Have you ever had good intentions for your word or actions, only to have them fall flat? Have you ever been well-intentioned but the impact you left was not at all the positive experience you had hoped to create? Maybe you have been on the receiving end of an interaction that left a negative impact on you, though you know the other person likely had good intentions. In this episode we are exploring the gap between intentions and impact- what it means, what to do when impact does not align with intentions, and how to be proactive to avoid unintentional negative interactions.
