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Building a Business Where People Actually Want to Work - Ep 21 Matt Turner, Founder Clownfish Events
26th May 2026 • The Business Takeaway Podcast, Leadership & Business Advice • Ben Payne | Leadership Skills & Business Mentor
00:00:00 01:01:18

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In this episode, Matt Turner shares his candid journey from founding Clownfish Events to discovering new ways to lead and develop organisational culture. His insights highlight the importance of authentic leadership, self-awareness, and creating workplaces that foster joy, growth, and purpose. Whether you're scaling a team or contemplating your next move, Matt’s lessons underscore the power of intentional culture in business success. These are the leadership skills and business advice for anyone.

Main Topics:
  • The evolution of company culture from founder to growth phase
  • How self-awareness influences leadership and decision-making
  • Practical approaches for cultivating joy and engagement in teams
  • The challenge of maintaining culture during rapid expansion
  • Lessons learned about sharing the journey and seeking external help
Key Insights:
  • Culture is a reflection of leadership; intentionality shapes the environment.
  • Self-awareness is a core leadership skill and catalyst for personal growth.
  • Building culture involves fun, recognizing achievements, and fostering a sense of purpose.
  • Scaling requires adapting culture practices to larger, more diverse teams.
  • Transparency and vulnerability can motivate teams and foster trust.
  • External mentorship and consultancy were transformative for Matt’s growth.
  • Balance between ambition and well-being is crucial for sustainable leadership.
  • Leadership challenge isn’t just about business metrics but standing firm during adversity.
Timestamps:

00:00 - Introduction and episode overview

00:29 - Importance of subscriptions and reviews for growth

00:53 - Matt’s initial insights on leadership and culture

01:05 - Reflecting on Matt’s background and journey from DJ to entrepreneur

01:48 - Milestones of Clownfish Events’ growth and accolades

02:14 - The decision to leave and reassess life post-business

03:22 - The role of self-awareness and therapy in Matt’s transition

04:00 - Managing culture while scaling from 27 to 50+ staff

05:50 - Recognizing personal limits and evolving leadership style

06:46 - Building a company culture rooted in fun, purpose, and joy

07:35 - The importance of authenticity versus planned culture initiatives

08:54 - Journaling and self-reflection as tools for leadership clarity

09:53 - The pressure of scaling and radiation of founder’s identity

11:16 - Robbie Williams' "Better Man" philosophy and frozen leadership at 18

12:37 - Maturing as a leader and adjusting organizational expectations

14:47 - Defining Matt’s culture and how it influences Clownfish

15:41 - Culture measured by behavior when leaders are absent

16:08 - Balancing profit with a positive workplace environment

17:07 - The industry's demanding nature and the need for joy in work

18:33 - Creating memories and meaningful experiences through events

19:43 - The importance of fun as a core cultural pillar

20:07 - Authenticity from early days shaping a positive culture

21:27 - How external companies, like Octopus Energy, exemplify strong cultures

22:22 - Hiring, molds, and the natural development of a positive team environment

23:43 - Recognizing when culture isn’t working and adjusting dynamically

25:57 - Achieving industry recognition for innovation and culture

27:10 - Scaling culture in larger organizations – challenges and opportunities

30:02 - The critical role of leadership alignment in large companies

31:30 - Strategies for fostering connectedness in big organizations

33:52 - Humans’ tribal nature and the importance of shared purpose

36:44 - Success stories of companies that prioritize culture intentionally

37:34 - Building culture through thoughtful hiring and engagement practices

41:39 - The ongoing evolution of organizational culture, especially post-pandemic

43:16 - Lessons from life’s hardships and maintaining authenticity

46:15 - Growing a business into maturity and adapting to life stages

48:18 - How team members grow and leave a lasting legacy

50:03 - Reflections on sharing the journey openly and embracing external expertise

54:03 - Core leadership lesson: resilience during challenge and controversy

55:44 - The importance of sticking through tough times for growth

58:44 - The balance of innovation versus continuous improvement

59:35 - Challenging the status quo as a growth imperative

60:08 - Matt’s favorite personal refreshment: Coke Zero with lemon

60:23 - Final thoughts and gratitude

Resources & Links:

Subscribe to Matt's YouTube: youtube.com/@MattClownfish?sub_confirmation=1

Follow Matt on LinkedIn here: linkedin.com/in/matt-turner-b5754330

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