Carmen Lee, our Senior Client Manager, shares how we doubled a client's revenue in just two months by transitioning from Google Ads Performance Max to Standard Shopping.
By switching to Standard Shopping, not only did it double the revenue, but it also increased the Media Efficiency Ratio (MER). They also gained more control over budget allocation and overall campaign optimization. Additionally, they differentiated themselves from competitors, attracting customers with lower-priced items who ended up purchasing full-priced products as well. Listen to this episode to learn how these strategic changes led to a significant increase in revenue and return on ad spend (ROAS) within a short timeframe.
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0:00 How We Doubled Revenue in Two Months by Switching From Performance Max to Standard Shopping
2:00 Switching campaigns
4:26 Differentiating your business from competitors
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Hi, everyone.
2
:My name is Carmen.
3
:I am a senior client
manager here at Solutions 8.
4
:And today I wanted to share with you
the strategy that we used to move from
5
:performance max to standard shopping
campaigns and how that doubled our
6
:client's revenue in just under two months.
7
:it.
8
:Just to give you a bit of context
in terms of our client, they
9
:sell pushchairs or strollers,
buggies for infants or toddlers.
10
:in the UK market.
11
:It is a very competitive market
because there are a lot of retailers
12
:who sell the exact same product.
13
:We were running a performance max
campaign for them in:
14
:performance max campaigns, there
is, very little control in terms of
15
:how we can optimize the campaign.
16
:So at the end of November 2023, we
decided to switch over for Performance
17
:Max campaigns to Standard Shopping.
18
:these are the different product
categories that we broke out the
19
:Standard Shopping campaigns into.
20
:This gives us better control over
the search terms because now each one
21
:of these Standard Shopping campaigns
have their own unique search terms.
22
:we can also control the budget
that's being allocated to
23
:each one of these products.
24
:So sometimes the client will tell
us, hey, we actually have a lot of
25
:stock for this particular product.
26
:Can you help us increase the budget for
this particular set of shopping campaign?
27
:With the Performance Max campaign,
we were never able to do that.
28
:that's one additional thing that we
were able to have more control over.
29
:So it took around two months for
the campaigns to really pick up.
30
:So we made the change again in
November,:
31
:31st, we spent 5, 500 approximately,
and the revenue was 27, 000.
32
:divided by the five five,
zero zero, is already a 4.
33
:92.
34
:Previously this client we've been really
just seeing the MER at around a 3 to 4x.
35
:The client's goal is to hit a 5.
36
:5x MER overall.
37
:So with the switch from the performance
max campaign to standard shopping,
38
:we already saw an improvement in
just the first month of December.
39
:what really happened was in January, as
the Standard Shopping campaigns started to
40
:learn more, we doubled the revenue here.
41
:108 percent compared to December.
42
:So we doubled the revenue and
also the MERF of the campaigns.
43
:56, 000 here divided by,
again, the same time frame.
44
:is divided by 7.
45
:48, which is the cost of our ad spend.
46
:And this client is not
doing any other, marketing.
47
:It's just Google ads for paid media
and overall marketing strategy.
48
:So hit a 7.
49
:5 on Google, 7.
50
:5 Mer overall.
51
:So doubled the revenue for the client.
52
:And also was hitting a 7.
53
:5 MER since we switched over from doing
a performance max campaign to standard
54
:shopping campaigns, breaking it out
into individual product categories,
55
:having more control over the spend, the
search terms that were coming through.
56
:we not only switched over for
performance max to center shopping,
57
:but we also decided to focus on one
key thing that helps differentiate
58
:the client from competitors.
59
:as I mentioned, this client is a retailer
for push chairs and strollers for infants.
60
:There's not much differentiation between
the different competitors that are in
61
:the landscape, but what's different?
62
:about what our client offers is that
they offer refurbished products.
63
:So refurbished products are
those products that, come back.
64
:So people, clients return, customers
return them to my client and the client
65
:can then discount the product itself and
sell it at a lower, lower price point.
66
:there's really not much
differentiation between the
67
:different retailers selling it.
68
:Seeing in the standard shopping campaigns
when someone searches up this product
69
:and seeing that, hey, there's this one
particular product that is much cheaper
70
:compared to others, it doesn't matter
that it's a refurbished product, because
71
:people are going to be interested.
72
:they'll click into it and potentially
purchase another product that could be
73
:even a full price product on Amazon.
74
:inside of the website
after they've made it in.
75
:But the fact is that we were able to
get them into our website, and then
76
:they started checking out our website,
and potentially didn't just buy the
77
:refurbished product, but actually
went on to buy a full priced item.
78
:in this example here,
the product here was 945.
79
:So that's what attracted them
and it's a refurbished product.
80
:That's what attracted the
people to click onto the ad.
81
:But once they came onto the
site, they didn't actually
82
:just purchase this product.
83
:They actually went and
purchased a full priced item.
84
:This is the value per conversion,
once they came to our site, they
85
:saw the refurbished product.
86
:They're like, okay, cool.
87
:And then they ventured around and
they ended up in the end, purchasing a
88
:different product, a full price item.
89
:This is one example.
90
:Another example right here is again.
91
:People clicked onto the refurbished
campaign, saw the cheaper refurbished
92
:product, and then when they came onto
our site, they didn't purchase the
93
:refurbished product, they actually
went on to buy the full price item.
94
:the refurbished standard shopping
campaign is a really great strategy
95
:that, We've utilized for this client
to have a differentiation compared
96
:to our competitors where there's not
much, competitive advantage that can
97
:be seen just by showing the product.
98
:So price differentiation was a
great factor for us to have that
99
:leverage compared to other retailers.
100
:these are the two strategies
that we used for our client.
101
:First, switching over from performance
max to center shopping campaigns, and
102
:then also figuring out the one key factor
that gave a competitive advantage to our
103
:client that helped them to double their
revenue and also increase their MER.
104
:In just two months.
105
:Hope this was helpful.
106
:let me know in the comments if there's
any questions and happy to jump into it.
107
:Thank you.