Payables are key to any business. How do companies negotiate improved payment terms with their suppliers? We have seen an increase in the use of shared service centres and payment factories in recent years, and Payment-on-Behalf-of structures are a lot more common now. We also look at how companies manage their accounts receivables, including reconciliation. As with payments, we are now seeing Collection-on-Behalf-of structures emerging.

Winner – Microsoft, Fanny Niu.

Highly Commended – Chubb Insurance Australia Ltd, Gerard Sitaramayya.

Highly Commended – Pontian Pei Chun Chinese Schools. Their partner UOB speaks with us about their winning solution and collaboration.