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Public Speaking With Confidence & Authenticity with Leslie Fiorenzo
Episode 828th June 2024 • The One Small Change Podcast • Yvonne McCoy
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In this episode, the guest shared insights into the power of small changes and the impact of morning routines on personal and professional growth. The discussion centered around building confidence, overcoming limiting beliefs, and the importance of authenticity, trust, and connections in public speaking and entrepreneurship.

Guest Bio:

Leslie Fiorenzo is a public speaking and networking coach, specializing in helping individuals conquer fear and transform their inner critics into inner champions. With a passion for empowering clients to find their voices, Leslie equips them with the skills and mindset to share their stories with confidence.

Key Points:

- 00:01:05 - The profound impact of a morning routine: The guest highlights the significance of reflection, exercise, and planning within the first hour of the day for personal empowerment and productivity.

- 00:04:23 - Overcoming the challenge of limitless ambitions: Discussion on setting priorities and focused goal-setting for entrepreneurs in managing overwhelming choices.

- 00:09:18 - Building trust and authenticity over content: Emphasizing the value of authenticity, genuine connections, and practical application of information for establishing trust and rapport.

- 00:12:35 - The power of incremental progress: Discussing the concept of continuous improvement, language choice, and embracing imperfection in the pursuit of excellence.

- 00:17:51 - Embracing mistakes and adapting in presentations: Encouragement for embracing flexibility, acknowledging errors, and the importance of genuine responses in public speaking.

Main Quote:

"Nobody knows what you're gonna say, so if you make a mistake, oh well. As long as you don't use profanity, don't let that stop you."

Guest's Website:

Find more about Leslie Fiorenzo and access her free download on public speaking tips at https://www.lesliefiorenzo.coach/.

Transcripts

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Welcome to this week's edition of The One Small Change. You know

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that I believe that life is a journey, and the best way to go through

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a journey is to explore. And this journey is 1 that's gonna

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help to help with your transformation. I'm your host, Yvonne

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McCoy, and I bring over 30 years of entrepreneurial spirit

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and experience to discovering growth through the power of

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seemingly small changes. So thank you for joining me

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and coming on this journey with me. And this week, we are

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talking with Leslie Forrenco, and

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she's gonna share a small unexpected or insignificant

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decision that sparked a remarkable transformation and growth One

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maybe had an effect on both her business and her personal life. So,

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Leslie, thank you for taking this time out of your busy

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schedule to share with me and my audience. Thank you,

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Yvonne. It's my pleasure to be here. So tell

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us, we're we're all dying to know what you do and what was the

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small change that that made you go in that

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direction. Well, for me, it was how I start

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my day. So I worked with a coach, and 1 of

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her 1 of the components in her coaching program

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was your morning routine. To win the morning, win

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the day, that kind of idea. And so, really,

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the first hour of the day

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is most impactful, at least in my opinion, now that I've learned this and

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One learned to apply it. So 20 minutes

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of reflection, meditation, prayer, whatever you wanna call

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it, 20 minutes of stretching, exercise,

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and then 20 minutes of planning, thinking about my day, who I'm gonna connect

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with, how I wanna show up. Those 3 segments

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in that first hour have made a tremendous

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positive impact for me. And and, you know, I

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think people underestimate. I mean, this is not an

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an idea that's new. I often say there aren't too many new ideas under the

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sun, because there was, a while ago,

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there was, you know, the the all the rage was the power hour. Yes.

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You know? The there was 1 about the

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journey where you you journal the first thing in the morning. But I think,

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you know, the essence of it is that it just gets

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you focused, you know, so that you can

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actually accomplish something. And if you're, you know, if you use

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that to I mean, you know, I often say to people,

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you know, it can be as simple as saying, what am I doing today

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to build my business and and and have the life I want?

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Yeah. You know? It doesn't always take a whole hour.

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So tell me tell me how that got you focused on your business.

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Well, The 20 minutes of preparation is

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what do I need to accomplish, who am I connecting with, What else

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do I need to do? I think the challenge that many entrepreneurs face, Yvonne,

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and I know this is your expertise, so you probably have some insight into The.

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But there's so much we could do, so many things

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we want to do, and how do I fit that all in?

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So if I'm focused on what are the 3 things

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that I absolutely need to do today, and and if I

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get those 3 things One, I mean, that's what I wanna do first thing. That's

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what I Yvonne attack. So going forward with The?

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Well, I think, you know, I I think the other thing is not only

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as entrepreneur do we have shiny

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object syndrome. Right? I think from a

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society point of view, we are you

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know, I say this almost every every podcast. So if you've heard it once,

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you've probably heard it a bazillion times. Buckminster Fuller says

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we're all born geniuses One that it's educated out of us. And that's

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because our our education was built

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to develop people who could follow instructions and

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and and be managed. It was not built for people to be

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creative and to be entrepreneurs. Yeah. And so

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everything that you learned in school about how to

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do things, is to your detriment as an

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entrepreneur. So, Leslie, tell us what you actually do in your business

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The this helps. So, Yvonne, I work with coaches

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who are reluctant or fearful of

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public speaking, creating video content, and networking. Frame

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it,

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One The

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them change their inner critic to an inner

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And One And so how does that practice that you talked about,

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help help your clients or can help anybody? Because I

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agree with you. First of all, I think, we wouldn't see

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headlines like, are you the best kept secret? You know, that

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kind of thing. If we weren't, I mean, again, from the educational

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perspective, we're we're told to be part of a team. We're told

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to, you know and as children, we're told to sit down and be quiet. You

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know? And I often say in my story, it was

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during a lot of civil rights upheaval. And so I

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was always told you had to be the best, but you couldn't stand out. You

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couldn't draw attention to yourself, which is kind of a hard thing to do

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That's right. To do both. You know? So how do your people use that

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to overcome some of their limiting beliefs? Well,

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first of all, it's understanding that the feelings of

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confidence come second. You have to take action first. If you

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wait for confidence to show up, you're Yvonne be waiting

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The rest of your life. It's not gonna happen. You've just got it. Like, I

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always say, copy Nike's mantra, just

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do it. So get out there, put yourself out there One

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small steps. So if your goal is

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to present at your industry conference let's say you're an accountant

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One you wanna present at your industry conference,

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Small, what's 1 thing you can do to move

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yourself in that direction? Because because most likely, you're not

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gonna call up that meeting planner and say, hey. I wanna present at your you

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know, I wanna be the keynote. I have no experience, but I'm gonna be the

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best keynote you've ever heard. You're probably gonna say, I don't

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think so. I want some backup. I want some proof. So what's 1 thing I

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could do to get that proof? And who can I connect with? Who

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needs to help me? 1 of the challenges I think, Yvonne, that

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entrepreneurs face is this idea that we need to go

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it alone, and we don't. We need The continue. We

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need supporters. We need to be able to reach out and say,

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hey. Who do you know that might be helpful to me? How can

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I make this work? Those kinds of questions. And so

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creating a community around yourself to help you. And I

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know you're a big proponent of that. I know you've been working towards that.

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I I have you've said so many things that, you know,

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I'm I'm gonna try not to take your time.

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So the first thing is the thing about going

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it alone. I don't know why I mean, I wish I had learned this

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lesson decades ago. I think it comes from, you know, the whole

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thing I am woman, hear me roar, I can do everything nonsense.

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Right? Yeah. And, you know, I kinda felt like

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community you had to be good at what you did before you went to a

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community so you could give to the community, which is

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absolutely asked backwards. You go to a community when you when

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you're first starting out so that you can start to understand

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if that's really even the right direction to go.

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And you will find that you if you feel comfortable there

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and things click and you're getting the help that you want, then you're in the

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right place. So that's the first thing that you absolutely do not have to

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go it alone. Your learning curve will be much shorter,

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whatever. The other thing that you talked about is

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is kind of that it's not perfection, it's Podcast, you know,

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progress. And I think, you know, for me, that's why I think it's so

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important to have what I you know, I talk about your vision as being dead

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reckoning, that sailing term. You pick something that's far out because

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you know you have to take steps along the way and adjust.

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And so, you know, if you decide you wanna talk, you

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can start by doing a 5 minute live on Facebook, and

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then you can do something else, and then you can do a half an hour

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or whatever, and then you can do a, you know, a webinar. And if you

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make your own stage, you can do it any way

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you want to, which is your uniqueness will shine because it's the

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way you want it to do. And I think,

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you know, I I think 1 of the things that

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was hard for me to to get my head around, so I'd like

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you to speak to The, is how important is

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building trust and authenticity over

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content? I think, especially in

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this day and age with all of the buzz about

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AI, people want to connect with real

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people. The challenge that I think social media

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has presented to us is people put their best

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face forward, if you will, but they also put things that are

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artificial. We wanna look good. We wanna have this I I read

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this on a I believe it was on a post

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that someone watched a mom, a young mom with her

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little, I don't know, maybe 18 One under

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3, posing her on the beach,

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and the poor could couldn't play in the sand. She kept I mean, it was

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like The all the little girls wanted to do was play, and the mom was

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trying to take these curated photos. We have

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people want reality. Maybe that's why reality

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TV is so popular. I'm not sure. Most of those I don't

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watch a lot of them. Me either. But I think it that's

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I think that's what people are after. Well, I think the other

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thing is The is so much information

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that's already out there. They don't actually need you so much for information

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as they need you for implementation. They need to know

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how to use the information. And I

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think, you know, again, from that model of, you know, be part of a

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team, do it the way we all do it, there

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is you know, people don't

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realize that they can adjust stuff so that it works for them. I you know,

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I say you do the right thing in the right reason, the right way, it's

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right time, and it's right for you. Mhmm. And so, you know,

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I I'll share my story that I did a workshop once. I,

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you know, I did my monthly workshop, and 1 of my clients

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was my wing person who was letting people in and that kind of stuff. And

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afterwards, she said, I don't know how to say this

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except to be really blunt. The person that showed up and

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presented that workshop is not the person I love working with.

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Interesting. He said, I I don't you know, I what I see you know,

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you're not even paying attention to the chat or talking to the peep. You're

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just, like, going, like, at full speed just, you know, putting

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facts and information and stuff. And and so somebody,

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you know, graciously redid my workshop for me, and it had,

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like, 78 slides. And I'm like, I'm not doing this. You

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know, IIII went to 50 some slides and down

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to 20, and now I think I'm down to 9. Because I

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pay more attention to the audience when I do that, and I have exercises

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that I want them to do. And so it you don't have to

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sound like everybody else. You don't have to look like everybody

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else. And, you know, the authenticity I mean,

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the last 3 clients that I got said to me,

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you know, I got such good feelings from you. I

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really trust you, which is what I'm trying to, you know, get across.

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And it's like, it's working. It's working. So I

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think even when you are,

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talk about the things people can do to bring that authenticity out The

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whether it's in social media, in speaking,

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whatever. Well, I I think having someone who's going

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to be honest with you just like your colleague was was

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brutally One, and I know that happened for me. It happened to

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be my stepdaughter, and we were at a family function. And

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I was think I was calling bingo or leading some game at a

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shower. She afterwards, she's, why did you do that? I said, do

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what? She was, you were so fake up there. What's with

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that? Like, what? I mean, I it was a big

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moment for me. And looking back, I was like, yeah. I was trying to

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anyway. So being real, having someone

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who will be honest with you. But then you've talked about the

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the process, and I think it's doing it over and

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over and refining. So are we gonna be

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well, we're never gonna be perfect. Are we gonna be excellent out of the gate?

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Maybe not. But striving for excellence, and

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what's 1 thing I could do to level up? What's

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1 small change I could make, 1 tweak, whatever you wanna

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call The, next time I do this so that it

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just gets a little bit better? I don't know if I'm a

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big fan of James Clear and his work atomic habits,

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and he talks about just 1% better every day gets you

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this exponential increase,

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and I think that's really true. We sometimes

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look to say, well, I I want this goal, and it's out here. I wanna

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just jump out there. It's not gonna happen. It's what if you

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look at any athlete, right, they their preparation,

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their, I'm

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the word I want is not coming to me, but that taking small

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steps and practicing and doing that over and over,

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a lot of times it gets boring. And I have to do this

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again? Yeah. You do. Well, you know, it's funny

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because when I decided to do my monthly workshop, when I heard the idea of

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doing the same workshop every month, I was like, oh my god. This

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is gonna be so boring. Who's gonna wanna come to this? Right? Uh-huh.

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And what I realized was Yvonne though the

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framework was the same, the

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for me, the stories and stuff are different. I mean, some of them are always

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the same, but depending on what kind of mood I'm in, depending on what who

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shows up. I mean, because 1 of the lessons that I learned

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very early on because I did workforce development, and I had to go in and

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do training, you know, in companies. Right? And I'd say, you know, what

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do you think you're gonna get? And they were like, I don't know. And I'd

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say, well, what would you well, you know, why are you here? Because they told

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me I had to be. I'm like, okay. This is gonna be a winner. Right?

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So I would say, alright. This is what I'm gonna be training

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on. What would you like how would you like to use this in

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your life so it'll improve your life?

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Right? And then they got a buy in. So I you know,

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for me, it's always like I kinda, you know, try to make the examples

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match the audience that I've got as much as I can. You know,

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acknowledging sometimes I don't know anything about that, you

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know, And and and and being honest. I mean, I you know,

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1 of 1 of my goals is that after I talk to you,

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once we've talked together, that you leave better

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than when we, you know, The we've than when we met. And,

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so I had a guy that did a did a follow-up phone call One I

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said, well, what, you know, what kind of business are you trying to put together?

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And he said, farming. And I was like, oh my god. This is

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gonna break my streak. I know nothing about farming.

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But it turned out that once we got into it and once we dug into

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it, it turned out that he was interested in aquaponics. And I actually

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do know something about The. But more importantly,

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he had come out of the service and had a background

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in global and The, logistics, shipping

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things. And, you know, we kinda started talking about, you know, all kinds of

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stuff. And by the time he, you know, was gone, he was, like, really excited

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about it. I was like, yes. You know? And so I think that

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it's important, One, to acknowledge that you don't know everything.

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Exactly. You know, if I used to say to my teachers, if you put yourself

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on a pedestal, you're gonna get knocked off. I mean, you

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know, so don't go there. I my thing is I don't know everything.

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If you but you can ask anything, and we'll find the answer

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together. Exactly. You know? So,

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again, what other things can make you seem

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more authentic? I mean, I have people say 1 of the things

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models that I like is that I say, what other things

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are do you like to do in your life besides business? So

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mine is humor, weight loss, my family, and my

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dog. Right? And so some of the

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analogies that I give when I'm telling stories or doing

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lessons have to do with those things. Like, so I have a post that's like

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The dog that caught the car. You know? And

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it's about, you know, you want more clients. Suddenly, you have more clients, but you

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don't have the infrastructure to handle it. Yeah.

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You know? So what kinda ideas do you have about things like that?

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So, it is about thinking thinking

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through. The the question I think that, we often

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think in worst case scenarios. Yes. So when that

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happens or or the question to ask is,

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how would you handle it? If if that worst case so

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you're on stage, and you totally lose your

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place. What's the worst thing that's can happen?

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Are they gonna boo you? Well, maybe. Most audiences are pretty

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kind these days. They're not gonna throw rotten tomatoes at you. But, again, if

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that happened, what's the worst thing that could happen, and how are you gonna

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deal with it? So The other example that goes along

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with that is if you were planning an outdoor wedding

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in September, depending on where you live, I suppose if you're in

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the south of the equator is different. But what's the

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worst if it rains? What what would happen? Well, I can get a tent. Like,

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what's my plan b if the worst case scenario happens? So thinking about

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The, if I put a post out, if I make a video One

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no 1 comments on it, What's the worst?

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No no 1 commented on it. Okay. Does that mean no 1

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liked it? No 1 maybe they didn't see it. It's The algorithms

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of Facebook and LinkedIn and all The, like, kinds of things

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always change. Who knows? Don't

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let that stop you. Avoid letting that stop you.

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So I just said the word don't. I changed it to avoid.

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I'm really aware of language because language

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can be so powerful. And years ago, probably in the

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I'm not sure when the book was published. I'm gonna say late nineties, early 2000

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maybe. There's a gentleman that wrote a book who is now

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deceased, but don't no.

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Remember the ice. The story is he went into a convenience

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store in Phoenix, Arizona, the 4th July, and asked the young

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man behind the counter, how's how are ice sales? And the kid's like, you know,

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they're not really great, which is surprising because it's so hot to you know? And

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the gentleman behind him on the counter,

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don't forget the ice. He said, let me just change

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that sign for you. And he crossed out the word don't and put the

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word remember because our brain does

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not hear that. So it was subconscious message,

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forget the ice. So when it said remember oh,

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we hear remember the ice? Oh, yeah. So avoid

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those kinds of just the power in language. I

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get to, I choose to, I want to

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instead of have to, must, and should. Also also, I

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think One that same thing is, you know, when I

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taught money management, people would say, well, I I, you know, I can

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only save a dollar. And I'd say, don't say only.

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Say, I'm a saver. I saved The dollar. Yeah. Right?

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It's not the quantity necessary the quantity as it is the

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characteristic and the action that you want to

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embed in what you're doing. And so, you know, I always say The

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there are couple things that I say when I'm speaking. One is,

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even though I know my material, I'm always I I

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won't say nervous, but, you know, you know, how how can I make it

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better? And I always say that's a good thing because if I don't feel

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that way, then I don't really care. Mhmm. I'm not I'm not trying

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to do my best. I'm like, I'm just I'm just wing it Small,

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whatever. Right? So that to me is a good thing.

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The other thing is that

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I always do my presentation in a way that I feel like

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like I said to you before, I try to connect with the audience so it's

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relevant and give them a chance to, you know,

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to do some feedback. But I have to tell you, I did I in 9th

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grade, I did get up to give a talk One for the National Honor

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Society, and the drama teacher pounded it and made

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us rehearse. And I did a get up there and go blank.

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And I did the first, like,

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phrase One I ran out of breath or whatever, and

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I don't remember seeing the audience. I don't remember being on the

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stage. I just remember leaving and crying.

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And she said to me, she said,

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that was great. I mean, I was like, what do you mean that was great?

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She said, nobody knew that you didn't give your prepared speech.

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Exactly. And after that, I never memorized my speech.

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Nobody knows what you're gonna say. Right. And so if you make a mistake, if

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you change some words, if you don't say exactly what you had

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intended, oh, well. As I mean, as long as you don't use

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profanity, although I know in some groups that's accepted, but I don't

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think Well, I think and I think the other thing

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is, you know, when you're talking to people,

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you know, you just say, oops. Maybe I shouldn't have said that.

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Yep. Or One you're gonna get a and if they're listening, you'll get a reaction,

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and you'll know that they're they're engaged. But, anyway, Leslie, we we

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are having too much fun. I know we are having fun. I wanna make sure

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that you tell people what the you know, what we're putting in the notes, the

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gift, and how they can connect with you. Sure. So they can,

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visit me on my website, and I have a free download. It's a

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ebook that's 5 tips to better public

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speaking. That is not the exact name of it, but, we'll put that in

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the show notes because I can't remember it off the top of

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my head. And I have a book coming out soon. It'll

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probably be another 6 weeks, but it's find your voice,

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conquer your fears, and share your story with confidence. Because I believe

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that every especially if you are an entrepreneur, you have

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a story about why you started your business and why you're

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an entrepreneur. That's an important story to share. You

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shared a little bit about yours, the the idea that it was,

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always to be better and to be the best, and you had to

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overcome the but don't show off. Right? Don't don't don't put

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yourself too much out there because so that

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how do you work that? Right? Anyway, I think it's important

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that people are able to share their story.

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And that will definitely give them some steps of what they

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Yeah. You know, some easy steps that they could take and get better almost

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immediately. That's fantastic. That is so generous. Thank you so much.

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Oh, my pleasure. And the question I always like to ask my

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guests is, when was the last time you did something

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for the first time? But the

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the last time was very recently because my husband and I just completed

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a 6, 000 900 mile road trip to the

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Western United States to celebrate our 40th wedding anniversary. So

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Congratulations. Thank you. I'm not sure we've spent that

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much time alone together in a car

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since maybe since our honeymoon. Anyway, it was a

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we saw so many wonderful things. I know I know the world

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has beautiful, beautiful places all over the world, but the

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western US is particularly amazing.

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I have not done a tour of the west. I something that my husband definitely

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wants to do, and we will do it. So to

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bring this to a close, I just wanna say, make sure that you

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subscribe and share this on

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social media with your friends. And for me, this is a way to

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give back and to help the community, and I wanna make

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sure that, you know, I bring exciting

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and, impactful guests that are gonna fuel your quest for growth and

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impact. So, Leslie,

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give me your last words before we end.

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If there's 1 thing, you know, a quote that can help people.

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Well, 1 thing I always advise people to do

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no matter where they're speaking, whether it's on a podcast or

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in person, seated or standing, keep your

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feet flat on the floor.

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Anchor yourself. Now move move with purpose. You can

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move the upper half of your body. You can step in. You can step

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forward, but avoid pacing. And when you're seated,

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avoid twisting in your seat or crossing your legs.

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I just think you're much more powerful when you stand with your

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feet flat on the floor. That makes your shoulders go back,

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makes you look you know, that whole idea of posture.

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And Mhmm.

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Oh, you you stopped. It was like Yep. Oh, yep. That sorry. That was that's

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it. I didn't I didn't Yep.

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Just be powerful in your in your presentation One And

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in your body. In your body. Yeah. Yeah. Okay.

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So you can you know that this was done live. Exactly.

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The only thing that's missing, and I got my fingers crossed. The only thing that's

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missing is the barking dog. So, Oh, well, I had that

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earlier. Okay. So I want make sure you join us for next time

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and listen to, the earlier episodes so that

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you can dive into a world of, you know, bold visions and and

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and innovative possibilities. But I I wanna remind you like I always do.

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The change is simple, but it's not always easy. It requires

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courage, resilience, and a willingness a willingness to step out of your

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comfort zone. I can't say it. I'm so excited.

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So I want you to join me for One small change.

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And until I see you next time with our next guest, which you're gonna be

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very excited about, thank you for joining us, Leslie. Thank

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you for being generous with your time and sharing with my audience, and

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I think that all of us know that we do

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better when we are ourselves, when we're our better selves. So thank

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you. My pleasure. Thank you.

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