On this episode of The Queen of Automation, I sat down with Mark Bentcover, Agile strategist, Lean systems expert, and the brain behind Creative Kraken. We had the kind of conversation that cuts through the noise and gets to the real stuff: how to actually make tech and systems work for you, not the other way around.

Mark’s background is deep, IBM, Boeing, decades of program management, but what makes him brilliant is how he brings creative energy into operations. 

We talked about the myth of work-life balance, why most people are using tech backwards, and how to align your business around a purpose that actually matters.

We also went deep on agile thinking (for life and business), the obsession with automation for automation’s sake, and how to stop wasting time on tools that don’t move the needle. If you’re building, scaling, or just trying to make your systems feel less chaotic, this one’s going to hit.

Connect with Mark on LinkedIn if you’re ready to think differently about operations, creativity, and how to run your business like it was built on purpose.