Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.
Paul asks:
My Toronto Airbnb cottage has a living space on the basement level, which can be rented separately from the 3-bedroom cottage above. What is the proper host etiquette if I decide to stay in the basement unit while the cottage is being rented to guests?
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Welcome back from the great week.
Sarah:My name is Sarah Karakaian.
Annette:I am Annette Grant, and together we are--
Both Annette & Sarah:Thanks for Visiting.
Sarah:And this is the--
Both Annette & Sarah:Hosting Hotline.
Sarah:If you don't know what the Hosting Hotline is, it's where you,
Sarah:our listener or viewer can call in, record your voice and will answer
Sarah:your question here on the podcast.
Sarah:If you go to thanksforvisiting.me, in the upper right hand corner is a
Sarah:bread button that says, "Ask TFV".
Sarah:It's a real simple process.
Sarah:Record your question.
Sarah:Anything about business or the short term rental industry
Sarah:operations, or whatever you want to talk, we are happy to answer it.
Sarah:And this week we have a great question about taking it back to the roots of
Sarah:short-term rentals as they are today.
Questions:Hi there.
Questions:My name's Paul.
Questions:This is a question I'd like to get your take on vacation
Questions:rentals specifically cottages.
Questions:I don't know if you do a lot of that.
Questions:We have a cottage on a little lake, two hours North of Toronto, and I've renovated
Questions:the lower unit to be a livable unit.
Questions:So I got basement to the lakes with a beautiful lake view.
Questions:And that leaves the rest of the cottage three bedrooms to
Questions:be enjoyed by another family.
Questions:And I know most families would like to have the whole property to themselves, but
Questions:this is my sole residence, so I thought, why not stay in the basement while having
Questions:guests in the summer for a week upstairs?
Questions:They can rent it weekly and I can stay downstairs, keep an eye on things, make
Questions:sure they have everything taken care of.
Questions:And I know the favorite places I've stayed in usually don't have the host around.
Questions:Well, it depends on the host, but what's your take on--
Sarah:So it cut off a little bit there, but we get the gist.
Annette:Yeah, Paul.
Sarah:And that's a great question because Annette and I are excited to answer this.
Sarah:This is how I got started.
Sarah:I had a house, a little house, and we had a basement, and we were in New York City,
Sarah:and we knew that lots of people liked to come to New York City and explore.
Sarah:And so Nick and I--
Annette:I'm now--
Sarah:My business life partner.
Sarah:No, my other life partner, my husband Nick, he and I decided to take the plunge
Sarah:back in 2010 and share part of our home.
Sarah:And it was like Paul's situation.
Sarah:It was a separate space but obviously under the same roof.
Sarah:And we had a great experience.
Annette:AD MARKER
Annette:And I am so pumped for you, Paul.
Annette:I'm like, let's go.
Annette:And one thing that you didn't mention, Paul, and I want you to expand your
Annette:thought on this, you were thinking you would go to the lower level living
Annette:quarters and the guests could be upstairs.
Annette:I love that.
Annette:But you could also have both opportunities.
Annette:What if it's maybe a singular person that wants to come to this
Annette:amazing lake and visit, and they don't need all three bedrooms?
Annette:To me, you have two possibilities under this one roof, which is amazing.
Annette:You could open up both spaces if you're that ambitious and eager.
Annette:But I think this is the actual best place to get started
Annette:because you already live there.
Annette:You already know all the ins and outs of the property, the daily use of it.
Annette:Sounds like you're already living there full-time.
Annette:So if you could get any revenue on top of, you're obviously paying for
Annette:everything now, so you have this huge upside financially for yourself,
Annette:and really minimum downside because you're already paying for everything,
Annette:so you know that you can swing that.
Annette:But I would get this ready for the season that's upcoming.
Annette:Give it a try.
Annette:I have a feeling that you'll be like most of our listeners and this will completely
Annette:change, hopefully change your life.
Annette:It'll be awesome.
Annette:And those guests, be transparent.
Annette:This is the thing that we want to just touch on is that your guest
Annette:some of them do want to be-- they don't mind if there's a host there.
Annette:They want a host to be onsite.
Annette:So Sarah, let's go into that a little bit of just the transparency part
Annette:of you being onsite with the guest.
Sarah:Yeah, I was trying to think if there's anything back in the day that I
Sarah:could give Paul, anyone listening advice to how it would be different from being
Sarah:offsite and honestly, other than making sure they understand the host lives
Sarah:on property, and when you might feel comfortable getting a knock on the door.
Sarah:I mean, maybe setting some boundaries.
Sarah:I could think of that.
Sarah:But it was just a really lovely experience.
Sarah:This is back in the day before people even knew how to really
Sarah:behave booking via Airbnb.
Sarah:So I don't know what downsides there are.
Annette:Yeah, I think the biggest thing, and we didn't hear you mention it Paul,
Annette:but I'm sure you have it arranged, is just making sure that the entryways
Annette:between the two units are secure and that there's a way for you to lock yourselves
Annette:out from the guest and vice versa there.
Annette:I just want to be honest about that.
Sarah:Again, no matter what, you want to make sure your home is a good
Sarah:fit for anyone looking to book, Paul.
Sarah:Especially as you get started and you start to learn how your listing
Sarah:sounds to a potential guest, maybe for the beginning part of it have a
Sarah:conversation before people can book, just to make sure they understand and
Sarah:it's the right fit for both of you.
Annette:Yeah.
Annette:Reiterate that you will be there.
Annette:It's your primary residence.
Sarah:But other than that, Paul, and everyone listening who might
Sarah:have an opportunity like this in your own home, or you feel comfortable
Sarah:doing this, I say go for it.
Annette:Yeah.
Annette:And the other great thing, Paul, you can just open your calendar
Annette:up for a small amount of time.
Annette:Test it.
Annette:That's what I think the beauty of short-term rentals and doing this
Annette:is that you don't have to commit the perpetuity of your property is going
Annette:to turn into a short-term rental.
Annette:You can try it in smaller segments, see if it works for you.
Annette:And maybe you're like, hey, I'm going to-- you have a financial goal, you
Annette:hit that goal each year and then you close your calendar down, who knows?
Sarah:Yeah.
Sarah:And I like that Paul's asking this question now because I feel like
Sarah:obviously short-term rentals have exploded since COVID, drivable destinations,
Sarah:the professionalism of the co-host.
Sarah:I mean, vacation rentals have grown forever, but this home sharing
Sarah:concept has really exploded.
Sarah:But I like this taking it a step back and not forgetting that setups like this
Sarah:still are-- I know a host in town here in Columbus, she still shares her bedroom in
Sarah:her home and it really helps her offset--
Annette:Her actual bedroom or a bedroom?
Sarah:A bedroom in her home.
Annette:Okay.
Annette:I was like, that sounds--
Sarah:She does own the--
Annette:That's a little bit during the--
Sarah:She does own the bedroom but--
Annette:Okay.
Sarah:A bedroom in her home and she's down the hall, and she still loves it.
Sarah:She has a lot of great success and she doesn't just limit it to
Sarah:people who identify as female.
Sarah:She'll welcome anyone.
Annette:And that's the key too, Paul.
Annette:There are going to be a lot of guests that, maybe depending on the
Annette:price points since it is shared, might be a little bit different.
Annette:That's why so many hotel chains are successful because there
Annette:is a traveler for each of them.
Annette:So open it up and let us know, Paul.
Annette:We're excited for you.
Sarah:And if you're listening right now and you share a part of your home, whether
Sarah:it's completely blocked off or a bedroom down the hall from yours, let us know.
Sarah:I would love to check in with those hosts who are still doing that concept.
Sarah:Let us know how that's going for you.
Sarah:If you need tips or tricks for Paul, we'll definitely update all of you with that.
Sarah:But great question, Paul.
Sarah:And again, if you have a question about the short-term rental industry
Sarah:operations side of the business, analyzing properties, go to thanksforvisiting.me.
Sarah:Upper we hand corner is a red button, record your quick question and we
Sarah:will answer it here on the podcast.
Sarah:And with that, I am Sarah Karakaian.
Annette:I'm Annette Grant, and together we are--
Both Annette & Sarah:Thanks for Visiting.