Many employers have been experiencing an increase in the number of requests to bring service and emotional support animals to work as a reasonable accommodation under the Americans with Disabilities Act (ADA). When an employee requests to bring an animal into the workplace as an accommodation, employers should engage in the interactive process just as they would do for other accommodation requests, and should follow the same standards and practices that they would otherwise use during the interactive process. In this episode HR expert Jenni Stone shares those best practices.
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