In this episode of Batting 1,000, Dale Vermillion speaks with Doug Duncan, Senior Vice President and Chief Economist at Fannie Mae. Doug brings his extensive expertise to discuss the current economic climate, the housing market, and future trends. He provides a comprehensive overview of market dynamics, interest rate fluctuations, and the impact of demographic shifts on housing demand.
Doug also shares valuable insights on the importance of strategic decision-making in uncertain times and the role of technology in transforming the mortgage industry. This episode is packed with expert analysis and actionable advice for professionals navigating the complexities of the housing and mortgage markets.
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Doug Duncan explains the factors influencing the current state of the economy and why mortgage rates have not behaved as expected in recent months. He delves into the impact of the Federal Reserve's policies and external economic pressures.
A discussion on how demographic trends, particularly the aging baby boomers and the rising millennials, are shaping the housing market. Doug highlights the challenges and opportunities presented by these shifts.
Doug discusses the critical role of builders in addressing the housing shortage and the obstacles they face, including skilled labor shortages and supply chain issues.
Doug shares his perspective on the importance of understanding trends and momentum in the market to make informed strategic decisions, even amidst uncertainty.
Insights into how technological advancements are reshaping the mortgage industry, enhancing efficiency, and altering traditional business models.
Doug provides his forecast for interest rates and housing market trends over the next few years, offering a realistic outlook for industry professionals.
"Every human being on the planet puts their head down every night on a piece of real estate somewhere. It's part of the human condition." — Doug Duncan
"Understanding trends and momentum in the market is crucial for making strategic decisions." — Doug Duncan
"It's not about predicting the future perfectly, but about being prepared and making informed decisions." — Doug Duncan
Doug Duncan is Senior Vice President and Chief Economist at Fannie Mae where he is responsible for forecasts and analyses of the economy and the housing and mortgage markets. Doug also oversees strategic research regarding the potential impact of external factors on the housing industry.
Named one of Bloomberg/BusinessWeek's 50 Most Powerful People in Real Estate and Inman News’ 100 Most Influential People in Real Estate, Doug is Fannie Mae's source for information and analyses on demographics and the external business and economic environment; the implications of changes in economic activity on the company's strategy and execution; and for forecasting overall housing, economic, and mortgage market activity.
Doug is a Hoyt Professional Fellow at the Homer Hoyt Institute. He was chosen as the North Dakota State University College of Agriculture Alumni of the Year in 2018. He was also elected as a Trustee of North Dakota State University in 2022.
Doug received his Ph.D. in Agricultural Economics from Texas A&M University and his B.S. and M.S. in Agricultural Economics from North Dakota State University.
LinkedIn → linkedin.com/in/doug-duncan-4b02124
Dale Vermillion, a renowned sales strategist and industry icon, has trained over 1,000,000 lending professionals and worked with over 600 organizations. He’s a 3x HousingWire Vanguard, a member of the 2022 Global Mortgage 100, and 2021 Mortgage Professional America Housing Industry Icon. Dale is the author of Navigating the Mortgage Maze and the founder of Mortgage Professionals Providing Hope.
LinkedIn → linkedin.com/in/dalevermillion
Facebook → facebook.com/dalevermillionofficial
X → twitter.com/dalevermillion
Website → dalevermillion.com
Email → listen@dalevermillion.com
Batting 1,000 with Dale Vermillion is a production of Mortgage Champions, a VCI company. Produced and edited by Jake Vermillion. Music by Envato Elements. Copyright 2024 © Vermillion Consulting, Inc., All Rights Reserved.
It is true that every human being on the planet puts
Doug Duncan:their head down every night on a piece of real estate somewhere.
Doug Duncan:It's part of the human condition.
Doug Duncan:So now, you know, depending on population, wealth, income, risks, there's a whole
Doug Duncan:bunch of ways that can play out, but it will always be part of the story.
Doug Duncan:And so it is to me,
Voice Over:you're listening to batting 1000 with Dale Vermilion,
Voice Over:where heavy hitters from mortgage, real estate, and business share their
Voice Over:secrets for lasting success with your host award winning sales strategist
Voice Over:and industry icon, Dale Vermilion.
Dale Vermillion:All right.
Dale Vermillion:Welcome to this month's batting a thousand.
Dale Vermillion:Uh, I am so excited to have you guys with us this month.
Dale Vermillion:And I've got an absolutely incredible guest, uh, good friend, uh, a man that
Dale Vermillion:I have admired for a lot of years.
Dale Vermillion:I've, I've watched him, uh, on the stage so many times over the last 15 years, uh,
Dale Vermillion:speaking to the mortgage industry, um, probably longer than 15 years, actually.
Dale Vermillion:Uh, Uh, Doug Duncan is with us today.
Dale Vermillion:If you don't know who Doug is, uh, I'm sure you do cause he needs no
Dale Vermillion:introduction, but let me just give you a rundown on Doug's credentials.
Dale Vermillion:By the way, Doug, I could spend this entire time just talking about your
Dale Vermillion:credentials, but I'm going to give them the one that the ones that I've, I've
Dale Vermillion:written down that they want to know.
Dale Vermillion:Uh, Doug is a senior vice president and chief economist for Fannie Mae.
Dale Vermillion:Uh, he was previously with the MBA before that.
Dale Vermillion:He's responsible for the forecast analysis of the economy and the
Dale Vermillion:housing and mortgage markets.
Dale Vermillion:There is nobody that knows this industry better than Doug does.
Dale Vermillion:Uh, he oversees in his position, strategic research regarding potential impact of
Dale Vermillion:external factors on the housing industry, and just a couple of cool things.
Dale Vermillion:Uh, Doug is a Bloomberg business week, 50 most powerful people.
Dale Vermillion:People in real estate.
Dale Vermillion:That's a huge accolade.
Dale Vermillion:He's also in the News's 100 most influential people in real estate.
Dale Vermillion:And underneath his leadership, uh, Fannie Mae's Economic and Strat Strategic
Dale Vermillion:Research Group earned the 2022 Lawrence R.
Dale Vermillion:Klein Award for blue chip.
Dale Vermillion:Forecast accuracy.
Dale Vermillion:Uh, they also won the NABE Outlook Award.
Dale Vermillion:Uh, that's, you guys are the first recipient of that, um, that did it back to
Dale Vermillion:back years, which is a really cool thing.
Dale Vermillion:That's the first time in history.
Dale Vermillion:And he is a trustee of North Dakota State University, PhD in agriculture
Dale Vermillion:economics from Texas A& M, which means I need to call you Dr.
Dale Vermillion:Duncan, and he has a BS and MS in agricultural economics
Dale Vermillion:from North Dakota State.
Dale Vermillion:So Doug, great to have you.
Dale Vermillion:So honored to have you here.
Doug Duncan:Great to be with you.
Doug Duncan:It's.
Doug Duncan:It's a, it's a pleasure.
Doug Duncan:And, um, just to be clear, all those awards are because I have a great staff.
Doug Duncan:I try not to screw it up.
Dale Vermillion:I love it.
Dale Vermillion:Well, look, we want, we want to talk, uh, obviously everybody wants to know
Dale Vermillion:what's happening with the marketplace and you and I chatted a little bit.
Dale Vermillion:And I want to talk about, you know, the recent trends and why the rates have
Dale Vermillion:not responded the way they normally do in the market and some of the things
Dale Vermillion:that have been factors that have driven that and kept rates up a little bit.
Dale Vermillion:The forecast for what you see and mortgage and real estate and housing and all that.
Dale Vermillion:We'd love to hear that.
Dale Vermillion:But you and I were having a little conversation backstage and
Dale Vermillion:you'd mentioned something that I really would like to start with.
Dale Vermillion:And you were talking about what the biggest problem is that chief
Dale Vermillion:executives have in the mortgage world.
Dale Vermillion:So share with me your thoughts on what we were talking about,
Dale Vermillion:because I thought that was a great way to start this conversation.
Doug Duncan:Yeah, sure.
Doug Duncan:I was trying to understand when I was finishing my, my degree, what, what's
Doug Duncan:the value that economists can provide in the executive office and in my
Doug Duncan:first couple of years at NBA, as I was talking to some of the leaders, uh,
Doug Duncan:became clear that really their challenge is to understand trend and momentum.
Doug Duncan:Where is activity in their business and the environment in which
Doug Duncan:their business gets executed?
Doug Duncan:Where is that activity going?
Doug Duncan:And then at what speed?
Doug Duncan:So you may, you may choose to say, well, we don't necessarily agree with the trends
Doug Duncan:today, but you should know what they are.
Doug Duncan:And have a good reason for why you are relative to that trend where you are.
Doug Duncan:And like, likewise, um, whether you are at speed with the trend or behind or
Doug Duncan:ahead, those things that seem to me are important because it, it determines where
Doug Duncan:you're gonna allocate your resources.
Doug Duncan:Uh, and there's always risk to manage.
Doug Duncan:Uh, and understanding those things will give you some insight into
Doug Duncan:the, the risks to the, to the, uh, objectives that you're trying to pursue.
Dale Vermillion:Now, if you would share the, analogy that you gave me, uh, when
Dale Vermillion:we talked earlier about that, uh, from back in your, your naval days, talk
Dale Vermillion:about that for just a minute, because I thought that was a great analogy.
Doug Duncan:Yeah, it was, uh, it's always one, one thing that my father
Doug Duncan:taught me when I was growing up was just pay attention to everything that you do.
Doug Duncan:You may not be what you always wanted to do, but you're going to
Doug Duncan:learn something if you're paying attention, no matter where you are.
Doug Duncan:So I was in the Navy, I was an enlisted, uh, petty officer, uh,
Doug Duncan:and from time to time I would stand watch and keep the log on the bridge.
Doug Duncan:Uh, and as I watched the, the captain give orders in, uh, in directing the
Doug Duncan:ship, it was clear that whether you were in a fog bank, Or you were in
Doug Duncan:bright, clear skies, you were going to keep the ship going, no matter what.
Doug Duncan:And if you're in a fog, you don't necessarily know what's out there, but
Doug Duncan:you can't just stop the ship, right?
Doug Duncan:And that's a lot like running a company.
Doug Duncan:And maybe today there's, there's a lot of uncertainty about where
Doug Duncan:the housing sector is going to go.
Doug Duncan:You can't not go, and you have to make some decisions, uh, and, uh, actually,
Doug Duncan:there was Early in my days at mortgage bankers, uh, Leo Knight, who many
Doug Duncan:of you probably knew, uh, called me and he asked me, he said, dog, I've
Doug Duncan:got a board meeting at five o'clock.
Doug Duncan:He said, I have to make a decision on this issue.
Doug Duncan:I understand you're a new economist at MBA.
Doug Duncan:Maybe you could help me with this.
Doug Duncan:And so he told me, I don't even remember what the issue is.
Doug Duncan:He said, just call me back at three o'clock and tell me what you think.
Doug Duncan:So I looked at a bunch of things.
Doug Duncan:I'll call them at three.
Doug Duncan:And I said, well, if I look at this, it says, uh, this might be a good idea,
Doug Duncan:but the data is kind of iffy and I look at it with a different set, uh, gives
Doug Duncan:a little bit different indication and the data is not perfect there either.
Doug Duncan:And he stopped and he said, Doug, the data won't be better by 5 o'clock.
Doug Duncan:He said, I'm just asking your opinion based on your professional expertise.
Doug Duncan:How would you make this decision?
Doug Duncan:That was a really important lesson.
Doug Duncan:I've always been grateful for him doing that for me because it, it brings it
Doug Duncan:clear, you have to make a decision, even though the data aren't better
Doug Duncan:when you have to make that decision.
Dale Vermillion:That's really, that's, that's rich information.
Dale Vermillion:Well, speaking of the fog bank, I think a lot of lenders today feel like they'd been
Dale Vermillion:in that fog for about a year, you know, year and a half now, since about early
Dale Vermillion:2022 and, uh, particularly recently, it seems like, you know, rates have just not.
Dale Vermillion:Followed and tracked and responded and the bond market has the way it normally
Dale Vermillion:does to inflation factors and those kind of things And I know there's a whole
Dale Vermillion:lot of reasons for that between the debt ceiling problem that we had and bank
Dale Vermillion:crisis But i'd love to hear I mean nobody knows these things better than you do.
Dale Vermillion:I'd love to hear a little bit from you on Where we're at today why where
Dale Vermillion:we're at today why rates are acting kind of Fickle and where you see things
Dale Vermillion:going in the future with rates and with housing and with the market, just kind
Dale Vermillion:of give us a, an overview of what you're thinking from an economist standpoint,
Dale Vermillion:um, with all the data you look at,
Doug Duncan:um, sure.
Doug Duncan:Um, well, as everybody knows, the fed met yesterday and decided not
Doug Duncan:to raise the fed fund started.
Doug Duncan:Yeah, but then they muddied the water a little bit by,
Doug Duncan:uh, their summary of economic projections, suggesting they would.
Doug Duncan:Uh, at some point raise to 50 basis points, they may do it in two quarter
Doug Duncan:point increments or something.
Doug Duncan:Um, which suggests that they think that inflation is not yet under control.
Doug Duncan:Um, and we would agree from a core, uh, inflation perspective.
Doug Duncan:Well, typically when you get as big a rate shock as was in the mortgage industry
Doug Duncan:where rates doubled within a year.
Doug Duncan:You would see a lot more slowdown in housing than you saw.
Doug Duncan:There was an initial slowdown, but then the reality of the pent up demand
Doug Duncan:from the millennials who are still a couple of years away from peak first
Doug Duncan:time home buying age and the lack of supply exacerbated by two things.
Doug Duncan:One is the boomers aging in place.
Doug Duncan:And the second one is the Gen Xers who don't get any airtime.
Doug Duncan:So I'm giving them some airtime.
Doug Duncan:Now they're the ones that locked in 3 percent mortgages.
Doug Duncan:So it's not going anywhere.
Doug Duncan:So that's a huge chunk of the existing homes out there that are
Doug Duncan:really in a way taken off the market.
Doug Duncan:And so it doesn't take a lot of financial power on the demand side.
Doug Duncan:For that, uh, in this instance, stabilized prices.
Doug Duncan:First of all, I think our view, if you went back six months was over
Doug Duncan:a two year time period, we probably see a 10 percent decline in prices.
Doug Duncan:Now we've chopped that probably in half.
Doug Duncan:And we've only seen a couple of percentage points nationally, though regionally,
Doug Duncan:there are significant differences.
Dale Vermillion:Right?
Doug Duncan:But so, so rates that rise in rates actually hasn't caused the problem
Doug Duncan:that, uh, that a lot of folks thought it, of course, chopped off refinances.
Doug Duncan:There's, there's just only a teeny portion of households that
Doug Duncan:it makes sense to refinance.
Doug Duncan:So those numbers have dropped way off.
Doug Duncan:So the market is trying to assess, um, how far the Fed is going to have to go
Doug Duncan:in order to get inflation under control.
Doug Duncan:And while headline inflation has come down, um, that is
Doug Duncan:not true about core inflation.
Doug Duncan:It's been very stubborn.
Doug Duncan:Now, part of that's housing.
Doug Duncan:Uh, and in the CPI, that's a pretty good chunk.
Doug Duncan:Like a third, uh, comes from housing that, that will flatten out.
Doug Duncan:We'll start to see some.
Doug Duncan:Reduction in the contribution of housing to inflate underlying or
Doug Duncan:core inflation, but, uh, the rest of it is still stubbornly sticky.
Doug Duncan:So, um, 1 of the issues with mortgage rates, they ran over 7
Doug Duncan:percent and things sort of stopped.
Doug Duncan:And then what you saw is people offering 2, 1 buy downs and some other issues.
Doug Duncan:That was because nobody believed that when the Fed reversed policy, any MBS backed
Doug Duncan:by 7 percent mortgages was going to be there for more than a very brief time.
Doug Duncan:So prepay risk.
Doug Duncan:Led to that 2 1 buydown situation where people could get the, uh, the rates
Doug Duncan:on an MBS back to where they thought it would last for a little while.
Doug Duncan:Yep.
Doug Duncan:The second thing that's going on in spreads, which are historically wide,
Doug Duncan:particularly the secondary spread is, uh, in addition to the prepay issue,
Doug Duncan:if there were going to be a recession, which we have a mild recession,
Doug Duncan:our forecast that raises risks, so there's a change in the risk premium.
Doug Duncan:So you have to add that in there.
Doug Duncan:I think there's also a search in the market and capital markets for
Doug Duncan:who is going to replace the Fed.
Doug Duncan:So the Fed holds 21 percent of mortgage backed securities outstanding, the
Doug Duncan:single biggest holder in the world.
Doug Duncan:Um, the combined depository institutions, banks, uh, and credit
Doug Duncan:unions hold about 29 percent as a group.
Doug Duncan:But as a single holder, the Fed is the biggest and they have
Doug Duncan:said, we don't want any of this.
Doug Duncan:We would like it to go away.
Doug Duncan:That's a, that's a formal policy statement that they would like to
Doug Duncan:exit, uh, have MBS exit the portfolio.
Doug Duncan:So the question is, who replaces them?
Doug Duncan:So the thrift industry is gone.
Doug Duncan:The depository institutions have, Over a very long time period, he held those
Doug Duncan:in a, in a band, which they, they never exceed a maximum share of the assets held.
Doug Duncan:And they never, they're never lower than a certain share.
Doug Duncan:They're pretty close to the top of that band at the present time.
Doug Duncan:So who steps in and replaces them?
Doug Duncan:And I think there's a significant uncertainty in the market about that.
Doug Duncan:And that widespread is in part, a search for who's going to replace that.
Dale Vermillion:Interesting.
Doug Duncan:We're doing some research on that.
Doug Duncan:People will say different things.
Doug Duncan:They'll say, well, private investors.
Doug Duncan:Okay.
Doug Duncan:Uh, maybe so, uh, at what yield will they be willing to hold that volume?
Doug Duncan:Uh, and how will they behave over the business cycle?
Doug Duncan:Will that, will there be a more volatile holder, a less volatile holder?
Doug Duncan:You know, the fed was not an economic buyer.
Doug Duncan:They were a policy buyer.
Doug Duncan:So they weren't buying for risk return metrics.
Doug Duncan:They were buying to impact the fundamentals in that, in that business.
Doug Duncan:That's not why private investors invest.
Doug Duncan:They're looking at, uh, yield risk adjusted returns.
Doug Duncan:So that's a kind of a big unknown.
Doug Duncan:And I think that part of what you see in those spreads is the search
Doug Duncan:for what's going to happen next.
Dale Vermillion:And that concern the Fed has about the mortgage backed
Dale Vermillion:securities is it just because they're concerned about the stability of those
Dale Vermillion:funds is really what it comes down to?
Doug Duncan:Well, I don't, I don't think they're worried about,
Doug Duncan:um, the value of the MBS or the health of the MBS themselves.
Doug Duncan:In fact, that's one of the things that's different in this current
Doug Duncan:banking, uh, issue that we've had that's different from 07 to 09.
Doug Duncan:You know, seven Oh nine, it was really an asset quality.
Doug Duncan:Yeah, that's exactly right.
Doug Duncan:Case today, treasuries are solid.
Doug Duncan:The MBS are solid.
Doug Duncan:They just don't want to be intervening in the market, uh, by being a buyer in
Doug Duncan:a specific sector, they've taken some criticism for, for that in the past.
Doug Duncan:And that's why they traditionally hold only treasuries.
Doug Duncan:Uh, so they would like to get back out of that space and, and, uh, have the
Doug Duncan:market perform more on fundamentals.
Dale Vermillion:So you said a couple of things there that
Dale Vermillion:I thought were really key.
Dale Vermillion:Um, first off, you said just a minute ago that this is not two 7,
Dale Vermillion:008, uh, 2007, eight, nine, and 10.
Dale Vermillion:And a lot of people ask that.
Dale Vermillion:I hear that all the time from people.
Dale Vermillion:Are we going back to 2007, eight, nine, 10?
Dale Vermillion:My answer is always like, no, that's a totally different problem.
Dale Vermillion:Totally different issue.
Dale Vermillion:It was, it was more asset based credit, quality based those kinds of
Dale Vermillion:things where this is just economic.
Dale Vermillion:It's just based on rates and what's happening, which is more cyclical.
Dale Vermillion:Okay.
Dale Vermillion:And it's going to change.
Dale Vermillion:And I loved when you said earlier, Doug, and I think this is a good
Dale Vermillion:reminder for the industry that, you know, we're so quick to say, Oh my gosh,
Dale Vermillion:rates went up so much, that's so bad.
Dale Vermillion:And we forget it actually landed much better than it could have.
Dale Vermillion:And it probably should have, we actually did way better through that process.
Dale Vermillion:We're still seeing.
Dale Vermillion:Pretty good production out there.
Dale Vermillion:I know for my clients, many of them are doing very, very well.
Dale Vermillion:I've got clients who actually are doing better in 2023 than they did in 2022.
Dale Vermillion:And that was better than 2021, believe it or not, when it was a record
Dale Vermillion:year, but they understand the market.
Dale Vermillion:They, they understand what's happening around them and they're making changes
Dale Vermillion:to separate themselves in that market.
Dale Vermillion:So I love the fact that you talked about that to remind us, we should be grateful.
Dale Vermillion:We're in the industry that we're in and it's responded as well as it has.
Dale Vermillion:And this is just another phase we're going through that we've got to deal with.
Dale Vermillion:Let's talk about housing for a minute.
Dale Vermillion:Tell me what you see as a long term prognosis for housing down the road.
Dale Vermillion:Um, I know you just said that you're thinking, you know, at one
Dale Vermillion:point it was a 10 percent drop.
Dale Vermillion:Now you're cutting that a half to a 5 percent drop.
Dale Vermillion:What do you see in the next, let's just talk the next three years.
Dale Vermillion:What do you think real estate's going to do from a value standpoint?
Dale Vermillion:What do you think inventory is going to do?
Dale Vermillion:That's the biggest concern and heartburn for lenders today.
Dale Vermillion:Cause we.
Dale Vermillion:We do, we have the biggest demand we've ever seen.
Dale Vermillion:We've got population numbers on our side for Gen Y, Gen Z.
Dale Vermillion:When you look at that was 168 million people in those two generations.
Dale Vermillion:That's a huge population that ultimately will own home someday.
Dale Vermillion:Um, tell us a little bit more about that, if you would.
Doug Duncan:Yeah, the, um, uh, from the very big picture, people
Doug Duncan:ask me why I've stayed in the real estate space all my career.
Dale Vermillion:I can't wait to hear this.
Doug Duncan:It's a real simple, you'll find I'm actually a pretty simple guy.
Doug Duncan:Um, the, it is true that every human being on the planet puts their head
Doug Duncan:down every night on a piece of real estate somewhere, it's part of the human
Doug Duncan:condition, so, you know, depending on.
Doug Duncan:Population, wealth, income, risks.
Doug Duncan:There's a whole bunch of ways that can play out, but it will
Doug Duncan:always be part of this story.
Doug Duncan:And so it is to me endlessly interesting from that perspective.
Dale Vermillion:Yep.
Doug Duncan:The, the, um, uh, there's a variety of things that are going on.
Doug Duncan:You, you, um, uh, mentioned the demographic side, the demand drivers.
Doug Duncan:So, coming out of the 07 09 time period, there was this theory that, uh, the
Doug Duncan:millennials had learned from their parents experience in the foreclosures, and they
Doug Duncan:were going to want to rent 300 square foot apartments with, uh, amenities.
Doug Duncan:And so, there were all these stories ran.
Doug Duncan:So, we started a survey of 1, 000 households a month in June of 2010,
Doug Duncan:and we continue it to this day.
Doug Duncan:It's been very useful.
Doug Duncan:In that first month survey, June of 2010, 92 percent of millennials said
Doug Duncan:they eventually want to own a home.
Doug Duncan:They were like, so how do you explain the news stories who are
Doug Duncan:not talking to the millennials?
Doug Duncan:And so what the, what the reporters were seeing was that the jobs, which,
Doug Duncan:uh, which the millennials were taking when they were coming out of school
Doug Duncan:and whatever, Led them downtown because this was the most urban centric
Doug Duncan:economic expansion since World War II.
Doug Duncan:So if you were going to have a job, you had to have an apartment downtown
Doug Duncan:because that's where the jobs were.
Doug Duncan:So it wasn't that you wanted the apartment, you wanted the job.
Doug Duncan:That's right.
Doug Duncan:So what they were, what they were telling us was when our
Doug Duncan:economic position improves.
Doug Duncan:We eventually intend to buy a house, but we're going to this
Doug Duncan:job has to grow an income.
Doug Duncan:We have to get our credit in shape.
Doug Duncan:We'll probably get married.
Doug Duncan:Uh, and and that's that point.
Doug Duncan:We'll look into moving to a place where we can afford and buy a house.
Doug Duncan:So, no generation is any different from the other as far as we can tell.
Doug Duncan:In terms of the demographics.
Doug Duncan:So then it's a question of how many people there are, how many households
Doug Duncan:they form and the millennials are the biggest generation we've ever
Doug Duncan:had, even bigger than the boomers.
Doug Duncan:So, but then the boomers play a role too, because they have something on the
Doug Duncan:order of an 80 percent home ownership rate and they're going to age in place.
Doug Duncan:And so that, those properties don't come, uh, come back into
Doug Duncan:the market They, the boomers start to pass on in a couple of years.
Doug Duncan:The leading edge of the boomers turns 80.
Doug Duncan:So that life expectancy is, uh, shortly after that.
Doug Duncan:So over time, you'll see some of that come back, but of course then the gen
Doug Duncan:Z's are coming in, however, that's supplemented by immigration that will
Doug Duncan:continue the demand curve on that side.
Doug Duncan:So a lot of it is left, uh, in the, in the, uh, In the field of the builders.
Doug Duncan:And um, when we said in 2014 we off of our survey combined with some
Doug Duncan:demographics, we said actually the problem going forward is going to be supply.
Doug Duncan:And people thought we were crazy 'cause we'd just come off this, uh, this
Doug Duncan:crazy times foreclosure and stuff.
Doug Duncan:And they're like, you guys, you're kidding.
Doug Duncan:You really think that, well now everybody's in that camp.
Doug Duncan:But what had happened was we went from building about 1.
Doug Duncan:6 million single family detached houses at the peak in 07 to 400, 000.
Doug Duncan:In other words, we destroyed three fourths of the supply chain, and then we
Doug Duncan:stayed there for three and a half years before construction started to pick up.
Doug Duncan:All that three and a half years, the millennials were aging, and they
Doug Duncan:were moving closer and closer toward The point when they would start,
Doug Duncan:uh, driving the demand curve and that happened in probably late 2015.
Doug Duncan:Uh, and since then they've really been the driver, uh, as they've moved
Doug Duncan:toward peak home buying age, which is still a couple of years from now.
Doug Duncan:So, but the, the builders by and large, historically had
Doug Duncan:built to the move up buyer.
Doug Duncan:And so when you went into a builder showcase, they were showing you options.
Doug Duncan:Like, you know, you could have granite countertops or finished basements or, you
Doug Duncan:know, other attributes that represented the equity you were taking from your first
Doug Duncan:home and making your next home nicer.
Doug Duncan:Well, entry level people need bedrooms, bathrooms and a garage
Doug Duncan:and not much more than that because affordability is their biggest challenge.
Dale Vermillion:Right.
Doug Duncan:That's not really what the builders were targeted toward.
Doug Duncan:And so it took the builders a little while.
Doug Duncan:To learn how to position themselves to meet entry level demand as opposed
Doug Duncan:to move up demand, which there was still move up demand, but there,
Doug Duncan:there was more entry level demand that they had faced in the past.
Doug Duncan:So they're getting better at that, but it's still today with
Doug Duncan:the boomers, aging in place.
Doug Duncan:And when the, with the Gen X folks locked in with those 3 percent mortgages, It's on
Doug Duncan:the back of the builders to build supply.
Doug Duncan:Uh, and so builds are doing very well.
Doug Duncan:Um, uh, because demand, uh, uh, as you said, demand is strong, even though
Doug Duncan:mortgage rates have risen to over 6%.
Doug Duncan:A little history here.
Doug Duncan:If you go back to World War II and you track the 30 or fixed rate
Doug Duncan:mortgage rate, About 6% is the average over that whole time period.
Doug Duncan:So it's not, it's only a shock because we went from 3% Right, which
Doug Duncan:no one should have ever expected.
Doug Duncan:That's right.
Doug Duncan:to back to normal.
Doug Duncan:But it felt like a, a real problem because the shift was so big, but it
Doug Duncan:just got us back to the historical norm.
Dale Vermillion:Yep.
Dale Vermillion:You sound like you're, you sound like me now.
Dale Vermillion:I keep talking to everybody and saying these, this is not an abnormal rate.
Dale Vermillion:This is the normal mortgage industry.
Dale Vermillion:It just feels like it because we're so close to those low rates that we had.
Dale Vermillion:So let me ask
Doug Duncan:you,
Dale Vermillion:yeah,
Doug Duncan:refinance down to eight and then refinance down to six.
Dale Vermillion:Well, I started in 1983 and rates were 17 and a half on a mortgage
Dale Vermillion:when I was selling them in that day.
Dale Vermillion:So, you know, These rates don't seem too bad to me.
Dale Vermillion:Um, yeah,
Doug Duncan:I'm going to pretend like I read that in the history book.
Doug Duncan:And I wasn't there.
Dale Vermillion:I love it.
Dale Vermillion:Um, so, you know, you hear talk about the quote unquote, silver tsunami, uh,
Dale Vermillion:this thought that, you know, the baby boomers will die off at a point where
Dale Vermillion:we'll have a lot of real estate available.
Dale Vermillion:Is there any, is there any truth to that?
Dale Vermillion:If so, what, what is that going to happen?
Dale Vermillion:When do you see that and envision that happening?
Doug Duncan:Well, actually, I have a 2 or 3 longer term research projects
Doug Duncan:that I've got staff working on.
Doug Duncan:One of them is that question.
Dale Vermillion:Okay,
Doug Duncan:but so what did what did the boomers do with the
Doug Duncan:equity in their home in late life?
Doug Duncan:Because, as I mentioned, they have about 80 percent of ownership rate
Doug Duncan:and not all of them have the savings.
Doug Duncan:To maintain the lifestyle that they want, or to support later life difficulties.
Doug Duncan:And so there is a question of how does the housing, uh, equity play out into that.
Doug Duncan:Um, I don't have a solid answer for that yet.
Doug Duncan:People, a lot of people, uh, we'll talk about reverse mortgages.
Doug Duncan:We've done some, uh, focus groups with, uh, older households.
Doug Duncan:They're like, you know what, we've paid the house off.
Doug Duncan:This is, we're going to stay here in this house.
Doug Duncan:We don't like reverse mortgages because they're, they're not efficient and they're
Doug Duncan:not really part of our financial plan.
Doug Duncan:So, you know, conditions change and force people to make.
Doug Duncan:To make changes.
Doug Duncan:Um, so we'll see how that plays out.
Doug Duncan:And there, that number of people is growing very rapidly.
Doug Duncan:I've seen, I haven't done the calculation myself, but I've seen estimates of 10, 000
Doug Duncan:people a day, um, passing the age of 65.
Doug Duncan:Uh, that's a lot of people.
Doug Duncan:Uh, and when you think about 80 percent ownership rate in that population,
Doug Duncan:you get, that's a lot of houses.
Doug Duncan:As well.
Doug Duncan:So I think that's a kind of an open question, uh, which we're trying to see.
Doug Duncan:Is there anything we should be doing as a company and thinking about enabling
Doug Duncan:them to, to continue in that space?
Doug Duncan:Um, or thinking about transitions, some way to help them liquefy equity.
Doug Duncan:If that's a, an issue that they would like to pursue, we're just trying to understand
Doug Duncan:what they want, what they will need.
Doug Duncan:mismatch between there and is there something we should be
Doug Duncan:thinking about doing to help?
Dale Vermillion:Yeah, well, that's really interesting because, you know,
Dale Vermillion:reverse mortgages have, have really had a pretty difficult time for the last 10,
Dale Vermillion:20 years, um, in creating any traction.
Dale Vermillion:Uh, I think part of that's just because people don't understand them.
Dale Vermillion:I think part of that is because, uh, they've seen some cases where they
Dale Vermillion:felt like, you know, they, they maybe people lost out because of that.
Dale Vermillion:But a lot of that is just because the demographic wasn't there.
Dale Vermillion:So, For lenders today, that's probably a good additional product to have in your
Dale Vermillion:portfolio going forward, because there will be a time I think when that's going
Dale Vermillion:to become very viable, especially if we see some changes in the way reverse
Dale Vermillion:mortgages are set up and they make them a little easier for consumers and a little
Dale Vermillion:bit more protection in those things.
Dale Vermillion:I think it'd be really great.
Dale Vermillion:Um, talk about, talk about the.
Dale Vermillion:The new construction, because we're starting to see more building again.
Dale Vermillion:I know that, you know, as I travel around, I see it more and more than I did for a
Dale Vermillion:while, there was nothing happening and you know, 2008, nine, 10, 11, 12, 15.
Dale Vermillion:We're starting to see it again.
Dale Vermillion:How fast do you think we can expect?
Dale Vermillion:To see housing start to catch up through new construction and through building,
Dale Vermillion:especially because like you talked about, you know, the biggest challenge
Dale Vermillion:we've got is getting affordable housing for these, uh, gen Y, gen Z that we're
Dale Vermillion:dealing with right now that they just can't afford the 450, 500, 550, 000
Dale Vermillion:homes that are so common out there.
Doug Duncan:Yeah.
Doug Duncan:Um, so we are, uh, we are seeing a strong.
Doug Duncan:Stronger than expected, let me say that stronger than expected construction.
Doug Duncan:Good, simply because there is a shortage relative to demographics.
Doug Duncan:It depends on who's estimates and what kind of properties are including
Doug Duncan:somewhere between 2 and 4M units.
Doug Duncan:Of single family homes and apartments.
Doug Duncan:Are needed to catch up to the demographic demand and that takes a while.
Doug Duncan:So, uh, uh, you know, there's, there's ongoing growth.
Doug Duncan:That's the catch up part plus the ongoing growth.
Doug Duncan:So thinking that this is going to happen in the next two or three
Doug Duncan:years is probably really optimistic.
Doug Duncan:There's, but, but it does mean there will be strength,
Doug Duncan:particularly on the purchase side.
Doug Duncan:And that's, that is one thing that those companies who
Doug Duncan:looked ahead beyond the refly.
Doug Duncan:The business in the pandemic and said, well, there's stability and strength
Doug Duncan:in the purchase side of business.
Doug Duncan:So I'm going to make sure I'm in the business to help people
Doug Duncan:buy homes, to live in them, not refinance their existing home.
Doug Duncan:Those firms are doing fine.
Doug Duncan:Uh, that, that's a solid business and will be for the foreseeable future.
Doug Duncan:Um, so the builder is going to do what they can to get there.
Doug Duncan:One of the things that is happening In some locations is a recognition
Doug Duncan:by local jurisdictions that they need to ease development
Doug Duncan:concerns and zoning situations.
Doug Duncan:To allow the construction of affordable housing.
Doug Duncan:Good.
Doug Duncan:There's not it's it's a local issue, right?
Doug Duncan:It's not something you can pass a law in Congress and make it happen.
Doug Duncan:It's got to be jurisdiction by jurisdiction.
Doug Duncan:So.
Doug Duncan:You're seeing signs of that recognition.
Doug Duncan:I wouldn't say it's a big thing yet, but it is growing.
Doug Duncan:You've seen things like the.
Doug Duncan:Accessory dwelling units discussions and.
Doug Duncan:Uh, so, uh, some infill, uh, permissions, uh, being offered, some things like
Doug Duncan:that, that needs to continue, uh, in, in order to, to, uh, improve
Doug Duncan:supply, especially affordable supply.
Doug Duncan:Uh, my, um, sense of where the financing piece is going to be, particularly
Doug Duncan:interest rates, I don't think you'll see a whole lot of change in credit
Doug Duncan:criteria from where we are today.
Doug Duncan:They're pretty stable.
Doug Duncan:The loans that are out there are pretty good loans.
Doug Duncan:A little bit of an uptick in FHA.
Doug Duncan:Part of that is that when rates were at 3%, people were refinancing.
Doug Duncan:The higher quality borrowers that were already in the FHA portfolio were
Doug Duncan:refinancing out, getting rid of the MI and getting a conventional loan.
Doug Duncan:Which on average raised the delinquency rate in the FHA portfolio as
Doug Duncan:those better credits financed out.
Doug Duncan:But that's kind of the only thing that you're seeing on the quality side.
Doug Duncan:The, uh, a question is, um, uh, the condition on the Fed
Doug Duncan:getting control of inflation.
Doug Duncan:So if we assume the Fed gets inflation back to their target,
Doug Duncan:then what would you think rates would be in a normal housing cycle?
Doug Duncan:What I'm telling people is if the Congressional Budget Office, which
Doug Duncan:makes the official estimate of potential GDP is correct, they're thinking right
Doug Duncan:now, uh, real growth of around one and three quarters percent might be normal.
Doug Duncan:Then that 6 percent mortgage might be at the high end.
Doug Duncan:And so, uh, when, uh, the, when, um, The 6 percent was the average 30 year
Doug Duncan:fixed rate for a very long time period.
Doug Duncan:The U.
Doug Duncan:S.
Doug Duncan:was growing at about 3 percent annually.
Doug Duncan:And so, or two and three quarters.
Doug Duncan:So if you drop that a full percentage point, you would think that the
Doug Duncan:run rate of real interest rates would be at a lower pace as well.
Doug Duncan:So I'm, what I'm saying is if that logic holds, then you might expect
Doug Duncan:over the, the, the business cycle.
Doug Duncan:Mortgage rates to run from four and a half to 6 percent with maybe
Doug Duncan:a central target of five and a quarter or something like that.
Doug Duncan:I don't, I don't know.
Doug Duncan:That's not solid science.
Doug Duncan:None of us know
Dale Vermillion:that's right.
Doug Duncan:But I think that's a logical, you can make a logical construct that will
Doug Duncan:get you to that, which is pretty good.
Dale Vermillion:And that's within what timeframe?
Doug Duncan:I would say over the typical expansion recession is maybe
Doug Duncan:6 years or something like that.
Doug Duncan:So there'll be a little bit of a refi opportunity if, if the deployment
Doug Duncan:of technology does ultimately improve efficiency for lenders.
Doug Duncan:That, uh, the, uh, and in the market that the, uh, the margin by which borrowers
Doug Duncan:need to see rates falls, maybe goes back to something like 50 or 75 basis points.
Doug Duncan:There'll be some minor refinance waves, uh, in opportunities in there,
Doug Duncan:but really if you're in the mortgage lending business, being in the business
Doug Duncan:to lend to people to buy a house, that's the sustainable long run.
Dale Vermillion:You know, one more question I want to
Dale Vermillion:ask you about the builders.
Dale Vermillion:How much is the supply chain issues still a factor in that growth that we're seeing?
Dale Vermillion:And the other thing is just the workforce challenges that are out there today.
Dale Vermillion:You know, it seems like everybody talks about it that nobody wants to work.
Dale Vermillion:You know, we know that that's not true, that nobody wants to work.
Dale Vermillion:But we are seeing an awful lot of challenges in The workplace with
Dale Vermillion:people being able to hire employees and maintain them and keep them.
Dale Vermillion:I know the construction business really struggles with that.
Dale Vermillion:How much of a factor those two play in this growth and the speed of the growth?
Doug Duncan:Um, well, if you watch the surveys of builders, skilled
Doug Duncan:labor is always sort of the top of the things that they need.
Doug Duncan:Uh, that goes back to the crisis where we went from building 1.
Doug Duncan:6 million units to 400, 000.
Doug Duncan:That meant three quarters of that labor that was in there was
Doug Duncan:unnecessary at that 400, 000.
Doug Duncan:And it was there for three years, three and a half years.
Doug Duncan:So that labor went somewhere else and found a home.
Doug Duncan:So it takes time to build skills that general labor is not so hard to find, but
Doug Duncan:skilled labor is what, uh, what they've been saying consistently for years.
Doug Duncan:Um, so that, that's a challenge and will continue to be, uh, to be a challenge.
Doug Duncan:And I know there's some places that are turning to building some, uh, skilled,
Doug Duncan:uh, trades, uh, some of the trades are, are running schools and training
Doug Duncan:programs to try to help, uh, bring some of that labor in other materials.
Doug Duncan:Um, At the outset of the pandemic, they shot through the roof, um,
Doug Duncan:Lumber has come back, it's still sensitive to pickups, sudden pickups
Doug Duncan:in demand, and so it's probably not as stable as it was for a long period.
Doug Duncan:There's volatility.
Doug Duncan:There are still some components, which are maybe more complex to produce.
Doug Duncan:That were the, they're still, uh, higher cost than what they were
Doug Duncan:prior to the pandemic, but the, the supply is just for the pandemic had.
Doug Duncan:Uh, emerged from a couple of things.
Doug Duncan:1 was when we lost 20M jobs, the builders are like.
Doug Duncan:Who's going to buy a house in that environment?
Doug Duncan:And so they immediately.
Doug Duncan:Pulled back on their construction plans.
Doug Duncan:And that was exacerbated by the need for them, if they retained the labor,
Doug Duncan:to protect it from a health perspective.
Doug Duncan:So they had to figure out how we're going to do this in a way, if there
Doug Duncan:is going to be demand for houses, how are we going to do it in a way that
Doug Duncan:we protect our labor forces health.
Doug Duncan:That took a while.
Doug Duncan:It was maybe four or five months before you started to see the
Doug Duncan:resumption of construction.
Doug Duncan:That four or five months, The millennials were receiving, some of
Doug Duncan:them receiving paychecks, even though they weren't going to work through the
Doug Duncan:paycheck, paycheck protection program.
Doug Duncan:So the demand side kept going and we were already behind the curve on supply and we
Doug Duncan:got another four months behind the curve.
Doug Duncan:So those things kind of compiled.
Doug Duncan:Uh, like I say, some of the supply things have been, uh, have been,
Doug Duncan:uh, Improved, I wouldn't say solved necessarily, but have been improved,
Doug Duncan:but they're still, uh, costs are still accelerated beyond what they were.
Doug Duncan:And you can see that in the margins, the public builders, they've been
Doug Duncan:doing very well in this time period from a profitability perspective
Doug Duncan:because demand has been very strong.
Doug Duncan:Um, even though affordability was constrained, those, uh, The, uh,
Doug Duncan:financially stronger millennial households were absolutely making the move.
Doug Duncan:And one of the things that, you know, if interest rates six and a
Doug Duncan:half percent today, some of them are, you hear this phrase, uh,
Doug Duncan:date the rate and marry the house.
Doug Duncan:I didn't see a cartoon the other day that showed a realtor You can see the door was
Doug Duncan:open and there was some patches on the walls and there's a couple standing there.
Doug Duncan:And she says, well, this is a real fixer upper.
Doug Duncan:How's your marriage?
Doug Duncan:I love the builders.
Doug Duncan:You can look at the public builders, earnings reports, and you can
Doug Duncan:see they've been doing very well.
Doug Duncan:Demand is very strong, even though we've seen that range
Dale Vermillion:shot.
Dale Vermillion:Yeah.
Dale Vermillion:Well, you know, I'm wearing a back to the future t shirt because that's been
Dale Vermillion:our theme this year, Doug, uh, mortgage champions with our clients all year
Dale Vermillion:long is to succeed in this market.
Dale Vermillion:You got to go back to the basics to succeed in the future.
Dale Vermillion:We're, we're back to a traditional market, six to 7 percent rates.
Dale Vermillion:We're, we're fighting that battle of, you know, the consumer mindset
Dale Vermillion:is I'm still looking for three and trying to convince them.
Dale Vermillion:That's not coming back anytime soon.
Dale Vermillion:So here's the deal.
Dale Vermillion:You got, you got to determine what can you afford in this kind of environment
Dale Vermillion:today, because it is the new norm.
Dale Vermillion:There's no question about it.
Dale Vermillion:I think the last year and a half has been difficult for everybody because
Dale Vermillion:consumers and lenders alike, I think we're both sitting, holding their
Dale Vermillion:breath saying, okay, is this going to change and go back to what it was?
Dale Vermillion:And, you know, guys like you and I were saying, Nope, it's not, it's headed
Dale Vermillion:north and it's going to stay north for a while because we, we needed a
Dale Vermillion:correction for all intents and purposes.
Dale Vermillion:Didn't really want to see one quite this dramatic.
Dale Vermillion:Uh, but nonetheless, this is a more normal marketplace.
Dale Vermillion:So, you know, it's, it's always amazed me, Doug.
Dale Vermillion:One of the things that I, that I love the most about you is that you're an economist
Dale Vermillion:who knows, you know, So many things about so many parts of the economy, yet you
Dale Vermillion:understand the mortgage side and what lenders are dealing with and how they work
Dale Vermillion:because you're so involved and you speak at so many conferences in the industry.
Dale Vermillion:So if I could ask you this last question, um, from your perspective, first off,
Dale Vermillion:what do you think lenders Need to know the most today about the market.
Dale Vermillion:And then what would be your recommendations on what they can do?
Dale Vermillion:Lenders, loan officers, people in the business to just do
Dale Vermillion:well within this marketplace.
Dale Vermillion:What are some of the blind spots that you can help them uncover?
Doug Duncan:Um, well, I think that they, they need to be realistic to borrowers
Doug Duncan:about where the numbers are going to be.
Doug Duncan:Um, I think.
Doug Duncan:Even if it's tough news, you're better off being seen as an honest player, telling
Doug Duncan:them the truth, what they're getting to.
Doug Duncan:Uh, people ask me on the consumer side is now a good time to buy a house.
Doug Duncan:And my first statement is if you have a family budget and I'm, that's
Doug Duncan:actually what I'm trying to get at is you should have a family budget.
Doug Duncan:And then you take that information from that, then you're
Doug Duncan:sitting across from a lender.
Doug Duncan:Who knows you're educated on your own financial characteristics.
Doug Duncan:And there's not, there's not uncertainty about what you're
Doug Duncan:going to be able to call it.
Doug Duncan:Great
Dale Vermillion:advice.
Dale Vermillion:So,
Doug Duncan:so you haven't just for both the lender it's a much better
Doug Duncan:situation, uh, to, to get there.
Doug Duncan:So there's that, uh, if you're, um, Investing in technology, I would spend
Doug Duncan:a little time thinking about whether there are implications for your business.
Doug Duncan:From the fact that the reason Silicon Valley bank was taken into bankruptcy
Doug Duncan:on a Thursday in the middle of the day was because 42 billion of deposits
Doug Duncan:flowed out of that bank in six hours.
Doug Duncan:Traditionally, the FDIC closes, the bank closes on Friday.
Doug Duncan:It's taken over over the weekend.
Doug Duncan:It's restructured and Monday it opens.
Doug Duncan:They went on a Thursday afternoon because of that massive outflow
Doug Duncan:that was enabled by technology.
Doug Duncan:So I don't, there's not a direct application to mortgage companies,
Doug Duncan:but you need to think about what's the role of technology, both
Doug Duncan:from the consumer's perspective.
Doug Duncan:And from your perspective, in terms of economic efficiency, and are there
Doug Duncan:things that you might not have considered in your operations, where the, that
Doug Duncan:speed issue and mortgage banks has always been a speed issue, right?
Doug Duncan:It's a closing.
Doug Duncan:It's always been, there were a couple of people that left Fannie Mae a couple of
Doug Duncan:years ago, went to a mortgage company.
Doug Duncan:They thought they sort of knew everything, uh, uh, that they were going to need.
Doug Duncan:And I said, Because I'd worked at NBA, which was a great experience.
Doug Duncan:I loved that.
Doug Duncan:Still do.
Doug Duncan:Uh, I learned so much.
Doug Duncan:I told him, I said, you haven't heard this at Fannie, but it's a speed business.
Doug Duncan:Two years later, I saw them at an event and they were like, it's a speed business.
Doug Duncan:So, so I would give a little thought, a little thought to that.
Doug Duncan:Uh, and then I, as always.
Doug Duncan:I'm making loans to people who are buying houses to live in them and doing
Doug Duncan:in such a way that when such time as an opportunity comes for them to improve
Doug Duncan:their loan or buy another house, you're in position because you're a trusted party.
Doug Duncan:I think there's their trust is always valuable.
Doug Duncan:So whatever you can do to build trust.
Doug Duncan:You
Dale Vermillion:know, you just said three of my favorite things there.
Dale Vermillion:You talked about budgets.
Dale Vermillion:I have never been a fan since it started over two decades ago of using DTIs as
Dale Vermillion:a calculation for approving a borrower.
Dale Vermillion:We used to do a budget on a borrower back in the eighties
Dale Vermillion:when I started, and you literally weren't making a loan to somebody
Dale Vermillion:unless they truly could afford it.
Dale Vermillion:We didn't use a calculation of gross income.
Dale Vermillion:We went to net income and really looked at what they're doing.
Dale Vermillion:And one of the things I advise lenders all the time is.
Dale Vermillion:Have a good budgeting tool that you can have your customers use.
Dale Vermillion:So you separate yourself from your competition and you give them something
Dale Vermillion:where they can go into that home feeling good about what they're doing.
Dale Vermillion:Um, you know, I do, I do, I do radio programs all over the country and
Dale Vermillion:that's the first thing I say every time people say, well, what should I do?
Dale Vermillion:When I get a mortgage first, do your budget before you do anything.
Dale Vermillion:Don't go in closed eyed to that.
Dale Vermillion:And I loved when you talked about the technology piece, because the mistake
Dale Vermillion:that I keep seeing in the industry with technology is we don't use it for what
Dale Vermillion:it's intended for, which is, uh, creating efficiency in your process and having
Dale Vermillion:a good process of understanding, you know, following your customer through
Dale Vermillion:the process, what we do instead is we try to use this as a relationship tool.
Dale Vermillion:We try to use it as the way that we have people apply.
Dale Vermillion:And because of that, you don't have trust and loyalty because all you're
Dale Vermillion:doing is you're doing everything through a technological mindset.
Dale Vermillion:Here, let me send you a link, fill out an application.
Dale Vermillion:We'll give you a quote.
Dale Vermillion:Okay.
Dale Vermillion:Well, your quote can be beat by anybody.
Dale Vermillion:We already know that.
Dale Vermillion:And if you don't, if that borrower doesn't really know who they're working with,
Dale Vermillion:trust them and have loyalty to them, there's no reason for them to go with any
Dale Vermillion:higher rate than the lowest out there.
Dale Vermillion:At that point, the only way you can really do well is by using that
Dale Vermillion:technology alongside relationship and, and do both together.
Dale Vermillion:So I love those closing comments.
Dale Vermillion:Um, so let me ask you the, the, the last question.
Dale Vermillion:I saw my, guests and you and I talked about this a couple weeks ago.
Dale Vermillion:I love to hear about mentors and who's been mentors in your life.
Dale Vermillion:You mentioned one earlier, um, from the MBA that you had, um,
Dale Vermillion:Louis Knight, I believe you said was one of your, uh, mentors.
Dale Vermillion:Uh, but I know you've had several in your life.
Dale Vermillion:Tell me about those and how much you think mentors matter, uh,
Dale Vermillion:in the business world to people.
Doug Duncan:Um, When I was appointed, uh, chief economist at
Doug Duncan:MBA, I got a call from Felix Beck.
Doug Duncan:Uh, this will be a, I'll butcher his voice.
Doug Duncan:Your forecast is all wrong.
Doug Duncan:I'm like, Oh my gosh, this is one of the Godfathers.
Doug Duncan:Well, turns out, I don't know why he chose, but he chose.
Doug Duncan:To, to do that and did it consistently for a long period of time to help me
Doug Duncan:understand how I can help lenders, uh, understand how a forecast should play out
Doug Duncan:in their, their planning for the company.
Doug Duncan:So Felix, uh, he, you know, good Lord, he, he's was involved in a
Doug Duncan:hundred things, but he took the time for this rookie forecaster to, to
Doug Duncan:lean over and tell me, look, here's.
Doug Duncan:Here's some things to learn.
Doug Duncan:Uh, and one of the great privileges of my life when he retired from the chase
Doug Duncan:board, he was, uh, uh, offered to, uh, they, they asked him to bring a guest
Doug Duncan:and he invited me to come as his guest, one of the great honors of my career.
Doug Duncan:Um, Andy Woodward, uh, is another one.
Doug Duncan:Uh, And the MBA was going through some turmoil.
Doug Duncan:There was some frustrations.
Doug Duncan:He received that.
Doug Duncan:He said, you know, I need you to come down to South Carolina to, uh, will end
Doug Duncan:in my place, spend a weekend with me.
Doug Duncan:I want to talk to you about how, how the whole industry works over the long run.
Doug Duncan:See if I can help you get a little perspective on today's problem versus.
Doug Duncan:Uh, things that have happened before.
Doug Duncan:I, I don't know why he chose to invest in me, uh, but another great privilege,
Doug Duncan:another person of, of immense respect.
Doug Duncan:Um, so it, it does matter.
Doug Duncan:Uh, it takes two things.
Doug Duncan:One is you have to be open to it as a person to someone mentoring you.
Doug Duncan:And the second is if you are a person of experience, you also
Doug Duncan:have to be open to finding someone that has potential that can be.
Doug Duncan:Develop and offer to them the opportunity of your experience, uh,
Doug Duncan:and with no expectations of anything.
Doug Duncan:I've had a couple of chances to pass that on to other people and it's really
Doug Duncan:rewarding to see that happen, uh, uh, in, in someone's life that, that, that
Doug Duncan:there's another level that they get to, uh, It's not, it's rarely financial in
Doug Duncan:nature, at least that's my experience.
Doug Duncan:It is maybe different for some other people, but it's satisfaction.
Doug Duncan:It's the, the pleasure of, uh, the relationship, but also the
Doug Duncan:benefits of that relationship and your ability to contribute to
Doug Duncan:other things that you're doing.
Doug Duncan:So I'm, I'm a believer in it.
Doug Duncan:I don't know that it, some people try to structure it in my experience.
Doug Duncan:The structure is kind of emerged.
Doug Duncan:No, that's right.
Doug Duncan:Uh, whatever makes sense emerged.
Doug Duncan:Uh, so I don't, try not to overthink it, but, um, we don't, uh, we have a,
Doug Duncan:a development process in my, that's not specifically mentoring in my group, uh,
Doug Duncan:but we have a development process of four people across the course of their career,
Doug Duncan:uh, which we focus on specifically.
Doug Duncan:Um.
Doug Duncan:To help them go to the next step and sometimes the next step for them is
Doug Duncan:outside the company, not because we don't want them, but as you know,
Doug Duncan:every company is kind of a pyramid and there's only so far some people can
Doug Duncan:go within that pyramid, but we want them to go out as an advocate for us.
Doug Duncan:Having grown in the time that they were with us.
Doug Duncan:Uh, and that makes it easier for us to recruit you can
Doug Duncan:go there and work for free.
Doug Duncan:Five or six years, you really make progress on your career and
Doug Duncan:then move on to something else.
Doug Duncan:And then they tell someone else, I went there first.
Doug Duncan:That's a good thing to work with.
Doug Duncan:Yeah, it becomes a recruiting tool.
Dale Vermillion:Great message, not only for individuals to find a wise mentor and
Dale Vermillion:be open to them, but for lenders, that's a great message to help people understand,
Dale Vermillion:help lenders understand out there.
Dale Vermillion:If you build a mentorship program within your organization, if
Dale Vermillion:you build a program where people can move up through the ranks.
Dale Vermillion:You're going to really have great employees who are very
Dale Vermillion:loyal to your company and will stay around for a long time.
Dale Vermillion:I've seen that my whole career.
Dale Vermillion:I mean, I've, I've worked with over 700 lenders in my career and the ones that
Dale Vermillion:stand out in my mind are the ones who really took that to heart and really
Dale Vermillion:built a culture around that where their, their whole focus was personal
Dale Vermillion:growth and professional growth for their people and all that they did.
Dale Vermillion:So I appreciate you saying that.
Dale Vermillion:Well, Doug, this has been so much fun and it's no coincidence you're wearing
Dale Vermillion:a white shirt because you're just one of the good guys in the business.
Dale Vermillion:I, I appreciate you so much.
Dale Vermillion:I admire you.
Dale Vermillion:I respect you immensely.
Dale Vermillion:I'm super honored that you took the time out of your busy schedule to spend with
Dale Vermillion:me today, uh, on betting a thousand.
Dale Vermillion:And I want to thank you so much for that opportunity.
Dale Vermillion:Oh, my gosh.
Doug Duncan:You're widely respected within the industry.
Doug Duncan:So it's a privilege.
Doug Duncan:I
Doug Duncan:Dale Vermillion: appreciate that, my friend.
Doug Duncan:Thanks for being with us and, uh, thanks for all the great advice.
Doug Duncan:And we'll look forward to seeing you guys on the next batting a thousand.
Doug Duncan:Thanks guys.
Doug Duncan:Batting a thousand is a production of Mortgage Champions, a company
Doug Duncan:that's been transforming the people who transform companies since 1995.
Doug Duncan:Have a suggested topic or guest?
Doug Duncan:Contact my team on Twitter.
Doug Duncan:That's @dalevermillion or tweet us using the hashtag Batting 1,000.
Doug Duncan:That's #batting1000.