Shownotes
In Episode 22 of Driven by Data: The Podcast, Kyle Winterbottom is joined by Lauren Walker, Global COO and Head of Digital Transformation at Dentsu International where they discuss how the big-tech organisations are starting to play a huge part in digital transformation.
In this fascinating conversation, Lauren outlines some of the key points around the importance of understanding your customer to stay relevant and how the big-tech players are contributing to that, which includes:
- How she started her career in the White House
- Her presence in the Data IQ 100 every year since 2014
- Why the CDO role shouldn’t be the pinnacle for Data professionals
- Why Digitial Transformation is so much more than just having a website
- Why it is imperative that consumers have a unique experience
- Why everyone's eyeballs are no longer on individual brands
- How organisations will partner with big-tech to stay ahead of the competition
- Why all consumer data in the world ultimately exists in only a handful of companies
- Why organisational structures have been inhibiting digital transformation
- How to identify what data is available from big-tech and the associated costs
- How to understand whether this is worth considering
- Why Data can’t be in silo’s for successful digital transformation