In this episode, we put together a strong panel with industry experts Peter Backman and Mark McGlinn to discuss the impact of the pandemic on the industry, what operators are doing to survive and thrive now and in the future, the fast evolution of delivery and digitalisation as well as some great advice for operators on how to bounce back.
Key takeaways from this episode are:
The current impact on the restaurant industry
Delivery is changing and third party delivery platforms are losing momentum
Remember we are a service business - not just-food
