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How to Create Ad Content That Actually Works
Episode 1557th September 2023 • eCommerce Podcast • Matt Edmundson
00:00:00 01:00:40

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Delve into a riveting discussion with Amelia Coomber, where the unexpected facets of e-commerce emerge, challenging our conventional thinking. Are you ready to uncover the secrets behind mastering the digital marketplace?

Transcripts

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And what we do with all of this, what we call like raw footage is

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we're able to sort of dynamically insert all of these things and turn

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like, this is sort of my thesis.

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Like, how can you turn one ad into five?

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Um, and that was what we did.

Speaker:

So rather than having all of these one off scripts from different people, different

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influencers, which again, Matt, that makes it incredibly difficult to test.

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How am I going to know that this worked better than this?

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Because it could be the person, it could be their delivery, it

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could be what they talked about.

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We wanted to just get raw footage of people saying these really, you know,

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awesome things that are still authentic.

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What they liked about what they didn't what problem it solved.

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And then we take all of that raw footage and with that raw footage, we're able

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to create, you know, 50 different ads from just, you know, to what would

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have been originally full videos.

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Welcome to the e commerce podcast with me, your host, Matt Edmundson.

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The e commerce podcast is all about helping you deliver e commerce wow.

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And to help us do just that, I am chatting with the beautiful, the amazing Amelia

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Coomber from Subsummit, oh yes, Amelia and I met at the Subsummit conference

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this year and so we hit it off and so it's great to have Amelia on the show,

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but before we get into the conversation, let's talk about this week's show sponsor.

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Let's talk about my amazing guest today.

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Amelia Coomber, the Dynamo Director of Performance Marketing and

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Acquisition at Petplate with a rich history in paid media and...

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Performance marketing.

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Amelia swapped her software engineering hat for the exciting world of startups.

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She's made a name for herself by supercharging early stage companies

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into profitable powerhouses with a knack for scaling growth, optimizing

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ad creative, and boosting efficiency.

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Amelia definitely brings the marketing magic, and that's why I'm

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so excited to have you on the show.

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Amelia, welcome.

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It's great to have you all the way.

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From sunny New York, how are we doing?

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We're

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doing good, Matt, and, um, how are you doing?

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How's that eye of yours?

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Yeah,

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I was going to ask, have you ever had a podcast host punch you in the face?

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Because I think, I think I might have the first.

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You are, we should probably explain, uh, dear listener, that

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when, uh, I was at Sub Summit.

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This year, Amelia and I met up in the speaker's lounge cause you were

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speaking and I was speaking, right?

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And we, we got on.

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We, we, I thought we got on, actually.

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We had a great conversation.

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And then as you left, you punched me

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in the face.

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Oh, let me give you a hug.

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Not a handshake.

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It was very funny.

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So it is the first time that anyone has punched me in the face.

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I think my eye is just about recovered now, so we're okay.

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Good, good.

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It looks great.

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You look great, so.

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It's all about these moments.

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Sadaf, who's the show producer at Aurion Media, we were talking about

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Sadaf before we hit the record button, she saw your email where you sent to

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me an email saying, how's your eye?

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And Sadaf's like, I need to meet this lady that punched you in the face.

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That's awesome.

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She's like, I've been wanting to do that for a very long

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time.

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That was for her, that was for her.

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Yeah, she called you ahead of time, right?

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And said, favour, you'll get away with it.

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So, how was Sub Summit for you, did you enjoy it?

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Oh, it was awesome.

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Honestly, really one of my favorite conferences I've been to.

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I mean, the people that were there, just amazing.

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It was a huge one, too.

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I've been to a lot of smaller conferences, but the caliber of people,

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the amount of them, just the whole thing was really, really awesome.

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I'd never been to Dallas either, and I don't know if I'll go back anytime

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soon, but like, just the entire event was absolutely spectacular.

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Yeah, no, I, I, I, like you, I was, I, it was a lot bigger than I was expecting it

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to be, um, and met so many great people there, uh, but really, really enjoyed

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myself, and so, um, it's definitely not the first time for me I've been to Dallas.

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I have friends there, so it's like the third or fourth time I've been to

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Dallas, I think, something like that.

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Um, but yeah, just, just love the conference.

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Can I ask, what was the standout point for you?

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Oh,

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that's such a good question.

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Um, let's see.

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Honestly, I mean, so the panel that I was on was with, um, a couple founders, um,

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one of them was the founder of August, which is like a period sexual wellness

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company, and then the other one, um, is called Plate Crate, and, and Josh was the

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CEO there, and I, you know, I, I went into this panel being like, oh, I'm gonna share

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my, you know, like, ad creative techniques and this and that, I swear to God, I

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spoke, like, for two seconds, because the entire time I'm up there, sitting with

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them, and they are just, like, dropping these, like, incredibly insightful

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nuggets, like, again and again and again.

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I couldn't even, like, like, I didn't have anything else to add.

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I, I was literally sitting there, and at one point, um, they were saying something,

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and I just went, like, mic drop, like, that's it, like, you guys don't need

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to do anything else, we can all stop.

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So, I, I honestly...

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Despite the fact that, like, this was a panel I was gonna be on, I, I

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literally emailed them after, and I was like, I think I got way more from

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that than anybody in the audience.

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It was just so incredible.

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So that was a big highlight.

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Obviously, the dinners and the, you know, the meeting and the networking and stuff

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was amazing, and all the events were great, but, uh, I, I was just blown away.

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I, I was like, I don't even deserve to be sitting here with these incredible people.

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I'm just taking it all in.

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Oh, you totally deserve to be there.

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How did they, um, how did you and Subsummit sort of make that connection?

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How did, were you invited?

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Did you contact them to speak?

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How did that work out?

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Yeah, so a good friend of mine, Jay, who, um, we spoke, or we met at a conference

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called Media Post like a year ago, and he was a speaker there, I, I just got

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back from that conference speaking again about like the ad creative and stuff,

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but we met there, he, uh, used to be the uh, CMO of Wink and we're the same age.

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So incredible, just like, you know, 27 year old that kills it,

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you know, publicly traded company.

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Um, and he left to go start his own company called the starters,

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which is basically like, you know, a new generation of like finding

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freelancers for growth marketing.

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Um, and so he was talking to me about how he was going to this conference and

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he had mentioned that they are looking to fill a couple of spots on the panels.

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Um, and I was like, let's go count me in.

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I'll be there.

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I'm there.

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No, great.

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Great.

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I thought it was brilliant.

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I thought you were great.

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And um, it was, it was genuinely great to meet you.

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And I have to be honest with you, Amelia, I have not met that many people on the

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planet That have just the sheer passion and enjoyment for ad creative as you.

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I mean, just the energy that comes out of you when you talk about

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these things is quite extraordinary.

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Thank you, thank you.

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I'm actually, I've been told more than once to tone it down,

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but I can't.

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No, don't do that.

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That's part of the magic.

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Yeah, I hope so.

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I agree, I agree.

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Uh, but no, I mean, I mean, ad creative is, is, is really just one of those

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last, you know, levers that you can pull in performance marketing.

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And I think, uh, you know, there's no more targeting as granularly anymore.

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All of that sort of stuff has gone away.

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And I think, um, you know, especially with TikTok and stuff, it, the ad

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creative space and Creating good, you know, video ad creative is actually

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so much easier because you don't need to spend 15, 000 to hire models

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and, you know, do this big shoot.

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It's actually the opposite, you know, the best ads perform when you're

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literally like holding your phone up and talking to them and, you know, having

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influencers give a genuine testimonial.

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So, um, I think that, you know, we're still in this, you know, time

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where people, and especially like brand marketers are just trying

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to wrap their mind around that.

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Um, but it ends up like opening just the ability to really scale

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that, um, and, and, you know, create better ads that perform, you

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know, so much better, um, easier.

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So what have you learned then in this space in the, in, in recent

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months that's going to help us?

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It's a bit of an open ended question, but it

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goes.

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I have all the answers.

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No.

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Um, I mean, one of the, one of the things that I did at PetPlate,

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and again, I just came back from a conference and I, and I talked about

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this like modular ad creative system, but I, you know, as Matt mentioned,

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I'm super passionate about that.

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Um, you know, UGC is, is so critical.

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I think everybody on the, you know, DTC Twitter space is talking about

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how UGC is dead and yada yada.

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Um, and, and I, and I agree with that to a certain extent.

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I think, like, just getting a bunch of influencers, um, having them

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create content and then expecting it to perform, that is dead.

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People are very aware that, like, if somebody's talking about a product,

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it's probably sponsored, they're probably being paid for it, and so

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I think that the genuinity of it, if that's the word, um, is sort of lost.

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But at the same time, really the thing is, you know, why UGC still performs

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and has always performed is it's, it's a third party nature of somebody

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that isn't the company telling you why this product solved a problem in

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their life and was great for them.

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And so from that perspective, like UGC is never gonna, you know, go away.

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It's always been that way.

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Word of Mouth is one of the Best, you know, like, marketing channels, right,

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that you can have, one of the best ways to, um, you know, acquire new customers,

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and I think if you do UGC right, that's, that's what it is, um, but from a video ad

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creative standpoint, it can be incredibly difficult to turn out, like, new video

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ad creative that's gonna perform, and, um, you know, at PetPlate, I don't

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even waste time with static images I um, like some people, especially right

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now, they say that they can perform.

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And I don't disagree with that.

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Um, but when you add motion, when you add animation, when you add, you know,

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like just, just different transitions and stuff to even a static image, um, you're

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going to, it's going to perform so much better than like a blank static image.

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So I say that because one of the things that we did, and I've learned

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over the last, you know, almost two years now at PetPlay, um, is that

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there's a way to unlock the ability Ability to create hundreds, thousands

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of different ad creative UGC style videos from very, very little content.

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Um, and that's one of the things that when I work with various brands and

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stuff, they struggle with is how do we get new content, how do we continue,

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because ad fatigue is so real.

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And again, when you're looking at paid media and performance marketing,

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especially on the Facebooks and the TikToks, like that is one of

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the last levers you can control to really improve performance.

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But like, you know, you'll run an ad for two weeks, it'll kill it.

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And then it'll stop.

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And so, you know, so many companies, they're waiting for those ads to

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underperform and then they have to go start from scratch and create new ones.

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And I needed our team to make sure that that wasn't the case.

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Um, and so rather than again, having a bunch of influencers that we handed

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scripts and they created these ads, um, we narrowed our influencers down

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to three from like literally 18.

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Um, and what I did instead of giving them a script and being like, recite

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these lines, blah, blah, blah, blah, was.

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I needed them to look and to sort of give me talking points, different

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clips and stuff of them talking about the problem it solved, the solution,

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why they liked it, yada, yada.

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And what we do with all of this, what we call like raw footage is

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we're able to sort of dynamically insert all of these things and turn

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like, this is sort of my thesis.

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Like, how can you turn one ad into five?

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Um, and that was what we did.

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So rather than having all of these one off scripts from different people, different

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influencers, which again, Matt, that makes it incredibly difficult to test.

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How am I going to know that this worked better than this?

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Because it could be the person, it could be their delivery, it

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could be what they talked about.

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We wanted to just get raw footage of people saying these really, you know,

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awesome things that are still authentic.

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What they liked about what they didn't what problem it solved.

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And then we take all of that raw footage and with that raw footage, we're able

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to create, you know, 50 different ads from just, you know, to what would

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have been originally full videos.

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Um, so yeah, we, we really worked on this system.

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It took a couple of key things, obviously having a media buyer in house.

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Um, but the biggest thing was having a video editor that we could lean on and.

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So, you know, whether it's changing out different hooks, whether it's different

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text overlays, different transitions and stuff, all of these things,

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the raw footage, plus the different editing styles on top, you can create

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thousands of unique combinations of ads.

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And that's how we've unlocked performance.

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And, and again, made it really, really easy for ourselves because we don't

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need to work with 10, 000 influencers.

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We don't need raw footage every week.

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Um, we really, honestly, like I shoot with a couple influencers like

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every quarter and that will set us up for, you know, the next 10 weeks.

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Wow, okay, there's a lot there, Amelia.

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So you talk about this, um, modular ad creative system, and

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so I get what you're saying.

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So you get this, uh, you get this video from an influencer.

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You can slice and dice it, and you can mix that then with animations,

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overlays, and all kinds of things, different music, to creatives.

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Do you give the influencers...

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Any kind of a steer on, I mean, I know you don't give them scripts, but

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do you give them these story points, these talking points to, to hit?

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Yeah, we will.

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I usually, and this is really, really important.

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We don't work with an influencer that hasn't tried the

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product or I don't talk with.

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So, um, and, and that's why it's really important to narrow them down

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because I can't jump on the 30 minute calls with 1000 of them, you know?

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Um, so the few that we work with, I'll jump on a call with them.

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Um, we'll have them fill out a form and that form, because PetPlate, human grade.

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Fresh dog food, like literally humans can eat it, like it's, it's made in human

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grade facilities, um, and then there's, you know, a lot of studies about how

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that's, you know, so important for dogs and longevity and stuff compared to like

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just feed grade conventional kibble, um, so all, the first thing that I'll do

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before I even give them any talking points is really ask them about their story.

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What were the problems their dog used to have?

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Why did they switch over to PetPlate?

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Did they try other human grade dog food brands?

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What did they like?

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What did they not like?

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And then what did they like about PetPlate?

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So we try to give them talking points in the sense that we know.

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a way to phrase something that's gonna perform well, I think so again, it's

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not necessarily like a one off script, we might help them curate some of

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those talking points, but there's a bunch of different buckets, whether

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they fed their dog, they still feed their dog kibble, whether they cook for

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their dog, whether their dog had this problem, that once we identify that,

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after talking with them, we're able to sort of craft, alright, here's, here's

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what's going to work best from a, like, talking into the camera standpoint.

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So the, when the, You give them a talking point and you give them

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sort of specific ideas because you know that's going to work well.

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So you're going to hit different angles, which is, uh, which is great.

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They're recording that themselves, or are you bringing them into

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the building to record that?

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How does that work?

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It's a little bit of both, so if we have a couple influencers that we work with

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very, very closely, they happen to be in New York, we did that very purposely

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so that we can have them come into, and it's not even a studio, like we might

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have them come into our office and stuff like that, um, so we do do that, and

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I'll sort of like feed them lines, again, all based on their authentic experience,

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we'll let them sort of improv a couple things, um, but other times, again,

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because we work closely with them, even if they're not coming into the studio, we

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will just give them those talking points.

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Um, and, and it can still look like a script, you know, like, Oh, hey, I

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want you to hit this, this, this thing, what you like about it, what you don't.

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Um, what would the, you know, the solution and the problem was, what

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the, you know, the features and the benefits of PetPlate are, were, you

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know, pre portioned, it comes in these great little containers that are

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resealable, they're not messy, you can stack them in your fridge really easily.

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Um, so we give them all those things, and it might look like a script,

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but the one thing we don't do is we don't, like, make that into one ad.

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I think that's sort of the difference, is that, again, All of those things can be

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individually, as you said, sort of sliced and diced, um, and used in any other ad.

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So we'll have a bunch of different people, sort of like those, you know,

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testimonial mute, I call them like UGC mashups, but they each, each like

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talking point that can be like, you know, anywhere from five to 15 seconds

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can be isolated and can live across so many other different, um, or across

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other different talking points and stuff.

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So it's a script in the sense that we are feeding them, Hey, this is

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how this works, or this is what we.

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They perform best, again, they can, we, we try not to be rigid, they can,

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we want them to be as authentic, if they mess up, like, that's even better,

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we really want it to feel like they literally got PetPlate and they were

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like, this shit is awesome, um, but we also aren't gonna just make that into

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one video and be like, oh, one and done.

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Yeah, so the, you mentioned then, uh, that you get them to talk between

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5 and 15 seconds per sort of sound, I'm going to call them soundbites.

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Soundbites Yeah, yeah.

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So each soundbite is, is like 5 to 15 seconds.

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Um, it's kind of problem solution oriented, um, and, uh, you know, it

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can sort of stand alone on its own.

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Why 5 to 15 seconds?

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Is it a case of we need these things to be short and snappy?

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It is.

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I definitely think so.

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And I think that goes back to like a whole different thing, you know.

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Meta really pushes like short form video performs the best

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especially in the world of TikTok.

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And that's true, right?

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Like, I think probably like, you know, nine out of ten times a shorter,

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you know, a, a, 50, 30 second video is going to perform better than

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like a one and a half minute video.

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We still, we don't focus on that though.

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The length doesn't matter.

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I think the beginning of an ad video is the most important.

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And that's where like, we make, and that's again why it's important for us to control

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like how we're editing and how, you know, all of these talking points are flowing.

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But our goal is to make sure that Everything we want somebody to

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know about PetPlate happens in the first 15 seconds of an ad, right?

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Like, it's human grade, it's pre, um, you know, pre portioned cups, they're

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microwavable, you can stack them, they're easy, um, it helped, you know, we'll

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talk about, they'll talk about how it, you know, helped their dog or whatever.

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We make sure anything that the user is listening to, if they don't watch

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more than 15 seconds, they're still gonna leave that video and know what

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PetPlate is and know the important things that they're supposed to remember.

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The rest of it is just great.

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If we can get somebody to watch the remaining, like, you know, one minute

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of the video, that's even better, but we don't prioritize length

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necessarily, or, or it being shorter.

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We just make sure that the most important things, the things we want

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somebody to walk away with are in those.

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15 seconds, and then if they watch the rest of the video, that's

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even better, and that, again, can be more authentic and stuff.

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So, our highest performing videos are literally a minute and 30 seconds, and

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we worked with some Facebook reps, and they were like, Ah, you guys are really,

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you know, not really following best practices here, and we sort of went

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back and forth with her, and she was like, Oh, like, but they're working,

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so, you know, don't change anything.

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Like, I think it really depends.

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Again, like, we're not, it's not some long, drawn out, like, oh, my dog was

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this and that, and, you know, like, we, we make sure it's, like, short, snappy, and

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to the point at the beginning, and then everything else is just added benefit.

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Yeah.

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Wow.

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I mean, so in the first 15 seconds, you're trying to

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communicate a whole bunch of stuff.

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Are you using, um, a lot of fast edits at this point, or is this actually a sort of

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like an opening script from the implement, not script is the wrong word, but it's

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a sort of an, in this opening soundbite, you need to say X, Y, and Z, right?

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These four things, hit them, and you need to do it in, in, in like 15 seconds.

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Yeah, well, again, like, so, like, so our highest performing ad, it really

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starts out with, like, I was watching Shark Tank, and I came across this

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awesome guy and a super cute dog, and they started this human grade dog food

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company, and they sort of, like, look confused, and, you know, I had to try

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it out, and yadda yadda yadda, and then they sort of, you know, that's the first,

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like, five seconds of it, and then they jump into, like, one of the best things

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about it is that it doesn't make a mess in my fridge, it's not Um, and you know,

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I've seen huge improvements in my dog's poop or you know, stuff like, almost

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like visceral stuff like that, right, that sort of grabs your attention.

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Um, but again, I don't need that influencer to say that in the first

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15 seconds of whatever they're giving me, because since we own all that raw

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footage, they can say that in, you know, the, the 60 seconds of their, you know,

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long form video that they're sending us.

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We chop it up and we just make sure that those parts that

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we want are in the beginning.

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Um, and so, Well, also, especially, this happens especially when we're in studio,

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in office, when we're recording with these influencers, I'll have them say,

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like, those lines, they'll, they'll land on a line, whether it's like, hey, I was

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watching Shark Tank, and I'll have them say that a couple times, and they'll

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use different inflections at the end, right, so that it's So, it's easy to

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parse those things and sort of move them in a modular way into whatever part of

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the, you know, full video I want, but it doesn't sound like it's super scripted.

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You know, you can tell when something, if somebody was ending on a high note

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and they were about to continue to something else, so I'll have them sort

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of recite those lines a couple times so that we're able to integrate them into

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whatever portion of the video we want.

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Wow.

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So, How long do you guys spend, um, creating these videos?

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Because it sounds to me like the recording process is pretty slick.

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As in, these are the kind of things that I want.

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It's going to take you maybe an hour to record, uh, the whole thing.

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Maybe two, I don't know.

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Uh, Amelia, correct me if I'm wrong.

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But the editing process sounds like this is going to take a wee while.

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As they say.

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It can.

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It can.

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I, I think, um, again, that's the power of an in house video editor.

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It's so funny talking to all these brands, because every

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brand has a graphic designer.

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They might have a team of graphic designers.

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You can't have a brand without having somebody doing the design, right?

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Like, that's just, everybody knows that.

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Unless you're a founder, and you're super, super early stage, and

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you're gonna do all the design.

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Design and the visual aspects of it.

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Anything marketing wise and brand wise are important.

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And so when I talk to these brands and they don't have an in house video

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editor, I'm like, I'm just flabbergasted because we live in a world of video.

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And so one of the first things I did with PetPlate when, when I was sort of moving

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in from let's bring the team in house.

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So paid media, all that growth stuff, um, was I made sure we

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hired an in house video editor.

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Um, and this guy is, he's an incredible.

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He's young, he's hungry.

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He's like, you know, a Gen Z.

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So he gets the transitions and the TikTok style and sort of the low

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fidelity is what I like to call it.

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Um, but I can hand him and, and we'll do it all in one take, right?

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Right.

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I set up my camera.

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If I'm working with an influencer and I'll read them these scripts,

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they'll, they'll start sort of going off on their own and stuff, but it's

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one long 15 minute video, right?

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Of me being like, Oh, that was great.

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Say that again.

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I'll hand him that stuff.

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He'll start chopping it up.

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And when you have a good video editor.

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They can whip through this stuff so fast.

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If I hand him a 50 minute, you know, video of just like, again, it's,

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it's gonna have 20 different raw clips that we can pull out of it.

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He can do that in two hours, you know, and, and they, he's like

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a wizard when you watch him.

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Like, I don't know if you've ever seen, like, Mr.

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Robot, you know, and you watch, like, he's that hacker, you know, he's just, like,

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going through the terminal and yada, yada.

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Like, that's what he looks like.

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He's got all these shortcuts.

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So, when you have a good video editor that knows what they're doing, it

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really doesn't take them that long.

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I think, One of the things we struggled with at the beginning when I was first

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brought on, which is why we needed to hire an in house video editor, was that

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it was taking these agencies and stuff so long, because they're working on 10,

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000 other ads for different clients.

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So, that's where the bottlenecks can come in, and that was again why we

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needed this in house video editor.

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But, I mean, he can whip out an ad in, you know, An ad, a full ad, that then has 15

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different versions of itself, different hooks, different styles, all that sort of

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stuff, he can whip that in in two days.

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And, again, that'll be 15 finalized ad creative pieces there, that we

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have a very strong, you know, in inclination, they're gonna perform

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well, um, really, really, really fast.

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So, again, yeah, you're right.

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It does, it probably takes, like, two hours to film, depending on how many

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influencers we're doing, um, and then he'll whip through those from an editing

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perspective really, really, We also really had him focus on building templates and

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inside of the like editing platforms, Adobe or whatever, you know, you want to

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use, they're called, I think it's like motion graphic templates or something.

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And so he'll start creating those.

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So we've got different like text overlay templates, different

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styles, different transitions.

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So once he's actually edited that raw footage, pulled out all those

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raw clips, it's really almost like a drag and drop nature.

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Oh, hey, I want to try this.

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You know, hook at the beginning, we'll have this, we'll switch out this problem,

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solution, clip, um, with this influencer's one, and then we just overlay those motion

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graphic templates on top, and he can turn those out like nobody's business.

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It's um, yeah, I, I, I can picture it in my head now, Amelia, him just

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sort of busy, because I've seen really great video editors do that,

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you know, and just, it's like they become one with the machine, and it,

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it's, it's actually insane, yeah, watching him, I'm just like, I, my, and I, I talk

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very fast, I process things very fast, I listen to podcasts on 3x speed, and

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watching him video ed is like insane.

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You listen to podcasts on 3x speed.

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Why does that not surprise me in any way?

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I'd listen to them faster if they gave me a faster speed, Matthew, but they don't.

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Um, so the, let's go back to some of the components then of this modular system.

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So, you've mentioned the need for a hook.

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Um, we've obviously got a call to action in there somewhere and obviously the

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desire within the first 15 seconds to fully understand what's going on.

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Um, talk to me about those.

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Start with the hook.

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So hook is absolutely one of the most, if not the most important aspect of an ad.

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So the hook is really the first three seconds of any video.

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And the statistic goes, if you can get somebody to watch the first three

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seconds of a video or an ad, you're, you have like a 70% higher likelihood

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of them watching the rest of the ad, or at least like going to 50% of them.

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So, um, Hooks are so critical, and I think, um, and we

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test out hooks all the time.

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Every single video, again, it'll be like a full ad creative video, we'll

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have just five different versions of that exact video with different hooks.

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And we'll have already created them, we'll create them from start, um,

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but hooks are really, really fun.

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Um, and we have this like, you know, one of the things I had my team do at the

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beginning before we even started building this system was to go and find ads and

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go record them, whether they were going through Facebook ad library or just

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getting served them on social media, and we would take inspiration from all of

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those different components of the ads.

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And so hooks are really, really cool because Again, the goal is just to

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stop the user from scrolling, catch their attention, and get them to

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watch those first three seconds.

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Um, and so I've seen some crazy stuff.

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Everybody has probably seen the comm ads where it's like this

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3D rendered, um, you know, like moving through sand, almost ASMR.

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Right, or, um, one of my favorites is this, like, drawing app, um, that was

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like, you hold your phone over and it'll show you, like, the outline of

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it and stuff, and the, and the guy's drawing a chicken, the first three

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seconds of this video, he's, like, smashing an egg, right, like, so out

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of context, like, what the heck, but I immediately stopped, it grabbed my

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attention, and I was like, What the heck.

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So, I think hooks are obviously really, really important.

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I think where they can go wrong is that people try to make them too

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integrated and too, like, bridging into the ad where they can actually

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just be, like, random aggressive stuff.

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Spoiled Child does this incredibly well.

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There's a couple other brands that do this really well, where,

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again, The goal is really just to capture that user's attention.

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Nobody ever remembers a, you know, an ad that they saw, right?

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They'll remember the brand, they'll remember how it made them

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feel, but it can be ridiculous.

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We had this like flaming kibble, um, uh, video.

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It was basically like our, um, my media buyer went to his place in Jersey.

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He got some kibble, lit it on fire, and it's just like beautiful

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slow mo of kibble burning.

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And that has worked really, really well.

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And we're not obviously in that ad, we might not even talk about how bad

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kibble is or whatever it is, but like that catches somebody's attention.

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And so we'll do random stuff like that, we'll throw a pet plate at a wall,

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we'll have somebody eat out of like what clearly looks like a dog food container.

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Um, so it's all those sorts of things that I think, they don't

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need to be like perfectly related to the ad themselves, but they need

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to catch that user's attention.

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Um, and that's one of my favorite things, we'll buy styrofoam and we'll

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like burn it or something, you know, and it'll just be like those first

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three seconds, you're like, what the heck is this, you know, what is this?

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The rest of the video.

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So hooks are really, really important.

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They can be really fun.

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We film them all the time.

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And again, we'll like take different videos, um, in different hooks and we'll

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splice and dice them and overlay them into whatever new ad we're building.

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So a hook for you then is actually part of the video.

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It's, it's, uh, it's a video in itself.

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It's not like text on the screen.

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It's like somebody's doing something or some event is happening on the screen.

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Exactly, something that's going to catch that user's attention, and, and,

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that's one of the thing, reasons why I'm so, like, I'm good at ad creative, and

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I'm really passionate about is because I've got ADHD, like, you, I am the best

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person to, like, go through and audit an ad because I, I'm thinking about

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ten other things while we're filming this right now, you know, and so if I,

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if I'm not, like, my attention is not grabbed, and I don't Stop watching a

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hook or watching the beginning of an ad.

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Like it's a really good indicator that any random user, because we

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all, when we're scrolling on these social media feeds, like we're the

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perfect example of somebody with ADHD.

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We're just trying to go to the next piece of content.

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Um, and so you're right.

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They're, they're, they're interchangeable, but they are very, very central to the ad.

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And there's been a lot of like, we've done AB tests for this and,

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and, and a lot of other people have, but it can really, really impact.

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The actual performance of that ad just based on those three seconds.

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Um, and again, it's another really great way to turn one ad into five.

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You can have multiple different hooks and you can create whole

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different versions from that.

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So we need a hook.

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Um, we need user generated content.

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We need these sort of story blocks, these snippets, um, to, to to soundbites

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as we call them to go in there.

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What else, what else are we looking for in this ad creative?

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Yeah, so there's a bunch of different, like, what I call,

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like, modules or frameworks.

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So, there's the hook, there's the problem, there's the solution.

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Maybe there's a use case.

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Somebody's talking about, um, you know, how they, how they found it, or

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how they specifically feed their dog.

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Um, I'm looking for, yeah, so, um, there's also, like, an agitate.

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So, maybe they're talking about the problem, but then they dive into, like,

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why that was so frustrating for them.

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Um, there's, like, a desired end result.

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So, there's probably 20 or, you know, 30 different.

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Modules again, that we call them.

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Um, and, and not all ad videos will have every single one of them.

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They usually follow like hook problem, solution, feature,

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benefits, you know, U G C or personal testimonial, and then call to action.

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Mm-hmm.

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. But you can interchange those with a lot of, um, different ones.

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And so again, like you can you, once you have.

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20 different modules and each one of those modules has three different raw

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clips of different people talking about that again You think like you could

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just do the math on that like it's literally combinational like, you know

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Different permutations that you can end up with like 300 2000 stuff like that.

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Well,

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well So we've got the hook.

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We've got all the little bits in the middle.

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How do you go about?

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Doing the captions.

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So, you know that this sort of text that goes alongside the ad creative

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Yeah, great question.

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Um, every single ad needs to be mute first.

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Everything, like, when we develop website, right, it's all mobile first.

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You're building mobile first.

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It's the same sort of thing.

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And an ad creative should also be mobile first.

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Um, but it's what we call mute first.

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So it needs to Just to be able to be comprehended without the sound.

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In the world of TikTok, most people have their sound on now because

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they're watching Reels and they're watching TikToks, but there's still a

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large portion of people that are not.

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They're just scrolling through while they're doing something.

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Um, so everything is mute first, which means that every single

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ad needs to have full captions.

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Like I need to be able to read this thing and understand what the person's

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saying even without hearing them.

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Um, so.

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Everything needs to have captions, like full, I'm, I'm dictating what they're

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saying, um, and those caption styles, we try a bunch of different ones out, I

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mean, and, and you could, like, look at your TikTok and see all of these different

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styles, um, just in general, sometimes they look like bubbles, sometimes they're,

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you know, like, they've got, like, little borders around them and stuff, we'll,

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we'll develop a bunch of different ones, and again, like, even those little things

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can change how a user resonates with an ad, so those are really important, um,

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and then when it comes to outside of just captions, text overlays, we'll overlay it.

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Thank you.

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Like, you know, things and it'll sort of like pop out when

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somebody says things, but it's, um, you know, the important part.

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So when somebody's talking about the features, they're pre portioned,

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they're mess free, they're microwavable, like those things

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will pop up on the screen alongside the actual captions because that's

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what we want them to take away with.

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So they can understand the video without the, the sound and they can completely

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read, you know, everything that the person's saying, but then everything

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we want to be Emphasize again, like those benefits, those call, you know,

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call outs, those problems and stuff.

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We'll have those pop up when the user saying them.

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Um, and, and the goal there again is to make sure that like, those are the

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most important things that we wanted the, you know, listener to, or the,

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the viewer to see and take away with.

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So there's a lot going on here, isn't there on the screen and, um, and I can see

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how it, in one sense, I can see how that's going to capture people's attention.

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But I guess thinking around this a little bit, one of the big

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problems you're going to have is.

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Is to not make it too confusing for people, I don't know if that is an issue.

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Too confusing, meaning like there's too much on the

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screen.

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Yeah, there's just too much going on, like people just feel overwhelmed.

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Or is that not a thing?

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Yeah, there's a balance.

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I think we've probably all seen ads where there's just too much going on.

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I do think that's way less of a problem than people think.

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Um, again, like, you want the main point of whatever that screen.

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So if they're talking about the problems with other human grade dog

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food brands they've tried, they are messy, they are super, you know, smelly.

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You have to put them in their fridge, you have to wait for them to defrost.

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Um, We'll make sure that is emphasized.

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And again, we'll have small captions at the bottom.

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Um, but we do want to make sure that there's not too much

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going on, but I think like.

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When you look at it, like, you know, you know, like, you'll know and you have

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to be a user, you know, a viewer, too.

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You have to put yourself in a mind of somebody, like, scrolling through

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social media and how they would see it.

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You have to look at, like, where your eyes gravitated to.

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But I don't think it's as big of a problem as people think about.

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I think the more The better.

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Um, again, we are in just this like attention deficit sort of, you

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know, like, like world right now.

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And, um, you're, you have to control that by really like emphasizing and making

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sure the things that you want those people to take away are really at the

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forefront of whatever they're looking at.

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Um, but the other thing we'll do too is we'll have like

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other people, whether it's.

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You know, people that are not in our team, or other people that weren't

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involved in creating that ad, we'll have them watch it too, and we'll get their

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perspective, and, um, that's a really good way, again, to pull yourself out of,

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you know, the person that was creating this ad, that obviously has bias, um,

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to be like, alright, what did you think, where were you confused, and stuff, but,

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at the same time, I don't think it's as big of a problem, I think, way more often

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than not, People are not using enough of these text overlays because that

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is really at the day what grabs those people's attention that in transitions

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There's this whole new style right now.

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Um rocket money.

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They do the best of this um, but like every time somebody's talking

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they're like zooming in and out and you're just like, you know, you're

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Even just that little motion, again, like, you're, you're looking at

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it, it's keeping your attention.

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So the transitions are really critical, um, and there's a

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bunch of other different styles.

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Rocket Money also does this one where they'll have, like, somebody talking at

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the top, um, maybe they're interviewing somebody about how frustrated they

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were that they had all these, um, you know, accounts that they were paying

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for and they had no idea, and then they'll have at the bottom, like,

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split screen, they'll, somebody baking a cake, you know, like, just because

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it, like, you're, you're watching this and you're like, what the heck?

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And, like, a lot of brand people, by the way, are gonna

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be like, Wait, we can't do that.

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No way.

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But it gets you to watch it.

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You're confused and even that confusion or that sort of like controversy is

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going to get somebody to watch it.

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And then again, you're going to still take away the same thing.

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Oh, rocket money.

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They did this.

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I happened to watch the video because I was watching somebody frost a cake and

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it was sort of soothing or whatever.

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But I also had the takeaway of this person being like, I was able to cut 200 a month

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of, you know, savings because I found out I had two accounts on Hulu or something.

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Yeah,

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yeah, no, brilliant.

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So the, you've got all of this going on.

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How many ads are you putting out at any one point in

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time?

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So every time we launch a new ad concept, we run five of them.

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That'll be the same, like again, full sort of like script or whatever, same

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full raw unedited video, and then we'll have those different text overlays, those

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different transitions, different hooks, and we'll test them against each other.

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We never run more than five of any new ad concept.

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When in an ad set, Facebook can't even like dedicate enough

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Spend to five different ones.

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So we'll run those five.

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We'll immediately see which ones, like they'll have different KPIs and stuff,

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whether it's like click through rate, you know, cost of add to cart and stuff,

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um, that we have like as benchmarks for, for what we know is going to

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continue to perform and like within the first 24 hours, we've probably already

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killed one of them within the next, you know, 48 hours, we'll have killed two.

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So three is really like our sweet spot.

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And we'll find three ads that really, really kill it out of that five.

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Um, but at any given week, I mean, we're lucky because we, because of

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this system that we've been working.

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You know, and so long that we've got three or four ads that have

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literally been running for over a year.

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And in this like post iOS 14.

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5 world, like evergreen ads are very, very rare.

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So we got lucky.

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But again, we tested and we tested, um, and we know like very, very

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specific, you know, like we know this, you know, text overlay style is

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going to be far better than this one or this caption style or whatever.

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Um, but you know, every, I would say.

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Every month we're testing out 20 different ads and we'll narrow those

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down to like five really high Performers that will run for probably at least

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two or three weeks But we never start with you know, less than five of any

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given like sort of new ad concept And we'll narrow it down from there.

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Wow.

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So I've got some interesting questions to ask you now I'm gonna

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we're gonna try a little thought experiment if that's okay Amelia.

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So on my desk got various objects And I'm curious, I'm going to show

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you the object and I want to know how you would do the ad creative.

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How would you do this, right?

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Is that

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okay?

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I love this.

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Alright, let's

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do it.

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First object on my desk.

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Lego Indiana Jones.

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Mmm,

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okay,

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so we're trying to sell Bear in mind the new Indiana Jones movie

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is coming out now, actually.

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Mmm, I'm not even a huge Indiana Jones fan, so, um, the first thing I think

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of is like obviously the demographic is probably going to be you buying this

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for your kid, maybe you want your kid to watch it, maybe you want, um, in the

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world of like Facebook and stuff, like you're most likely going to be the person

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watching this and you want them to buy it.

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So, um, if there's a new Indiana Jones movie coming out, I would

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probably start with that, you know, like, oh, my kid was so, so excited.

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Actually, I'll stop there, um, because the audience, the person that you're

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gonna buy this for, is the kid.

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So it can seem like the kid should be the one talking about it.

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And so for dog food, what we had historically done is we tried

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to have as many dogs, like, eating our food as possible.

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That never works because the dog isn't the one buying the food It's the people

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and the people that their time is saved their you know vet bills are saved and

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stuff So it might seem intuitive to have the kid do the ad I would say Matt

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you're gonna be the one doing that so you would get on and You might you know say

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something that again like we mentioned the Shark Tank stuff if this new Indiana

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Jones movies coming up You'd probably be like, you know my Son or my daughter is so

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excited about this movie, um, it's still like a couple weeks out from coming out.

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I was scrolling through TikTok and I saw, um, you know, this parent

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talking about this new toy that was launched and they absolutely loved it.

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And here are the, you know, three benefits about it.

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It rolls, it can be taken apart, yadda yadda, maybe throw in some...

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Um, frustrating thing about, you know, previous, like, Legos or something,

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you know, one of my favorite aspects of this is that, um, it really looks like

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Indiana Jones, you know, and so when my kid thought, he immediately knew what

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it was, even if that hat was removed, um, and it's got these interchangeable,

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like, pieces, so he can make Indiana Jones go from rolling, you know, running

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away from a boulder to holding his whip, um, and, you know, Uh, I'll stop there

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too, because I'm going in circles, but, uh, the other thing that you could do

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too is almost like give a story of how you guys played with it together, so my

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son and I, we set up this awesome scene because, you know, he was home from school

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one day, sick, and I needed to keep him entertained, and so we built this Awesome.

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You know, little system with the, you know, these Lego pieces

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and this Indiana Jones Lego guy.

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And then we built this fort out of, you know, cardboard boxes.

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You try to paint that story to help somebody imagine

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them being in your position.

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Um, and, and doing that with their child.

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And, you know, again, the, the thing for you is that obviously my son loves it

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and he's going to be so excited about it.

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He can't wait for the movie to come out.

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He's going to bring his toy with him when he watches the movie.

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Um, but it made my life easier, right?

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Because I didn't know what we were going to do on this rainy or sick day Um, and

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so we developed this little, you know, character play of Indiana Jones fighting

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our dog because, you know, they were both trying to, you know, reach the

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medallion or, or whatever it is, right?

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Fantastic.

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I love it!

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Right, I'm going to give you the next one now, and to do that I need to stand up.

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So this t shirt here.

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Uh, was designed by my daughter.

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Okay.

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Um, and so how would I, how would I advertise that?

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What creative would I come up with for that?

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I'm just trying to think, I'm just trying to pick really random objects.

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So cool that she built that, um, and she made that.

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So let's say you guys were trying to sell that.

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Um, I think obviously like one way you could do it is just talking

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about the product itself without relating it to your daughter.

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So, um, these are, you know, really, really cool designs.

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Um, you know, and maybe she could, you could tell a story about like what

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it means and how it was designed and.

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I think, again, a better thing would be, because, especially for, like, t shirts

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and designs and stuff, like, people like them or they don't, right, and I think

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you have to make them, like, find that story and paint that picture in their

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mind, so I actually think, like, the best way to tell that story would be

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telling about how your daughter built this and why she designed it and stuff,

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because I think that's emotional, they're, you know, like, somebody, they want to

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support this, this, you know, young woman that's, And, you know, trying to start

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her own business, um, to have her tell her story, um, you know, you can, again,

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talk about the amazing features like, oh, it's, you know, washer, washable.

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It's, you know, not going to peel off even that front thing.

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Um, but I really think when somebody is talking about their personal

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story, like some of our best ads are Ronaldo coming on and he's.

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Just authentically talking about, like, why he started PetPlate, you

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know, and he was on Shark Tank and all that stuff, and it, it grabs somebody.

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It makes it feel like it's not a business, it's a person.

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People don't want to support businesses, especially in, in today's day and age.

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They want to support people, and so, I think, to sell your daughter's t shirt,

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she should be on all, you know, cute, and maybe you're, like, doing, um, you know,

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like, uh, um, A fast paced or what, uh, you know, sped up version of her actually

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designing that in something, right?

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And then she's talking about her thought process and she's making some

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mistakes and stuff and then she has this shirt and all of her friends are

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around her and they're wearing it.

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I think, again, you have to tie it into that personal experience and make it

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authentic because then again, you're gonna get people that love the shirt

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and they were gonna buy it regardless of who designed it because they think

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it's cool, uh, but then you're gonna get that other audience of people that are

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just like, Oh, I'd love my daughter to do this and maybe this will inspire her,

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um, you know, and, and by wearing this.

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And, oh, you know, this is really cool because, you know, I would love

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my kids to do this at some point and we want to support other, you know,

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parents and children and stuff that are, um, you know, doing stuff like that.

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Fantastic.

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I'm gonna let Zoe know.

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And then my final product.

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Uh, you ready for this one, the last one?

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I'm ready.

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Uh, Vegetology, Vegan Omega 3.

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Ooh, okay, brain, eye, health, source from, what is that,

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micro, algae, or microcology.

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Micro,

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yeah, so algae.

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So the story behind this, right, is fish don't actually make omega 3.

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This is a common misconception.

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Omega 3 comes from the algae that the fish eat.

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And so what vegetology do is they just take the omega 3 straight from the

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algae, which is a beautiful thing.

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It's the highest strength you can get and it's mercury free plus

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it takes about 50 fish to create a bottle of omega 3 that big.

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So you're keeping 50 fish in the ocean and there's some of the sort of really

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cool talking points to that product.

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You just created the ad, that's exactly what it would be.

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Did you know that when you're taking general omega 3s, it's not actually

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the omega 3s from the fish, they don't create them, but you're getting

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it from the algae that they eat.

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So we thought, why kill a bunch of fish to get, you know, 20% of the omega 3s we

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would have gotten from the fish, and why don't we just go straight to the source?

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Not only is it more sustainable...

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We're saving, you know, fish's lives or whatever, but we're actually creating

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a higher potency and we're able to extract way more of these omega 3s

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and a higher, um, again, you know, potency or compound, um, than if we

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were to just pull this from the fish.

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But I think that exact, like, hook at the beginning, did you know

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that fish do not create omega 3s?

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Anybody watching this is going to be like, wait, what?

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Like I've been taking omega 3s.

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Forever.

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They all taste like fish and they're disgusting.

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Um, that's gonna grab somebody's attention and then you can sort of walk

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them into, um, you know why that is.

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And I think that sort of like storytelling is incredible.

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I was just watching this ad yesterday.

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This guy created this like, it's called t n t for mosquitoes or

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something, and he starts buying goes.

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Do you know that, like, the reason why mosquitoes really like people is

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because they produce CO2, and CO2 is what, like, um, uh, is what, like,

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is sort of, like, the sensor, um, or, like, the, you know, the little, like,

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eye catching thing for a mosquito, and that's why they come and eat people.

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Um, but he started out, sort of, like, explaining this concept that people had

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in their mind, they thought they knew, and he flipped it on its head, and he

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said, that's not actually the way it is.

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And immediately I started watching it.

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I was like, wait, I've been told, you know, mosquitoes like me because of my

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blood for so long and it's actually that I just produce CO2 or I've been spraying

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myself with this disgusting stuff.

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Why couldn't I just have this little thing outside, you know, my pond or whatever?

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That produced CO2 and that like sort of, you know, distracted the mosquitoes from

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me and, you know, made them go into them.

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So I think exactly how you said it is the way to do it.

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Um, the other things I noticed is talking about like how it's good for

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your brain, your heart and your eyes.

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Um, obviously those can just be listed out as talking points, but

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I think diving into those, um, and explaining like how each one of those.

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Um, is really important, because somebody that's trying to solve a

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problem for their eyes, or for their heart, or for their brain, those might

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be three totally different people.

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And so I think, even with that alone, you can create different ads, and

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it might not even be beneficial to stack those sort of solutions

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and benefits on top of each other.

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Um, you should probably lay them out, and they're each gonna provide

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a value to a different audience.

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But again, I think starting with the, did you know that

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Omega 3s do not come from fish?

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They come from the algae that they eat.

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Like, why the fuck have we been just killing fish for their Omega 3s?

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You know, let's just go directly to the source.

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Like that is going to catch somebody's attention.

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Um, and I think that's a really, really great intro to a product.

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Right.

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I feel educated.

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Very, very educated.

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Now, where's the, where do you see the future going for this?

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Because obviously it's all very exciting now.

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Um, Where do you see the sort of next 12, 18 months sort of going for ad

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creatives, different platforms as well?

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I'm curious to know what your predictions are for Facebook,

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Instagram, TikTok, Pinterest.

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Yeah.

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Um, AI is a really, really big thing right now.

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Obviously everybody's using chat GPT.

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I use it every day for just.

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I even use it to help me create different versions of hooks, right?

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We'll feed it this little one line of a script, the Shark Tank thing, and it'll

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spit out a couple different versions.

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So that's really great.

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Uh, the really cool thing that's happening right now is using AI

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for videos and static images.

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Um, there's a lot of different companies where you feed it a render of your

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product and it'll put it on top of whatever background you want, right?

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So that is going to...

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Almost completely eliminate the need to do photoshoots.

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Obviously, there's still a lot of work that needs to be done.

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And you know, when it comes to like evergreen style people

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holding a product, it has a little bit of, you know, ways to go.

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But the video ad creative stuff and the AI, um, and what AI can do, I

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think is really, really exciting.

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Because I don't think AI is going to replace ad creative videos or

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the need to film UGC by any means.

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But I think the things and the ways that it's going to help produce those

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videos, the different, again, like...

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I should be able to feed and they actually have systems like this and

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tools, but I should be able to feed it a video and it's gonna itself overlay

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all of those different types of texts, you know, overlays and stuff, and those

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caption styles and the transitions.

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Mm-hmm.

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It's gonna be able to identify those.

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We're gonna be able to plug it into Facebook or, or have a pixel of

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it, um, over whatever that company is on our website that, you know,

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similar to what we do for Facebook.

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And it's gonna also be able to understand that performance.

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So, it's going to almost be able to train itself to adding those text overlays and

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the video editing styles and stuff on top.

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And it's going to know what's going to perform best.

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Again, there's a couple tools that are starting to do that right now,

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especially on the organic content side.

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I think the ad creative side, there's going to be some

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really, really exciting things.

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And, um, you know, everybody's fear with AI is, uh, it's

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going to take our jobs, right?

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Like, that's not the truth.

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Like, uh, maybe copywriters, like they need to step up their

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game a little bit more and become closer to prompt engineers.

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Um, but from a video side, from an ad creative side, Side from a design

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side, it's just gonna really help people from an efficiency standpoint.

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I mean, we were working with a, um, an agency recently to build out like

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a big commercial, like, and we were gonna do this huge commercial push.

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We're still gonna do it, um, in the next couple months.

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But, uh, you know, we had entire designers like create these,

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um, you know, like frames.

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They're almost, I forget what they're called, like mood

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boards, you know, like mock-ups.

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All the different, you know, stories.

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Here's what Ronaldo's going to be doing when he's cooking the food.

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Um, and that took like a whole person to basically draw that stuff out.

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Like we're going to be able to completely replace that.

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It's going to, you know, save 17 hours of time right there

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from an individual doing that.

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Um, so there's just going to be so many different ways in which it's

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going to help with efficiency.

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Not to mention that I've seen some of these ad creative tools and again,

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you feed it a render and it like.

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Does this amazing stuff where I was watching this demo of Adam's shoes, um,

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and like, it's this render of Adam's and it's like walking through the rain

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and then there's all these, you know, like different style y, and it was just

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like, it was really, really cool, and again, that would have taken some, you

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know, um, it's called Blender, you know, I think they do all the 3D renders in

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Blender, but so Blender Designer, you know, it would take them weeks to be

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able to do that, and now we're gonna be able to do that with AI, um, and we'll

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see AI will start getting better because rather than it being I feed it a prompt

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and it gives me an output, we're actually going to be able to dynamically, like,

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um, sort of interact with those things.

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So if it gives me a static image of, you know, like this Adam's shoe

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or a pet plate cup next to a dog that's eating it or something, right?

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I'm going to be able to, like, select different aspects of that image or

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that video and be like, Remake this.

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I want it to look like this and stuff.

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So right now, AI is not like that.

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It's very input output.

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I think there's gonna be a world in the next couple months, in the next, you

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know, year or whatever, where you're gonna be able to interact with that

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a lot easier, um, and sort of like tweak those designs rather than just

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resubmitting a prompt and continuing to

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iterate from there.

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Fantastic.

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I'm looking forward to seeing where it all goes.

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Have you tried, um, something I did the other, uh, The other week was I

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had, um, I was writing a video sales letter, right, for one of our products.

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Um, and this was not an e commerce thing, this was a podcast thing, so

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we're writing this, you know, 45 minute webinar video type thing, and we wanted

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a hook video at the start, and so we used ChatGPT to, to come up with a

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concept and a script for the hook video.

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I was dumbfounded with the ideas that it came up with, and

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then the script that it wrote.

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I don't know if you've tried doing this, but it, the, the

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fact it can generate an idea.

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Based on what you want, you want it to interrupt, you want a

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pattern interrupt, you know what I mean, all these different things.

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And it just came up with this really fascinating concept and then scripted it.

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And I was like, wow, this is, there's no real excuse now not to be able to create

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these kind of videos in a lot of ways.

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Now you've got ChatGP to help you at least figure out some of the basics.

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Exactly.

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No, we do this all the time.

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And I think, again, it's like, Utilizing AI, it's all about the prompts, like,

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and you reach a point where you're like, I'm getting the same response,

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I'm seeing the same sort of stuff, um, you have to get really good at that.

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But, uh, we do that all the time.

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Again, I'll feed it that here, here's the best, you know, hook that we have that I

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was watching Shark Tank and I came across this super, you know, awesome guy and his

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cute dog and it'll, it'll come up with a bunch of different versions from that.

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And then to your point, yes, you can have it generate full scripts.

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Um, I think the thing that I've seen is, is chat TBT in particular, um, it.

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It just makes things long, and it makes things really well written, but it sort

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of goes into, like, it'll repeat stuff and whatnot, so I've never used, like, a

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script that Chachi Boutia spit out, like, verbatim, but, like, I'm not a writer, I

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suck at spelling, and I suck at grammar, and so when it comes to, like, helping

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me with those ideas, and just that, like, quick start or start stop problem,

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it is Absolutely, like, a game changer.

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I don't have to be a copywriter anymore and I can continue to refine that.

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Hey, I liked this paragraph, rewrite this, make it a little less, blah, blah, blah.

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Um, so, yeah, it's, it's so crazy.

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Um, and I think it's only gonna get better.

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Again, um, the next stage is gonna be a way to interact with it a little

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bit easier, highlight certain words.

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Hey, I want you to remove all of this or I want you to switch

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this to that or whatever.

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But, um, you know, the, the prompt engineers that are out there

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posting content about this stuff, like, It is a science, you know,

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and like the technical specifics.

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I was playing around with mid journey the other day and I was watching some

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people in the prompts that they were giving and it was, they wanted to

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generate a house with this and this style, but then they were mentioning

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like where the, the angle that the light was supposed to come in and the

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camera lens that it was supposed to use.

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And I would have never thought, you know, mid journey could understand

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that, but it does, and so you just have to get better at really

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understanding its full capabilities.

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And again, like.

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Prompting is everything.

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Um, so it'll continue to, you know, just advance in that, especially if

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you've got like a, you know, a glossary of different prompts and different

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specifics that you can feed it.

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Yeah.

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One of the things that I've done, which has proven to be very successful, uh,

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is to use ChatGPT to feed in a series of really well written prompts into ChatGPT.

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Um, and then tell ChatGPT to write the prompt.

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To make a better prompt?

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I love that!

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To create, and it creates a prompt that I can then use in mid journey,

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and it creates the most insane outputs.

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It's so good!

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That's the type of thinking though, right?

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That we're literally in the midst of like, our brains, we have not evolved

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to be able to think that way, you know?

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And it's like, so, you know, when I'm, uh, using ChatGPT to

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come up with prompts, right?

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I'm, I'm actually, the first thing I did was I googled it,

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like, what's the best prompt?

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And then I like, stopped and I was like, Wait, like, what am I doing?

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Like, ChatGPT can answer the questions that are gonna, you know,

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produce the best results for itself.

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So, it's something that, you know, we're gonna just continue

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to have to get used to, but, uh, no, that, that's just beautiful.

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I mean, even asking it, like, you know, build this, this, you know,

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like, front facing website or whatever, and HTML and stuff, you know, like,

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the first thing I was doing is, like, Googling how I would do that.

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And then I was like, wait, I can ask ChatGPT how they would ask

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that question, then feed that into ChatGPT, and people will find it

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from there.

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The crazy thing now, Amelia, sorry to go slightly off topic here, the

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crazy thing that now is there's, you can get plugins on ChatGPT.

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So you can now say to ChatGPT, go to this YouTube video where some

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guy has spent 40 minutes outlining how to create the perfect homepage.

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Go to that video.

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Um, and take notes of all the key points that it says and write them out in

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bullet points and follow it step by step.

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I want the step by step instruction.

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So then it goes, watches a video and it brings a step by step in.

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So I no longer have to watch the YouTube video and then I can go, great.

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Now using that platform, here's the context for our company.

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Write for me the homepage, just like, this is just.

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It's

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getting bonkers now.

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It's crazy.

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It really is crazy.

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I mean, we are in probably one of the most exciting times of

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the human species in general.

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Like, there's nothing else like this, um, and it's, you know,

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there's a, it's scary a little bit.

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I don't know if you've watched any of like Lex Friedman's podcast re

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interviews some of the AI engineers and stuff, but, um, it is, it is

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absolutely insane, um, and really exciting in, in so many different ways.

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Yeah, I couldn't agree more.

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Listen, Amelia, I just love talking to you, especially when it's behind a camera

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and you can't punch me in the face.

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How do people reach you?

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How do they connect with you if they want to do that?

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Yeah,

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I mean, you can find me on LinkedIn.

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Um, I just, um, Amelia or a, a Coomber is my LinkedIn.

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Um, Amelia at Coomber.

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com is a great way.

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Just feel free to email me, but uh, yeah, you know, all

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of the above.

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Fantastic.

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Now I googled, well I didn't google, I went onto the web and I thought Coomber.

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com.

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What is that website?

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It turns out it is a wine website.

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What's that all about?

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So my dad, he's brilliant and, and he's technically brilliant in some ways and

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not, but uh, so long ago he grabbed the Coomber domain, which is super rare.

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And so I've had that forever and it's amazing.

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Um, but Coomber is, uh, my parents wine company.

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So in 2009, Uh, they're big wine drinkers.

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They invested in this, what was called a custom crush plant, which is basically

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like a white labeling facility for wine, um, and they just wanted, you know, to get

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wine for themselves, but legally you can't ship a bottle of wine without a label

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on it, so they sort of, you know, did a little piss take and they built this like

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Coomer family wines label and it had all of our animals on it, it It looked like

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we lived on a farm, um, but they've been making wine for the last 15 years or so.

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And the first time they did it, they won a couple of awards on Wine

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Enthusiasts and it just sort of started to just become their passion.

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So, um, yeah, you can check out their little winery and wine tasting

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room in Oceanside, California.

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But, uh, yeah, I get lots of free wine, which is awesome.

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Yeah, you too.

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And I, here, I have a question.

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Uh, because your boyfriend is from New Zealand, and New

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Zealand make some really great...

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Um, and they have a lot of, uh, vineyards, small vineyards that are

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around, um, how does your boyfriend, uh, feel about your parents wine?

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Is he a fan or not?

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He loves it.

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Because to me this is the litmus test.

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Oh, does he like it.

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He does like it.

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He's much more of a beer drinker, but we've gotten into the wine thing.

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He, he wasn't going to be accepted by my parents if he

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didn't at least like wine, so.

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Yeah, um, but, uh, no, he's a big fan.

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It was, it was funny.

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We got back from New Zealand in February, um, and I kept just buying a bunch

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of wine bottles and I was looking, I, because my parents own a wine company,

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I know like what an expensive bottle of wine is and what it isn't, you

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know, like it's all about the label.

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Um, and so I was buying these 7 bottles of wine that I knew were going to taste

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great and none of them were from New Zealand and he was so angry at me.

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I was buying.

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Wow.

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That's awesome.

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Chilean wines and Australian wines.

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Um, we wines and they were amazing.

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Um, but, uh, yeah, so funny.

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Yeah, I can imagine.

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I think in New Zealand you have to go to the small vineyards.

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That's my, uh, having been there a lot, you have to go to the smaller independent

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vineyards and you get some great wines.

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Amelia, listen, I, it's been phenomenal chatting with you about this.

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Feel super inspired, very educated, uh, and, um, just love your passion,

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love your heart, love your enthusiasm.

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I think you're an amazing person.

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And so thanks for coming on to the podcast.

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I have genuinely loved every minute of it.

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It's been an absolute treat.

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Thank

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you, Matt.

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This has been amazing.

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Yeah, it's been good fun, hasn't it?

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Good fun.

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What a great conversation with the beautiful Amelia there.

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And again, thanks Amelia for joining me today.

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Also a big shout out to today's show sponsor, the e commerce cohort.

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Remember to check out their free training at e commerce.

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www.

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ecommercecycles.

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com, that's all one word, ecommercecycles.

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com and be sure to follow ecommerce podcasts wherever you get your podcasts

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from because we've got some more great conversations lined up and I don't

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want you to miss a single one of them.

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And in case no one has told you yet today, let me be the first

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to tell you, you are awesome.

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Yes, you are.

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Created awesome.

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It's just a burden you have to bear.

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Amelia has to bear it.

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I have to bear it.

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You've got to bear it as well.

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Now, the e commerce podcast is produced by Aurion Media.

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You can find our entire archive of episodes on your favorite podcast app.

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The team that makes this show possible is Sadaf Beynon, Estella

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Robin and Tanya Hutsuliak.

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Our theme song was written by Josh Edmundson.

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And as I mentioned, if you would like to read the transcript or show notes, you

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can find them for free on the website.

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ecommercepodcast.

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net where incidentally you can also sign up for the weekly newsletter.

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So that's it from me.

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That's it from Amelia.

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Thank you so much for joining us.

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Have a fantastic week wherever you are in the world.

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I'll see you next time.

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