Today in health it Thanksgiving revisited or leftovers. Who knew my name is bill Russell. I'm a former CIO for 16 hospital system. And creator of this week health. Instead of channels and advanced, dedicated to transform healthcare. One connection at a time. We want to thank our show sponsors who are investing in developing the next generation of health leaders. Short test our decide parlance certified health. Notable and service now.
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You can tell them a little out of practice struggling to get through the intro for heaven sake. And I've read it. I don't know, 200 times this year, but we're going to hit a story and it's the 11 things hospitals, CEOs are most thankful for. And it's things that you would expect, right?
It's AI advancements, it's collaborative personnel, it's patient centered technology. It's advancements around ensuring a safe high quality care. Technologies around virtual care and so forth and so on. The reason I share some of that in advances, I want to read these and see if we can't. Look behind the curtains a little bit.
That's what I want to try to do. Today with the show. Sheesh. Barod doctor MD, chief digital and information officer at Allegheny health network. It's not a piece of technology. I'm most thankful for I'm most thankful for operational leadership in clinicians who come to the table, design the technology solutions with our team and see the benefits of utilizing it in. Practice to the best of their abilities, this willingness from our leaders to change standardized. And innovate while putting the people we care for at the center of our solutions is what I'm most thankful for. And I think that is the transformation of the role.
The role of CIO has changed, and it is really one of leadership. It is not one of technology leadership per se, although that is your area of expertise. It's one of leadership. It is bringing people to the table. It is rallying people. It is not pushing technology out anymore. So I think that's interesting. Hey, cap's Dr.
Handicaps, chief information, digital officer WellStar health system. It's impossible to not pause and reflect on the daily impact our caregivers make. Plus the relentless pursuit of excellence and innovation that our technology teams strive for daily. I'm thankful for people. Technology makes a profound impact on how we care for our patients. But the impact we make on each other and those we serve is what's most important. And again, I think this is again, very important.
It's a focus on people. We have two. And we have been very focused on the impact that the pandemic has had on our clinicians and on our staff and also on the In the subsequent use of technology or onslaught of technology and constant change that have, has really taken a toll on our care providers.
And now we're starting to see that. Really pay dividends. We put the foundations in place and now we're starting to be able to do some really interesting things to alleviate the burden. And I'm excited for that. Dr. John Halamka Mayo clinic, who I'm going to interview, I think next week for our January episode, we'll see. Back in the nineties training and AI met humans, laboriously writing rules, like what's a mammal.
Does it feed its young? Does it have a live birth? Today we have tools that are powerful enough, so non-technical person can take a data set and turn it into a model and do it in an hour and capture all that knowledge. We've democratized access to the world's knowledge. In a way I would have never thought possible 40 years ago.
What are you unique time? We're living in where you've got great tools, almost infinite community computing and the world's data now becoming more accessible than ever. I'm thankful for the fact that my daughter who's 31 will be giving birth to our first grandchild on in January. We'll experience the benefits from all the patients who came before her, because models have been created that ensure her care is going to be safe, high quality, and hopefully without error. I, and I'm looking forward to the conversation with John.
I agree with him. It's just unbelievable. The things. That we are a very small company. This week. Health is not a big company. Six six staff, two contractors, roughly eight people working over here. We are training AI models. We are doing things that I never thought would be possible. I could only imagine if I had the 750 people on my staff at St.
Joe's today. And I had access to this technology. I would be just giddy with the potential of really training these models to assist in all aspects of care. So very interesting. Michael Hasselbeck. Solberg PhD, RN, chief digital health officer Rochester, New York. As health systems across the country, struggle with staff shortages and clinician burnout. I'm particularly grateful for the progress we have witnessed this year. And a pilot application of generative AI to automate administrative responsibilities within the electronic health record from triaging patient messages to the ambient documentation of clinical encounters. We are encouraged by the potential of this technology to help care providers increase the quality of their patient interactions. Amen.
Amen. I think this is so exciting. And I think every health system. Needs to be exploring this either with your partners, because we're seeing Meditech, we're seeing epic, we're seeing Cerner, we're seeing them all bring those tools to bear. We're also seeing some of the other providers start to embed that those tools as well. And I think we're going to see just a Renaissance over the next couple of years.
I don't want to get into predictions yet. That's for another episode. So if you lose CIO, we just interviewed an awesome interview with her. I want advancement. I'm thankful for this year revolves around the technology that supports Northwell's ER, on demand, which offers 24 by seven virtual care. The application is so convenient for anyone to use at any hour of the day or night and provides peace of mind by offering middle of the night and rural triage needs,
where you are. I'm also grateful for technology that supports wearables. For a proactive health and wellness monitoring. There has never been an easier way to track lifestyle trends. And to stay aware of how your body feels. It's really a great way to raise health. Race health awareness for everyone.
Fantastic. So I, and I agree there as well. 24 by seven virtual care. I think that's going to give way, by the way to 24, by seven access to a knowledge base of care, that's going to be with you at all times. And isn't that what we want. We want that ability to tap into that knowledge base when we need it. And to give us peace of mind. Scott McClain CIO also recently on the show, the evolution of technology is remarkable and useful. I'm grateful for John Glasser who taught me. About how to apply technology and healthcare, including process redesign and people change management practices. And again, we are making significant progress in healthcare, Michael Pfeffer Stanford. If the ever evolving landscape of healthcare, AI stands out as game changer, revolutionizing how we approach patient care and clinician. And administrative workflows, the potential of AI given significant advancements. In general AI and foundation models will accelerate opportunities to improve many aspects of healthcare.
It will be crucial to approach AI in healthcare responsibly, addressing ethical concerns, ensuring data privacy and mitigating potential biases. I love those statements. I love it. That he's including those. Let's continue to embrace and refine these technologies for a healthier and more connected world.
I love two aspects of this one is the forward leaning. This is transformative. We should be. Moving towards this as quickly as we possibly can, but not faster than we possibly can. So I love that Ellen Pollock, UCLA I'm most thankful for our patient portal app. Which has enhanced patient and caregiver collaboration to bolster satisfaction and safety. The ease of use allows patients to conveniently gain knowledge about their care and review their health status prescriptions, lab results, physician notes. Next appointments and lots more. I like the fact that we are, it feels like the base systems are getting to a point where we are focused on the things that matter.
The clinician experience, the patient experience, patient outcomes. We are starting to apply technology in areas that people want it to be applied. Let's see. Sarah V. chief strategy and digital officer for Providence. I am thankful for technologies that can drive sustainable growth. Of our system, two examples, first technology. That supports us in digital access optimization for our patients through digital discovery, patient navigation and supply demand matching second identity driven engagement that allows us to personalize health experiences for our consumers and patients across our digital channels and deliver simple, frictionless and high quality services to them. I am looking forward to delving into those.
Maybe I'll reach out to Sarah and have her on the show to discuss those. I think, what I learned in reading about these things is we are evolving. We are moving to higher level problems and the basics of running it. Is it's still so important, right? You. The basics can CA can kill you. In healthcare, it, especially as a CIO, but once we get the basics,
and it feels like we're getting the basics right. We can now explore. The opportunities that this foundational technology has given us. And that's what I'm excited about. Keep an eye on the basics. They can get you in trouble, but Once the basics are in place. It's time to move on to higher order problems. And engaging the organization around what is possible with these new technologies, exciting time to be in health.
It that's all for today. Don't forget, share this podcast with a friend or colleague, and we want to thank our channel sponsors who are investing in our mission. They are short tests are decide parlance, certified health, notable and service 📍 now. Great companies. Check them out this week. health.com/today. Thanks for listening. That's all for now.