Leaders don’t build high-performing teams by insisting people come into the office - they do it by building trust. In this episode, Lucy and Juliet explore how hybrid working is sometimes used to avoid tough performance conversations, and why that approach can backfire.
They share what trust really looks like in practice, how to spot when it’s breaking down, and what you can do to strengthen it. If you want to lead with more confidence, create a culture of accountability and get the best from your team - this episode is for you.
They explore
- Why trust – not office time – is the foundation of performance
- The risks of avoiding performance conversations
- How to lead with clarity, courage and consistency
- What really builds (and breaks) trust in a team
- A practical model for trust: authenticity, logic and empathy
Episode links
TED talk: How to build and rebuild trust – Frances Frei
The Speed of Trust by Stephen M.R. Covey
009 Navigating hybrid teams
014 Preparing for difficult conversations
035 How to show up in vulnerability as a leader
Connect with Lucy
LinkedIn: https://www.linkedin.com/in/lucygower/
Email: lucy@lucidity.org.uk
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Connect with Juliet
LinkedIn: www.linkedin.com/in/julietcorbett
Email: juliet@consultjuliet.co.uk
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