back of a few
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:different businesses that I've had.
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:It's always been a success
because of, I've niched out.
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:Vicki Weinberg: That's
really great advice.
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:And, and speaking of advice, so now
let's pivot a bit and talk about
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:the business you're running now.
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:So your business, expat business
in a bag is helping expats start
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:and run their own businesses.
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:So what advice do you have for anyone
who's perhaps found themselves in a
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:different location and is thinking,
right, what, what can I do here?
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:Mangla Sachdev: I think a lot of
people have set up businesses here
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:and they've been very successful
very quickly because they've
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:brought something new to the market.
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:And it's normally, it's like a
three year churn and then they're
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:off to the next, um, country.
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:So when they come to me, it's
like, all right, I think I'm
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:moving in six months time.
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:Um, you know, I'm not only am I going to
have to stop the business early because
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:of packing and getting the kids settled
into a new country, going back and forth.
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:Um, but it's also settling
there and starting from scratch.
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:So I think the first thing
that I tell people is that
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:build that audience right now.
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:Build that worldwide audience where
you're going to start networking online.
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:And even within our own community,
when we network here, if we say
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:like I'm moving to one particular
country, do you know anybody?
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:Can you introduce me to someone?
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:There's always someone out there who
knows someone, and so I think that's
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:the first part of it, but also if
you've set up a business here and
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:it's worked really well, um, while
you're settling into a new country, I
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:also encourage them to teach others.
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:That could be a digital
product, a digital course.
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:They can write an ebook,
training materials, tell
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:somebody your entire journey.
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:Everybody wants to know,
like, what did you do first?
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:Where are you at right now?
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:How did you get there?
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:Where did you get your
first five customers from?
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:So it's really, sorry, for
somebody, sorry, for someone else,
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:it's, it's a shortcut instead
of making their own mistakes.
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:Learn from somebody else
who's been there and done it.
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:Vicki Weinberg: I find
that really interesting.
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:And do you find that people tend
to move their businesses with them
378
:or start afresh everywhere they go?
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:Um, I'd actually, I'd
love to know as well.
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:So this is two questions, but if you
could answer that one, but then I'd
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:actually love to know if you don't
mind telling us some of the businesses
382
:you've ran as you've travelled around
the world and just, I think I'd be
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:fascinated to know your full background
if you don't mind sharing that.
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:Mangla Sachdev: Not at all.
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:So the first question, I think
people who have done, say they're
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:really good at copywriting.
387
:I think that will, that
will usually go with them.
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:Um, but I know some people who here
have started social media management.
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:And so, you know, they go around and
they do the videos and the reels.
390
:They know that if they're moving to a
country like the UK or the US, that the
391
:competition is going to be too great there
and it's not something that they're going
392
:to stand out in, in that new country.
393
:And so it comes to like figuring
out, right, so I'm going to start
394
:from scratch, but what can I do?
395
:What, where, what have I learned here or
in my travels that I could take along with
396
:me and start from scratch, start a fresh.
397
:Vicki Weinberg: That's really useful.
398
:And I think I liked what you were talking
about before when we were talking about,
399
:um, when you were on holiday and you came
over to the UK to get the trinket boxes.
400
:So what that's kind of sparked is that I
guess you saw that there was a something
401
:that you could easily get from the
UK that wasn't ready available there
402
:and there would be a market for that.
403
:So I guess there's a thing about looking
for that kind of opportunity as well.
404
:So what I liked about that,
I know you weren't, you know,
405
:trying to set up a business.
406
:You just took the opportunity, but I think
that was a really good example of how you
407
:found a gap in the market and you were
in a position to be able to fulfill that.
408
:Mangla Sachdev: I think when
you're an entrepreneur and I'm sure
409
:you've had the same experience when
you're, when you're out and about,
410
:you kind of find opportunities.
411
:You're always looking at it.
412
:You went into someplace and you
think, ah, that's a really great idea.
413
:And then you can kind of think,
oh, they should do that here.
414
:Well, while we're not consciously
working all the time, but our brain is.
415
:And so it's always fun to look at,
especially in travels, what's working
416
:in other countries and what, what we
don't have or what's lacking in our own
417
:country or what, what would be different.
418
:Vicki Weinberg: I think
that's really interesting.
419
:And what I like about that as well is
that you've actually gone ahead and
420
:done it because to be honest, I think
a lot of us come up with these ideas.
421
:I can't tell you how many business
ideas I come up with, but I haven't
422
:executed a lot of them, um, for various
reasons that I think, yeah, what I'm
423
:finding really interesting about our
chat is how you've been great at finding
424
:opportunities and then actually going
and, and trying something because I don't
425
:think everyone, in fact, I'm not, yeah,
I think very few of us actually do that.
426
:Mangla Sachdev: I think it's
because of the moves and you know
427
:that it's such a short period of
time you want to make it count.
428
:So it's just, all right, I'm just going
to go, you know, both feet in, try it out.
429
:And I'm very conscious that I'm not going
to spend a lot of money at the outset.
430
:Like, I'm not going to go and get the
fancy logo straight away, the big website,
431
:I'm going to start small, because I need
to test the waters, and a couple of them,
432
:you know, haven't done well at all, and
it's just been, alright, I know what
433
:doesn't work, let's see the next idea.
434
:And so going back to your second question
was that the couple of ideas I had, when
435
:we were living in north of England, my
husband was working at the hospital,
436
:and it was a small community hospital.
437
:And I thought, well, there was
a tiny little gift shop with
438
:flowers people could take.
439
:They didn't really do gift baskets.
440
:And so I thought I could, you know,
do flyers around or just approach
441
:the gift shop and say, I could
prepare a few gift baskets for you.
442
:And so they had agreed and I did a few
of those, but it didn't take off as much.
443
:And I thought, okay, maybe
it's just not the right market.
444
:But then when you move somewhere else,
I tried it again and it worked there.
445
:So that was one idea.
446
:Another one was when we were in Scotland.
447
:Um, I, PR was, you know, it was
something I think Richard Branson
448
:had come up with, where he just
published a book about publicity and I
449
:studied marketing and PR extensively.
450
:And so I set up a sort of like
a publicity workshop, um, for
451
:businesses, for small businesses.
452
:How do we get in the media, how to spin
certain articles and how to piggyback
453
:on what's happening in the news.
454
:So this is a couple of
businesses that I've tried.
455
:Vicki Weinberg: They're great.
456
:And what I like as well, they're
so different from each other.
457
:I mean, they all sound like they're
within your skillset and experience,
458
:but they're all quite different.
459
:Do you think that because you know, or
up until now, ofcourse, you've always
460
:known you were going to be somewhere
for a relatively short period of time.
461
:Does that take a bit of the pressure off
in terms of whether it, I don't want to
462
:say fails or succeeds because obviously
we all define, we, you know, I think we
463
:should make those definitions ourselves,
but, um, do you see what I mean?
464
:Does it take a bit of pressure off
because you know that actually whatever
465
:happens, you're only going to be
running that for a limited time period?
466
:Mangla Sachdev: Do you know, I've
never thought of it that way, but when
467
:you say, I think, I think that maybe
gives me a little bit more guts to
468
:do so because if it fails, it's okay,
I'm not going to be here that long.
469
:You know, even if nobody will
remember it, I'm moving on.
470
:So yeah, I think that's probably helped
me with taking bigger risks and trying
471
:new things rather than analyzing it,
coming up with a big fancy business plan.
472
:And I think I just kind of go in like
straight away because I think, okay.
473
:Couple of years.
474
:Let's figure it out.
475
:Let's see if it works.
476
:Vicki Weinberg: Yeah.
477
:Thank you.
478
:I just wonder because I was
thinking to myself, I think when you
479
:know, it's not the thing forever.
480
:I wonder if it makes you more
inclined to take risks and try new
481
:things, because if you don't enjoy
it or it doesn't work, it's okay.
482
:It's only going to be a very
short percentage of your life.
483
:Mangla Sachdev: Yeah.
484
:Yeah.
485
:I think that definitely helps
a lot, but I didn't expect to
486
:be here for this many years.
487
:Um, that would, this
is probably one of the.
488
:Gosh.
489
:Yeah.
490
:As at one stretch, probably the
longest I've been in one place.
491
:Vicki Weinberg: So it's actually really
good that you enjoy what you're doing now.
492
:Mangla Sachdev: Yes.
493
:Yeah.
494
:And it'd be really sad to
leave whenever I do, but yeah.
495
:Vicki Weinberg: And do you have any
other advice for anyone who wants to,
496
:or who either wants to, or, you know,
due to circumstances is finding, you
497
:know, their, their, their lifestyles a
bit more nomadic, they're moving around.
498
:Do you have any other advice for
people in those situations who
499
:want to create and grow a business?
500
:Mangla Sachdev: I think I've,
whenever I come back home every
501
:summer, I will meet people who will
say, I have no idea how you do that.
502
:I don't think I could leave
the security of my home place.
503
:I know how everything works,
my family, my friends.
504
:And so while there's a part of them
who wants to explore and almost,
505
:I wouldn't say envious, but just
sort of wonder what it's like.
506
:There's a bigger part of
them that just won't do it.
507
:So thinking of those people
sitting at home, they want to
508
:explore some parts of the world.
509
:And so if you've traveled, whether
you've been in the jungles of Vietnam,
510
:you've learned authentic Thai cooking,
or you've been to Bali, if you've
511
:had those experiences, you could
always find a way to take that to
512
:other people who can't have that.
513
:So whether you teach, you could teach
online, now everything's become so easy.
514
:Teach, if you've mastered one
Thai dish, teach that online.
515
:Sell it for seven pounds, seven dollars.
516
:But there is a market out there.
517
:Just need to, need to
market yourself really well.
518
:But there's always a market out
there, there's always a niche,
519
:and don't be afraid to niche down.
520
:Vicki Weinberg: That's really interesting.
521
:Thank you.
522
:And I've just got one final question,
question on that, because I think this is
523
:something that people can struggle with.
524
:What advice do you have on niching?
525
:Because it sounds like you've
always done it extremely well.
526
:You spoke about every business
you've had has had a niche.
527
:So do you have any advice of
maybe how people can identify
528
:a niche even to begin with?
529
:Mangla Sachdev: I think it's
figuring out where you hang out.
530
:So if you have teenagers or you
have toddlers, and if you were,
531
:say, a health coach or a coach, you
know, for perimenopause, it's very
532
:different when you speak to mums with
teenagers and mums with toddlers.
533
:But when you choose where
you're at and who you want to
534
:speak to, they pay attention.
535
:So apart from calling our names,
there's, there's not a lot of things
536
:that get our attention online.
537
:So if you say mums for teenagers who
are feeling the fatigue, you know,
538
:your children are, you know, off to
university or something like that,
539
:you're immediately sitting up and paying
attention to what you're putting out there
540
:because you're talking directly to them.
541
:Whereas if you just say
mums, it could mean anybody.
542
:So I think niching is always,
always a really good idea.
543
:And I think too many people are
afraid that, um, it would just, they
544
:won't make a lot of money because if,
you know, the pool's really small,
545
:how will I make a lot of money?
546
:But the difference is you will
stand out in that small pool.
547
:Vicki Weinberg: I think
that makes a lot of sense.
548
:And I think there is a saying, and I
may have got this completely wrong, but
549
:it's something like if you're talking
to everybody, you're talking to nobody.
550
:Mangla Sachdev: Yeah.
551
:Absolutely.
552
:Absolutely.
553
:Vicki Weinberg: And I agree because
I feel like, yeah, if you, unless
554
:you know exactly who you're talking
to, it's, it's actually a lot harder.
555
:I think with your marketing,
your communications, everything,
556
:if you're not sure exactly who
it is you're trying to reach.
557
:Personally, I always
find that a lot harder.
558
:Whereas if you have a really clear
vision in mind of this is the
559
:kind of person I'm speaking to.
560
:And I'm not saying you have to go as
far as avatars and things like that.
561
:But I think just knowing, as you've said,
you're talking to a mum of teenagers
562
:rather than a mum of young children.
563
:Just making that distinction
really does help.
564
:Mangla Sachdev: Yeah.
565
:And it's also when you start sharing
your stories, you know, if they're
566
:looking through the UCAS form or
something, and you just take a little
567
:story or a little video about that,
and you explain how it feels for you.
568
:Other people are going to get it.
569
:They want, people still buy from people.
570
:It's not like you said,
like a faceless corporation.
571
:So if you understand what they're going
to, they're going to want to buy from you.
572
:They're going to want to learn from
you and you speak their language.
573
:So that makes a huge difference.
574
:Vicki Weinberg: Yeah, that really does.
575
:Thank you.
576
:Because I wanted to talk about that
because you mentioned niching and I
577
:do know as you've probably experienced
as well in the work that you're doing,
578
:that sometimes people are a little
bit nervous about sort of narrowing
579
:down the, you know, the pool of
people that they're trying to reach.
580
:Mangla Sachdev: Yeah,
there's always pushback.
581
:Whenever I talk about niche, there's
always, but, oh, but then it's not,
582
:you know, what about the somebody else
who doesn't, who, oh, I can also help,
583
:you know, am I going to leave them out?
584
:And I explained to them that
while we marketed the printing
585
:business for international schools,
PTAs, Facebook Meta Singapore
586
:and embassies still contacted us.
587
:We didn't say no to the business,
but because we had established
588
:a name for ourselves in that
niche, somebody paid attention.
589
:Vicki Weinberg: That makes a lot of sense.
590
:And of course, as you've said, that's
a really good point that you're not
591
:necessarily excluding people because of
course, if those people approach you,
592
:then, then that's great, but you can't
with your messaging target everybody.
593
:Mangla Sachdev: Everyone is
not your customer for sure.
594
:Unless you're Amazon.
595
:Vicki Weinberg: Well yeah.
596
:That's great advice.
597
:Thank you.
598
:And speaking of advice, well, thank
you for everything you've shared first
599
:of all, because you've shared a lot
of advice with us, but what would your
600
:number one piece of advice be specifically
for anyone wanting to create and sell
601
:products rather than the services?
602
:Mangla Sachdev: So you start small.
603
:Start what you're comfortable with
and you don't need anything fancy.
604
:Nowadays with social media, you
know, we have this free platform
605
:to share what we've produced.
606
:Um, use that, use that, find
your market, find your people
607
:and keep asking for referrals.
608
:Keep saying, share it with a friend
or ask for feedback that you really
609
:do not have to spend a lot of money
starting your first product business
610
:or even your next product business.
611
:You can always start
small, test the market.
612
:Vicki Weinberg: That's really good advice.
613
:Thank you.
614
:Because of course, I think cost
is something that can stop a lot
615
:of us from, from doing anything.
616
:So I think it's really good to remember
that you don't have to have the fancy
617
:website and the, the anything right
at the, right at the beginning, I
618
:think you can, you could definitely
achieve a lot, um, by starting small.
619
:Mangla Sachdev: Absolutely.
620
:And I think that's where it takes
a lot of pressure off as well.
621
:And so even if you're like, you know,
like I said, you have so many ideas where
622
:you could test so many different ideas.
623
:If you start small, but allocate,
you know, this is the amount of
624
:time I'm going to spend and test
this out and this amount of money.
625
:And then you're, you're
comfortable with that.
626
:You're not pushing yourself.
627
:And when I think when you take
the pressure off, you enjoy
628
:your business because I think
you've got to enjoy what we do.
629
:That's why we're in business.
630
:Vicki Weinberg: Yeah.
631
:I mean, we spend such a lot of time on
our businesses and in our businesses.
632
:Yeah.
633
:You're right.
634
:If we don't enjoy it, then yeah.
635
:That's quite sad actually.
636
:Especially if you're working for yourself,
I think if you're employed, obviously
637
:we don't always have that luxury, but I
think when you're working for yourself,
638
:you need to build a business you're happy
to go to every day because it's yours.
639
:Mangla Sachdev: Yeah.
640
:Gotta have fun.
641
:Vicki Weinberg: Well, thank you so
much for everything that you've shared.
642
:It's been a great conversation.
643
:I found it really eye opening
and hopefully listeners will
644
:find it really inspiring as well.
645
:So thank you.
646
:Mangla Sachdev: I've had so much fun.
647
:Thank you for having me.
648
:Vicki Weinberg: Thank you
so much for listening right
649
:to the end of this episode.
650
:Do remember that you can get the
full back catalogue and lots of free
651
:resources on my website, vickiweinberg.
652
:com.
653
:Please do remember to rate and review
this episode if you've enjoyed it
654
:and also share it with a friend
who you think might find it useful.
655
:Thank you again and see you next week.