Think you've maxed out your paid advertising? Think again.
In this episode, Miranda Pettinger (365 Holdings/Cuddle Clones) shares how she scaled AppLovin from zero to $80,000/day in just 7 days during Black Friday—and why it's now their highest-spending channel, even surpassing Meta.
Miranda doesn't just share success metrics—she breaks down the exact strategy, creative approach, and measurement framework that made it possible. This is the blueprint for brands ready to diversify beyond Meta and Google.
If you're spending serious money on Meta and hitting scale ceilings, AppLovin might be your most underrated growth opportunity. Miranda proved it's possible to find incremental customers, better ROAS, and massive scale—all while simplifying your account structure.
—
Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!
—
Chapters:
(00:00) Introducing Miranda and Cuddle Clones
(07:54) The Journey from Zero to $80,000 a day.
(13:27) Targeting, Media Buying and Creative on AppLovin
(17:03) Understanding AppLovin
(19:38) Analyzing Customer Behavior and Incrementality
(22:59) Fermat: Optimize Shopper Experience with AI
(23:53) Limitations on AppLovin and Final Thoughts
(31:15) Crafting Compelling Ads
(37:24) Analyzing Successful Ad Elements
(42:17) Targeting and Audience Engagement
(46:27) Brand Recall and Interactions
(50:25) Utilizing AI for Ad Optimization
(53:35) Creative Diversity and Longevity
(58:41) Final Thoughts
(01:03:08) Save Money and Connect Your Marketing Channels with Channable
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Connect With Brett:
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Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal, Justin Brooke, Nish Samantray, Kurt Elster, John Parkes, Chris Mercer, Rabah Rahil, Bear Handlon, JC Hite, Frederick Vallaeys, Preston Rutherford, Anthony Mink, Bill D’Allessandro, Stephane Colleu, Jeff Oxford, Bryan Porter and more
It was blowing that out of the water.
Speaker:It was crushing on every single
metric that a marketer looks at.
Speaker:We saw revenue go up, we
saw our MER come down,
Speaker:which are all like your north star
metrics of like, Hey, this is working.
Speaker:This is going well.
Speaker:Hey there. Thanks for tuning into
the E-Commerce Evolution podcast.
Speaker:We're going to take just a minute and
tell you a little bit about my agency OMG
Speaker:Commerce.
Speaker:Now we work with some of your favorite
eight and nine figure D two C and
Speaker:omnichannel brands.
Speaker:And our specialty is profitable scale.
Speaker:We love taking great brands and
amplifying their growth profitably.
Speaker:We've helped a number of brands go from
zero on YouTube to spending as much as a
Speaker:million dollars in 90 days
while hitting a CAC or
Speaker:CPA target.
Speaker:We've also helped multiple brands
launch on Amazon or just add
Speaker:scale to Amazon.
Speaker:We took Boom Beauty from zero to
almost $6 million in sales their
Speaker:first 12 months on Amazon.
Speaker:So if you're not satisfied with
your current level of growth,
Speaker:if you're looking to diversify channels,
Speaker:maybe you're a little too dependent
on meta and you want to add YouTube or
Speaker:you're not pleased with
your Amazon growth,
Speaker:then we need to chat.
So visit
Speaker:us@omgcommerce.com, click
the Let's Talk button.
Speaker:We'd love to schedule a complimentary
strategy session with you.
Speaker:And with that back to the show.
Speaker:Well hello and welcome to another edition
of the E-Commerce Evolution podcast.
Speaker:I'm your host, Brett
Curry, CEO of OMG Commerce.
Speaker:And I am so excited about today's topic.
Speaker:This will be a first,
Speaker:we've never talked about this
topic in the history of the
Speaker:podcast. We're diving into AppLovin.
Speaker:How should you be thinking
about AppLovin how to use it,
Speaker:can you really scale on it? Will it
work for you? Is now the time to scale?
Speaker:And we'll get into all the ins and outs.
Speaker:And so my guest today is Miranda Pinger
Speaker:and she's an OMG client
with Cuddle Clones,
Speaker:gotten to know her and Ryan
and the team at Cuddle Clones,
Speaker:super smart marketers, amazing products.
You'll hear about those in a minute.
Speaker:And get this,
Speaker:she scaled from zero to
$80,000 a day on app 11
Speaker:last holiday,
Speaker:and now it's a staple in their marketing
arsenal and going to scale this holiday
Speaker:as well. She's going to tell you how
she did it and all the ins and outs.
Speaker:And so with that, Miranda, welcome
to the show. Thanks for coming on.
Speaker:And how's it going?
Speaker:Yeah, thanks for having me.
We're almost in the heat of q4.
Speaker:November is knocking on our door somehow.
Speaker:Crazy.
Speaker:It's already here. So yeah,
it's Black Friday time.
Speaker:It's Black Friday time
for sure. And today,
Speaker:who knows when people will
actually be watching this,
Speaker:but today was a big day for you.
Speaker:You were the keynote to a big
presentation with my buddy Taylor Holiday.
Speaker:So tell us about what you did today
because like in presentation mode today.
Speaker:Yeah, definitely. I've got
my presenter's hat on. Yeah,
Speaker:we were talking about the success of
AppLovin and channel diversification,
Speaker:which has been a main topic of this year
that I think a lot of people have been
Speaker:talking about.
Speaker:And it's been a key thing that I've
been trying to unlock for Cuddle clones.
Speaker:We've added App 11 last year. We've
added YouTube and Snapchat this year.
Speaker:So I think a more diversified
brand is a healthier brand.
Speaker:So if you're on Amazon, if you're
on lots of different places,
Speaker:I think you can reach customers in a much
healthier way versus if you're all in
Speaker:on one channel,
Speaker:you're going to have a really hard time
when that one channel is having a down
Speaker:day or is struggling to grow.
Speaker:Totally. There's more stability
with channel diversification.
Speaker:Usually the channels can feed off
of each other at least a little bit.
Speaker:There's not always a
ton of channel overlap.
Speaker:We'll actually talk about that as
it pertains AppLovin. But yeah,
Speaker:love working with you guys
and growing on YouTube.
Speaker:I think get the perfect
product for YouTube as well,
Speaker:but more on another episode
today is all AppLovin and
Speaker:also what was that event and where can
people check out the replays or do you
Speaker:know?
Speaker:Yep, you can find it on the Operator's
podcast, you can find them on LinkedIn,
Speaker:on X and on their website
and they'll have a recording.
Speaker:So if you want to hear even more in depth
from people outside of my voice who've
Speaker:really had success on the platform,
Speaker:and that's kind of where
the place to find it.
Speaker:Check it out. I love it. So
before we dive into AppLovin,
Speaker:we're going to start with that zero to
$80,000 a day scale run that you had
Speaker:last year, which is just phenomenal.
But for those that don't know,
Speaker:what is Cuddle clones?
Speaker:What do you offer and why do
pet lovers go crazy for your
Speaker:products?
Speaker:Yeah, cuddle Clones has a special
place in my heart. Say I have a horse,
Speaker:so I'm all in on the animals. And then
I have always grown up with rescue dogs.
Speaker:Amazing. And I have a rescue dog myself.
Speaker:So love animals have always been
really drawn to 'em and they hold a
Speaker:special place in my heart.
And I love the mutt mixes.
Speaker:I have a Clie cattle dog mix. So.
Speaker:Mutts are generally the best, right?
They, they're not pretentious, right? Yes,
Speaker:they're generally loyal, they're often
cute, their own signature unique looks.
Speaker:So I'm a mud fan as well.
Speaker:So all in on animals. So that's why
working with Cuddle clones is so much fun.
Speaker:And so Cuddle clones,
Speaker:what it was founded on was creating
custom replic because of your pet.
Speaker:So we have custom stuffed animals of your
dog or your cat or your horse or your
Speaker:gerbil. And most often people do buy
them when they pass away. So I think too,
Speaker:having a breed,
Speaker:I can't just go out and buy a stuffed
animal that looks like my dog because he's
Speaker:unique and everyone's dog is unique.
They don't all look the same.
Speaker:So if you go to cuddle clones,
Speaker:you can buy a stuffed animal
that looks exactly like your dog.
Speaker:They're all handmade. There's only one
of a kind. There's only one of your dog,
Speaker:there's only one cuddle clone of your dog.
Speaker:And these are phenomenal. I just want
to underscore when you say custom,
Speaker:and when you say replica of your pet,
Speaker:it's crazy how much this looks like your
pet. My business partner Chris Brewer,
Speaker:has a small dog named Bubbles who
he adores and Pauls is still living,
Speaker:but you did a clone of bubbles
and I'm telling you what,
Speaker:you look at a picture of real bubbles
and clone bubbles and you're like,
Speaker:I'm not really sure. I'm not really
sure because they're not moving,
Speaker:so I'm not really in the picture. I
don't know which is which. It's crazy.
Speaker:Yeah, yeah.
Speaker:They're very lifelike and our team
puts so much love and care into every
Speaker:single one they create. And that's
clear when you get the product.
Speaker:And I think that's unique when you buy
something that's a hundred percent custom
Speaker:online, you might be a little
skeptical of like, Hey,
Speaker:I don't know if this is going to
turn out. I don't get to preview it.
Speaker:I'm putting in all my information in
photos and then getting a product.
Speaker:It's really special
brand close to my heart.
Speaker:And in addition to the stuffed animals,
Speaker:we pretty much sell anything you'd like
to put your pet's face on as a gift.
Speaker:We also sell on the site.
Speaker:So our other bestseller that we had a
lot of success with on AppLovin and we're
Speaker:testing on YouTube now is
your pet's face on pajamas.
Speaker:So everyone loves getting
Christmas jammies,
Speaker:so make it even more
special with your pet face.
Speaker:PJ's for grownups, kids and for your pet.
Speaker:So get some PJ's with your pet's face
on it and have your pet wear it and you
Speaker:wear it too. It's a super
fun combo. And yeah,
Speaker:love what you guys are doing
and love how you scaled.
Speaker:You guys are really smart marketers,
like I mentioned. And so let's dive in.
Speaker:So this year, YouTube is new, Snapchat
is new. Last year app 11 was new.
Speaker:What led you to test app 11?
Speaker:And then walk us through that
story of zero to $80,000 a day.
Speaker:Because my guess is that was not
your target or your expectation.
Speaker:I'm assuming that exceeded even some of
your wildest thoughts on scale there.
Speaker:Yeah, definitely. I think onboarding
any new channel is a lot of work.
Speaker:You have to get a pixel,
Speaker:you need to figure out the
ins and out of an ad account,
Speaker:you need to get your ads uploaded.
It's a lot of work regardless of.
Speaker:Panel.
Speaker:And so heading into Black Friday
last year we were a bit behind Target
Speaker:and Meta was underperforming what
we had thought it was going to do,
Speaker:and we were kind of like, this is not
looking great heading into Black Friday,
Speaker:we should be a little
bit more up on revenue.
Speaker:We were crushing all year
and then November was getting
harder as the CPMs were
Speaker:rising on meta.
Speaker:Was that the main issue you think? It
was just the competition in the auction.
Speaker:CPMs rising on meta and that's what kind
of put a damper on what was otherwise a
Speaker:great year up to that point.
Speaker:And I think economic factors too, and
the users on Meta and Meta's algorithm,
Speaker:I think other people were having similar
issues last Q4 with trying to scale
Speaker:past what they had done previously on
Meta and previous years and months.
Speaker:That's kind of where we
were at mentally last Q4.
Speaker:So that's where Sean Frank from
Ridge was tweeting all about
Speaker:AppLovin and dropped Kathy's email into
Speaker:the Twitterverse. And.
Speaker:Kathy's from AppLovin.
Speaker:Yes. Yeah, Kathy's son,
Speaker:she's awesome if you get to
see her give any presentations.
Speaker:And so we emailed her and got
onboarded pretty quickly after that,
Speaker:probably a couple days
we sent over our assets.
Speaker:At the time the platform
was not self-serve,
Speaker:so in order to get into the platform,
Speaker:you had to be spending at least
$30,000 a day on meta, and
Speaker:that was your proof that you
could get into the platform.
Speaker:They just wanted to keep it small because
it wasn't so you couldn't just get in
Speaker:there and work on it yourself yet.
Speaker:Got it.
Speaker:But they helped us with all of our
assets and getting things uploaded,
Speaker:and then at the time there
was an onboarding credit,
Speaker:so that was also an incentive
of, Hey, if this doesn't work,
Speaker:we'll just not spend our own money.
So that was helpful too of, okay,
Speaker:we're going to onboard with this
credit and if it doesn't work,
Speaker:we'll just turn it off
and no harm, no foul.
Speaker:Yep, totally makes sense.
I love the setup there.
Speaker:Hey, we're not hitting our goals.
We're not hitting our targets.
Speaker:And good entrepreneurs, good marketing
teams, you don't accept that,
Speaker:right? You're like, no, we want to
hit our goal and exceed our goal.
Speaker:And so what else do we have out
there? And also any smart marketer,
Speaker:you're living on D two
C, Twitter or D two CX,
Speaker:so kudos to you following smart people
like Sean Frank. And so you're like, Hey,
Speaker:let's give this app 11 thing a try.
Speaker:And so what did that look like?
Speaker:So obviously you started Zero
because it was brand new.
Speaker:How long did it take
to get to $80,000 a day
Speaker:and what did that look like?
What was that experience like?
Speaker:I'm assuming it was quite a ride.
Speaker:Yes, and so the thing about Cuddle clones
is it does most of its revenue in q4,
Speaker:so because it's a great gift, everyone
wants to buy it for the holidays.
Speaker:So that's where we're a
bit unique compared to an
average G two C brand where we
Speaker:have to work really,
Speaker:really fast in a very short window
of time because we're also custom,
Speaker:so we can't just Amazon prime
you a custom order in a few days.
Speaker:So our shipping cutoffs
are much earlier. Yeah.
Speaker:Totally. That makes sense. Yeah.
Speaker:Because the earlier we have a shorter
window, so you have to act very,
Speaker:very quickly in a short period of time
and make sure you're hitting all your
Speaker:KPIs on a daily basis.
Speaker:Every day does count when 30 days out
of the year you're going to do most of
Speaker:your revenue.
Speaker:Yeah, yeah.
Speaker:Like every day is a few weeks
or some days are a month
Speaker:to other times year. And
so it totally makes sense.
Speaker:It's nice because you can dial
up the urgency for the buyer.
Speaker:So that's real urgency,
not manufactured urgency,
Speaker:but it means you can't
screw it up every day really
Speaker:matters for driving those
new orders. So yeah.
Speaker:Were you just glued to the app 11
dashboard increasing budgets and bids
Speaker:constantly or what was that journey like?
Speaker:Yeah, you actually couldn't
touch anything at the time. Okay.
Speaker:You got it.
Speaker:There was Nova fiddling
of my fingers. So yeah,
Speaker:the team is the one at the time that
was managing all of our budgets.
Speaker:So we had a Slack channel with them and
they would give recommendations to us,
Speaker:but I genuinely couldn't touch the
platform. I couldn't adjust a budget,
Speaker:I couldn't touch anything,
which sometimes as a marketer,
Speaker:sometimes it's good to have
to ask someone else, Hey,
Speaker:can you do this for me so that
you're not the one touching things.
Speaker:So that's kind of how we started
with them. And obviously now,
Speaker:but at the time you
couldn't touch anything.
Speaker:So they onboarded with our whole
ad account, all of our videos,
Speaker:and essentially we had a $10,000 credit,
Speaker:and if I was the one doing that
with 10 grand, I'd been like, oh,
Speaker:let's spend 300,
Speaker:maybe 400 a day and then we'll go to a
nd and then maybe we'll go to: Speaker:In my head,
Speaker:that's probably how I would spend
10 grand for the brand and they
Speaker:spent it over the weekend,
so it was like boom,
Speaker:the 10 grand was out the
door in a couple days.
Speaker:Let's go man. And so how did that
first 10 K perform? Obviously? Well,
Speaker:because you scaled up
dramatically after that, but yeah.
Speaker:What kind of CPAs were you seeing
in comparison to other platforms?
Speaker:What did that look like?
Speaker:It was blowing that out of the water.
Speaker:It was crushing on every single metric
that a marketer looks at click through
Speaker:rate.
Speaker:Validated by Triple whale. Right?
Speaker:So you're using the pixel from App 11,
Speaker:but you were really validating
through Triple Whale.
Speaker:Yeah, yeah. So we had that third party
source that you could really trust.
Speaker:We saw revenue go up, we
saw our MER come down,
Speaker:which are all your North star metrics
of like, Hey, this is working,
Speaker:this is going well.
Speaker:It's working, it's.
Speaker:Working. And so we were like, alright,
cool. Let's put our own money in this.
Speaker:Now we spent through their
$10,000, we have proof of concept.
Speaker:So at that point we were at.
Speaker:A quick question here on the volume,
Speaker:because I've got thoughts on this with
a few other platforms, YouTube namely.
Speaker:But did they recommend condensing that
Speaker:$10,000 spend into a
tight window because the
Speaker:algorithm works better that way
and because they feel like you can
Speaker:learn and grow when you spend that
much money in that tight of a window?
Speaker:Or was it more about they knew what your
goals were and they knew that you had
Speaker:this 30 days to kind of make hay and
so they were trying to hit that target?
Speaker:Yeah, I think we both were
seeing such good results.
Speaker:So early on it was kind of a no-brainer
of we just this thing day over day,
Speaker:will it break, will it hold? And
that was kind of the crazy part of,
Speaker:to sit there and say, okay,
well we spent five grand a day,
Speaker:let's go to 10 grand and then see
the 10 grand keep holding steady
Speaker:roas, keep nothing went down
that scaled crazy, alright,
Speaker:let's do 30 grand today and
then alright, let's do 45,
Speaker:let's do 50.
Speaker:And then it got to the point where within
seven days I was telling them, okay,
Speaker:let's spend $80,000 today on
Black Friday and let's just go.
Speaker:Because again,
Speaker:we have such a short window where most
marketers probably wouldn't go that hard
Speaker:in it, but it's like I've
got three weeks here,
Speaker:we got to make as much
revenue as possible.
Speaker:Totally. But it made sense because
you've got the triple oil click data,
Speaker:so you see click attributed
data from these campaigns,
Speaker:you can see your global sales,
you can see your MER globally,
Speaker:your in new customer, CPA type of thing.
Speaker:And so you knew you were on
it was working and so why not?
Speaker:That's fantastic.
Speaker:So you basically gave them your
meta ad account and then they were
Speaker:tweaking some of your top meta creatives
for that initial run or what were the
Speaker:creatives like in that first run?
Speaker:So we had some meta creatives, but
for our bestseller, the Pajamas,
Speaker:we actually didn't have a ton of video.
Speaker:Most of our winning ads
on meta were stills,
Speaker:and that's what had always
worked on meta for us.
Speaker:So we didn't invest into a lot of video
at the time because Meta didn't usually
Speaker:deliver it or spend as much on it compared
to all the stills that we would make
Speaker:of the product.
Speaker:So we actually didn't have a ton of
video when we launched and we kind of
Speaker:scraped some together of, okay,
Speaker:well here's a good voiceover and here's
some good visuals that we have in the
Speaker:drive. It was very much piecing
stuff together on the fly.
Speaker:It wasn't a giant production timeframe.
Speaker:It was working with my
creative strategist, Sydney
and us being like, okay,
Speaker:this is what we think
could work on the platform.
Speaker:Let's make a true ad because we know
someone's watching an ad and kind of see
Speaker:what happens.
Speaker:So we really didn't have a Meadow winning
video that was active in app love,
Speaker:perfectly honest. Got.
Speaker:It crazy.
Speaker:So you pulled it all together for App
11 and I think it'd actually be useful.
Speaker:I know there's been quite a bit of
chatter online and on D two C Twitter and
Speaker:stuff about App 11, but for those
that don't know, what is App 11?
Speaker:So what kind of ads are you running?
Where are these ads showing up?
Speaker:What is App 11 for the uneducated?
Speaker:Yeah,
Speaker:so App Eleven's been around for quite
a while in the mobile app space.
Speaker:So it's a platform that's
existed for a while,
Speaker:but it's new to us e-comm folks because
it wasn't open to e-commerce before.
Speaker:So they have all this
advertising data on mobile game
Speaker:players and typically if you think about
if you've played mobile games on your
Speaker:phone, you would get more
ads for mobile games.
Speaker:And so if you're playing Candy Crush,
Speaker:you're going to get an ad for Clash
Royale or you're going to get ad word
Speaker:scapes, you're a different ad.
Speaker:And they recently then rolled out
this e-comm platform Axon to where
Speaker:now e-comm ad buyers can buy
inventory on a mobile game.
Speaker:Yeah, it's amazing. So
these are all video ads.
Speaker:They show up on mobile apps, mobile games,
Speaker:they're nons skippable, so you
could exit out of the game,
Speaker:but they're nons skippable, right?
Speaker:So if I'm playing Candy Crush and not
the paid version or whatever and the ad
Speaker:pops up, I can either close
or watch it basically.
Speaker:And in most cases, you're
actually entering into an
agreement with the game of,
Speaker:Hey, I want to earn extra coins,
I want another try at this round.
Speaker:And so you're kind of entering in this
agreement with the platform of saying,
Speaker:Hey, it's.
Speaker:A gamification of watching the
ad to earn a little something.
Speaker:Yeah, exactly. So you're entering into
this agreement with your game of saying,
Speaker:Hey, I will give you my time.
Speaker:I'm going to give you 30 seconds
of my time to watch this ad and
Speaker:you're going to give something in my game.
Speaker:I love it.
Speaker:Love it. People go into it
knowing I'm watching an ad,
Speaker:I have voluntarily given the
click to say, I will watch an ad.
Speaker:People are expecting
to see an ad, they're.
Speaker:Expecting to see it, there's
something in it for them.
Speaker:So they're not resenting the ad maybe
like they do in other platforms.
Speaker:And so that's maybe part of why some
of these ads are really accepted and
Speaker:responded to. So super, super
interesting. Now the platform though,
Speaker:so in the early days when you scale from
zero to a hundred or zero to 80 KA day
Speaker:in less than seven days,
Speaker:that was all managed by
the app 11 team now itself
Speaker:serve.
Speaker:What does that look like and how
Speaker:important of a part of your marketing mix
is App 11 today and even when it's not
Speaker:peak season?
Speaker:Yeah, it's remained between 20 and 30%
of our media mix all throughout this
Speaker:year.
Speaker:And at this point I've spent a couple
million dollars on the platform and it's
Speaker:continued to help our brand grow this
year. And because of the seasonality,
Speaker:I'm really expecting it
more growth heading into Q4.
Speaker:And as we sit today in October, it
is our largest spending channel.
Speaker:It is currently surpassed meta by
a lot for the month of October.
Speaker:Crazy in 2025. It's so crazy.
Speaker:And we've never spent in the
month of October ever on app 11.
Speaker:So this is all brand new data and
brand new customers for October.
Speaker:That's amazing.
Speaker:Let's talk a little bit about
who is the buyer here, because
Speaker:the buzzword obviously in marketing over
the last year or two is incrementality,
Speaker:meaning can we get net
new customers from this ad
Speaker:endeavor that we wouldn't
have gotten otherwise?
Speaker:Or are we just paying for another ad
that's going to be inserting itself along
Speaker:the buyer journey for people
that we're going to buy anyway?
Speaker:And what's really clear about App
11 is that these are net new buyers.
Speaker:And from your experience,
Speaker:it looks like there's not a lot of
crossover between typical AppLovin buyers
Speaker:and meta buyers. Can you
talk a little bit about that?
Speaker:Who are these buyers
coming from? App Love.
Speaker:Yeah, so we actually
looking in Triple Whale,
Speaker:we saw there was less than a 5% overlap
from our meta customers and our app
Speaker:love, and that was at of
42,000 orders last Q4.
Speaker:So it's a very large data set as well.
Speaker:So out of 42,000 orders, less than
a 5% overlap with Meta's customers.
Speaker:And we did find pretty often that the
app Levin customers were first click
Speaker:buyers. They would click on the
ad, they would go on our website,
Speaker:and they would check out that day
because you gave them 30 seconds of
Speaker:information for them to read versus
you saw still on Pinterest or
Speaker:Meta,
Speaker:or you just saw a graphic
on a Gmail website where you
Speaker:have to go learn more on the site.
Speaker:So your time on site is going to be
longer and you may need to have more
Speaker:questions answered versus if you
watch a 32nd commercial of the
Speaker:product that tells you everything about
it, you're much more ready to buy.
Speaker:Yeah, it totally makes sense. And your
product is pretty straightforward,
Speaker:at least the pajamas are the cuddle clone.
Speaker:Maybe this wasn't going to have a few
more questions and it's more expensive,
Speaker:but do you think part of that where people
were clicking and buying one day was
Speaker:because it was holiday or are
you seeing that now even when
Speaker:you're not running during, I
guess now is almost peak holiday,
Speaker:but when you're running in the off season,
Speaker:is it still kind of that click
and buy day one from map 11?
Speaker:Yeah, we do see that a lot.
Speaker:We see probably one of the highest day
one ROAS out of all our channels on app
Speaker:11 I think just because of the time that
the customer spends with you. I mean,
Speaker:attention's the new currency.
Speaker:So every app and every social media
channel is trying to just capture your
Speaker:attention and that's what you're buying
with app Love is attention for a full 30
Speaker:seconds.
Speaker:Yeah, yeah,
Speaker:it's crazy and attention
that someone has agreed ahead
Speaker:of time to give you. And
so again, I think there's
Speaker:less resistance and probably
less resentment as well,
Speaker:which has got to work in the
advertiser's favor. I would think.
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So let's do this.
Speaker:I want to spend quite a bit of time on
the creative side because as with any ad
Speaker:channel, creative is the biggest lever.
Speaker:Creative is what's really
going to move the needle,
Speaker:that's where you're going to win or lose.
Speaker:But let's talk about targeting
and media buying for a minute.
Speaker:Longtime media buyer did TV back
in the day, of course now Google,
Speaker:YouTube and Beyond and stuff.
Speaker:And so I do like to tinker on occasion
and pick audiences and all these things.
Speaker:Yeah, no, I know you, you guys
geek out about that as well,
Speaker:but what is possible, what
is not possible on app 11?
Speaker:Yeah, so there is no targeting,
Speaker:there's no toys and rules
to tinker with, which.
Speaker:Partially makes me very nervous,
Speaker:but I obviously know Sean Frank really
well and several others and seeing your
Speaker:success, I'm like, okay,
Speaker:I get it that the algorithm's smart but
still makes me a little bit nervous.
Speaker:Yeah, I think the most important part
is your ad creative doing the targeting,
Speaker:which we've talked about. Everyone's
talked about with meta, leave it broad.
Speaker:That's been a topic for the past five
years of don't put target demos on your
Speaker:meta account, leave it broad,
let the ads do the targeting.
Speaker:I think that's kind of the brave new
world that we're going to live in as
Speaker:advertisers of making
really good creative that
Speaker:an algorithm can pick up of
who to serve it to. I mean,
Speaker:I think all the social platforms,
Speaker:platforms have cracked that with organic
content and viral reels, viral tiktoks,
Speaker:they knew who to show it
to based on a few times.
Speaker:So the same thing's going
to happen with advertising.
Speaker:Makes a lot of sense.
Speaker:And so basically the levers you
have to pull mostly creative,
Speaker:we'll talk about that in a minute,
but you've got your budget,
Speaker:it's your daily budget, you've
got bid and that's pretty much it.
Speaker:And how do the bids and budgets work?
Speaker:Yeah, so you'll set either for e-comm,
Speaker:you've got cost per purchase
or you've got a target roas.
Speaker:So whatever works for your business,
you can try both. I've tested both.
Speaker:I have success with both and
whatever works for your business.
Speaker:And then you're going to set a goal.
Speaker:So whether that's your target
goal is to hit a 300% ROAS or a
Speaker:100%, whatever that is,
Speaker:you're going to input your goal there
or your cost per purchase goal and the
Speaker:algorithm's going.
Speaker:To do you start with that goal. So
when you first launch with App 11,
Speaker:do you recommend having a goal or you
recommend having a little more open where
Speaker:they're just like, Hey, get me
as many conversions as you can.
Speaker:I would recommend having a goal that's
closest to your business objectives.
Speaker:The algorithm's pretty smart to know to
put you in the auctions that it thinks
Speaker:it can win on. So that's what I've
discovered is putting the truest business
Speaker:goal that you can into the auction and
that way it can go out and find your
Speaker:ideal customer at a target
that makes sense for you.
Speaker:The other options you have for targeting
are either day zero roas or day seven.
Speaker:So if you want more data,
Speaker:usually I would recommend using day seven
because it's going to just the system
Speaker:more data. I use seven
day on meta as well.
Speaker:So that's just kind of what I found
the most successful for our brand.
Speaker:But you can do whatever fits
your business objectives,
Speaker:but usually day seven is feeding
it the most data as possible.
Speaker:Makes sense. And I think
just like any platform,
Speaker:the more conversion data you feed it
feed the better the algorithm is going to
Speaker:get. And if you have the seven day window,
Speaker:you can rest with some confidence that
there's going to be a lot of day one or
Speaker:day zero conversions. Those
will be captured obviously
in that seven day window.
Speaker:So yeah, that totally makes sense.
Speaker:And so then what kind of data
can you see from this then?
Speaker:Are you seeing things like CPM and
Speaker:CTR and CPCs and things like that?
Speaker:Is it calculating those
and showing those to you,
Speaker:or what does the reporting look like?
Speaker:Yeah, you'll see the same
things you see in meta,
Speaker:I think what makes it different or
again, your interactives, your end cards,
Speaker:those are things separate from your video,
Speaker:but you'll still see your click through
rates, your CPMs, what you're paying,
Speaker:and then you can also still
see day zero, day seven,
Speaker:day 28 row and platforms similar
to how you can measure in meta,
Speaker:especially if you don't have a North
Beam or a triple whale to pull out those
Speaker:attribution windows
longer than seven days.
Speaker:Got it, got it. Makes sense.
Speaker:And then are you actively
going in and pausing
Speaker:creatives,
Speaker:adding new creatives or mostly are you
letting the algorithm do its thing and
Speaker:basically if there's a
creative that's not working,
Speaker:it's going to take that to zero on
its own. What does that look like?
Speaker:I think it all depends on the journey
you're on with app 11 and where you're at.
Speaker:I think you should pause ads after
Speaker:a certain period of time if they
aren't working for your business,
Speaker:especially if you have a lot of them
in there. If you've only got 30 or so,
Speaker:I would just let them all, leave
them all on, let them learn.
Speaker:But we got to the point where we had a
couple hundred in each campaign and then
Speaker:it got to the point where it was
like, okay, we have a lot of data,
Speaker:we're feeding the system, let's
try and concentrate this more.
Speaker:So at that point we did go in and turn
off ads that didn't perform over a 60 day
Speaker:window. So we gave it a lot
of time to see if like, Hey,
Speaker:is this going to be successful?
Then we did turn some ads off,
Speaker:but I think you're perfectly safe to
leave them on for a long period of time,
Speaker:especially as you're starting.
Speaker:Cool, that's great.
Speaker:And then are you doing
one consolidated campaign
Speaker:per product line? So maybe you guys
did one for clones, one for PJ's,
Speaker:or are you doing separate campaigns
maybe by avatar or customer persona?
Speaker:What does that look like?
Speaker:We have just one campaign
per product type.
Speaker:So PJ's have their own campaign clones do.
Speaker:That's how I run everything on Google
and Snapchat and Meta just to keep those
Speaker:personas of that product in one place.
Speaker:The conversion rate is the same and
the A OB is the same per product.
Speaker:So I wouldn't recommend mixing products,
Speaker:but I think keeping them in their
own campaigns, this is fine.
Speaker:You can have a hundred ads on
one product and be healthy.
Speaker:Got it, got it. And the algorithm
is going to decide, okay,
Speaker:I know who going to like this ad and
who's watching, who's responding to it,
Speaker:things like that.
Speaker:And they won't spend on an ad
that's not successful either.
Speaker:I think that's something important to
note that it's not going to pick up an ad
Speaker:and spend a lot of money
on it at a bad ros,
Speaker:which I think sometimes you'll see
happen in meta if it's not successful and
Speaker:it's not hitting targets, it's not
going to spend very much on it,
Speaker:so it's going to drop to the bottom.
Speaker:So I would not worry about that happening
because I think people worry about the
Speaker:meta of like, oh,
Speaker:it picked up this ad and it's spending
crazy money and it's a 0.2 roas.
Speaker:I don't dunno what Meta's doing with it.
Speaker:That won't happen with Apple and I
have not seen that happen. And again,
Speaker:that's with a couple hundred
creative we've tested,
Speaker:I have never seen that happen.
Speaker:Got it. Totally makes sense. Okay,
Speaker:so let's get into the
creative side of things.
Speaker:This is where the magic really
happens. So these are all video ads,
Speaker:they're all vertical, correct? So
we're not running landscape ads,
Speaker:these are all nine by 16 or four
by five or one by one, correct?
Speaker:Or are they all nine by 16?
Speaker:They all need to be nine
by 16. Yeah, no scores.
Speaker:Got it. So all nine by 16.
Speaker:Talk a little bit about
how long are these ads,
Speaker:what are the requirements of the platform
and where are you finding the most
Speaker:success? At what ad length
are you finding wins?
Speaker:You can upload up to 60 seconds.
Speaker:I would recommend doing at
least 30 at the low end.
Speaker:You can upload shorter than that,
Speaker:but we usually see a lot more
success having longer ads.
Speaker:People go in there expecting
to watch a longer ad.
Speaker:So I think if you only
showed them 15 or 16 seconds,
Speaker:you're just not utilizing the platform
enough and the time that you have with
Speaker:the customer.
Speaker:And I think just to draw a
quick parallel to YouTube,
Speaker:we spent millions a month on
YouTube and we see the same thing.
Speaker:You can run fifteens and people like them
and maybe they get less frustrated or
Speaker:something like that, but
usually people don't respond,
Speaker:they don't click or they
don't convert. And so yeah,
Speaker:I love that 30 to 60 seconds
and just test within that
Speaker:window,
Speaker:but you got a captive audience they've
agreed to watch and so tell them enough
Speaker:to get them excited to
overcome objections,
Speaker:to get them to click and to take
action. So that makes a ton of sense.
Speaker:Now are you running polished ads?
Speaker:Are these like UGC mashups?
Speaker:Do these look like a meta
ad look more like a TV ad?
Speaker:Talk about the style of ad.
Speaker:Yeah, I would say it's kind of
right in the middle of those things.
Speaker:So we've got millions of followers
on TikTok and on Instagram and
Speaker:Facebook and those viral entertaining
videos that everyone's like, oh,
Speaker:just plug it into meta,
it's going to work.
Speaker:That actually doesn't work
great on the platform.
Speaker:Someone's going in there
expecting to see an ad.
Speaker:So I think you can still be entertaining
and you should still be entertaining as
Speaker:a brand, but I don't think
you need to be super polished.
Speaker:And I also don't think you should run
something that's pure entertainment driven
Speaker:because someone's expecting to see an
ad and I think you're not utilizing your
Speaker:time with the customer if you aren't
giving them information about the product
Speaker:and following a story
arc about your product.
Speaker:Yeah,
Speaker:it's such good advice and I think you
could draw a few parallels to TV just more
Speaker:from a call to action standpoint
or a structure this like an
Speaker:ad versus an organic post that you just
want to go viral on TikTok or something
Speaker:where if you look at, and
I come from the TV world,
Speaker:if you run a TV ad that's
just entertaining or just fun,
Speaker:people may watch it and
people may remember it,
Speaker:but they're not going
to take action on it,
Speaker:they're not going to make a purchase.
Speaker:And so you need to structure that ad
where you are telling people where to
Speaker:go, what to do, getting them hyped up
to buy, you got to ask for the sale,
Speaker:things like that. And so totally
makes sense. Make this a commercial,
Speaker:not just a fun viral video.
Speaker:So what are some of the components then
if you look at your winning ads versus
Speaker:ads that did not win,
Speaker:what are some of the components or what
are some of the things that the winning
Speaker:ads have in common?
Speaker:Yeah,
Speaker:the winning ads definitely flow
more like an advertisement than an
Speaker:entertaining video that you
would see on social media.
Speaker:So I think that's something to keep
in mind and I think the more you can
Speaker:overcome objection ahead of time for the
customer when you are telling a story
Speaker:to them is the most important. So
some of our winning videos have,
Speaker:we sell long pajamas,
we sell short pajamas,
Speaker:we sell pajamas for
your kids and your dogs.
Speaker:So those questions are already
out of your head of, oh,
Speaker:well can I get this for my kids?
Speaker:So they have kids sizes already have
overcome that objection. Would highly
Speaker:recommend taking all your meta comments
and questions and putting them in an ad
Speaker:because we would get those all the time.
How can you overcome them before that?
Speaker:They even have to go looking for it.
Speaker:So I think that's a really important
thing to keep in mind when you're running
Speaker:ads there. And also just give them
all of the features and benefits.
Speaker:If you're selling a supplement, what
are the health benefits that you'll see?
Speaker:What is the before and after state? What
is the problem you're trying to solve?
Speaker:And then give them the solution
with your product. So I think.
Speaker:That.
Speaker:Can go very DR style and you are wanting
to get a response and a reaction from
Speaker:these people.
Speaker:So how can you tell your story in that
short window to where there's nothing
Speaker:left they have to question except
putting their credit card in.
Speaker:Totally makes sense. Yeah,
Speaker:it's one of those things where
questions left unanswered
Speaker:objections left unaddressed
will cost someone to not take
Speaker:action,
Speaker:they're not going to click and they're
not going to do what you want them to do.
Speaker:And so yeah, what are the FAQs, what
are the top features and benefits,
Speaker:address those and then ask for the clicks.
Speaker:Are you guys kind of following one of
the YouTube formulas that we use as hook
Speaker:product demo social proof,
Speaker:which we weave some objection busting
in there and then call to action and
Speaker:there's some different layers and
different things we do there as well,
Speaker:but would that kind of be the
flow for AppLovin as well? Right.
Speaker:We still want to think about even
though we get a captive audience,
Speaker:we still want to think about the hook,
Speaker:still need the product demo there still
need some objection busting and social
Speaker:proof and they need a
clear call to action.
Speaker:Any tweaks or nuances
you would share there?
Speaker:No,
Speaker:I would just say that the hook is
important but it is not going to make or
Speaker:break.
Speaker:I think about a YouTube ad if you don't
capture their attention in five seconds.
Speaker:Your host, yeah.
Speaker:Audio, but same thing with meta.
Speaker:If you don't capture your attention in
0.2 seconds, you're scrolling. So I.
Speaker:Think.
Speaker:That's the point where you
don't have to do, I think meta,
Speaker:you have to get a little crazy with your
hooks to get someone to stop scrolling
Speaker:and yeah.
Speaker:That thumb stop rate is huge for YouTube,
Speaker:the skip rate is huge or
the view rate is huge,
Speaker:but here is it maybe more that the
hook is about getting someone in
Speaker:the right frame of mind and getting
them thinking about your product or
Speaker:prepping them for selling
rather than thumb stop or view
Speaker:rate.
Speaker:Yeah, definitely.
Speaker:And some of our winning ads
is our pajamas in a state that
Speaker:kind of looks like a fireplace,
Speaker:so you kind of get that
cozy energy from it and.
Speaker:Totally you're.
Speaker:Like, oh, this is cozy, this is warm,
Speaker:this is the emotion
that comes with pajamas,
Speaker:which is important. Same thing if
you're selling a problem solution.
Speaker:If you're selling
something for performance,
Speaker:what is the feeling you're going to
have with that product to start the ad?
Speaker:I love that. Yeah. What emotion
do you need to evoke for this?
Speaker:It's like love and adoration for
your pet and it's just good family
Speaker:vibes and stuff like that.
As we lean into holiday,
Speaker:the fireplace and stuff kind of
feels like Christmas morning.
Speaker:It all just feels right.
Speaker:So it's like getting someone
in the right frame of mind,
Speaker:love that so little nuance on the hook,
Speaker:you're prepping them to sell them,
Speaker:you're not so much worried about
thumb stop rate or view rate.
Speaker:So that's really cool.
Speaker:What other elements in the ad itself,
Speaker:and I want to talk about things like
in card and the DPAs and stuff that are
Speaker:part of this. So I think a lot
of people don't dunno about,
Speaker:so we'll talk about that in a minute,
Speaker:but other elements of the video ad
itself that are critical to have.
Speaker:It's really important to
have an offer in your video.
Speaker:Obviously we know offers
are important in e-commerce,
Speaker:give someone a reason to buy,
Speaker:but I think we've even tested not having
offers and ads to see what's going to
Speaker:change and usually the click-through
rate drops by at least 2% statistically.
Speaker:Whoa. So when you say offer,
Speaker:you're saying specifically
save this much, get this deal,
Speaker:we've got this sale or
this promotion going on.
Speaker:So you're talking about
that kind of offer.
Speaker:Yes, for sure. So what's the offer?
Speaker:And it's easy too to switch out if you
don't have an offer in the video and you
Speaker:want to have it in an end
card or an interactive,
Speaker:you could change those out every weekend
if you've got a different offer every
Speaker:weekend.
Speaker:So that's also a unique thing where you
don't have to go shoot a whole new video
Speaker:or edit into Premiere and edit a video.
Speaker:That's great. That's great. Okay, cool.
So let's actually talk about that.
Speaker:So every video ad then has
an in card and an interactive
Speaker:after it. So talk about what
are those and how do those work?
Speaker:So you'll have images that you can upload
and then you'll also have interactives
Speaker:and the system will feed through in
testing different things. So images,
Speaker:you could take your top stills from
meta and reincorporate them as your end
Speaker:card.
Speaker:You can take product images
of no context at all,
Speaker:just product image and you could also
just go very off or heavy on your end card
Speaker:of like, Hey, black Friday sale
going on now save 50% bogo,
Speaker:whatever that is.
Speaker:You can also put into that image the
interactive end cards are different.
Speaker:So those are more of, it says interactive,
Speaker:so you can scroll on them.
Some of them are quizzes.
Speaker:You could run a quiz and
someone can click on it.
Speaker:So you're trying to get the
user engaged with the ad.
Speaker:I'm sure if you've played a mobile game,
you've played one where it's like, hey,
Speaker:drag this over here in the
ad so that you're touching it
Speaker:and that makes you more
likely to engage with it.
Speaker:So these are the same way with
e-comm where you can ask a quiz.
Speaker:You can also make them scrollable so
there's somewhere you can input a bunch of
Speaker:images and then the user can scroll
through them so they're actually touching
Speaker:the ad and interacting with it.
Speaker:So great.
Speaker:And there's also something psychological
about if you are interacting with the
Speaker:ad, clicking on things
or hovering over things,
Speaker:you're more likely to
take action and purchase.
Speaker:And so what I'm going to do,
Speaker:I'm actually going to share
my screen and we will walk
Speaker:through one of your ads.
I'm going to mute it.
Speaker:I know this is only going to be most
valuable for people that are watching the
Speaker:YouTube video,
Speaker:but I'm going to have you give a
commentary here and I'll chime in as well,
Speaker:Miranda as we go.
Speaker:But this is one of your current winning
ads and you can see if you're watching
Speaker:this, we got, what is this word?
Speaker:Scape is the game that
someone is playing here and so
Speaker:of course they're trying to level up or
whatever got this bonus gift and then
Speaker:here's the ad,
Speaker:and now we're seeing a closeup of the
pajamas with a cute furry dog on there and
Speaker:then someone holding their pet.
There's that family room with
Speaker:the family. Kind of taking a look here,
Speaker:how did you select these? So these videos
that they're showing us rapid fire,
Speaker:it's showing clips of different
styles of pajamas, pajamas on people,
Speaker:pajamas that are folded and kind
of on the bed type of thing.
Speaker:How did you select the
video clips for this?
Speaker:Yeah, we wanted to have a variety and
I think when you have UGC content,
Speaker:mixing it with a voiceover we have
is really effective of keeping
Speaker:attention and then also showing
different use cases of the product.
Speaker:So we don't just have a 20-year-old
influencer wearing pajamas. We have the.
Speaker:Whole.
Speaker:Family around the tree. We
have kids, we have the dogs.
Speaker:There's a lot of content around the tree
in this ad at Christmas time to kind of
Speaker:evoke that feeling of.
Speaker:Totally.
Speaker:Having Christmas pajamas.
Speaker:Just giving family all that.
Speaker:Yeah, so those are kind of the reasoning
behind having lots of different clips,
Speaker:showing it on the bed really close up
so it's not just on a model. So okay,
Speaker:when you open your package,
what is it going to look like?
Speaker:I think too if you shop for apparel
and in person in a store, it's folded.
Speaker:It's not on your bed, it's on a display
and you're touching it and feeling it.
Speaker:You can't do that with e-commerce.
Speaker:So it's like how can you evoke the
same feeling of going into a store,
Speaker:picking up apparel, feeling it,
Speaker:touching it and opening it visually
in an ad so that you can get that
Speaker:same feeling that you would
get going to the mall?
Speaker:Yeah,
Speaker:it's so good and we run a lot of
mashups for a lot of different brands
Speaker:from popcorn to accessories to skincare,
Speaker:and we did this back
in the day with native,
Speaker:we would always try to find a lot
of diversity with the UGC just like
Speaker:you're talking about
because you want the person,
Speaker:whoever you're trying to get to buy to
either see themselves in the ad or to
Speaker:see the person they're buying
the gift for in the ad.
Speaker:So you've got some clips
here that are just kids,
Speaker:two kids sitting on the fireplace with
the stockings behind them or sitting on
Speaker:the hearth or whatever.
Speaker:You've got a couple of people that
are just slightly older by themselves.
Speaker:You've got some people in their twenties,
Speaker:you got some young families that include
mom and dad, everybody's wearing PJs.
Speaker:So you've got some real diversity there
where someone's going to watch this
Speaker:one.
Speaker:It's fast paced so you're not tempted
to look around the room or check your
Speaker:watch or something like
that you're watching,
Speaker:but then you're also going to see
yourself or your loved one in this ad,
Speaker:which is really, really important.
Speaker:Yeah, definitely.
Speaker:I think the most successful ads we've
had on AppLovin two include a lot of
Speaker:different use cases too of
buy it for your grandkids,
Speaker:buy it for your significant other,
Speaker:buy it for your best friend trying
to evoke maybe if they don't
Speaker:like it themselves,
Speaker:but I know someone with a dog who I
need to get a gift for and then if we
Speaker:mention it, that recall is there.
So I think that's important too.
Speaker:If you are trying to not hit a
niche audience and you want to go
Speaker:really broad, you have to
go broaden your ad too.
Speaker:So if you just have a 20-year-old creator
talking about why she bought them for
Speaker:herself,
Speaker:you're going to find 20 year olds who
want to buy it for themselves and that's
Speaker:great,
Speaker:but if you want to get it out to everyone
and everyone who sees it to buy and
Speaker:for that ad to grow in that pocket,
you have to go broader in your ad.
Speaker:Same way that you would go broader in
your targeting if you were to touch all
Speaker:the controls.
Speaker:Totally. And there's a reason if you
watch direct response ads or even mini
Speaker:infomercials where someone will give
all the use cases and you may be
Speaker:tempted to say, well it's obvious it's
pajamas, you can buy it for anybody,
Speaker:why do I have to list it? But sometimes
you seem to be really obvious,
Speaker:people are not thinking deeply about
your product and so saying buy it
Speaker:for your kid or for your grandkid or for
your niece or your nephew or whatever,
Speaker:you kind just need to make the
right suggestions because people,
Speaker:we can't assume that people will be
thinking about that on their own.
Speaker:And you see an ad, you
may not like it yourself.
Speaker:I mean there's a lot of things here. Yeah.
Speaker:Totally.
Speaker:Especially in the holidays, I'll
see an ad for something, I'm like,
Speaker:I don't like that, but I'm like, oh,
but my husband might like that but.
Speaker:I got to buy a gift for Exactly. But.
Speaker:If you don't call it out,
Speaker:I'm probably not going to subconsciously
think that unless someone was like,
Speaker:Hey, buy this for your significant other.
Speaker:Buy this for someone
else other than yourself,
Speaker:especially if you are trying to target
people outside of what they would buy for
Speaker:themselves.
Speaker:Love it. How holidays love it.
So then as we're going here,
Speaker:there's a shop now button at the bottom
that's always there and then you show
Speaker:this 60% off deals. You talk about,
hey, the best ads have offers.
Speaker:There was a hooray audio
that goes on with that.
Speaker:So you've tested these ads
with and without the 60%
off or with other discounts
Speaker:or whatever and this has been your winner.
Speaker:Yeah,
Speaker:definitely having an offer and
especially if you are a brand that
Speaker:advertises in Q4 and you are
something that people gift to others,
Speaker:I think the urgency of like, hey, this
is a deal you should get right now,
Speaker:it's for the holidays, limited time
offer. Another thing we do a lot is like,
Speaker:hey, you need to get it
in time for Christmas,
Speaker:especially it being a custom product,
you don't have until prime day,
Speaker:two day Amazon it to your
house on December 22nd
Speaker:that you have to get these
ahead of time. So I think too,
Speaker:if you have a product with longer lead
times leaning into that urgency of like,
Speaker:Hey, you have to order this now because
otherwise you just don't have it for
Speaker:Christmas, no matter if you want it or
not on this the 22nd of December, you.
Speaker:So offer plus some urgency, bonus
points if it's points, points,
Speaker:urgency, that just is totally
legit. It makes sense here.
Speaker:So now we're looking
at cuddle clones logo,
Speaker:white background shop now button at
the bottom. This is the end card.
Speaker:Is that what we're looking at right now?
Speaker:No, you're not quite at the end
card yet. This is just the video,
Speaker:but we're trying to really put that
brand name in as you're watching the
Speaker:ad. I think too,
Speaker:if you think about if you're watching
a reel or if you're watching a TikTok,
Speaker:you're going to see the brand name
Speaker:as the title there or if you run a white
listing ad it'll be partnered with,
Speaker:so the brand name's always on
an ad on a social platform.
Speaker:Most cases you'll see the brand
name and the logo somewhere.
Speaker:So we like to insert it into the
video somewhere or mention it verbally
Speaker:so that even if you don't
make it to the end card,
Speaker:you heard the brand name or you saw it
visually and our logo is actually purple,
Speaker:but we added the red because
it's Christmas. Again.
Speaker:Bringing.
Speaker:Continuing to bring all of that
holiday recognition into it.
Speaker:Totally makes sense.
Speaker:And I know one of the things you mentioned
when we were prepping is that real
Speaker:comments, there's a lot of people
that just clicked on bought,
Speaker:but there's also really a common journey
where someone saw it on AppLovin and
Speaker:then searched on Google.
Speaker:So that's where you really have
to make the brand name clear.
Speaker:You don't want them just to get the
idea and go search for something else.
Speaker:You want them searching for
you afterwards on Google.
Speaker:That is the second highest customer
journey is either AppLovin to purchase or
Speaker:app AppLovin to Google to purchase. So.
Speaker:Crazy.
Speaker:Again, super important that brand recall.
Speaker:And if you don't have the brand recall,
they're like, what was that thing?
Speaker:Was it pajamas with my dog on it?
Speaker:You better be targeting all of
those broad keywords as well.
Speaker:Absolutely. Absolutely. So.
Speaker:You didn't advertise to them and
then they went to your competitor.
Speaker:Yeah, which happens a lot. Yeah,
Speaker:you're just giving someone an idea and
helping out a competitor. Congrats.
Speaker:So now this I believe is an Incar arrest.
Speaker:You got low at top custom pet
face pajamas as the headline.
Speaker:Then we got these are shorts, PJ's,
Speaker:closeup of the cute dog's face,
actual picture of the dog there,
Speaker:get some highlights of some
features and stuff there.
Speaker:So this is the end card
that we're looking at.
Speaker:So here's an interactive
end card. If you play it,
Speaker:it's going to go through
different color variants.
Speaker:Oh, nice.
Speaker:Nice. So it's very
interactive animation style.
Speaker:Again,
Speaker:there's different variety where you can
scroll with your thumb across several
Speaker:photos. You can ask
them a quiz at the end.
Speaker:So there's different ways to interact
with them through that end card that I
Speaker:think is very different than most
ads you'll see on any other platform.
Speaker:Totally.
Speaker:So we had the interaction where there's
different styles of PJs popping up
Speaker:there. Now we've we're looking
at something that looks
more like a feed ad or a
Speaker:collection of Google shopping
ads type of thing. A DPA,
Speaker:this is a progression
or this is a separate,
Speaker:this is a different in
card that you could test.
Speaker:This is the DPA A at the very end. So
if you toggle this on in your settings,
Speaker:this will always appear
on all of your ads.
Speaker:So that's kind of where the
customer can interact with
Speaker:your feed directly from Shopify.
Speaker:So this is where you can then show
the products or show the customer what
Speaker:products you have to offer.
Speaker:Have you tested this
with and without price?
Speaker:So right now we're
seeing sweatshirts, mugs,
Speaker:all that has your pet's
face on at PJ's of course.
Speaker:Have you tested that with
and without the price listed?
Speaker:No, at this point we have not
tested with the price listed.
Speaker:I'm not sure if that's an
option yet in their offerings.
Speaker:I kind of like this, I actually
not showing the price here.
Speaker:This is something we
test a lot on YouTube.
Speaker:You can make your YouTube ad shoppable
and you can insert your feed into YouTube
Speaker:ads.
Speaker:And I've found that actually sometimes
that kills your conversion rate if you're
Speaker:showing the price of something too
soon before they're really sold,
Speaker:before they've interacted
with your product enough,
Speaker:it can actually be a detriment.
Speaker:And so I think it's kind of cool
that there is no price there.
Speaker:So we'll keep playing this
here and then basically, okay,
Speaker:then basically you're just showing the
progression then someone clicking through
Speaker:to the website.
Speaker:Yep.
Speaker:Great, great. Love it. So talk about this,
Speaker:I know now in every platform obviously
utilizes AI in some form or fashion,
Speaker:but now you can upload lots of different
elements and then Apple Oven is going
Speaker:to piece those together and test
those and find winning combinations.
Speaker:What are the variables that the AI
is combining to try to build winning
Speaker:ads for you?
Speaker:So I think something important to
follow in their best practices.
Speaker:So if you're making a creative set,
you can upload up to 10 videos,
Speaker:up to 10 interactives and up to 10 images.
Speaker:And then your DPA is always going to
be connected if you have turned on.
Speaker:So that's.
Speaker:All part of a creative set,
a that ad group type thing.
Speaker:So those are newer, those didn't
exist earlier in the platform,
Speaker:so that's a newer feature.
Speaker:But what I found and what they suggest
is best practice is doing a couple videos
Speaker:and then as many interactives as
possible, as many images as possible.
Speaker:So best practice I found is do two to
three videos and in a set and then you do
Speaker:10 interactives. 10 images.
And in their media library,
Speaker:which is unique compared to meta,
Speaker:you can see the performance
of that end card or image as
Speaker:a standalone versus how
it performs with nice.
Speaker:So if you have the same
end card in four campaigns,
Speaker:you can measure just the
performance of the end card,
Speaker:regardless of where it lives. Very.
Speaker:Cool.
Speaker:So that's something
that's important. And two,
Speaker:testing your end cards in your images.
You can look at the performance.
Speaker:So if you have say two that
have a lower click through rate,
Speaker:pull those out and try
to test more and keep,
Speaker:how high can you get your click
clickthrough rate and test through those.
Speaker:I think that's the most important part
of someone deciding to click forward.
Speaker:So can you show the offer? Can you
show the features in the end card?
Speaker:We have one brand that
I've worked with of two,
Speaker:can you show as many products
as possible on the end card?
Speaker:So we're showing all
the colors of the PJ's.
Speaker:Can you show all the variants that
you have so that someone's like, oh,
Speaker:well I don't like pink,
but I really like blue.
Speaker:If.
Speaker:They see that you have for blue,
Speaker:they're more likely to click or say you
have shoes and I don't want sandals,
Speaker:but I saw that you have
sneakers. I like sneakers.
Speaker:And then they'll click through.
Speaker:So kind of just thinking through what
can you show them about your product
Speaker:before they click to make them really
want to go through to the widest amount of
Speaker:people.
Speaker:Totally makes sense.
Speaker:And then do you have a setup where
if someone clicks on the in card,
Speaker:that's maybe taking them to a different
page versus if they're clicking in the
Speaker:DPA that's going directly to that
specific product detail page?
Speaker:Or what does that look like?
Speaker:You'll just pick one landing page per
creative set. So if that's your PD DP,
Speaker:but if someone does go to the DPA,
Speaker:they can click on a product
that maybe was not in the ad.
Speaker:So that's where your DPA is going
to be a little bit different.
Speaker:So if someone sees all of our pajamas
that we offered where there are
Speaker:our standard line, but we also have
sweatpants that is included in that dpa,
Speaker:someone might click on the sweatpants
and then they're going to end up on the
Speaker:sweatpants pdp. So that'll
be a little bit different.
Speaker:But in the grand scheme of things,
Speaker:most times when you do
have the DPA connected,
Speaker:it has a much higher conversion
rate than if you did not.
Speaker:Very cool. So let's talk about how many
creatives do you need to get started,
Speaker:and then I want to talk a little
bit about creative fatigue,
Speaker:and then I want to talk about creative
diversity in a second as well.
Speaker:But how many creatives do
you need to get started?
Speaker:You just need one really. I mean,
you can add more. I'd suggest more,
Speaker:but I mean,
Speaker:Q4 last year we spent a million dollars
and we probably had less than 30
Speaker:creatives in the platform. So.
Speaker:Great.
Speaker:I really don't think you need hundreds.
Speaker:I think you need probably five great
ads and then continue to test and make
Speaker:more and see what works for you and
your brand on the platform. But no,
Speaker:you don't need a lot to get started.
Speaker:Cool.
Speaker:And then in terms of longevity or creative
fatigue or these wearing out after a
Speaker:week or two,
Speaker:are these more YouTube and TV where maybe
you've got a winner that can run for
Speaker:months or a year plus? What
does the fatigue look like?
Speaker:Much more like YouTube.
Speaker:We have a winning ad that's been
st,: Speaker:That's always at the top.
Speaker:I love it. Yeah, it's.
Speaker:A great ad. So yeah, if you have got
a really good winner like YouTube,
Speaker:you can run it for a very long time and
it'll continue to reach new people and
Speaker:continue to perform, continue to test.
Don't just get one winner in there.
Speaker:Totally and.
Speaker:Done with it,
Speaker:but you definitely don't need to continue
refreshing them every single week
Speaker:with 30 new ones. I feel like Andromeda
and Metas starting to gear towards,
Speaker:so definitely not as high as a fatigue
as meta. Definitely more like YouTube.
Speaker:Love that. And then let's talk a
little bit about creative diversity.
Speaker:And I know that's kind of the name of
the game as everybody's talking about
Speaker:Andromedan meta and things. It's like,
I wouldn't say iteration is dead,
Speaker:but this idea of subtle
variations where it's like we have
Speaker:15 or 30 or a hundred versions
of basically the same ad,
Speaker:but just with slightly different hooks
and so different endings and things like
Speaker:that. I know now on Meta Meta's
going to treat those all one ad.
Speaker:And so now it's saying take bigger swings,
Speaker:make the creatives quite
different On YouTube,
Speaker:we're still finding some wins if
it's kind of the same core video,
Speaker:but very different hooks
that can work really well.
Speaker:And so we're still iterating.
Speaker:We're kind of trying to do both
iterate and take big swings.
Speaker:But what are you finding in app Loven?
As far as creative diversity goes?
Speaker:We've definitely tested different things.
Speaker:We found more success with
iterations at this point.
Speaker:We have a couple core winners. We've
sliced and diced 'em different ways.
Speaker:We've made some short,
we've made some long,
Speaker:we've called out different
things than others.
Speaker:And then also doing the same of big
swings as something that's totally,
Speaker:totally different. Maybe using
a different creative agency,
Speaker:using a different influencer.
Speaker:So that's where I think
you should do both,
Speaker:and I think you should
do it at a quality level.
Speaker:I would not just make
creative for creative's sake,
Speaker:that's all different and you
spent five minutes on it,
Speaker:you should really be thinking about
these ads and your customer and making a
Speaker:good informational ad,
Speaker:not entertainment and not something
that was thrown together really quickly.
Speaker:And with poor intent,
Speaker:you should think really deeply on it of
what you want to make and what you want
Speaker:to portray. It doesn't have
to be high production though.
Speaker:I mean all that content you saw is UGC.
We've spent millions on the platform.
Speaker:We have a very small in-house
creative team, scrappy team,
Speaker:so you don't need to be a
multimillion dollar brand with a
Speaker:videographer and a camera
to have success here.
Speaker:Yeah, I love that. And then the logo
looks really professional. The end card,
Speaker:the DPA that's got all those product
images look really great and look
Speaker:professional. But yeah,
the video looks like UGC,
Speaker:but that makes it look authentic and
trustworthy and fun and doesn't make it
Speaker:feel like just a standard ad. So yeah,
Speaker:I think that makes a lot of sense.
Speaker:What we're doing on the YouTube side is
something similar where we're looking
Speaker:at, hey,
Speaker:what are our winning hooks and measured
by view rate and what do they have in
Speaker:common and what do the
losers have in common?
Speaker:And then the ads that have
the best click-through rate,
Speaker:what do they have in common and what are
we doing in terms of the product demo
Speaker:and what are we doing
in terms of the offer?
Speaker:And then what is the highest conversion
rate? And we're just kind of looking at
Speaker:the similarities and over time we're able
to iterate and able to say like, Hey,
Speaker:we saw for this baseball ad,
Speaker:it was like this product line just didn't
really work. Or for this skincare ad,
Speaker:it was the founder on
camera saying these things.
Speaker:It just worked consistently
over and over again.
Speaker:And so then you're able to take lessons,
Speaker:take that next iteration
and maybe take a big swing,
Speaker:but take a big swing
that's informed by data.
Speaker:I know I probably want to mention these
things and maybe I'll just take a big
Speaker:swing in terms of saying
it in a different way.
Speaker:Yeah, definitely.
Speaker:So yeah.
Speaker:I think you can have a good
mix of quality content,
Speaker:but it can be UGC and it definitely
doesn't need to be a TV commercial.
Speaker:So I think that's where it's very similar
to YouTube in those ways where you
Speaker:want to seem authentic,
Speaker:but you also want to portray a story
to the customer at the same time. Yeah.
Speaker:Yeah, portray the story.
Speaker:You got to hit all the points of
overcoming objections and strong call to
Speaker:action, all those things which are
really, really important. Great.
Speaker:Any other mentions or callouts
as far as creative goes?
Speaker:Anything we didn't talk about that's
important from a creative standpoint?
Speaker:No, I think we touched on
everything. I would just say
Speaker:to think about the way that these
customers interact with the platform.
Speaker:When you're adding creative, you can
100% add your meta creatives in here.
Speaker:And depending on how the style of them
is, they may perform really, really well.
Speaker:But if they're purely entertainment,
Speaker:you're probably not going to have a
lot of success right out of the gate.
Speaker:And you should probably
make some creatives that are
closer to a YouTube ad or a
Speaker:commercial compared to something
that's just either eye catching hook
Speaker:or an entertaining video.
Speaker:Yeah, I love that.
Speaker:Maybe one last thing here before we wrap
up and talk about how people can learn
Speaker:more about you and also buy
some amazing pet centered gifts
Speaker:for the holidays.
Speaker:Talking again about lack of
overlap between App 11 and social.
Speaker:I think you had mentioned that there's
a true classic tease case study where
Speaker:meta was mainly selling to women
buying for their significant other
Speaker:app love and was more men buying
for themselves or maybe have that.
Speaker:Yeah. But yeah, was it
the inverse of that?
Speaker:Yeah, so I think you can reach new
audiences, especially on app love,
Speaker:and I think everyone also talks about
the older demos are always really
Speaker:successful. You can
find those on app love.
Speaker:You can also find 20 year
olds who like to play scape.
Speaker:So I think regardless of your
brand, you should give it a shot.
Speaker:And I think there is a wide variety
of demos on here that you can reach,
Speaker:just like Meta.
Speaker:Makes a ton of sense. I
think the time is right.
Speaker:You need to diversify if you've got
video content and can pull together
Speaker:something that will fit for app 11. It
just makes a ton of sense. So first off,
Speaker:Miranda, if someone is like, all right,
Speaker:I got to check out these cuddle clones
and see what these are all about and I
Speaker:need to check out the PJs, how
can they learn more about you?
Speaker:Go to cuddle clones.com.
Speaker:You have to order before December 10th
if you really will. These at Christmas.
Speaker:Now.
Speaker:Click now. Yeah, make sure you
go get them well ahead of time.
Speaker:They can all be made to order for you.
Speaker:And I would venture to say, and I've
got several pet lovers in my house,
Speaker:this will be their favorite
gift. You get this for somebody,
Speaker:it's going to be the gift they talk
about and share with other people,
Speaker:and you'll get to see them wear it for
years to come. And then what about you,
Speaker:Miranda?
Speaker:So I know you are active on X
and you're speaking at operators
Speaker:events and things like that. How can
someone connect with you or follow you?
Speaker:Yeah, follow me on X on
Twitter, Miranda Tinger.
Speaker:Just look me up. I'm sure I
can tag it at the bottom here.
Speaker:I'll send it over to you, Brett. That'd
be great. Just an advertising nerd.
Speaker:And I like communicating with
everyone online. I live in Ohio.
Speaker:There's not many media
buyers in Ohio over here,
Speaker:so it's nice to connect with other
marketers that work in DC because I don't
Speaker:quite live in an area
where that's a hotbed.
Speaker:Totally. That's same. I'm in Missourian,
Speaker:so it's like most of my friends
who are e-commerce nerds
Speaker:or media nerds are on the coast
or somewhere else. So yeah,
Speaker:love that connection. Awesome.
Any other asks, requests,
Speaker:anything else coming up that you
want to mention to the audience?
Speaker:No, but I hope everyone has a good
Black Friday. It's going to be a wild,
Speaker:wild west I think this year.
Speaker:And if you can diversify and
have success like we did,
Speaker:I ended up packing PJ's in the warehouse.
Speaker:I'll ask you for after everything I
sold, so I'd love to do that again.
Speaker:It's like, congrats Miranda, you made
app love and work as a thank you.
Speaker:You get to go pack orders in the
warehouse. Oh yeah, that's fun.
Speaker:I can think of the way worse things
to do for sure. So love that. And hey,
Speaker:if channel diversification is on
your Christmas list or beyond,
Speaker:actually probably based on
when you're going to hear this,
Speaker:reach out to us at OMG Commerce.
Speaker:We'd love to talk to you about opening
up opportunities on YouTube or on Amazon
Speaker:or Meta or things like that. And so
would love to chat there. Miranda,
Speaker:thank you so much for the
time. This has been phenomenal.
Speaker:I'm all hyped and pumped up
to go run some AppLovin ads.
Speaker:Sounds good. Hope everyone else is too.
Speaker:Awesome. Thank you. And thank
you for tuning in as always.
Speaker:We'd love to hear from you. If you
found this episode to be helpful,
Speaker:share it with someone else that you
think might enjoy it. And with that,
Speaker:until next time, thank you for listening.
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