Kasim and Ralph talk about the importance of tracking a new key performance indicator (KPI) in marketing, which is "cost per content." In today's fast-paced world of content, short videos, and constant scrolling, marketers need to produce a lot of content to keep up.
While quality is essential, the focus should be on producing a high volume of content and then repurposing it across various platforms. The KPI to track is "cost per content," which reflects the efficiency of content creation. It's not just about high-quality content but also about producing and distributing a substantial amount of content.
Listen to this episode why and how marketers should adapt to this shift and focus on producing and repurposing a large volume of content.
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All right, we are back and we are talking about the most
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:important KPI you're not tracking.
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:All right, Qasim, spill the beans.
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:What is it?
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:So I was having a conversation,
with the gentleman that runs Do
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:you know Brandon Turner, Ralph?
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:Beardy Brandon?
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:I do.
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:I love Brandon.
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:I love Brandon too.
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:He's one of my favorite people.
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:I think he's one of the most adept
social media marketers I've ever known.
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:And he's not even known as
a social media marketer.
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:He's a real estate guy, but he's made,
His visibility, which is important in
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:real estate, especially when you're doing
syndication, comes from social media.
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:And he's phenomenal at
it on every channel.
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:His podcast is great.
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:His YouTube is great.
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:His Instagram is great.
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:His Twitter is great.
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:The gentleman that runs his new
podcast, for the Better Life Tribe,
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:his name is Alex Scott Felice.
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:And I was talking to Alex about,
the KPIs for his media team.
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:And I was pointing him
towards the usual suspects.
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:Things like, number of followers,
growth, watch time, et cetera.
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:And Alex is no, dude, I think I'm
going to go after cost per content.
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:And it instantly floored me and pissed
me off that I hadn't thought of this.
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:So first shout out to Alex, cause he's
the one that introduced the concept
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:to me, but in the age of short form
video, fast media, where, people are,
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:they call it doom scrolling, right?
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:People are going through Instagram just
sitting there for hours on end watching.
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:seven, 10, 15 second videos.
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:So somebody who's watching 10 second
videos for hours on end, how many
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:thousands of videos are they scrolling
through every day, week, month, year?
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:and what that means, it
puts us in a position is.
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:marketers in having to be able to keep
up with the insatiable appetite that
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:is everybody's need for media, which
means that it's a quantitative game.
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:And because it's a quantitative game,
you have to have a quantitative KPI and
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:cost per content is the quantitative KPI.
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:Now, does that mean that you
don't have qualitative concerns?
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:Obviously not.
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:You have to produce
content, quality content.
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:It's a prerequisite, but that's an axiom.
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:So it's like, all right, great.
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:Good for you.
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:Yes.
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:Quality has to be there.
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:Obviously, let's make that the axiom
that we build on top of as long as your
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:content is good enough and we've all seen
things go viral where you're like, those
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:C plus, as long as your content is good
enough, you need to be taking the content
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:you're producing and turning it into.
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:As many repurposed tidbits
as you possibly can.
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:if you're a CMO or director of marketing,
this is your new most important KPI when
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:it comes to media creation, and Ralph,
you and I are good examples of this.
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:We're bad at it, by the
way, you and I suck at that.
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:We shoot an hour long podcast and
it results in one piece of media.
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:And I know that's changed now because
you've got the team and it's because,
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:in the beginning you didn't own
it, but now that you own it, that
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:one hour piece of media could be.
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:And I'm not being hyperbolic here.
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:It could be hundreds of pieces of content.
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:Cause if you think about all the little
shorts that you could pull out for
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:Instagram, repurpose those for Tik
TOK, repurpose those for Snapchat,
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:repurchase the Facebook, Lauren Petrulo
just started working on our Pinterest
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:and then that can get pulled out and
the transcription becomes a blog.
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:And, the audio clips get snipped
up and if you want to put them on,
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:whatever, make those downloadable,
like repurposing content.
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:Is it complete, absolute,
total prerequisite.
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:And the way to know whether
or not you're doing it is to
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:begin tracking cost per content.
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:So that's my sales pitch.
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:that's more or less what I
think people should be doing.
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:I love the metric because it
now puts it into KPI terms.
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:I think that our listener can now.
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:Measure cause like, so we have
a measurement for everything.
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:I'm sure just like you do.
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:And if you're running a company,
you need to have measurements.
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:Cause what gets measured gets
managed and what gets managed gets
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:measured, hopefully, vice versa.
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:The point is that we were struggling
with, all right, what is it?
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:That number of shorts?
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:Is it number of longs?
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:Is it number of mids,
is it like, what is it?
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:Is it engagement?
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:Is it likes, how many
views forget all that?
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:It's just volume at this point.
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:And I think so many people get caught
up and I know like internally and
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:especially externally to teams.
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:And when one team that we just
had a call was met about is.
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:They were very concerned about,
Oh, the quality has to be there.
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:It has to be very high brand.
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:It has to be this and that.
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:And my point to them was it's not
necessarily always about brand.
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:It's about volume and testing
and seeing what resonates
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:because it's gone in an instant.
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:and the algorithm is going
to do the job for you.
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:You're going to produce a hundred shorts
and 98 are never going to get seen.
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:And one is going to have medium
visibility and one's going to go viral.
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:So you can either sit around with
your whiteboard and your brand
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:guidelines and your team and try to
ideate which one's going to go viral.
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:And you'll fail every single time,
by the way, or produce the hundred.
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:And the benefit you have is if
it's not good, no one will see it.
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:You're relying on algorithmic
placement of media based off of.
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:Indications of interest.
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:So as people watch it, stay, listen,
comment, whatever, that allows the
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:network to identify what the quality
content is based off of peer review.
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:It's more or less a voting system.
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:It's a meritocratic environment.
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:So everybody's need for high
production value and brand guidelines,
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:this is what's killing you.
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:I'm talking to my CMOs and
my director of marketing.
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:And by the way, this, we're going
to get real dangerous here, Ralph.
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:Okay, ready?
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:The people in those roles, Mr.
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:or Mrs.
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:CMO, the skill set that you came
to the job with, the education
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:that you came to the job with, is
diametrically opposed to what you need
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:now because of this new environment.
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:Because the CMO used to be the
champion of the brand guideline, right?
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:Like the CMO used to be the one that
said, Hey, we have to maintain continuity.
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:Messaging is the most important.
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:We need to make sure that,
they were the brakes.
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:They were the brakes, and
now they need to be the gas.
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:You have to pump this content out
there with the understanding that if
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:it's not good, nobody will see it.
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:And if it's great, and then you
can chase those rabbits down holes.
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:So I'm not trying to completely
throw quality content or the concept
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:of quality content out the window.
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:What I'm saying is, that's the
axiom, and now you need to take
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:your quality content and repurpose
it a thousand different ways.