If you want to measure the impact of your learning programs, start with reaction surveys.
They're the most valuable learning metric you can collect for any course — no matter the subject, length, or audience. Best of all, they’re quick and easy to gather.
We talk about:
- Why reaction surveys are critical for learning evaluation
- How they fit into measuring training impact
- Tips to start collecting them today
Whether you’re in L&D, eLearning, instructional design, or training management, this is the simplest and most effective way to begin tracking your learning outcomes.
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About the Hosts and Guests
Andrew Bloye is the Managing Director of ClearXP
David N. Johnson is the Chief Technology Officer of ClearXP
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Brought to you by
ClearXP: Measure learning impact
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Topics
(00:00) Introduction to reaction surveys and why they're so important
(01:04) When should you capture reaction surveys
(03:15) Different ways to collect learner feedback
(05:07) What are the right questions to ask?
(06:59) Should rating scales include a neutral option?
(09:13) The best timing for collecting feedback
(10:34) How to analyse feedback results and why averages can be misleading
(14:08) Tying survey results back to business impact
(16:00) Summary and outro
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References
The easiest and most effective way to start measuring learning impact
