In this episode, Amy officially introduces the fifth annual "Love my Museum Summer Series." She shares the origin story of the series and explains what's in store for each week in July and August. If this summer has you feeling like there's no way you can step away, the Summer Survival Guide is here to help!
Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century, and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.
It's that time of year again.
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:The fifth annual Love My Museum summer
series is about to launch, and today
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:I'm telling you everything about it.
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:This year it's called The Museum
Professional's Summer Survival Guide,
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:and if you work in a museum, I think
you're going to wanna be a part of it.
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:Let's get started.
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:Hello, and welcome to the
Love My Museum podcast.
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:I'm your host, Amy Kehs,
and I love museums.
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:If you work in a museum and you wanna
get more visitors through your doors
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:and have them come back and bring a
friend, you are in the right place.
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:I'm a brand strategist and communications
expert for museums, and I have
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:spent decades helping museums just
like yours become places their
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:communities can't stop talking about.
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:Today on the podcast, I am so excited
to officially introduce The Museum
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:Professional's Summer Survival Guide, the
fifth annual Love My Museum summer series.
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:So let's just say it out loud.
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:Summer is supposed to be fun, and
if you work in a museum, summer
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:is also your busiest season.
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:There's extra programming and events.
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:There are tourists that are arriving
in your town and may be visiting
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:your museum for the first time.
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:And if you're in the United States,
America 250th celebrations are
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:also on your plate this summer.
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:It is full on.
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:And somewhere in the middle of all
that, you wanna take a vacation, but
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:here's what I hear from a lot of museum
professionals They end up skipping
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:the vacation altogether because the
thought of coming back to a mountain of
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:backed up work, unanswered emails, and
everything that piled up while they were
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:gone, it just doesn't feel worth it.
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:The vacation starts to feel more
like it's more trouble than it's
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:worth, and so they just don't go.
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:I talked about this two weeks ago in the
last episode, the AAM data showing that
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:only 4% of museums are working smarter
and using systems to support their teams
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:instead of just adding to their plates.
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:That's a big part of why stepping
away feels so impossible.
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:It's not that you're bad at taking
vacations, it's that nothing is set up
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:to run without you, and that is what the
Museum Professional's Summer Survival
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:Guide is going to help you change.
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:So for those of you who are new to
my community, every summer for the
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:past four years, I've put together
a series for museum professionals.
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:It started as a weekly email series, and
then two years ago when I launched this
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:podcast, I added episodes to it as well.
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:The first year I did this was 2022, and
honestly, it started because I had COVID.
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:I tested positive right before a
once-in-a-lifetime family vacation.
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:My daughter was studying abroad in France,
and we were going to visit her, and then
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:we were all going on a river cruise.
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:Once-in-a-lifetime
vacation, and I had COVID.
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:I was so worried about getting everyone
sick that I quarantined myself in
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:our guest room and I had a lot of
time while I waited to get better.
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:It also meant that I was about to
take a significant chunk of time off,
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:something I honestly hadn't done in
a while, and I started thinking about
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:my community that I was building.
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:I didn't wanna just go quiet for weeks,
And so I put together an email series.
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:I scheduled it all out in advance,
and I went on vacation knowing my
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:community was still being taken care of.
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:And I worked on that series
while I was in quarantine.
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:The first series had a summer
camp theme all around authentic
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:messaging, getting clear on who
you are and what you want to say.
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:And that experience of building it,
of creating something useful that
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:could run while I stepped away kind
of planted the seed for everything
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:that I'm teaching this summer.
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:Year two was the Summer Vibe series,
and that was inspired by my first summer
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:after college working in the city and
what my office mates taught me about
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:slowing down and going easy on yourself
and still getting the work done.
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:And then year three was Brand Camp, one
of my favorites, all about the power of
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:brand messaging and why a brand kit is one
of the most underrated tools a museum has.
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:And last year, we did a summer book
club series around my e-book, Getting
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:Visitors Through Your Museum Stores.
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:Every year, I try to make it more useful
than the last, and this year, year five,
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:feels like the most necessary one yet.
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:So here is what the Museum Professional's
Summer Survival Guide is all about.
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:It really is permission to log off
even during your busiest season.
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:We kick off at the beginning of July,
July 7th, and every week in July and
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:August, you'll get a Tuesday email.
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:And then every other week, you'll also
get a podcast episode to go along with it.
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:The emails and the episodes
are designed to work together.
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:You really want both.
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:Here's what we're covering.
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:So in July, we start with the most
immediate useful stuff, what to
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:put in place before your vacation
so you can actually enjoy it, and
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:the, especially the communication
tasks you honestly should never be
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:doing yourself, practical, specific
things that you can use right away.
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:In August, we're gonna go a little deeper.
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:We talk about what it looks like when a
museum's communications operations are
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:really running smoothly, when everything
works and nothing falls apart just because
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:one person has to take a step back.
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:And that can be a summer vacation.
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:It could also be an illness.
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:It could be, family leave.
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:And then we will close out the summer
with something that I think is going to
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:be a light bulb moment for a lot of you.
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:I'm not going to give that away today,
but by the end of August, I think
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:you're going to see your museum a
little differently in a really good way.
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:One more thing that I'm weaving
through the email series this summer
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:is an AI tip for each topic, a real
prompt that you can copy and paste
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:into Claude or Microsoft Copilot.
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:Now, I know a lot of museums are
nervous about AI, whether it's
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:appropriate, whether it's safe, what
it means for the environment, what it
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:means for jobs, what it means for the
integrity of your communications, and
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:these are all legitimate concerns.
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:I want to acknowledge them
because I have them too.
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:But here's where I'm coming from.
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:I was a 20-something in the 1990s when
the internet was new, and there were
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:a lot of people who were hesitant, who
didn't want to use it, who thought it was
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:a fad or a threat or just not for them.
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:But my generation knew it wasn't going
away, and we knew it was important
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:that our voices were a part of it,
that we showed up and shaped how it
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:was used rather than stepping back
and letting everyone else decide.
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:And I feel the same way about AI.
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:I have all of the same concerns.
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:I am actively looking for the safest
and most appropriate ways to use it.
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:But I also know that it matters who is
in the room as AI is coming to life.
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:It matters that women are in that
conversation, that minority voices are in
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:that conversation, that people who care
about mission-driven work and community
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:and culture are in that conversation.
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:Because if we step back, we're
gonna lose our seat at the table.
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:So I am not here to tell you
that AI is perfect or that
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:your concerns aren't valid.
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:I'm here to help you find a way in
that feels right for your institution.
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:Just one small thing each week,
something practical and low stakes
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:that you can actually try out.
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:These AI tips will only be in the
emails, not in the podcast episodes.
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:So if you want those, you'll want to
make sure you're in my email community.
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:I'll tell you more about why I recommend
Claude and Copilot specifically
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:in the first email of the series.
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:Okay, so how to get the
most out of this series.
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:The Museum Professional Summer
Survival Guide lives in two places,
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:as we've already talked about, right
here on the podcast every other
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:week and in my weekly Tuesday email.
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:The podcast episodes this
summer will be shorter.
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:I want them to be short and
something that you can listen
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:to quickly and then take action.
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:In the weekly emails, you'll
find the links to the podcast
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:episodes, some additional stories,
tips, including those AI tips
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:The link to join the email
community is in the show notes.
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:You can also find it on my website.
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:You can find it on social media.
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:I'm on LinkedIn, Facebook,
and Instagram @lovemymuseum.
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:It just takes a few
seconds, and then you're in.
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:I would love to have you there.
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:the series starts July 7th, and I'll see
you then thank you so much for being here.
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:Keep loving your museum,
and I'll see you next time.