Your hygienists are vital for the success of your practice — and you can help them measure their impact! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to share five KPIs that will help improve efficiency, patient care, and even increase job satisfaction. To learn which metrics your hygienists should track for the health of your patients and practice, listen to Episode 891 of The Best Practices Show!
Learn More About Ariel:
More Helpful Links for a Better Practice & a Better Life:
Episode Resources:
Main Takeaways:
- By tracking these numbers, hygienists can be accountable for their role in patient care.
- Track periodontal diagnostic percentage to increase your case acceptance rate.
- Track treatment acceptance percentage to prevent disease progression.
- Track periodontal visit percentage to prevent underdiagnosing.
- Track production per visit so patients receive adjunctive care.
- Track hygiene reappointment to ensure patient retention.
Snippets:
0:00 Introduction.
1:26 Why this is an important topic.
3:47 1) Periodontal diagnostic percentage.
5:12 Why periodontal diagnostic percentage is important.
8:12 Periodontal diagnostic percentage benchmarks.
8:49 2) Periodontal treatment acceptance.
9:52 Why periodontal treatment acceptance is important.
14:28 Periodontal treatment acceptance benchmarks.
15:02 3) Periodontal visit percentage.
17:27 Why periodontal visit percentage is important.
19:54 Periodontal visit percentage benchmarks.
20:17 Statistics on perio disease.
21:36 4) Production per visit.
22:06 Why production per visit is important.
23:32 Production per visit benchmarks.
25:44 5) Hygiene reappointment percentage.
32:32 Hygiene reappointment percentage benchmarks.
34:07 Final thoughts.
35:17 Ways to track these five numbers.
Ariel Juday Bio:
Ariel has a master’s in healthcare administration and several years of dental experience in all aspects of the administrative roles within the dental office. Her passion is to work with dental teams to empower team members to realize their full potential in order to better serve patients, improve office systems to ensure a well-functioning team/office, and to help everyone have fun in the process!
