In this episode of The Talent Development Hot Seat, Andy welcomes guest Jeff Hatchell from American Express. This episode is all about learning and development for sales. Jeff Hatchell is the Vice President of Global Enablement with American Express. His job focuses on providing leadership development to the sales organization globally. He is also an executive coach, inspirational speaker and facilitator, and the author of The Inspired Career: Breathe New Life Into Your Job and Get Equipped, Empowered and Engaged! 

In this episode, you’ll hear:

1. How Jeff Hatchell discovered his love of sales and eventually landed in sales enablement.
2. What sales enablement is, why a company would want to invest in its sales organization, and the unique challenges surrounding creating and executing learning and development programs for sales.
3. What you can do to shift the sales mindset into a growth mindset to continue to be successful.
4. Jeff Hatchell’s advice for speaking to salespeople when the speaker doesn’t have personal experience with sales.
5. What’s effective right now for teaching new skills or reinforcing skills in sales.

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