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Boots Turns to Big Data, John Lewis Builds its Future and Reloading the Metaverse
Episode 631st July 2024 • The Retail Show • Oliver Banks / OB&Co
00:00:00 00:25:15

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Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode:

News You Can Use

  • Boots will use their loyalty scheme’s Advantage Card data to help predict and develop new disease treatments.
  • In the US, Schnucks Markets are integrating a feature on their electronic shelf label solution to allow Instacart pickers to activate a pick by light solution to increase productivity.
  • Sam’s Club brings retail media to scan and go functionality. Product ads are displayed to customers in based on recent scans.
  • New Nike CIO will be focused on simplifying, standardising and modernising Nike’s platform, suggesting a period of consolidation rather than innovation.
  • John Lewis Partnership has been given planning permission to transform one of their Waitrose supermarkets into 353 homes and a refurbished store.
  • John Lewis & Partners launched a range of pre-loved designer bags.
  • eBay and Love Island decided to take their relationship to the next level, with a livestream hosted by TikTok influencer and former contestant and footballer.
  • Another company looking to livestreaming this week is Walmart, who collaborated with P&G to put on an Olympic special live shopping event.
  • The Perfume Shop have partnered with Deliveroo to offer 25 minute delivery of branded perfumes.
  • In Australia, Aldi have pulled out of their trials to offer online shopping to customers.
  • Coach are moving into the metaverse and aiming to appeal to Gen Z consumers.

Insight Spotlight

This week, the Insight Spotlight shines on the latest research and insight from Walmart and Morning Consult. The “State of Adaptive Retail” looks to explore how particular customer habits and preferences evolve, and how retailers must be flexible to adapt to these demands.

Oliver explores 3 insights from the report and you can review the full insight report here: The State of Adaptive Retail.

And Finally

Walmart continue to experiment with the metaverse and are launching 5 virtual dorms which are curated by influencers and based on social trends and analysis.

Listen to this episode of The Retail Show to stay up to speed with the ever-evolving world of retail. Enjoy listening.

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