188. Effective Time and Team Management for Service Based Businesses with Jordan Schanda King

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Episode 188 • 20th August 2024 • World's Greatest Boss • Jackie Koch

00:00:00 00:36:07

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I'm excited to bring you an inspiring conversation with Jordan Schanda King, a master of team operations. Jordan’s journey from a solo entrepreneur to building a successful team is nothing short of remarkable. She opens up about the six core areas crucial for business success, emphasizing the vital role of the business owner in driving growth and efficiency.

We dive deep into the importance of systems and accountability, where Jordan sheds light on how having solid systems in place can propel your business forward. She walks us through the iterative process of team management and the critical need for Standard Operating Procedures.

Jordan also tackles common pitfalls with Virtual Assistants and clarifies the differences between hiring specialists versus generalists. She stresses the importance of tracking time and proper delegation to maximize efficiency. We discuss the delicate balance between capacity and growth, with Jordan offering her expert advice on managing these aspects seamlessly.

What you'll hear in this episode:

[1:45] Introducing Jordan Schanda King.

[2:30] The importance of team operations.

[3:50] Jordan's journey from solo to team.

[7:15] Six core areas for business success.

[7:55] The role of the business owner.

[9:45] Systems and accountability.

[14:40] The iterative process of team management.

[16:50] Standard Operating Procedures (SOPs).

[19:00] Creating a baseline SOP.

[19:20] Common mistakes with VAs.

[21:05] Specialists vs. Generalists.