Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.
Angela asks:
How should I price parent-child listings? I have three specific questions: 1. Do I price the parent listing at the same price as the two child listings combined, or should I increase the price of the parent listings since it sleeps more? 2. Should I overprice the two child listings further out to encourage people to book the parent listings first? 3. Is there ever a good reason to do mostly flat pricing versus dynamic pricing?
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Hello.
Sarah:Welcome back for another great episode.
Sarah:My name is Sarah Karakaian.
Annette:I'm Annette Grant, and together we are--
Both Annette & Sarah:Thanks for Visiting.
Sarah:And this is the--
Both Annette & Sarah:Hosting Hotline.
Sarah:Never gets old.
Sarah:All right, we have a question today about parent-child listings.
Questions:Hi, my name is Angela, and I've listened to all of your podcasts and
Questions:YouTube episodes on parent listings, and I would love if you could dig deeper into
Questions:the pricing strategy piece specifically.
Questions:I'm about to close on a property that has two cabins, a three-bedroom and
Questions:a one-bedroom cabin, and I plan to set them up as parent-child listings.
Questions:And here are my three specific questions.
Questions:One, do I price the parent listing at the same price as the two child
Questions:listings combined, or should I increase the price of the parent
Questions:listings since it sleeps more?
Questions:Second question, should I overprice the two child listings further
Questions:out to encourage people to book the parent listings first?
Questions:Third question, is there ever a good reason to do mostly flat pricing versus
Questions:dynamic pricing and just adjust for weekends, weekdays, and holidays?
Questions:One reason I'm considering this is my direct competitor that has
Questions:a very similar property, does one set price for everything.
Questions:And with my three listings, it seems like it could get a little bit complicated to
Questions:have them all set up on dynamic pricing.
Questions:Thank you for your time, and, uh, my email address is info@lazypinesnm.com, and
Questions:my Instagram handle is @lazy_pines_ nm.
Sarah:Such a good question, uh, questions.
Annette:No, but like how she was like three specific questions.
Annette:Bring it.
Sarah:These are good.
Sarah:Okay so--
Annette:Let's do it.
Sarah:First of all, for anyone who doesn't know what a parent-child
Sarah:listing is-- do you want to update everybody just in case?
Annette:Yeah.
Annette:It's when two houses give birth to a baby, a tiny home.
Annette:Sorry, everyone.
Annette:I got jokes.
Sarah:A parent-child listing is when you have a property, and
Sarah:it doesn't have to necessarily be one property under one roof.
Sarah:We've done it before.
Sarah:We had multiple properties on one parcel.
Sarah:But for us, it started with one house.
Sarah:It was really big.
Sarah:We're a metro market, so it was hard to sell the big house during the week.
Sarah:So we ended up locking off the two third floor bedrooms and
Sarah:selling the house as two products.
Sarah:If you think of it as products, it sometimes helps understand it.
Sarah:A four-bedroom product versus a two-bedroom product.
Sarah:And it really helped us fill in our weekdays.
Annette:So bringing it back to that.
Sarah:We also had a property that had a giant Victorian home, had
Sarah:a beautiful basement with 11 foot ceilings, and it had a carriage house.
Sarah:And so you could sell all of those as one, and then you could have the
Sarah:carriage house, the basement, and the main home, all three separate.
Sarah:So there's a lot of fun stuff that you can do.
Sarah:The key here for the guest experience is to be incredibly clear about what
Sarah:they are buying when they buy it on the OTA or direct booking site.
Annette:I'm actually going to go through these questions backwards.
Sarah:Yes.
Annette:The third one first, talking about the competition.
Sarah:Yes.
Annette:Everyone, please be aware of your competition, but you have
Annette:no idea why the competition is pricing, if they have strategy
Annette:behind it, who is in charge of that.
Annette:So I want to warn everyone to, yes, be aware of your competition, but that
Annette:is why we like using dynamic pricing softwares, which will help you clear
Annette:up that and data over drama there.
Annette:So I just want to offer that, just speaking about this is
Annette:what my competition does.
Annette:You need to do what's best for your business.
Annette:And let's dial back from there.
Sarah:I do want to clarify, not clarify, but offer my opinion to the caller of
Sarah:doing what she called a flat rate for all three of her properties, to me
Sarah:would be a lot more work because she was saying weekday, weekend, and holidays.
Sarah:But those are going to fluctuate over time, then you're going to
Sarah:go in there and change them all.
Sarah:With dynamic pricing, you set up a strategy, the software does a lot of the
Sarah:work, and then you go in there and tweak.
Sarah:To me, that's a much heavier lift and I guarantee you, you will make more money.
Sarah:It will be worth your time to do it.
Sarah:It's proven.
Annette:Okay.
Annette:And so the first question, I think, because there were three
Annette:questions, talking about if she should price them underprice.
Sarah:Yeah.
Sarah:The question was like, in relation from the child to the
Sarah:parent, how should she price?
Sarah:And it has nothing to do with the relation of the property.
Sarah:Let's just take it for example, the larger offer, the parent listing--
Annette:As one product
Sarah:As one product, and that should be priced according to your market.
Sarah:That should be priced according to what amenities you're offering your guest.
Sarah:That should be priced according to, yeah, what you can get in the
Sarah:marketplace, not-- and the caller didn't ask this question, but it's
Sarah:happening a lot in our membership.
Sarah:We're having a lot of pricing questions around, well, my mortgage
Sarah:is this, so I need to get this.
Sarah:And that's where those decisions need to be made when you're buying the home.
Sarah:They always say, you make your money when you buy.
Annette:Mm-hmm.
Sarah:It's incredibly true because to reverse engineer and to make something
Sarah:happen that, in some cases, just can't, and you go upside down, or you
Sarah:set your firm at this price and no one books, then we've got a problem.
Sarah:But I also want for this whole parent-child thing, don't think of it as
Sarah:child versus parent or how they should relate to one another in terms of pricing.
Sarah:They are different products.
Annette:And please keep in mind, your consumer, they might not
Annette:be aware, they most likely are--
Sarah:No, they're not.
Annette:Not going to be aware that you have two separate products.
Annette:Because when they're going into the online travel agent, AKA Airbnb or
Annette:Vrbo, they are putting in what they are looking for, and your listing is going
Annette:to show up in either or whichever number of guests that they're putting in.
Annette:So your potential guest is not going to see that, oh, this parent listing is a
Annette:$1,000 a night and the child is only 250.
Annette:They're not going to see that.
Annette:They're not going to know that.
Annette:So they are going to be looking at your products, your two products
Annette:independently in the marketplace.
Annette:So you need to price both of those according to what the market dictates.
Sarah:Yeah.
Sarah:So I hope that helps to not think of it in relation, but to
Sarah:think about them as different.
Annette:Separate products.
Sarah:Yes.
Annette:Completely separate products.
Annette:Completely separate competition.
Annette:Completely separate pricing, and potentially completely different consumers
Annette:that are booking different stays.
Sarah:But that's what makes it so awesome because it diversifies.
Annette:Yeah.
Annette:Think about what we just said.
Annette:Now you have multiple products on the market and instead of 365 days
Annette:a year, you're getting 365 times 2.
Sarah:Sort of.
Annette:Yeah.
Annette:AD MARKER
Annette:Okay.
Annette:Her last question.
Annette:Yeah.
Sarah:The middle question.
Sarah:Yeah.
Annette:Or her middle, the last one we're going to answer.
Sarah:Yeah.
Sarah:It was strategy on when to open up availability for the parent
Sarah:versus the child listings.
Sarah:Now, this might vary in your market.
Sarah:There might be something that, in my opinion or in my advice of
Sarah:what we do, you might be like, well, here's this other strategy.
Sarah:So just take this with a grain of salt.
Sarah:For our metro market, we take what our booking window is for each product,
Sarah:and then we get strategic because we want the larger product to be booked.
Sarah:We will make more money with that larger home being booked.
Sarah:So we don't even offer the child portion of that product further
Sarah:out outside of our booking window.
Sarah:So it's not even an option.
Sarah:And then we figure out, okay, so for us, the weekdays are
Sarah:hardest to book the larger home.
Sarah:Then we trickle in the two-bedroom option during the week.
Sarah:And only if we get to-- I forget the booking windows we're at
Sarah:now, but I think that maybe 14, 17 days, something like that.
Sarah:If we're still not booked, then it's like, okay, let them
Sarah:all loose, let them all open.
Sarah:Whoever can book it first wins.
Annette:Put all products out there.
Sarah:Put them all out there.
Sarah:Just show them our cards.
Sarah:So you want to think of it like that.
Sarah:You don't have to offer all of your options always.
Sarah:And this is, again, where dynamic pricing will help you because you
Sarah:can set up your larger property to be available to book, whatever it is
Sarah:for your market, 3, 6, 9 months out.
Sarah:But your smaller product maybe isn't available until three months out, and only
Sarah:on Monday through Thursday nights until a certain time, then you can open it up.
Sarah:It gets fun.
Annette:That's, I think, our last thing that we want to offer is you're not
Annette:going to crush it right out of the gate.
Annette:There's going to be some learning to it, but make it fun.
Annette:Make it a game.
Annette:Make revenue management a game.
Annette:Make it fun.
Annette:Look at what you did last year or last month, this month.
Annette:Just be you and always be testing.
Annette:Always be testing things.
Annette:And if you've got people booking, especially the whole property, if
Annette:that's your goal, make sure that you're collecting information and asking them
Annette:to come back so it gets easier and easier each year, and you have less and
Annette:less open dates when the year starts.
Sarah:We'll also help you all out and drop our two options for
Sarah:dynamic pricing in our show notes.
Sarah:They're both Pricelabs and Wheelhouse.
Annette:And there's both introductory offers there.
Sarah:Yeah.
Sarah:I forget who said it.
Sarah:Was it Andrew on our interview with him a few weeks ago?
Sarah:Andrew Kitchell's the CEO of Wheelhouse.
Sarah:I don't know if it was our revenue manager, Colleen.
Sarah:Someone said that someone said this, that there's revenue management
Sarah:and there's also revenue strategy, and they're two different things.
Sarah:So you have to put on two different hats when you're looking at managing of your
Sarah:revenue, and then also the strategy.
Sarah:So forecasting, going back to your historicals, and getting that
Sarah:strategy together for yourself.
Sarah:So definitely taking notes, keeping track, knowing your year-over-year
Sarah:for all the products, and when you opened up these doors, how much
Sarah:money was on your books this time last year for the next three months.
Sarah:And see when you can beat your goals and all that fun stuff.
Sarah:The more you just take copious notes and think of both strategy
Sarah:and management as two different jobs, you'll have a lot of success.
Sarah:All right.
Sarah:If you want your question answered here on our Hosting Hotline on
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Sarah:TFV," and you can record your voice.
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Sarah:can help so many other hosts get answers to their questions as well.
Sarah:With that, I'm Sarah Karakaian.
Annette:I'm Annette Grant, and together we are--
Both Annette & Sarah:Thanks for Visiting.