Landing the job is one thing. Proving they made the right decision hiring you is another.

In this episode, I’m breaking down five things every CSM should do in their first 90 days to make a really good impression and set themselves up for success in the long run. I’m sharing how to figure out what you’re actually measured on, get up to speed faster, build relationships before you need them, use being new to your advantage, and start tracking the work that could help you land future promotions and raises.

If you want to crush your first 90 days without constantly wondering whether you’re doing enough, hit play and get these five things done.

0:44 – Why Landing the Job Is Only the Beginning

2:04 – How to Know What You’re Actually Measured On

3:04 – The One Question to Ask in Your First Week

5:02 – How to Learn the Product Faster Than Anyone Else

12:36 – How to Use Being New to Your Advantage

14:43 – Why Asking Questions Actually Builds Customer Trust

17:43 – The Career Habit You Should Start on Day One

19:10 – How Tracking Your Wins Can Help You Get Promoted

FREEBIES & RESOURCES:

🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE

🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume

🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with my FREE Training: https://customer-success-career.captivate.fm/sellyourself

🛎️ Learn how to Master Behavioral Interviews with my FREE Training: https://customer-success-career.captivate.fm/behavioral

CONNECT WITH ME:

❤️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/

💭 Got any questions? Send me an email at [email protected]

HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode140

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Thanks for tuning in to the Customer Success Career Coach podcast! I'll catch you next week.

New episodes drop every Wednesday!