I got myself in a little pickle this week — three presentations, three days in a row. And the one I'm most fired up about is tomorrow's.

Here's why: the number one objection I get when I start talking about automating your client experience is that you don't want it to feel automated for your clients.

So in this episode I'm walking through the three kinds of systems you can build and why you get to decide at every single stage of your client experience how much automation and how much personalization belongs there. It's not all or nothing.

If you want the actual how, that's what I'm covering in Human by Design. Free training, and I'm announcing a 48-hour bonus you'll only hear about if you're registered. Systems in Session is open for 2026 with 10 spots left.

Grab your seat: coliejames.com/human

Work with me: coliejames.com/systems