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What Do I Do When Case Facts Change
Episode 284th August 2024 • Classroom 2 Courtroom • Scott Benton
00:00:00 00:12:59

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In this episode of Classroom 2 Courtroom podcast, explore what to do when case facts or objectives change. Learn how to adapt your strategies, communicate with your clients, and stay on top of evolving case dynamics. This practical guide will help you manage unexpected twists and ensure you meet your client's needs effectively. 

Join us as we dive into the essential steps for handling case changes and maintaining a strong attorney-client relationship. Listen now for actionable insights.

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Scott Benton: Hey, everyone. Scott Benton here. I am the host of the Classroom 2 Courtroom Podcast. How are you? We are dedicated to law students and those who have just passed the bar and they're looking for their first job as an Attorney. We are here to make that transition easy and remind you that the practice of law is fun.

We are going to teach you how to practice as an Attorney is subject that law schools do not teach you and certainly bar prep courses aren't going to teach you that at all.

Today, the question that we are going to answer is What Do I Do When Case Facts Or Case Objectives Change? What do I do when case facts or case objectives change?

So let's unpack that a little bit so we understand what we're talking about.

their case. And during that [:

They're going to be facts that are unimportant and facts that are in fact important. But in any case, they're going to supply you with that story and with those facts. And at that point, you're going to want to have the all that information in front of you and you're going to want to sit down and like putting a puzzle together.

You're going to see how all of those pieces fit together, all the relevant facts are going to form a narrative that you're trying to get to.

And the reason you're trying to get to a narrative is so you can understand the nature of the case. And once you understand the nature of the case, now you're gonna understand what you need to do and what research needs to take place so that you can come up with the case strategy or case strategies.

er that it's the client that [:

They're going to ask you questions about those different strategies, and ultimately they're the ones they're that are going to make the decision about what direction the case goes.

So your job is to gather all those facts that the client's going to give you. You're going to put together that CSA. A CSA is a Client Services Agreement and it's going to be based on your understanding of the case that you're going to be working with. This is before you're going to supply the strategies because the client is now engaging your services, at which point you're going to do the research, come up with the strategies, present those strategies to the client, decide on a strategy.

ning, now you're going to be [:

So, anyway, once the CSA has been signed and a decision's been made and you are working on their case diligently, of course, because you're a responsible Attorney, then you are going to sort of move that case down the track.

You're going to get closer and closer and closer to your objectives and you're going to provide all those legal services to the client and right about now, it's going to feel like everything's perfect. You know what you're going to be doing. You move judiciously down the line.

odcast, you'll know what I'm [:

If not, this is something that we will discuss over and over and over again. The success cycle, which is composed of three parts. It's a to do list, you perform the services, you bill for those services, and you return to the first step, that to do list.

Now, as you're going along, something new will come along and this is where the facts change and where the strategies will need to be adjusted based on the new objectives of the case because something new is going to occasionally be introduced into a case.

Your case facts are suddenly going to change. Now, when that happens, it usually means the objectives are going to have to change because you're now working on a case that you didn't really understand that you were working on. The scope of that case has suddenly, without warning usually been adjusted.

hey may not have known about [:

It's possible they just didn't know, but as you got into the case, those additional case facts will materialize, they are going to show up.

Now sometimes a client isn't going to want to supply you with all of the relevant facts for any variety of reasons that maybe they're embarrassed by them or they feel they're not necessary, like they just don't hold that much importance and so they don't want to tell you about them.

Maybe you haven't really built up that relationship yet because it's so early on in the work that you're doing together, that they don't really have that level of trust yet or that level of understanding yet and what their role is as the client to be able to supply you with absolutely everything that they know about a case so that you can make the determination as to what's critical and what's not useful.

that is going to change the [:

So you need to understand that when the facts change that this is actually a big deal and it could potentially turn what you thought were A clients into C and D clients. And what that means is that you're going to have to be a lot more diligent and a lot more vigilant in terms of understanding the information that you're getting from your client because now there's an example of some critical piece of information or several case facts that weren't disclosed to you initially for whatever reason it is.

m or the communications that [:

But when something like this happens, it means that you've got to stop and right away, like immediately, you're going to need to put together a status update. You're going to need to document this case as having new facts coming in that are going to change the nature of the case.

You want to have that documented, you want to have that dated, you want to show that you've accounted for decision that's going to probably be made to pursue other objectives and probably abandon the strategy that you have already been pursuing now that may not be the case.

Maybe you will use the same strategy, but chances are, if this is a different type of case that you've just come into the realization that you're working on and that changes the case objectives, then chances are you're going to Um, introduce new strategy and you want to make sure that's documented.

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And this is going to be critical that you complete this immediately when case facts or your case objectives change.

So you don't want to wait to record these changes. You want to make sure that you get on the phone and you speak to your client about these changes right away. You let them know what you're going to do that you're going to document this and they're going to have to sign off on the addendum to the CSA.

Now, remember that they're the ones that are deciding what direction the case is going. So if you're going to make this hard pivot, if this is a new case that you're working on, if you've written history about this change, you've made an addendum to the CSA.

probably go back and provide [:

So once you have that, it's kind of been a little bit of a reset for you. You've updated the status report about this case, and you've documented this big change, this hard pivot that's come up. The client has decided on the new direction that they want to go in order to achieve the new objectives in the case.

And now, finally, you are moving in the correct direction that you needed to move in when the case began. But you just really didn't have all of the case facts and now you do. So you want to make sure that you understand all of those facts.

to the law, part of the case [:

headspace as far as what the [:

So that's going to become very important for you as a part of your process and looking at cases and determining how to move them forward. You want to make sure that there are no gaps left before you get into the research, before you devise the strategies that you're going to present to the client in order to determine which direction to go with the case.

So I hope that answers the question that we're looking at here in terms of what you need to do when case facts change and when objectives change to a case and I hope that's been helpful.

I'm Scott Betton. I'm the host of the Classroom 2 Courtroom Podcast. Thank you for listening to this episode. If this is information that you're enjoying and that you're liking the content we're putting together, and you'd like to get notified anytime we put out a new episode of the Classroom 2 Courtroom Podcast, you can always go to our website.

on our website. And whenever [:

And if you are looking forward to that material that is coming out, don't forget to like, share and subscribe. That way you'll stay on top of all of our newest episodes. And until next time, we hope you'll join us until then, please also join us in making the world a better place. One client at a time.

Thank you so much for listening and take care.

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