Repeat business can mean something different to different people, but there are certain things we can ALL be doing to encourage it.
In this episode, I share four big ways to boost the chances of customers coming back for more.
Here's what I unpack:
1. Providing a great client experience (from before they even meet you)
2. The power of following up (even when someone needs to think about buying from you)
3. Being careful with incentivising using discounts
4. Offering more to continue helping clients
Check out the useful links below to breathe life into whichever strategy you decide to go for!
Listen to next ...
Ep 54 Checklist for selling (without being pushy) - this helps with knowing how to follow up
Ep 35 4 x Simple but powerful ways to attract more clients
Ep 6 Streamlining & Automation - helps with making sure customers have a great experience of working with you from start to finish
Enjoy!
- Sumantha
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👋🏽 Hello! I'm Sumantha McMahon and I've supported over 100 tutors and education business owners.
As a teacher 'dropout' turned professional tutor, combined with my 20+ years as a business owner, I'm in it with you!
My training leans on tried-and-tested methods that are completely tailored to our niche.
There's no generic business advice here!
Work with me to breathe life into YOUR definition of success:
#1 Bespoke 1:1 Mentoring
Goal-driven wrap-around support, with 1:1 strategy calls, WhatsApp support and free access to The Tutors' Mastermind.
#2 The Tutors' Mastermind
The leading membership for edupreneurs that combines tailored training (live and recorded), a community of like-minded business owners and exclusive discounts to resources in The Training Jukebox.
#3 The Group Class Course
Get lifetime access to this self-paced course designed to help you launch, grow and refine your group classes. Includes teaching ideas too.
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Sometimes, I share links to resources and apps that I recommend. They are all based on my experience - if I don't love them, I don't recommend them. In some cases, I earn a small commission for my recommendation, at no cost to you.
