This episode was such fun to do, and also proved that customer service, communication and relationship building remain just as important and relevant today as they were many years ago. My guest, Nancy Friedman has been helping companies communicate better with their customers and staff for a long time. Her passion has never wavered.

Nancy shares many golden nuggets in her inimitable style, and has me laughing a lot of the time. She was a delight to interview.

Whether talking about telephone courtesy, customer service, communication, or Zoom etiquette, Nancy has valuable tips for all of us – as she has seen it all.

Enjoy!

Learn more about Nancy:

https://www.serviceskills.com/

https://nancyfriedman.com/

A little about me:

I began my career as a teacher, was a corporate trainer for many years, and then found my niche training & supporting business owners, entrepreneurs & sales professionals to network at a world-class level. My passion is working with motivated people, who are coachable and who want to build their businesses through relationship marketing and networking (online & offline). I help my clients create retention strategies, grow through referrals, and create loyal customers by staying connected.

In appreciation for being here, I have a couple of gifts for you.

A LinkedIn Checklist for setting up your fully optimized Profile: https://www.janiceporter.com/linkedin-training.html

An opportunity to test drive the Follow Up system I recommend by sending a FREE greeting card (on me): www.sendacardeverytime.com

Connect with me:

http://JanicePorter.com

https://www.linkedin.com/in/janiceporter/

https://www.facebook.com/JanicePorterBiz

https://twitter.com/janiceporter

Join our Relationships Rule community on FB here:

https://www.facebook.com/groups/relationshipsrule/

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a note in the comment section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on iTunes or Stitcher. You can also subscribe from the podcast app on your mobile device.

Leave us an iTunes review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on iTunes, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on iTunes.