Bert Brugghemans joins us from the City of Antwerp, where he serves as the Chief Fire Officer. Today, we'll gain Bert’s perspective on leadership and decision-making when routine operations turn into rapid response situations.
We talk about Bert's research and how he has progressed his thinking from the early days in the fire service and studies in public health to his later career in leadership and studies in public management. In particular, we talk about leadership-team dynamics and what creates the environment in which trust enables teams to make good decisions in a crisis.