Artwork for podcast Retail Transformation Show with Oliver Banks
094: Find And Fix Customer Frustration
Episode 94 • 10th August 2020 • Retail Transformation Show with Oliver Banks • Oliver Banks
00:00:00 00:24:29

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Customer experience (CX) is an ongoing hot topic but we neglect and ignore the frustrations that irritate customers and turn them into detractors and into the hands of competitors. Listen to this podcast episode with Oliver Banks to discover the root causes of customer frustration and how to find and fix the frustrations that your customers face.

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