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The blank stare
Episode 2156th February 2023 • Irresistible Communication • Dr. Michael Gerharz
00:00:00 00:02:14

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Why the blank stare of your conversation partner is a powerful tool to arrive at clearer communication.

Mentioned in this episode:

New Book Out in October

My new book “The PATH to Strategic Impact” is coming out in October. It’s about how to make your big ideas happen and turn ambition into true progress, with case studies from some of the world’s most successful organizations. Learn more at https://michaelgerharz.com/the-path

New book

Transcripts

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One of the things we lack as speakers on a large stage is the blank stare

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of our audience, even more so when the large stage is virtual, so

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that you're looking into a camera.

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In a one-on-one conversation or in a meeting, the blank stare

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informs us about our blind spots.

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If we're being fuzzy, or if our words feel too abstract, we

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will usually see it immediately reflected on other people's faces.

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Which in turn will lead us to look for different, clearer

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ways of saying the same thing.

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So, the blank stare helps us to figure out what's clear to us, but

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makes no sense for our audience.

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And this kind of information is missing on a stage.

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And we can't reliably find that out while practicing alone, because we're

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all affected by the curse of knowledge.

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When everything is clear to us, it's hard to see what still

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remains unclear to others.

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We need other people's help to figure that out.

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Alone, in our office, we lack these blank stares, the kind of stares

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that make us look for simpler ways of explaining our idea.

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Practicing in front of a small live audience helps, as do private

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conversations with friends.

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Use these as a testing environment for the clarity of your communication.

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Sadly though, many speakers tend to avoid these situations because

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a blank stare embarrasses them.

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I think that that's a mistake.

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The blank stare is our friend.

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It allows us to fix our blind spots.

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So, look for and embrace blank stares.

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