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#439:UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth (Short Summary Show)
Episode 4403rd October 2023 • Let's Talk Loyalty • Paula Thomas
00:00:00 00:08:10

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In this weeks episode of Let’s talk “a little” loyalty Tom reviews the original podcast where Paula was joined by Antonio Ricciardi, SVP Consumer Intelligence & Engagement at Etisalat by e&, who’s responsible for leading their Smiles Program.



Tom highlights Antonio’s key learnings from his journey to evolve from simple loyalty concepts to become a compelling consumer marketplace achieving even greater customer engagement and loyalty.




e& have a long history of constant evolution and innovation, which includes developing propositions focused on driving customer loyalty.




Show Notes:


1) Antonio Ricciardi


2) e&⁠


3) Smiles Program⁠


4) #249: UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth



Let's Talk Loyalty Webinar Details

If you'd like to register for our webinar on January 22nd 2025 to learn how to leverage world-class games to drive daily engagement and bottom-line revenue, simply sign up here:


https://us02web.zoom.us/webinar/register/6417364267736/WN_aHWt5hkbR6uPWc2SfzD6xg

Even if you can't join live, we'll share the recording with you.

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