17: What Manufacturers Can Learn from the Amusement Park Industry with Josh Liebman
Do you love roller coasters? Great! Then you’ll love this episode! Once you look behind the curtain, amusement parks are basically one giant industrial operation. Today, we’re going to be pulling some manufacturing lessons from the world of attractions and entertainment.
From ride operations to consulting, Josh Liebman has made a career out of having a fun. He’s the co-host of the AttractionPros podcast and has worked in the amusement industry for over a decade. Having picked up a thing or two about keeping a park running and creating an unforgettable customer experience, Josh shares what he’s learned through stories from his days operating roller coasters and leading guest service communications at some of the world’s most renowned theme parks. From Universal Islands of Adventure to Cedar Point, this episode covers some thrilling ground while providing cross-industry advice for leaders in fast-paced environments.
Make sure to visit ManufacturingHappyHour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.