Acquiring and retaining the right talent is the most important key to growth for any agency. Unfortunately, while this has proven true, agencies continue to use outdated processes that are no longer the best practice. But how do you know what the best approach is for your agency?  

In this episode of The Agency Blueprint, we have Megan, founder, and CEO of a recruiting and hiring agency, Queen of Ops. We’ll get right into methods to ensure that your agency hires the right person at the right time and with the right strategies to retain and continue growing as an agency.  

If you want to learn more about best practices for recruiting & retaining talent, join us in the podcast for expert advice.  

 Key Questions: 

Why recruiting and hiring talent is harder to find? (1:38) 

How can you project stability to a potential recruit? (2:40) 

What is the number one mistake agencies make when they make a new key hire and why? (5:30) 

Do personality tests really help determine the best new hire? (8:15) 

What are the top 3 practices an agency should use to get the best hires? (11:39) 

What can agency owners change to retain employees better? (16:30) 

Why do employees really quit (the top 2 are not money)? (21:18) 

What You'll Discover: 

Importance of having a hiring plan in place 

Why you should create an avatar of ideal candidate 

Process of defining an open position before hiring 

Advantages vs. disadvantages to using personality evaluations during the hiring process  

Deep & multiple dimensions – Technical, Cultural fit, Behavioral and Personality. (11:40) 

The mistake agencies when hiring that they also make about with prospecting? (15:25) 

The concept of “partnering with employees” to increase job satisfaction. (19:15)