When your sales feel… sleepy, where do you poke first? In this episode, we crack open how to tell if you have a speed problem, a standard problem, or a signal problem — and what to tweak so conversions wake up again.
We'll also dig into why “funnel problems” aren’t always problems at all — sometimes they’re just the market maturing, your buyer awareness shifting, or your traffic source drying up. Think of it like running lab work on your sales process: you’ll discover whether you actually have something broken, or if you just need to adjust your expectations, your lead intent, or the way you’re measuring success.
🌟 Have a specific question you want me to workshop on the show?
I set up this voice-note line so you can send context-rich questions I can answer for everyone’s benefit — and I can’t wait to hear what you’re building!
What do you do when your sales stop
coming in the way that you want them to?
2
:Or when you look at your sales and you
go, I know that this could be converting
3
:better than it is, how can you start
to figure out what the diagnosis is for
4
:how you can actually make more sales,
either the level of sales that you used
5
:to be generating, or as your business
has grown, you know, to catch up the
6
:conversion rate that you used to have.
7
:So this was a question that
was specifically asked of me.
8
:It's not a voice question.
9
:It was something that was written into me
a long time ago and I'm repurposing it.
10
:But I wanna get into the different things
that you would maybe want to look at
11
:if you are experiencing this yourself.
12
:So let's get to it.
13
:So the question that I received,
I'm just gonna read this verbatim.
14
:So the question that I received
said, what's your go-to fix when a
15
:funnel is technically working but not
converting as well as it should be?
16
:You've got traffic, leads are flowing,
but conversions happen really slowly.
17
:Or you're converting way
below industry average.
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:What's your first move When the data looks
quote unquote fine, but results don't
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:match messaging, offer sequence timing.
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:So, I mean, my first thing here would be
just to sort of point out like a funnel is
21
:technically working, but not converting as
well as it should be, means that a funnel
22
:is technically not working like a funnel.
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:So also, I know a lot of people
are completely allergic to
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:the word funnel, but a funnel.
25
:At its core, the only thing a
funnel is, is your sales process.
26
:It is a visual representation
of your sales process.
27
:So how do people find you?
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:How do they convert to a lead?
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:And then how do they
make a purchase from you?
30
:Is it on a sales page?
31
:Is it on sales call?
32
:Is it like, how is, how are
all of these things happening?
33
:What are all the different
moving pieces along the way?
34
:Where are they getting emails?
35
:Where are they?
36
:What are the starting points?
37
:What are the exit points?
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:What's happening after this?
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:You know, all of that stuff.
40
:That's all a funnel is.
41
:It does not matter.
42
:It does not matter.
43
:It's, it doesn't have to be like one
of those click funnely kind of funnels
44
:where you are just thinking of like
countdown timers and really gross, spammy
45
:bro marketing tactics and whatever.
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:Like it's not, it's not that
it's just your process, it's
47
:just your sales process.
48
:It may or may not be intentional.
49
:It may or may not be working well,
it may or may not be automated.
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:So many things.
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:So, but a funnel is a sales
process, the key word being.
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:Sales or the operative word being sales.
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:So if it is not converting sales,
your funnel is not actually working.
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:So come off that point.
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:I also want to just for my first
note, say that there is a difference
56
:between converting slowly and
converting be below industry average.
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:'cause that was the question asked.
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:You've got traffic, you've got
leads flowing, but conversions are
59
:happening really slowly or you're
converting way below industry average.
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:Those are two really different
things, so slow conversions.
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:I also want to add, before I get into
this, this is all the context I have here.
62
:So you know, like there's, it's
linked in the show notes where
63
:you can leave me a voice note.
64
:Where you can ask me a
specific strategic question.
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:If you ask a question like this,
I'm gonna, I can find a way to give
66
:you an answer, but I'm not gonna
be able to give you any type of.
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:I think substantive answer because
there's no context offered.
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:Like, I mean, my first question
here is, well what are you selling?
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:At what price point?
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:What is your, what are
your sales mechanisms like?
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:Are you selling on a sales call?
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:Do you have a sales page?
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:Do you, what's your
calendar link look like?
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:Like there are so many different
things where I'm like, I don't know.
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:What are you doing?
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:There are so many different
things to look at here.
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:So context is, context is key,
but you know, to do the best
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:that I can with what I got.
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:So slow conversions are not necessarily
a sign that something is off.
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:I think that there is this,
there is this notion that we
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:have that, that you know, oh.
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:Like, there's so many people that
have messaging around like, I'm
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:gonna help you make faster sales.
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:Uh, like there's something wrong if
you don't have sales happening at the
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:speed of, at the, at the speed of light.
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:And that is simply not the case.
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:I think that it is also, also, we
are coming off of the golden age
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:of a lot of people making sales.
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:I think this is exceptionally true if
you are in a knowledge based field.
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:So if you're a coach or you're
a course creator, sales.
91
:Have slowed way down by nature,
and there's nothing wrong with it.
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:It's just the nature of the market.
93
:The market has rapidly sophisticated,
the market has rapidly evolved, or
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:maybe I should say devolved because
there're just, there's a lot to it.
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:And so sales slowing down or
sales converting more slowly
96
:may be just a sign of the time.
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:It may be.
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:Just sort of the nature of your
industry, but it doesn't necessarily
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:mean that there's something
wrong or that something is off.
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:So.
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:The other thing that I would
want to add here on this is
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:that people who buy quickly are
people who I call unicorn buyers.
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:There are, I have, don't be shocked
here or anything, but I have a framework
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:around all the different buyer types.
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:I'm not gonna get into that right now.
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:I'd be.
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:Really happy to speak on that if
it's, it's of interest to someone.
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:But there are seven different buyer types.
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:I have unique personas and avatars
that I've created around each of these
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:seven types of people, and what I would
call your unicorn buyer is someone
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:who moves really, really quickly.
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:This unicorn buyer for
me is a decisive buyer.
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:I think the avatar that I have
for this person is, I think at one
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:point I called her decisive Desi.
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:Or Decisive Destiny or
something like that.
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:I don't remember what her avatar
name is, but she's decisive, and
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:that's a unicorn buyer because.
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:They are your most rare types of buyers.
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:They are really, really,
really highly solution aware.
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:What do I mean by solution Aware?
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:So, so problem and solution
awareness exists on a spectrum.
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:So at the one end of the spectrum, if
you are imagining a line on the, on
123
:the left side of the line, so at the
very end, the one end of the spectrum,
124
:you've got people who are problem
unaware all the way on the other side.
125
:Are people who are most aware.
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:It's kind of a silly, silly name for it.
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:This is not my framework.
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:This is just the way that
problem awareness, like if you
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:went into a marketing textbook,
this is what it would say.
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:So most aware means that they're like,
here's my credit card sale is made.
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:I'm like, I'm, I'm ready.
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:And the sale is basically done.
133
:So along that spectrum, there are,
you've got problem unaware, you've got
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:problem aware, then solution unaware.
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:Solution aware.
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:Um, product unaware.
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:Product aware, and then most aware.
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:And so your problem, unaware people are
the ones who, uh, you know, like the
139
:example that I really love to give here
because I think it makes a lot of sense,
140
:is if you are someone who is selling
products for a person with diabetes.
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:A person who has really elevated sugar,
their A1C is elevated blood sugar
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:rather, their A1C is elevated, et cetera.
143
:If that person, if you are selling
to a person who is like, I don't
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:have diabetes, they are problem
unaware, you are never going to
145
:be able to sell them a darn thing.
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:Even if you can show them their blood
work and be like, Hey, do you see this?
147
:Do you see that?
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:Do you see your A1C level?
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:Do you see this?
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:Do you see the other thing
like you are diabetic.
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:If they're like, no, I'm not.
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:You are never going to sell
them anything because they
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:don't think they have a problem.
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:So, but then from there, and we're
gonna stick with this analogy for
155
:just a second, if they are, um, once
they become problem aware is when
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:they go, okay, yes, I admit I have,
I, I'm a diabetic, I have diabetes.
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:You're right.
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:Well, great.
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:Now they're problem aware.
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:But then we, when we move into
solution awareness, there are a
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:lot of different ways to solve the
problem of being diabetic and having
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:blood sugar that needs to be managed
in a more intentional way, right?
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:So if you're at a doctor's office, there's
a solid chance that they're going to
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:say something like, you need medication.
165
:But there are many people out there who
say, I, I understand that I have diabetes,
166
:but I do not want some type of chemical
intervention if it can be avoided.
167
:In any way, shape, or form.
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:I would rather look for something
that is more natural, more holistic,
169
:and you as the listener might be
like, I totally agree with that.
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:That's totally aligned with what I think.
171
:Or you as the listener might
be like, absolutely not.
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:That's awful.
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:No one should seek a solution like that.
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:Like it's medication that
doesn't what whatever.
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:Like everyone has a different
feeling on this and that's why
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:solution awareness matters.
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:You know, as you start to move
on, if, when they're solution
178
:unaware, it means they understand.
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:They recognize that they have the
problem, but they're not sure how
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:they want to solve it yet because
there are so many different options.
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:But once they're solution aware,
they've decided, I want to solve
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:this problem through nutrition.
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:I want to solve this problem
through lifestyle changes.
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:I want to solve this problem.
185
:Through, like just give
me the easy way out.
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:Like if I can take a shot or just gimme
my insulin pumper, you know what I mean?
187
:Like everyone's going to have a different
style of, or everyone's going to have
188
:a different approach to the way in
which they want to solve their problem.
189
:This is different if you are selling
sleep coaching, this is going to be
190
:different if you are selling, um, like
wor non-slip work shoes, like someone
191
:would, would get in a restaurant.
192
:If someone doesn't work in a restaurant,
they don't realize that they have
193
:a problem of where, you know, they
don't, they don't understand why
194
:they would need non-slip shoes if
someone gets hired in a restaurant.
195
:Their place of employment says
you are required to get non-slip
196
:shoes, which I don't know if it's
mandated by law in every state.
197
:I don't know, but it like,
they might be like, I'm fine.
198
:I have good balance.
199
:Like I'm pretty coordinated.
200
:I don't need non-slip shoes.
201
:I don't need to go buy
another pair of shoes.
202
:I'm not gonna go buy those non-slip
shoes until they get to the point where
203
:they realize they get in the back of
the house and they're sliding all over
204
:the place from the floors are greasy
and they're wet and they take their
205
:first spill and they're like, okay,
well I guess I do have a problem.
206
:I do need your non-slip shoes.
207
:So this is applicable to, it doesn't
matter what you sell, there's always
208
:going to be some level of problem,
solution awareness, and how do
209
:they want to solve the problem?
210
:So, you know, and then going
from there, then product awares.
211
:Once they understand the way in which
they want the problem solved, then
212
:they go and look for a product that
actually offers the solution in the
213
:way that they are, are desiring it, and
then they make a purchase from there.
214
:Okay, so that was a really long
winded way to get to your unicorn.
215
:Buyers are really, really, really
solution aware and they are
216
:actively looking for a product.
217
:That can take them from product
unaware to pro to product aware.
218
:They're not thinking about it in those
terms, but that's essentially what
219
:they're doing, their radar is on.
220
:For, I know that I'm looking
for that pair of non-slip shoes.
221
:I know that I'm looking for
this specific, uh, you know, I'm
222
:looking for something that I can
do that I'm, I'm already a runner.
223
:Like what can I do that
incorporates cardio?
224
:And daily, daily movement.
225
:InCorp, you know, that integrates some
nutritional changes that I'm gonna
226
:be able to manage my diabetes better.
227
:Like whatever that thing is their, their
radar is on looking for that thing.
228
:Those people become your unicorn buyers.
229
:So if you want faster conversions.
230
:You need to target higher solution
awareness and mix that in with
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:a bunch of activation triggers.
232
:Like that's, well, you don't have to
mix them in with activation triggers,
233
:but you can, if you are in an industry
where your solution, where your market
234
:is really, really saturated and or
really, really highly sophisticated, so.
235
:A lot of coaches find
themselves in this place.
236
:A lot of knowledge-based businesses
find themselves in this place.
237
:And the thing about activation triggers
is that's when you get into like things
238
:that really start to touch into desire
and you can start to get into more of like
239
:the agitating the pain points of things.
240
:But then that's where you can start to
cross into manipulative sales tactics.
241
:And I don't go there.
242
:I don't teach those things.
243
:So you can speed up.
244
:Buying processes outside of simply
like really targeting very, very,
245
:very high solution awareness.
246
:Um, but the, I, without like, that's
its own episode in and of itself,
247
:so I'm gonna skip that for a second.
248
:What I would add here is if you are
in e-comm or you are selling low cost
249
:digital products, I would check to
see if you have an abandoned cart
250
:sequence to recover sales because.
251
:That is going to be something if
you're like, well, sales feel slow
252
:and I'm generating a whole lot
of leads, but like, why am I not
253
:making sales faster than I am?
254
:There's a really solid chance that
you are getting people who are
255
:initiating the checkout process, and
sometimes those people are getting
256
:moved to your email list depending
on the way you've got that set up.
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:Um, sometimes they're not,
it just, it just depends.
258
:But there's very little, I can't think
of a single checkout software, a cart
259
:checkout software that doesn't have
the ability to, to trigger some type
260
:of abandoned cart sequence, even if you
need a third party integration, uh, like
261
:Zapier to in, in order to complete it.
262
:So with those low cost products, because
they're more impulse buy type things, and
263
:you know, e-comm, unless you're selling.
264
:You know, if you're an artist and
you're selling $5,000 paintings, or
265
:you're selling, you know, $250 prints
of your, of your work or whatever,
266
:like it's a higher ticket item If you
are selling things that, you know, if
267
:you're selling shirts, if you're selling
candles, if you're selling bath soaps
268
:or things like that, or any type of low
cost digital products, especially if
269
:you're selling digital products that,
that are like under the 11 to $15 mark.
270
:I would say like abandoned cart
sequences are if you don't already
271
:have them, get them immediately and.
272
:You know, they're like
two or three emails.
273
:I would recommend three.
274
:I think more email is always the
better strategy, to be honest,
275
:where you just remind them, Hey,
you were looking at this thing.
276
:A lot of people will start to
initiate checkout, expecting there
277
:to be an abandoned cart sequence
that follows up with them and offers
278
:them a coupon code, and you may
or may not be on board with that.
279
:If I were running an e-commerce store,
I wouldn't typically wanna do that.
280
:I would be more inclined to give
them a coupon code to get their
281
:email address simply upon entering
the website, like having it trigger
282
:when they enter the actual website
and or enter the, the product page or
283
:whatever, or both or all of the above.
284
:Um, and then offer them like, Hey, if
you give me your email address, I'll
285
:send you a coupon code, or you can
like, spin the wheel to win a specific
286
:discount or whatever that would look like.
287
:But a lot of people know they've been
conditioned to know that when they start
288
:a, especially in e-comm, if, if they
start to check, check out somewhere.
289
:The retailer is going to wind up
sending them some type of discount.
290
:So a lot of times they'll just wait.
291
:They'll just initiate the
checkout and then wait.
292
:And if you don't follow up with them,
then they've forgotten about it.
293
:But even if you're not gonna offer them
a coupon code, they may or not may not
294
:come, come back if you don't do that.
295
:If like they were specifically looking
to see if they could get a discount.
296
:But regardless.
297
:Follow up with them.
298
:That's what an abandoned
cart sequence does.
299
:So you know, you just remind them,
Hey, this is what you were looking for.
300
:Hey here, here's how you
can go back to checkout.
301
:And there you go.
302
:So if you're selling higher ticket,
I think it's important to understand
303
:sometimes that conversions just
take longer and that is okay.
304
:It might not be ideal, but people
are, you know, people are gonna be
305
:ready when they're ready and like
that's just kind of the nature of it.
306
:People are ready when they're
ready and you can get better at
307
:speaking at the most ready people.
308
:But that is a specific
skill in and of itself.
309
:I would argue that if you are earlier
in business, that is one of the most
310
:important skills that you can learn once
you are further on in your business.
311
:I would argue that realistically the
bigger your business gets, the more
312
:you want to look at starting to capture
lead at a more broad awareness level.
313
:So you can start to take the, I would
never speak to people who are problem
314
:unaware, unless you are like way,
way, way, way far in your business
315
:and you're wanting to grow more of
an audience than necessarily ha like.
316
:Have the specific intent of always
only ever converting sales, but if you
317
:start to help people understand more
of their problem and why your specific
318
:solution is the thing that makes the
most sense, then you have the unique
319
:ability to capture those people of
once they understand that why your
320
:solution is the best solution, then.
321
:You can move them to that sale.
322
:It's just gonna take longer.
323
:Some of those people will buy right away.
324
:It's gonna click really
quickly with them in a way.
325
:They're gonna go, they're gonna
become solution aware really quickly.
326
:They're gonna wanna know
what your product is.
327
:They're gonna be ready to go.
328
:They've got the credit card, they've
got the means, they've got the
329
:opportunities there and, and that's just.
330
:Then they just make the
sale and that's fine.
331
:But the majority of those people
are gonna sit with it for a while.
332
:They're gonna contemplate, they're
gonna maybe talk to their friends
333
:about it, they're gonna maybe want
to explore more of your content.
334
:It's gonna take them a little bit longer.
335
:But I find for earlier business owners,
I find more people are spending more
336
:time in that place speaking directly to
problem awareness, and convincing people
337
:why their solution is the best solution.
338
:This is why you want to use Pinterest
in order to generate more leads.
339
:And I'm like.
340
:Why are we doing that?
341
:If you are trying to sell someone on
Pinterest, they should already know that
342
:they want Pinterest as the solution in
order to generate more traffic and leads.
343
:If they don't know that, like there
are lots of different ways to generate
344
:traffic and leads and you might believe
that Pinterest is the best way, but
345
:other, a lot of people who think that
starting a podcast sounds way more
346
:fun or way more accessible, or way
more whatever than Pinterest does.
347
:So why are we trying to convince.
348
:Them of anything.
349
:Otherwise, like, I'm not really here to
convince people, but once your business
350
:is further along, you can start looking at
broader visibility strategies and showing
351
:people what's possible for them when they
add Pinterest into, you know, their, their
352
:visibility ecosystem sort of a thing.
353
:So there's that.
354
:But then switching into
below industry average.
355
:Now this is a different, this
is a different animal, so.
356
:Looking at below industry average,
which again, because I have no
357
:idea what you sell, I don't know
what this looks like, right?
358
:Like it's really different.
359
:So below industry average if, if
you are selling low cost digital
360
:products, so if you've got like
a $7 thing or you've got a.
361
:$27, even a $7 versus a $27
thing converts quite differently.
362
:The conversion rate we're gonna be looking
for is gonna be differently if you, it's
363
:going to be different if you're selling
it to warm traffic versus cold traffic,
364
:especially if you're selling directly
to ads, like your average conversion
365
:rate is going to drastically change.
366
:So there's nothing to go on
here on, like what does industry
367
:average even mean to you?
368
:I don't.
369
:I don't know.
370
:I don't have anything to go on here.
371
:So in general, what I can offer
here is you're generally going
372
:to work back from what you want,
which is ultimately sales, right?
373
:So you're working your way
backwards from what is the only
374
:thing you need to make sales.
375
:It is TLC.
376
:If you've listened to the other epi, the
first couple episodes of this podcast,
377
:you'll know that I love to make the joke
about TLC, that it stands for traffic
378
:leads conversions, that the TLC that you
need is not the waterfall chasing kind.
379
:Um, and so you know, if you're not
getting the conversions you want.
380
:You take one step
backwards and go to leads.
381
:So are you generating enough leads?
382
:Now that is really subjective, right?
383
:So if you are a business
that is already generating.
384
:You know, a hundred grand a month,
the number of leads that you would
385
:consider adequate is going to be very,
very different from a business that's
386
:generating 50,000 a month than it
is for a business that's generating
387
:10,000 a month versus a business
that is generating:
388
:So you really want to look at, are
you getting the volume of leads needed
389
:in order to reach your sales targets
based on what industry averages
390
:like conversions are so often.
391
:It's just very simple math.
392
:Like if you tell me I'm selling a product
that is this much money and this is
393
:the way in which I'm selling it, I'm
selling it, versus I'm selling it with
394
:a webinar, I'm selling it with a sales
page, I'm selling it with a sales call.
395
:However you're doing it, I can work out.
396
:Well, this is the, this is the
average conversion rate based on that.
397
:So if you wanna be making X amount
of dollars per month, we can just
398
:work backwards and we go from there.
399
:And I can tell you, this is
exactly how many leads you need.
400
:Every month to be generating or
between this and this and that, right?
401
:Like your, your low, your mid, and
your high target range for how many
402
:leads you would wanna be generating.
403
:Then there are all different
other things that come into play.
404
:If you're generating, let's just
say the mid number, let's say I say,
405
:well, you need to generate between
50 and a hundred leads per month.
406
:Your middle number is
like 75 would be ideal.
407
:That's gonna get you exactly where
you need to be if you convert at
408
:the exact average rate of conversion
based on industry averages.
409
:And if you say, well, I'm generating
75 leads and I'm missing my
410
:sales target by half, that's
when I would start to look at.
411
:Okay, where's your messaging off?
412
:How are you communicating with them?
413
:Where are we, like, how are, how
are we communicating with them?
414
:What's the frequency at which
we're communicating with them?
415
:What are your, what are all
of your different visibility
416
:mechanisms that happen internally?
417
:So you have internal versus
external, um, marketing ecosystem
418
:that you have in your business.
419
:So your external marketing ecosystem
is everything that you think
420
:about for like general visibility,
your social media channels, your.
421
:Um, your podcast, your, your
YouTube channels, things like that.
422
:Your internal marketing ecosystem is where
once someone's on the inside, how do they
423
:continue to build onto things with you?
424
:So once they enter your lead, your
lead pool, once they activate as a
425
:lead, what's happening after that?
426
:Where are you sending them?
427
:Because if all it is is like,
Hey, go watch this webinar.
428
:And or, Hey, here's the coupon, or here's
the thing, and then you never email
429
:them again, or they watch the webinar.
430
:You send them maybe, you know, three or
four follow-up emails, and then that's it.
431
:Then I would like, that's a huge missed
opportunity, especially if you're in
432
:a really highly sophisticated market.
433
:It's not enough time.
434
:You're not honoring enough of the
buyer cycle for the people who maybe
435
:would've been ready after day 10 or
day 14, and a lot of industries are
436
:working in this way at this point.
437
:You know what I mean?
438
:So it's again, without having more
context around what's actually going
439
:on, it's hard for me to venture a
guess as to how you can start to.
440
:Um, sort of triage this, but that's, you
know, what you wanna be thinking about.
441
:So are, first of all, are you even
getting enough leads in order to generate
442
:what it is that you're trying to do?
443
:And if you wanna calculate this, if
you know what it is in your, in your
444
:industry, if you know that your industry
converts, like let's say you're just
445
:selling via like a regular sales page, so.
446
:Selling something that's gonna convert at
one or 2% would be great on a sales page.
447
:So if you say, I know that I
just need, like, it's gonna be
448
:an average of 1% conversion and I
wanna make 10 sales per month, then
449
:just do 10 divided by, uh, 0.0.
450
:0.01,
451
:right?
452
:Like you just work your way.
453
:You just work your way backwards from it.
454
:Lemme make sure that actually makes sense.
455
:I know how to do it on a calculator.
456
:10 divided by 0.01.
457
:Yeah.
458
:That gets you exactly what you need.
459
:You need a, you need a thousand leads.
460
:That's what gets you the right number.
461
:So you just take the number
of sales that you want to get.
462
:Divide it by the percentage
is decimal points.
463
:So if it's 30%, it's 0.3.
464
:If it's 3%, it's 0.03.
465
:You know what I mean?
466
:And that gives you the
number you need that many.
467
:Leads or that much traffic.
468
:If it's a sales page, you're really not
getting leads, but that much traffic.
469
:So beyond leads, then you go
a step backwards into traffic.
470
:Are you even generating enough traffic
to be able to get the leads that you
471
:need in order to do the next step?
472
:So if you are not selling direct to sales
page, if you're doing something that has a
473
:webinar, or if you are doing a challenge,
or if you're taking people to a sales
474
:call, typically something that's higher
ticket, that's a more of a multi-step
475
:process, then you really want to be
looking at these things in two different.
476
:Areas you really wanna be looking
at traffic is a separate equation.
477
:And so you're starting to look
at, are you even, you just do
478
:that, that formula in reverse.
479
:So, okay, well if I know that I
need, well, let's do this a little
480
:bit differently because you're not
gonna do that with a sales page.
481
:So let's say you're doing a sales
call and you know that you wanna
482
:make five, five sales per month.
483
:And an industry average for sales calls is
typically somewhere probably between, uh.
484
:30 and 50%.
485
:If you're converting above 50%
on sales calls, you're doing,
486
:you're doing pretty well.
487
:If you're doing below 30% on sales
calls, I would say like it's time to
488
:start looking for your opportunities.
489
:If you've been selling for a really
long time and you had a higher sales
490
:call, close rate, and now it's dropped
to 30% or even 40% like you were
491
:doing 60 or 70, and now it's only
40 like, but anyway, in general.
492
:Somewhere between 30 and
50% is pretty average.
493
:So let's go on the low end of that,
just to be really conservative.
494
:So if you wanna make five sales
per month, five divided by point.
495
:Uh, what did I say, 0.3.
496
:So you would need to get
on sales calls with 16.667
497
:people per month.
498
:So let's say 16 or 17 people per month.
499
:So if you know that you need, let's say,
let's just be conservative and say 17.
500
:If you need 17 people to book sales calls
per month, well, okay, what's an average
501
:that you can reverse engineer that number?
502
:So, 17 sales calls.
503
:Per month.
504
:Typically, if people go to your call
booking page or like whatever your lead
505
:page is, you know this is gonna be really
different depending on what your setup is.
506
:Let's say you get 10% of people,
you're gonna get an average of 10%
507
:of people who view that page to
actually go ahead and book a call.
508
:So you're gonna do 17 divided by point.
509
:One to get that 10% so you know that
you need 170 people hitting that page.
510
:That's not 170 people that view
your story, or 170 people who view
511
:your posts or anything like that,
is you need 170 people on that page.
512
:And if you take that a step back, if
you know that you're having, you know,
513
:DM conversations with people and you're
sending them to that page, like it's all
514
:gonna break, it becomes a numbers game.
515
:You just learn your numbers.
516
:So.
517
:Where are you getting that traffic?
518
:If you're not making the number of sales
that you want, you start to look at,
519
:well, where's my, where are my traffic?
520
:Where are my leads?
521
:Am I hitting the numbers that I need
to get in order to make a different
522
:in order, in order to start assessing
where something might be off?
523
:Right.
524
:Because if you don't have the volume to
support the conversions that you want,
525
:you aren't gonna have enough data to
be able to tell where things are funky.
526
:You know what I mean?
527
:So beyond that, once you know, if
you know like, oh, I'm getting, I'm
528
:getting the numbers, I'm getting the
number of, I'm getting the number of
529
:views, I'm getting the traffic, I'm
getting leads and still nothing like,
530
:it's not converting the way that I
want, that's when I would go back to.
531
:Problem awareness and solution awareness.
532
:So.
533
:You know, it comes back to are you
generating leads with high buyer intent?
534
:And that's really what you wanna
start looking at is how can I
535
:generate higher intent buyers?
536
:And these are going to be people who
are typically more solution aware.
537
:This gets rolled up into your messaging
and into your offer, which, so this
538
:person said, let me go back and look.
539
:Um, what's the first thing that, what's,
what's your first move when the data
540
:looks fine, but results don't match?
541
:Is it messaging as it offers?
542
:Is it sequence, timing, messaging and
offer are basically the same thing.
543
:Your offer is messaging based.
544
:Your offer is not the thing
that you deliver to people.
545
:So just to make this, um.
546
:Just to make this as a point, I don't
like assuming that people understand
547
:what I'm thinking in my head out
loud, so I'm gonna say it out loud.
548
:I'm not trying to mansplain to
you, but your offer and your
549
:product are different things.
550
:Your product is the
thing that you deliver.
551
:Your offer is the thing that people buy.
552
:So your product is going to be, you're
selling a coaching program that has,
553
:um, two calls per month and offers
outside support on Voxer and does this
554
:and does that, and gives you access to
a resource library, whatever that is.
555
:That's your, that's your product.
556
:Your offer is the transformation that
you are highlighting through your
557
:marketing materials that actually
describes the outcomes and what's in it
558
:for them and why they would want this.
559
:And it's very, very messaging based.
560
:So your messaging and your offer
all get rolled up into buyer intent.
561
:Uh, and you want to look out.
562
:So is my lead magnet
attracting a high intent buyer?
563
:If you are in e-comm,
this is usually coupons.
564
:Right.
565
:Like it's very hard to argue with the fact
that if someone enters their email address
566
:in order to get a 10% off their first,
their first purchase, or 15% off their
567
:next purchase or whatever, you, it's not
super likely that the vast, vast majority
568
:of people are going to be doing that and
have zero intention to ever buy anything.
569
:You are definitely going to have
people who check out and they never,
570
:and when I say checkout, I don't
mean go through the checkout process.
571
:I mean like they mentally check out
and then they don't come back and like,
572
:so not, you're not gonna get a 100%
conversion or even a 50% conversion
573
:from that or anything remotely like
that, but you know what I mean?
574
:Like you're going to have a better
sense of those people are wanting
575
:to make a purchase because why else
would they be thinking about getting
576
:a coupon to make that purchase?
577
:Whereas outside of that, so if you
are in done for you services, way
578
:on the other end of things, don't
do anything informational because
579
:someone who's looking to DIY, their
own trademark, someone who's looking
580
:to DIY, their own website, someone
who's looking to DIY, their own copy is
581
:looking for how to write better copy.
582
:How to navigate the trademark
process, how to, um, how to
583
:design your WordPress website.
584
:Like those are the people who
are looking for those things.
585
:So if you're only a done for you service
provider and you are offering things like
586
:that, and you're sort of like scratching
your chin going, Hmm, I wonder why I
587
:can't get past this level of sales,
it's because you're speaking to someone
588
:who has a very different buyer intent.
589
:They're intending to do the thing
themselves, where if you look at,
590
:you know, how could, how do I wanna,
how do I wanna think about this?
591
:If you, if you are
offering a service guide.
592
:If you have a service guide or if
you have something that someone is
593
:typically like, what foundational
information are you typically getting
594
:from someone when you start a project?
595
:So if you're a web designer, what
are the things that you need from
596
:them before the project can start?
597
:So you need their brand
identity information.
598
:You need all their logos, you need
their, you need the copy for the website.
599
:How many website designers do I know
that would go, yeah, it'd be really nice
600
:to get, be really nice to get copy, be
really nice to not have to rewrite the
601
:copy myself once they give it to me.
602
:And then we talk about scope creep,
and then I tell you how that's not
603
:your, that's not your job to do that.
604
:Anyhow, I digress.
605
:But those things, so it would maybe make
more sense to be like, these are all
606
:of the things you're going to need in
order to start your web design project.
607
:Even better.
608
:These are all the things you're going
to need in order to start working with
609
:a professional web designer, because the
only person who's gonna choose to download
610
:that is going to be someone who's looking
to start a design product project, ideally
611
:with a web designer and get all their
ducks in a row so that they're organized.
612
:Right.
613
:Like it's not the be all end all.
614
:That's not the only way that
you can do a lead magnet.
615
:But if you're gonna do a lead magnet
as a done-for-you service provider, you
616
:really want to not be growing an email
list of people who are just trying to
617
:DIY everything, unless you are trying to
offer DIY products, you know what I mean?
618
:Or done with you products, if
that's something you wanna do.
619
:But that's a totally
different business model.
620
:So just food for thought
and then education based.
621
:This goes back to where are
your most solution aware people.
622
:So as an example, let's talk,
let's say a nutritionist.
623
:So if you were a nutritionist working
with perimenopausal women, it makes a
624
:lot less sense to offer a lead magnet
that's like, here's your family friendly
625
:meal plan, because it's so vague.
626
:Someone who is not in perimenopause
could definitely want that, and not
627
:everyone who is in perimenopause
would identify with someone who
628
:needs family friendly meals, right.
629
:I think that makes sense when you
think about it that way, but it
630
:does make more sense to offer a lead
magnet that's more along the lines
631
:of hormone friendly meals to curb
your, what's a perimenopause symptom?
632
:I don't, I don't actually know.
633
:Uh, hot flashes.
634
:Is that too far into menopause?
635
:I don't, I don't actually know.
636
:Let's just say hot flash,
like insert symptom here.
637
:Hormone friendly meals to curb
hot flashes or whatever other
638
:symptom in 40 plus year old women.
639
:And then if you want to make the note
of, they're also family friendly, great.
640
:So that if they do have a fam, if they
do have a family and they're looking for
641
:quick, simple meals that the entire family
is going to enjoy, then they can know
642
:that not only are they going to get what
they need, but it's going to be easier
643
:on them in the long run because their
family will also get what they need and
644
:they're not having to make a separate meal
for themselves as they are for whatever.
645
:You know what I mean?
646
:It's a, it's just a very, very
different intent behind it.
647
:And that's really the starting point.
648
:This is, again, it's, this was
really unspecific because I didn't
649
:have a ton to go on, but hopefully
this gives you some things to think
650
:about and how can you start to
attract more, more high intent leads?
651
:How can you start to attract
more solution aware leads?
652
:And for those of you who are, you
know, already at 20, 50, a hundred,
653
:$200,000 per month in revenue, then
where can you start to look at like.
654
:You know, where are places
in your business where your
655
:conversions have started to drop?
656
:Like I know someone, this goes
back to the traffic thing.
657
:I know someone who was doing about
$50,000 a month in one specific
658
:product, and when she came to
me, she was like, it's crashed.
659
:Like I went from doing 50 grand a month.
660
:Just from this one product line, and
now I'm only doing 25,000 a month.
661
:Like it's a huge difference
in what it's generating.
662
:And I'm freaked out.
663
:Is it my messaging?
664
:Is it like, what's wrong with this?
665
:And when we really looked at it,
it was one visibility channel.
666
:Like she had one specific
visibility channel and it just
667
:like went away and it completely.
668
:I think it was her YouTube channel.
669
:We looked at a bunch of different things.
670
:I think it was something around
YouTube, um, where she was getting so
671
:much traffic from like these couple of
different YouTube videos and they just,
672
:like s stopped producing leads for her.
673
:And so we worked on it, we fixed it.
674
:I don't know enough about YouTube,
but I was able, we were able to
675
:pinpoint it and that that lead source
essentially got turned back on and
676
:it went back to the way that it was.
677
:And then we were able to look at like,
okay, now how do we grow this from here?
678
:So.
679
:You know, again, I would love to
answer more specific questions for you.
680
:If you want to check out in the show
notes, there is a, uh, there is a
681
:voice note tool where you can just
hit record directly from your browser.
682
:It will send me a voice note.
683
:Give me all the context, give
me all the information that you
684
:can, that you were willing to.
685
:If you wanna say like, don't
air this specific thing live.
686
:I'm not comfortable with
like the world hearing this.
687
:I'm happy to cut out
pieces, but in general.
688
:Like send me what you,
send me your questions.
689
:I would love to break down some
strategy for you on this podcast.
690
:So I hope that was helpful for you
and I will catch you on the next one.