Jersey may sit just a short flight from Britain, but this tiny Channel Island has its own government, its own traditions and a character shaped by Norman history, wartime occupation and some of the largest tides in the world.
Daniel is joined by Malcolm Lewis, owner of Longueville Manor, to unlock an island of medieval castles, sweeping beaches, exceptional seafood and wonderfully unexpected local customs.
Malcolm explains why Jersey is a Crown Dependency rather than part of the United Kingdom, how its twelve parishes help govern island life, and why the monarch is still affectionately toasted as the Duke of Normandy.
They explore the castles and fortifications scattered across Jersey, from Mont Orgueil and Elizabeth Castle to the bunkers left by the German Occupation. Malcolm reflects on the hardship islanders endured between 1940 and 1945, and why Liberation Day on 9 May remains Jersey’s most important annual celebration.
The conversation also turns to Longueville Manor, the historic country house hotel Malcolm’s grandparents rescued from disrepair and opened in 1949. He shares the remarkable story of how a family dream became one of Jersey’s best-known hotels, complete with woodland walks, a Victorian kitchen garden, local wildlife and honey produced on the estate.
Food is never far away. Discover why Jersey’s enormous tidal range produces outstanding lobster, crab, oysters and hand-dived scallops, what makes Jersey milk so famously rich, and why early May is the perfect time to enjoy Jersey Royals.
Malcolm also reveals:
From Gerald Durrell’s pioneering conservation work at Jersey Zoo to afternoon tea with homemade jam and Jersey cream, this is your expert introduction to an island that feels reassuringly familiar while remaining entirely itself.
About Malcolm Lewis
Malcolm Lewis is the owner of Longueville Manor in St Saviour, Jersey. The hotel has been owned and managed by the Lewis family since 1949 and is known for its personal hospitality, historic setting, gardens and close relationship with Jersey’s local producers.
Useful links
Longueville Manor: https://www.longuevillemanor.com/
Visit Jersey: https://www.jersey.com/
Jersey Zoo and Durrell Wildlife Conservation Trust: https://www.durrell.org/
Destination Unlocked: https://destinationunlocked.com/
This is destination unlocked with me, Daniel Edward.
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:Hi, welcome back to Destination Unlocked,
the Conversational Travel podcast where
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:each week I'm joined by a different
local or expert traveller to unlock a
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:part of the world that they know best.
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:And this week we're going to a little
island in between France and the uk.
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:It's one of the Channel
Islands and it's jersey.
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:And we are going to be guided around
by the owner of the most gorgeous Manor
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:house Hotel called Longville Manor.
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:We're joined today by Malcolm Lewis.
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:Enjoy.
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:Malcolm, where are you
unlocking for us today?
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:Malcolm Lewis: we're unlocking
the island of Jersey.
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:the largest of the Channel Islands,
a group of islands only 12 miles
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:off the coast of, Normandy, a
hundred miles south of Britain.
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:very close to get to, very
much English speaking.
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:and, it's a destination
which is quite unique.
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:Daniel Edward: It is and it's
got a fascinating history.
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:Malcolm Lewis: It's history is amazing.
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:the island, all the channel islands
are technically the last remaining
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:remnants of the old Dutchy of Normandy.
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:And when we toast, at the end of a meal,
we would normally toast the monarch.
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:king Charles, king Charles
effectively, our Duke of Normandy.
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:So at the end of a meal, we'll raise
our glasses to the Duke, which is
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:really extraordinary quirk of history.
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:And it goes back to 10 66 and so on.
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:And, how, the Normans, battled
with, with England and, are the,
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:sort of, the remnants of all that.
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:so quite a quirk in history, which
is fascinating and we love it.
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:Daniel Edward: I think that's something
which touches on the confusion that a lot
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:of people have with Jersey and Guernsey
and, the Channel Islands as a group, is
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:that they're not the uk They are British
Isles, but they're not part of, but
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:then people who are there have British
passports, but the Westminster government
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:doesn't have any control what's going on.
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:Malcolm Lewis: it is very bizarre.
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:and it actually goes back to that
history, all those centuries ago.
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:we are effectively a principality.
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:We are part of Britain, but we're
not part of the United Kingdom.
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:we were granted, autonomy in terms of
our political will, by King Charles, if I
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:remember rightly, king Charles the first.
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:and, since then, we've governed
ourselves and we've considered the
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:monarch to be, as I say, arm monarch,
but effectively the Duke Normandy.
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:And so we've had this peculiar
relationship with the uk and to this
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:very day, we still have our autonomy.
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:We have our own government, and we
self govern, to the extent that,
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:we look after ourselves in every
respect except for our currency.
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:we're, obviously linked to the
pound sterling, and to defence.
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:we're inextricably linked to anything
to do with defence, of Britain.
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:so it's quite a quirk.
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:And, it's quite extraordinary because
we are a very small line, and we're a
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:population of only 110, And we, have
a, very active political system here.
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:it's a very parochial system.
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:We have 12 parishes.
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:Uh, the chief of each
parish is called a constable.
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:And the 12 constables of the 12 parishes,
each sit in our state's chamber.
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:So they're one of our 48 politicians.
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:and then we have, another
subsection of politicians, who are
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:the deputies, and they represent
the parishes in other respects.
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:And then we have senators we have
14 senators, that, have an island
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:wine mandate, uh, and are elected
by the island, in its entirety.
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:So we, we have a quite a
peculiar, political system.
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:It works very well.
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:And, because it's such a small island
and because everybody sort of knows each
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:other, we can be very reactive governments
tend to be very much like a slow train.
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:Very difficult to start or stop.
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:but here in Jersey we're small and
we all know each other and we can
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:be very effective in terms of, one
minute management and directing the
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:island in a way that is meaningful
and helpful for the population.
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:Daniel Edward: So what's
life like on the island?
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:Malcolm Lewis: Well, as I said,
we're a small island with 45
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:square miles, 110,000 population.
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:It's a very parochial system we have here.
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:Everybody knows everybody else.
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:We're almost too close at times.
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:And I always say, if you're not
able to get off the island, , that
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:can be quite problematic because
you've become so inward looking.
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:And that could be quite difficult.
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:I'm very fortunate I get
off the island quite a lot.
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:So I do get to see the big wide world
and come back refreshed and then
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:back to enjoy this parochial life.
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:We have a saying here in Jersey, which
is, I've gotta be careful what I say
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:because I don't wanna put my foot in it,
but we say that we don't have to lock our
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:houses, 'cause we have so little crime.
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:But in a way, that is a reflection
of what the island is like.
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:We have very little crime.
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:Everybody knows each other.
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:Everybody's looking over each other's
shoulder and looking out for each other.
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:And we will feel safe.
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:And I think in terms of us being a
tourist destination, I think this
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:is one of our great USPS is that we
are a very, very safe destination.
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:And our tourists who come and
visit us, they actually feel that.
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:They get a sense of this safety , and
this and the sense of wellbeing.
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:Daniel Edward: Yeah, I visited
when I was a teenager, actually.
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:That was my, first experience in Jersey.
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:And you're absolutely right.
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:It, it was a great place to go
as a family because it was safe.
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:Malcolm Lewis: Yeah.
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:and we are very much still
a family destination.
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:Of course during summer holidays
in particular, the island is just
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:full of families, young people,
and it is very much this whole
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:sense of, the feeling of safety.
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:and it's also accessibility.
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:We're only a short hop, you know, three
quarters of an hour, from a London
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:airport or half an hour from Southampton.
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:there's no change of currency.
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:and so far you need ID for the
airline, but you don't need passports.
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:it's a very easy option and a safe option.
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:And when you get onto the island, for
the families, there is so much to do.
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:we have these wonderful beaches for
a start, which I, I consider to be
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:some of the best beaches in the world.
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:They're underrated because, everyone
talks about the most amazing
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:beaches in the Caribbean and these
far-flung places, but close to home.
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:on our island of Jersey, we
have the most stunning beaches.
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:, We have the cleanest water as
well, because we have some of
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:the highest tides in the world.
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:We have 40 foot tides that come in and
out twice a day, washes our beaches.
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:And we therefore have the, probably
the cleanest beaches in the world.
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:Daniel Edward: my enduring memory of when
we went as a family was learning how to
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:bodyboard and attempt to learn to surf.
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:And it is, it's perfect for that.
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:From memory, our holiday started in St.
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:Hellier.
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:Is that where everybody's holiday starts?
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:Malcolm Lewis: Yeah, well, St Hellier
is the capital of the island, and we do
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:have some fantastic hotels in St Hellier.
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:And some of 'em are very much
family orientated, but there are
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:other hotels, outside of the town.
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:As I say, it is a 45 square mile
island, so you haven't got to go far
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:to find a hotel that's out of town.
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:But in a way, yeah, everything sort of
starts from St Hellier and moves out . You
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:mentioned surfing, and we've got this
fantastic beach on the west coast of our
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:island course at Ws Bay, which is renowned
internationally for its amazing surf,
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:it's looked after by the RNLI lifeguards.
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:So it's a very safe area for families.
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:It's a very safe area for surfers,
in spite of the fact that it has on
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:occasions, very, very large waves
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:. And there are, I think we have four
surf schools, on that one beach.
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:So there's no shortage of surf schools
to actually learn from scratch how to
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:surf especially in the summer when we're
having amazing weather, the beach is
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:busy and the surf schools are all packed.
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:It's a family destination without a doubt.
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:Daniel Edward: And being outdoors
is a big part of it, not just
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:on the beaches, but I remember
beautiful walks and amazing castles.
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:Malcolm Lewis: Yeah, we
have amazing castles.
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:On the East Coast, we have Monte Gay
castle, otherwise known as Gory Castle.
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:It's a beautiful old mediaeval
castle that looks over the bay
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:of Grl and has fantastic views
overlooking the French Coast.
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:And then we have Elizabeth
Castle, which is in the Bay of St.
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:Tobin.
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:And again, it has these fantastic views
across the bay and during a high tide,
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:elizabeth Castle becomes an island and
is only accessible by what we call ducks.
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:Amphibious sort of buses that
go on land and then on the sea.
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:And that's fun as well.
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:Great fun to travel on one of those.
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:We also have a lot of smaller relics from
years gone by, from centuries gone by.
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:We have grown a castle,
which is 750 800 years old.
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:It's a ruin, on the northwest coast
of the island and it's a reminder of
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:the fact that this island has for a
thousand years been so important in
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:terms of strategic military issues.
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:So for all those centuries, castles have
been springing up all over the place.
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:And of course, more recently, during
the German occupation, because the
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:island was occupied by the Germans
during the Second World War, the
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:Germans built a considerable number of
fortifications and bunkers and so on.
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:And a lot of those old bunkers
and fortifications have now
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:been turned into museums.
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:And they're a stark reminder of
what was a terrible part , a very
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:dark part , of Jersey's history.
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:But it's also now, so many years on an
opportunity for us to remember that those
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:dark days must never ever happen again.
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:And these relics are fascinating
to see and a sharp reminder of some
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:of the difficult times that this
island has faced over the years.
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:The island is nothing but a
massive fortification actually.
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:It's fascinating.
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:And all these museums that support
these old fortifications , whether
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:it's for children or for adults,
there's something for everybody.
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:Daniel Edward: And it was the only
part of, Britain in its, wider
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:form that was occupied by the,
Germans during the second World War.
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:Malcolm Lewis: That's correct.
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:with The Channel Islands in their
entirety were occupied by the Germans.
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:And the Germans considered the Channel
Islands, from a strategic point of
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:view, extremely important because they
were building this defensive wall, the
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:Atlantic wall all the way from the north
of Norway down to Spain, and the Channel
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:Islands, situated in the Bay of Saint
Marlow, was an opportunity for them to
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:not have to build the wall along that
part of the Normandy coast and that
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:North Britney coast because the Channel
Islands themselves became the defence
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:systems, to protect that part of France.
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:They were a very important
strategic issue for the Germans.
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:And of course it was at
the mouth of the channel.
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:And obviously the Atlantic
traffic, marine traffic , was
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:a massive issue during the war.
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:And, the Channel Island sat there
beautifully for the Germans to help with
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:their objectives in dealing with allied
maritime traffic crossing the Atlantic.
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:The island was actually bombed
prior to the occupation.
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:It wasn't intensively bombed,
but it was bombed all the same.
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:And it was sort of the prelude
to the invasion itself.
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:So in a way, it was an easy
option for the Germans to just
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:simply take over these islands.
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:the population surrendered quite quickly.
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:We didn't have a military
force of any description that
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:could battle against them.
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:So they gave up and the
consequence of that was they
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:suffered five years of occupation.
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:Lots of stories came out of that
occupation, about the difficulties
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:that the population faced.
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:Eventually starvation became
a massive issue because the
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:island simply ran out of food.
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:And it was not only the islanders who
ran out of food, but the German troops
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:themselves were suffering shortages of
food and towards, particular, towards
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:the end of the occupation, 19 44, 19 45.
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:So there were all sorts of
stories about having to improvise
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:from a food point of view.
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:And of course, the seashore was
obviously a big source of food and
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:particular seaweeds , and obviously
fishing as well was a massive thing.
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:And then the Germans needed
a huge amount of timber.
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:And one of the quirky things that
happened during the occupation
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:was that they planted thousands
and thousands of Sycamore trees.
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:And the sycamore tree to this day is
now an indigenous tree of the island.
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:They're fast growing trees and they've
planted thousands of these trees so
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:that in a short few years, they'd
be able to fell the trees and use
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:the timber for building works and
helping build the fortifications.
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:A lot of quirky things happened
but it was a very, very difficult
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:time for the population.
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:If you can imagine to lose your freedom
for five years and stuck in an island,
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:five miles by nine, was very, very hard.
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:But the island survived and
the population survived.
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:And, you know, looking back, those folk
that are still alive today and have those
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:memories, they're fiercely proud of what
happened and how they survived that.
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:They all have amazing stories to tell.
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:And every year we celebrate our
liberation on May the ninth.
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:It is a national holiday for the island,
for the islands actually, 'cause all the
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:islands Guernsey and Jersey, celebrate
May the ninth as our liberation day.
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:We take it as a bank holiday
and we celebrate this wonderful
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:freedom that we enjoy today.
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:Daniel Edward: Is it worth being
in Jersey on the Liberation Day?
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:is that a highlight of the year then?
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:Malcolm Lewis: Absolutely . Yeah.
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:It's a highlight.
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:It turns into a massive party there
are the formalities that happen
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:during the morning where there's
the service of remembrance.
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:And they do a reenactment of when the
union Jack was raised on the Podo Hotel,
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:overlooking what is now Liberation Square,
which is very close to the harbour.
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:So there's a very serious side to it.
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:And, the whole island
comes to a standstill.
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:If they don't go to the event itself,
you know, we're listening on the
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:radio, watching on telly or whatever.
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:And then the rest of the
day is a massive party.
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:It's a bank holiday.
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:There are lots of activities and
sporting activities and all sorts
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:of things going on in the afternoon
and the evenings . It'll be a day
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:of remembrance, I think forever.
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:it's become our national holiday.
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:We'll never forget the
occupation and it's very special.
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:Daniel Edward: What's your family's
story in Jersey because you've
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:been in Jersey for generations.
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:Malcolm Lewis: Longueville Manor
has been a hotel since:
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:So many quirks actually, not only
on this island, but my family.
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:My grandfather was a fanatical
motorcyclist and he would go to
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:the Isle of Man, actually, and
enjoy the antics of motorcycling
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:there and the TT race and so on.
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:And, after the occupation of
Jersey, he was fascinated about
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:the story of this island of Jersey.
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:He and his wife, my grandmother,
were publicans and they had this
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:pub, in she little village, not far
from su coalfield in the Midlands.
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:And my grandmother had this dream of one
day having this sort of hotel somewhere,
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:this inn somewhere, or larger pub.
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:And my grandfather, just
wanted a motorcycle.
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:So him and a couple of chums decided
one day to go and discover this quirky
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:island that had just been liberated.
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:And in 1947, came over on their
motorbikes, came to the island.
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:And, he immediately realised that
this could be the place for his wife,
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:my grandmother, to set up a hotel.
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:Went back to Shenton and had
a chat with my grandmother.
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:And they decided they were going back
to Jersey and try and find a property.
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:So they found eventually Longville Manor,
which was a derelict old manor house.
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:It was a private house, but it
was in a very sad state of repair.
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:And they thought, well, this is it.
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:They immediately saw that there was a
potential for magic, this old building.
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:And, they went through the
process of purchasing it and
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:converting it into a small hotel.
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:it had 12 bedrooms and one, bathroom.
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:In those days, everybody
shared bathrooms in hotels.
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:And at that time, my father was about to
start university, studying engineering,
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:and my grandparents asked my father
to put his education on hold and to
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:come to Jersey and help set up this
small hotel and then after a year or
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:so, he go back and do his university.
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:So my father came over, helped
set up the hotel, and on the 30th
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:of July, 1949, Longueville Manor,
opened as a hotel for the first time.
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:And, my father never left.
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:And then eventually he
met my mother and so on.
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:That's another story in itself.
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:The property has been a hotel
in our family since:
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:And then eventually I joined in
:
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:So we're very much a family business
, it's now my wife and myself who run
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:the business, and own the property.
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:And we love it to bits
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:. It's a labour of love and,
we've got kids who might be
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:interested in taking over one day.
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:As it happens, my son from my
first marriage, David, joined
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:the business 15 years ago.
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:He was never interested in hospitality,
but he was very much a horticulturalist.
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:And, he is in charge of our gardens,
our estate, and our woodlands
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:and also certain amount of the
maintenance within the hotel itself.
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:I have a son who's just
finished university.
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:I have a daughter who finished a
hotel business school in Switzerland
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:as it happened just over a year ago.
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:She's working in London,
who knows what might happen.
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:But for the time being Patricia, my
wife and I, we carry on with this legacy
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:and we're loving every minute of it.
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:Daniel Edward: Well, they say the
best place to go for hospitality
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:education is Switzerland, so
she went to the right place.
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:Malcolm Lewis: Yeah, she
had a great time there.
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:If you wanna study hospitality
and businesses or hospitality in
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:particular, then there's only one
place you're gonna do it and that's
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:gotta be one of the best places.
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:That was the deal.
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:Daniel Edward: I think your son, David's
got a good one because, the gardens
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:at Longueville manor are spectacular.
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:And of course you use them in the cooking.
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:Malcolm Lewis: Absolutely.
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:Well, I always say I think David's got
the dream job, and when I come back
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:the next time if I could do what he's
doing, I'd be the happiest person.
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:We've got these beautiful gardens,
which he just tends with loving care.
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:But we also had this amazing old Victorian
kitchen garden, which we renovated in
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:the early 1990s, and brought it back to
life and when David joined us 15 years
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:ago, he really picked up this kitchen
garden and turned it from a fairly
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:productive, sort of loved area into
something that is absolutely amazing now.
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:And it produces huge amounts
of produce for us during the
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:summer season in particular.
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:It's also a wonderful area for our
guests to go and walk and enjoy.
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:I go in there sometimes, just
to clear the head and get a
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:little bit of peace and quiet.
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:It's quite beautiful.
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:And then of course, on top of that, 17
acres of woodland and wonderful valley
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:that extends behind the property.
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:And we encourage our guests to go
on these lovely woodland walks.
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:It's a magical place and, and
we're fiercely in love with it.
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:We have a bit of a sustainability
project, called New Leaf.
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:It's obviously about saving energy
and all the things that we need
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:to do to be more sustainable.
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:Our kitchen garden, for example, we're not
registered organic, but we don't use any
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:chemicals, of any description whatsoever.
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:And our woodland, we've just been
through processes of trying to bring
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:back things like the barn nows, we've
got kestrels back, we've got buzzards,
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:we've got the red squirrel, which was
quite a rare thing on the island a while
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:back, is now thriving on the property.
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:So we've had a lot of sort of
projects in terms of bringing
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:back the wildlife into the estate.
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:That's been a lot of fun as well.
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:Daniel Edward: I think I saw somewhere
that you, you make your own honey.
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:Malcolm Lewis: We do indeed,
we have our own beehives.
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:We've got eight working beehives
and it produces a lot of honey.
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:We are pretty well self-sufficient
in honey, certainly serving
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:honey that we serve you for,
for breakfast and our desserts.
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:And, the bees are a very important part of
our estate and we love having them here.
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:And an old gentleman who's the
nephew of our ex-head gardener
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:looks after our beehives.
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:He is an old boy and he's passionate
about the bees and he is always up there
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:in his bee suit and talking to the bees.
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:It is just great.
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:And our honey is gorgeous.
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:There's a real sort of rustic taste
to the honey, which is quite unique.
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:Daniel Edward: Longueville manor
is the address in Jersey you're
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:looking for that sustainable
luxury, it is the place to be going.
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:An independent hotel with five of the,
AA's red stars, three red rosettes listed
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:in the Michelin guide for your food.
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:it's an amazing achievement.
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:Malcolm Lewis: Yeah.
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:Sometimes sit back and think, how
on earth do we get , these awards?
368
:And, you know, my wife and I,
our objective is to create and to
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:continue creating, a place that, if
we were travelling and we were going
370
:to stay in a hotel, it would be a
place that we would like to stay in.
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:And I think that's been at the
back of our ambitions all the time.
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:Everything we do is led by the heart
rather than by the financials, which
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:sometimes, you know, our accountant
sort of says, or even our bank
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:manager says, what the heck are
you doing, Malcolm and Patricia?
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:But we're led by the heart more than not.
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:And, we have this fantastic relationship
with our guests, and we listen to
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:our guests and we react , to the
changing, demands of our guests.
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:And I think guests are
becoming ever more discerning.
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:They travel the world now, and they come
and stay with us, having had all these
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:amazing experiences, all these hospitality
experiences, and we have to deliver.
381
:It's a challenge to deliver an amazing
service and amazing food, and making sure
382
:that our bedrooms are beautiful , and
that the place is absolutely pristine.
383
:We don't chase the awards, , the
awards actually are not
384
:really the ambition of ours.
385
:The ambition is, to make sure that
we deliver customer satisfaction
386
:and get wonderful customer feedback
387
:we have a very happy team because
they're forever making people happy.
388
:it's a simple formula and here
at Longville, it, it works.
389
:Daniel Edward: Given that listed by
Michelin three rosettes is amazing too.
390
:the kitchen garden that David
is really brought back to life
391
:is clearly coming through on
the plate and in the experience.
392
:What sort of things are you
serving up on the plate?
393
:Malcolm Lewis: The kitchen garden is
hugely important in terms of provenance
394
:of produce, and I think people are
looking for ethically produced dishes.
395
:You know, we shouldn't serve
strawberries from Peru in January.
396
:So we won't surf strawberries
from Peru in January.
397
:We'll serve strawberries in June, July
and August, when they're growing in
398
:our own kitchen garden, or they're
growing next door by our local farmer.
399
:We're an island and in particular,
people are really looking
400
:for sort of seafood and fish.
401
:Andrew are our, executive head chef.
402
:Fish and shellfish, uh,
his big passion in life.
403
:And in his younger days, he was
a very, very keen scallop diver.
404
:And, , he's since then made fantastic
friends, who are dedicated scallop divers
405
:who scallop dive specifically for us.
406
:So our scallops, for
example, are all hand dived.
407
:Which are very special because the
majority of scallops you'll find in, in
408
:any fish manger anywhere, even here in
Jersey, but throughout the uk they will
409
:be dredged and dredged scallops tend to be
quite distressed and can be quite tough.
410
:So ours are very delicately , hand dived.
411
:They're very special.
412
:And also, our shellfish, our
lobsters, our crab, we have dedicated
413
:fishermen who are supplying us with
these wonderful, wonderful produce.
414
:Fish itself.
415
:To be serving a line court, sea
bass, is a very special thing.
416
:And, , sea bass is an indigenous
species, which is quite
417
:prolific around these islands.
418
:, It's the fish , and shellfish that's being
sought after by our guests in particular.
419
:. Daniel Edward: One of the other
things that Jersey always makes me
420
:think of, uh, the Jersey cows because
that is some of the best milk.
421
:Malcolm Lewis: they're beautiful as well.
422
:I think they are the most
pretty cow in the world.
423
:And, uh, of course, Jersey cows
are prolific throughout the world.
424
:They're an amazing species.
425
:And of course they are from,
really, from the island of jersey.
426
:the milk is absolutely sensational.
427
:but it tends to be very
creamy and very rich.
428
:It's to the majority's taste, but some
people find it a little bit too rich.
429
:, I for one, and certainly our, our
guests tend to love it as well.
430
:Of course, we make beautiful
jersey butter as well, , from it.
431
:so yeah, the Jersey cow
is, is very special.
432
:the island produces, all its own milk, and
there's a restriction on imported milk.
433
:in fact, there's a total
ban on any imported milk.
434
:It's all about making sure that we
preserve the species, making sure
435
:that the farmers are not compromised
by competition from off island.
436
:We are fiercely proud of this amazing cow.
437
:When you come to the island and you
either cycle or horse ride or, walk or
438
:whatever through the countryside, you'll
come across these amazing animals.
439
:and they're so friendly as well.
440
:They'll have a chat with you and,
we are very, very lucky to have
441
:this wonderful, wonderful creature.
442
:Daniel Edward: So, do you have
some good cream teas or what
443
:sort of sweet treats are common?
444
:Malcolm Lewis: Absolutely.
445
:, Our afternoon tea is, , infamous.
446
:we serve, oh, , it's almost
a ritual on a daily basis.
447
:, People come from far and away to
have our afternoon tea and it's all
448
:about the wonderful pastries and, the
wonderful scones and of course, the
449
:cream that, you serve with the scones.
450
:people come far away just to
have the, the cream with scones.
451
:we make all our own jam.
452
:so we'll serve a strawberry
jam, and the strawberry jam
453
:will be homemade by ourselves.
454
:We've got an amazing pastry
chef with an amazing team of
455
:assistants to our pastry chef.
456
:And we make fantastic cakes.
457
:It's something that's very special.
458
:We're very well known for it.
459
:Daniel Edward: So if people want to
either book to stay with you or book for
460
:afternoon tea when they're in Jersey,
how can they get in touch with you?
461
:What's the best ways?
462
:Malcolm Lewis: The online booking
system is, becoming ever more popular.
463
:I would say probably 75% of our bookings
come through the booking engine.
464
:The rest were booked directly with
us by phone or by email or whatever.
465
:and that's, And that's really happening
also with our hotel reservations.
466
:We charge some pretty hefty room rates
and a lot of our discerning guests will
467
:want to do the booking themselves or get
their PA or whatever to make the booking
468
:themselves and make sure that they get
a personal service, which makes sure
469
:that they, have everything actually in
place at the right time, at the right
470
:place when they arrive, for their short
break or their holiday or whatever.
471
:Doing it online is very impersonal
and you don't necessarily have
472
:the opportunity of making all the
very special specific requests.
473
:And some of our guests, we get
dozens and dozens of specific
474
:requests, special requests that have
to be in place for their arrival.
475
:On the whole, yeah, I mean, the online
booking system is growing at a huge rate.
476
:but we Have a reservations team,
that work tirelessly, on the phone
477
:discussing itineraries, discussing
room types, and making sure that
478
:the prospective guest gets exactly
what they want when they arrive.
479
:Daniel Edward: How do people
get around the island?
480
:Malcolm Lewis: Believe it or not, for a
45 square mile island, we have 400 miles
481
:of road, which is quite extraordinary.
482
:I mean, most of the roads, , are
only about five foot wide and
483
:very difficult to drive down.
484
:but I would always say that the
best way to actually really discover
485
:the island, is probably by car.
486
:We have a very good high
car delivery system here.
487
:And, So high car is,
probably the best way.
488
:However, bicycles is also a fantastic
way of getting to see the island.
489
:We have a network of roads
within the 400 miles of road.
490
:In particular in the countryside, we have
a network of what we call the green lanes.
491
:And the green lane system is, a maximum
15 miles an hour, it's specifically
492
:restricted to really give preference to,
walkers, to cyclists and to horse riders.
493
:It just gives great cycling
opportunities for the more active . For
494
:those that, are probably not quite
as active, definitely the high car
495
:or bring our own car on the ferry.
496
:We have great ferry service and a
lot of people bring their own car.
497
:People with their pets
their dogs in particular.
498
:, Daniel Edward: And on the roads,
which aren't these skinny single track
499
:roads, are you driving on the left?
500
:Malcolm Lewis: Oh, we're
driving on the left.
501
:Yes, we are.
502
:I say we're driving on the right side
of the road, but on the left hand.
503
:We're part of Britain and we respect
the side of the road to drive on.
504
:So of course, all our steering
wheels are on, the right hand side.
505
:So when we go to France and France
is just an hour and a half on a
506
:ferry, and we Jersey folk go to
France on a regular basis, , we're
507
:always on the wrong side of the road.
508
:maybe we should change that.
509
:Who knows, maybe one day.
510
:Daniel Edward: No hold onto it.
511
:in terms of other typical customs
and etiquette, do people tip,
512
:for example, in restaurants?
513
:Malcolm Lewis: that's a
very interesting question.
514
:It was a sort of a, a default
position you always tipped.
515
:You always tipped because there
was no service charge on a bill.
516
:The service charge is a norm now.
517
:so you'll have your
bill , with a 10% or 12.5%,
518
:whatever, it's percentage
service charge at the end.
519
:So therefore, tipping certainly
in restaurants is almost
520
:becoming a thing of the past.
521
:But if you go to the hairdresser like
anywhere else, tip your hairdresser,
522
:you'll tip your taxi driver.
523
:All our prices here at Longville
are inclusive of service and we
524
:make it absolutely clear to our
guests that, that has happened and,
525
:and what happens at the end of it.
526
:, We'll extract, the respective amount
and distribute it to our staff.
527
:So it's all taken care of.
528
:But over and above that guests will
leave a generous tip, for the overall
529
:service that they've received.
530
:And that happens on a
fairly regular basis.
531
:But generally speaking,
tipping in a restaurant is now
532
:almost a thing of the past.
533
:Daniel Edward: Are there any other
Jersey customs that people coming
534
:from overseas might not expect?
535
:Malcolm Lewis: If you go into
certain parishes, of course, we've
536
:got these 12 parishes on the island.
537
:If you go to some of the north,
parishes on the north coast of the
538
:island or the northwest in particular,
in particular the parish of St.
539
:Juan, which is the northwest of the
island, you will sometimes hear to this
540
:day, the old Patois, the Old Jersey
French, and the Old Jersey French, is the
541
:derivative of the old Norman French, which
harps back to our history the Duke, of
542
:Normandy and the Normans and all that.
543
:And it is still spoken, by some of the
old folk, in some of the farmsteads, in
544
:the more far-flung places on the island.
545
:, And also Jersey French is now
being revived, in our, in our
546
:college of further education.
547
:We're trying to sort of make sure
that it doesn't get lost forever.
548
:It's almost a bit like sort of English
choicer, if you like, mediaeval English.
549
:they actually say that, if a Parisian
was to to listen to a Jersey person
550
:speaking Jersey French, they would
find it difficult to understand.
551
:But if a Welsh person had that
conversation with a Jersey person,
552
:they'd find it easier to understand.
553
:So it's this Celtic, Norman French,
which was the Celtic language.
554
:and it's all interrelated, again, one
of these wonderful quirks of the island.
555
:There are a few pubs actually on the
northwest of the island where on occasion,
556
:some of the old farmers will come in and,
have their pint at the end of the day.
557
:And, you'll hear , this
wonderful language being spoken.
558
:Daniel Edward: What would you say is
your top thing to see or do in Jersey?
559
:Malcolm Lewis: Without a doubt,
you have to go and visit, DURL Zoo,
560
:Gerald Durl, who was this amazing,
zoologist, decided to, create this
561
:zoo on the island of Jersey, back
in the, late fifties, early sixties.
562
:The zoo still exists today.
563
:It's a very important, , seat of learning,
of conservation, , and discovery.
564
:And, , it has, , projects
all over the world.
565
:about, making sure that
endangered species survive.
566
:You won't find elephants in
giraffes , and those sort of animals.
567
:You'll find, , animals that
are very much endangered.
568
:And it's a working zoo in
terms of making sure that these
569
:endangered species survive.
570
:Daniel Edward: What would you say
is a tourist trap or a common first
571
:timers mistake that someone more
experienced would, be able to avoid?
572
:Malcolm Lewis: you know what I think,
we have so many restaurants here.
573
:In fact, I often say, we have too
many restaurants because they seem to
574
:be popping up left, right, and centre.
575
:Most of 'em are absolutely amazing.
576
:And we do have this amazing collection of
restaurants, which is really established
577
:Jersey as as a wonderful, place to
come to for a gastronomic experience.
578
:, But you do need to have inside
information, to just come to the island
579
:and just , go into restaurants, potluck
without any, sort of recommendation
580
:or whatever, can be quite tricky.
581
:Gotta be very careful.
582
:So I would say without a doubt, if
you're going to be eating out in
583
:Jersey, because Jersey is now becoming,
renowned as a destination for eating
584
:out a gastro destination, make
sure you have good recommendations.
585
:Daniel Edward: What would you say is your
favourite time of year to visit Jersey?
586
:Malcolm Lewis: I'd say without doubt,
the spring, I think the months of
587
:April are great, but then you get into
early May and the weather has settled.
588
:It's really warming up.
589
:, The trees are coming out and there's
the, the flowers are, are, are blooming.
590
:, The island's not as busy as
it is in the high summer.
591
:, It's just a beautiful time of the year.
592
:And of course, what is, from a
gastronomic point of view, our jersey
593
:Royal, , which is this fantastic
potato that is unique to this island,
594
:that's the height of it season.
595
:, If you want to enjoy our jersey oil
potato, at, , at its best, then early
596
:May is the best time without a doubt.
597
:Daniel Edward: Would you say is
a book or a film recommendation
598
:for somebody who wants to get
in the mood for a Jersey trip?
599
:Malcolm Lewis: Well, of course, , we've
got our friend Jim Bergerac, which I would
600
:say probably most people have heard of,
, if they haven't already watched, whether
601
:it's the old series of Bergerac that
was hugely popular during the eighties.
602
:Jim Bergerac, of course, was
played by John Nettles, and that
603
:put Jersey on the map in a very
big way as a tourist destination.
604
:I think there are eight
series, of the old Bergerac.
605
:and then that's still being
shown on television now.
606
:And of course, more recently we've had
a reboot of, Erak, and we've just had
607
:the second series, released, only a few
months ago, and I think now is actually
608
:playing on BBCI player and, BBC two.
609
:Daniel Edward: And what would you
say is the top or your top food or
610
:drink for somebody to try in Jersey?
611
:Malcolm Lewis: food.
612
:It's, it is gotta be our seafood.
613
:It's got to be either a lobster or crab.
614
:Here at Longville, we serve huge amounts
of lobster and crab, and our lobster and
615
:crab is invariably caught probably the day
before, or even sometimes that morning.
616
:And we serve it that night.
617
:, And you know, , we have some of
the cleanest waters in the world.
618
:, As I said earlier, , we have
tides that, , reach over 40 foot.
619
:, So they rise and go
out , by this huge amount.
620
:And so , our waters are
forever being cleaned.
621
:And, the upshot is we have , this
wonderful clean water that produces
622
:these, , beautiful, , lobsters and crabs.
623
:Daniel Edward: And final question.
624
:If somebody is heading to Jersey for
a holiday and they want to get an
625
:authentic souvenir that they can then
take home as a memento of their visit,
626
:but they don't want something that's
mass produced probably from somewhere
627
:else, they want something which is truly
local, what could they look out for?
628
:Malcolm Lewis: not so much now,
but certainly 20, 30 years ago,
629
:the cabbage was a vegetable that
was, , produced inconsiderable
630
:quantities on the island island.
631
:And, um, and it's, it still
is today, but probably not as
632
:much as it was in those days.
633
:And, one of the things that the cabbage
growers did, , was they would allow
634
:a certain amount of their cabbages
to bolt, in other words, grow, tall.
635
:So when a cabbage bolts, you
end up with this long stick.
636
:And what they would do is they would
cut these bolted, cabbages, and
637
:they would create walking sticks.
638
:And so the cabbage stick, is very
much a very unique Jersey article.
639
:It is probably one of the
most unique jersey things
640
:that you could possibly find.
641
:Actually, it's the Old
Jersey Cabbage Stick.
642
:I've got one at home as well.
643
:I don't use it by the way, but
I have it in my umbrella stand
644
:and it's a very unique thing
and I'm very proud to have it.
645
:Daniel Edward: Well, I
wasn't expecting that.
646
:Malcolm Lewis, owner of Longueville
Mallor, thank you so much
647
:for unlocking jersey for us.
648
:Malcolm Lewis: That's
been a real pleasure.
649
:Thank you very much.
650
:Daniel Edward: Thank you once again to
Malcolm Lewis from Longville Mana for
651
:talking us through this wonderful island.
652
:And if you haven't done the Channel
Islands, it's well worth it as a little
653
:trip, especially if you're from the uk.
654
:It's so easy to get across there.
655
:But if you're from further afield,
it could be a nice addition for
656
:a three or four day extra trip to
either a French or British holiday.
657
:And Longville Manor is beautiful.
658
:Check out the pictures on their website.
659
:It's a lovely place.
660
:If this is your first time listening to
the Destination Unlocked Podcast, give
661
:us a follow now before you head off.
662
:And that way when you want to go
armchair travelling somewhere else
663
:in the world, you'll be able to
find us again nice and easily.
664
:Until then, thank you for listening.
665
:See you soon.
666
:Bye-bye.