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How to Optimize the Experience for Internal & External Customers in 2022
Episode 7802nd December 2021 • Supply Chain Now • Supply Chain Now
00:00:00 01:00:20

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Between unpredictable disruptions, a lack of visibility and a whole slew of shortages, it can be pretty tough to deliver a positive customer experience these days. But don't be discouraged: Dan Reeve, Director of Sales at Esker, and Chad Molen, Service Delivery Manager at NIMBL, have joined co-hosts Scott and Allison to break down what companies need to be thinking about, improving and protecting to up their CX game. Join them for a thoughtful discussion on the importance of prepping your people for new technologies, dialing into the right analytics, adopting more flexible processes and more.

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