Repeat business can mean something different to different people, but there are certain things we can ALL be doing to encourage it.

In this episode, I share four big ways to boost the chances of customers coming back for more.


Here's what I unpack:

1. Providing a great client experience (from before they even meet you)
2. The power of following up (even when someone needs to think about buying from you)
3. Being careful with incentivising using discounts
4. Offering more to continue helping clients

Check out the useful links below to breathe life into whichever strategy you decide to go for!


Listen to next ...

Ep 54 Checklist for selling (without being pushy) - this helps with knowing how to follow up

Ep 35 4 x Simple but powerful ways to attract more clients

Ep 6 Streamlining & Automation - helps with making sure customers have a great experience of working with you from start to finish 


Enjoy!

- Sumantha

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👋🏽 Hello! I'm Sumantha McMahon, a qualified business trainer with over 15 years' experience, and a former teacher turned tutor.

I specialise in supporting education business owners launch, grow and scale on their terms.

Here are three ways to work with me:

#1 Bespoke 1:1 Mentoring
Goal-driven wrap-around support, with 1:1 strategy calls, WhatsApp support and free access to The Tutors' Mastermind.

#2 The Tutors' Mastermind
The leading membership for edupreneurs that combines tailored training (live and recorded), a community of like-minded business owners and exclusive discounts to resources in The Training Jukebox.

#3 The Training Jukebox
A growing hub of resources and self-paced courses e.g. group classes, to help you pick and choose specific areas of your business to boost.

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Sometimes, I share links to resources and apps that I recommend. They are all based on my experience - if I don't love them, I don't recommend them. In some cases, I earn a small commission for my recommendation, at no cost to you.