On this episode we chatted with Max Hennon, COO of BrickHouse Nutrition, a performance and wellness product manufacturing company.
We focused our conversation around three topics with Max — how BrickHouse handles adversity (like the pandemic and supply chain delays), a detailed look at how they’re planning for this year’s Black Friday Cyber Monday, as well as the benefit that subscriptions provide to the brand and their customers.
Max shared a lot of great advice about what they’ve learned from BFCM in the past and how it’s informed their strategies for this year. There’s also great insight into the value of communicating honestly and transparently with customers about any issues or delays with receiving their products.
So, let’s dive into the conversation!
Brickhouse Nutrition: www.brickhousenutrition.com
Seamless subscription commerce: www.rechargepayments.com