Thank You To Our Partners AutoFlow, Shop Dog Marketing, InBound, Service Advisor Training, and Advanced Shop Leadership
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In our episode today:
I sit down with my friend and fellow Toastmaster Dylan Jayce to talk through his journey learning to endurance-swim to recently completing an 8.2 mile solo swim around Mackinac Island.
The conversation we have here originally took place while we were on a ruck around Reeds Lake in East Grand Rapids, where Dylan is set to compete in a triathlon!
While we were on that ruck, I kept thinking, "Man, this would make a great conversation on the Podcast!"
Our listeners may remember Dylan way back in episode 33 when we talked about a speech competition!
The parallels from that episode to this more physical challenge are connected to our topic of communication and leadership - and I think that will be apparent as you listen.
In this episode:
- Dylan's path from zero competitive swim skills to taking on a solo swim around Mackinac Island
- Why equanimity, staying balanced through success, failure, pleasure, and discomfort, can matter more than chasing happiness
- The Misogi mindset, choosing a challenge where success isn't guaranteed
- Preparing for what you can control while accepting you can't anticipate everything
- How repetition and experience build the ability to trust yourself when the unexpected happens
- Why staying present matters both in endurance challenges and in everyday communication
- The connection between active listening and adaptability, and learning to stop planning your response
- Experiencing panic in the water and learning to observe the body's reaction before acting on it
- How anger, anxiety, defensiveness, and fear can trigger similar physiological reactions in difficult conversations
- The power of pausing, breathing, assessing, and then responding instead of reacting
The Word of The Day: Equanimity
noun.
Mental calmness, composure, and evenness of temper, especially in difficult or stressful situations
I hope you enjoy this story as much as I have, Dylan tells it well!
I also hope that this encourages you to find friends near you who consistently inspire you to take on new challenges!
Sincerely,
Craig O’Neill
Your partner in technology, Autoflow consolidates your client interactions - before, during, and after the visit into a single thread. An end-to-end CRM for auto repair shops. https://autoflow.com/
Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. https://shopdogmarketing.com/
Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. https://callinbound.com/
Want a more profitable shop? Start with your service advisor. They are the face of your business, the voice on the phone, and the key to every approved repair. Download 'Words That Work - The Service Advisor's Complete Phone Scripts Playbook at https://serviceadvisortraining.com/
Advanced Shop Leadership's 20 groups are built for motivated shop owners who want more balance, more fulfillment, and the right peers to grow with. ASL is selective. Find out if you qualify at ASL.COACH: https://www.advancedshopleadership.com/
Contact Information
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/
Remarkable Results Radio Podcast with Carm Capriotto: https://remarkableresults.biz/
Automotive Field Theory with Matt Fanslow: https://mattfanslow.captivate.fm/
Business by the Numbers with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Brian and Kim Walker: https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Coach Chris Cotton: https://chriscotton.captivate.fm/
