In this episode, Laurie explains how to develop a core promise as part of your employee experience that defines what it means to grow in your business. He steps out the three key ingredients needed when designing an experience of growth that attracts, develops, unleashes and retains great people fully committed to bringing your vision to life.
You can read his blog article here.
Learn more about Within People and the work we do here.
All right.
Laurie Bennett:Hey there.
Laurie Bennett:This is Laurie, and welcome to this episode of Re-Imagining Work from
Laurie Bennett:within this episode's actually a recording of a blog I wrote in March,
Laurie Bennett:2023 as part of a series we're running.
Laurie Bennett:Which explores four areas of focus.
Laurie Bennett:Key to developing an equitable employee experience.
Laurie Bennett:There's a flexibility, connection, reward, and growth.
Laurie Bennett:This blogs about growth.
Laurie Bennett:It talks about how companies and leaders can help their employees
Laurie Bennett:take responsibility for how they want to develop their skills and why.
Laurie Bennett:Forward thinkers are talking about personal growth, not
Laurie Bennett:professional development.
Laurie Bennett:Enjoy.
Laurie Bennett:Professional development is dead long.
Laurie Bennett:Live personal growth.
Laurie Bennett:The way we work is changing.
Laurie Bennett:The way we lead is changing.
Laurie Bennett:The way we look at performance is changing.
Laurie Bennett:How we think about careers is changing.
Laurie Bennett:So the way we think about professional development at better be changing too.
Laurie Bennett:How do leaders help their people grow so that their business can grow?
Laurie Bennett:How do individuals combine skills and passions to flourish at work?
Laurie Bennett:A few years ago, I had a conversation with a client where I mentioned
Laurie Bennett:personal growth plans for his team.
Laurie Bennett:He was quick to correct me.
Laurie Bennett:You mean professional development plans?
Laurie Bennett:Right.
Laurie Bennett:It wasn't just a jargon battle.
Laurie Bennett:His point was that a business has no business helping
Laurie Bennett:their people grow personally.
Laurie Bennett:But rather to help them develop professionally.
Laurie Bennett:The former was the job of parents pals and gurus.
Laurie Bennett:I remember being struck by how distinct he felt the two ideas were.
Laurie Bennett:In the end, it sparked a lively conversation about the relative
Laurie Bennett:merits of working with whole people rather than employees.
Laurie Bennett:The benefits of teaching leaders the art of being better humans.
Laurie Bennett:Not just better managers.
Laurie Bennett:The idea that taking an interest in people's wellbeing might
Laurie Bennett:support rather than squash a more professional level of performance.
Laurie Bennett:You might be reading this thinking it would be bananas not to embrace the
Laurie Bennett:personal and personal development, but you'd be surprised how recent a shift
Laurie Bennett:that's been and how long it's taken.
Laurie Bennett:Taking even to really drive that thinking into the way learning and
Laurie Bennett:development programs are designed and delivered In many companies, it was only
Laurie Bennett:during the pandemic, for example, that the idea of empathy as a fundamental
Laurie Bennett:leadership quality really took hold.
Laurie Bennett:But like just about everything else in the employee experience, how people
Laurie Bennett:want to learn and grow is changing.
Laurie Bennett:Growings, one of the lenses in within employee experience framework,
Laurie Bennett:inviting leaders to make promises about how they focus on balance,
Laurie Bennett:wellbeing, and personal growth.
Laurie Bennett:And it's never been so hot as it's hot right now.
Laurie Bennett:Here are three ingredients leaders need to be thinking about in 2023 to ensure
Laurie Bennett:their supporting career journeys tailored to individual talents, committing to
Laurie Bennett:equal opportunity so that everyone has a fair chance to advance and understanding
Laurie Bennett:what each person needs to thrive in their personal and professional life.
Laurie Bennett:Number one, skills, pathways and powerups.
Laurie Bennett:How do people chart their own growth pathway by gathering skills
Laurie Bennett:that align to their passions and the vision of your business?
Laurie Bennett:We're starting to look at people differently.
Laurie Bennett:Instead of badging them with titles they've occupied an experience they've
Laurie Bennett:gathered in their careers to hear.
Laurie Bennett:We're starting to see a more fractional picture, the kind of tapestry of
Laurie Bennett:skills they've assembled and applied.
Laurie Bennett:That's helpful As roles and even whole industries get more fluid, as
Laurie Bennett:companies stop operating like silos and more like networks, they start to
Laurie Bennett:think more like a marketplace of skills than a set of defined and rigid roles.
Laurie Bennett:That's energizing cuz it doesn't pigeonhole people into certain
Laurie Bennett:positions, but encourages more creative mobility within companies as people
Laurie Bennett:bring their skills to challenges faced by different departments.
Laurie Bennett:And that's magic dust for innovation and resilient growth in this environment.
Laurie Bennett:Employees stop seeing their future as a career ladder that they need
Laurie Bennett:to ascend one step at a time.
Laurie Bennett:Instead, it becomes a pathway which might snake around a little
Laurie Bennett:more guided and fueled by their passions as much as their pros.
Laurie Bennett:As businesses look into their own future, they're asking themselves what skills
Laurie Bennett:they're going to need to thrive there.
Laurie Bennett:Right now that's not just a conversation about products and services they need
Laurie Bennett:to build capacity to deliver, but the kind of skills needed to lead and thrive
Laurie Bennett:in a remote or hybrid environment.
Laurie Bennett:For example, ask yourself from recruitment through onboarding to
Laurie Bennett:development, how are you enabling people to chart their growth pathway?
Laurie Bennett:What menu of skills are you offering and incentivizing, and how can your people
Laurie Bennett:power up both their own career and your business's capabilities by getting them
Laurie Bennett:number two, wellness, balancing, strength and stretch.
Laurie Bennett:How are you encouraging wellbeing as an enabler of personal growth?
Laurie Bennett:The workplace wellbeing market was worth over 49 billion in 2022.
Laurie Bennett:That's perhaps unsurprising when you learn that three in 10 employees
Laurie Bennett:in the US reported being burned out either very often or always at work,
Laurie Bennett:and that only 24% of employees felt their employer even cared about
Laurie Bennett:their wellbeing according to Gallup.
Laurie Bennett:The relationship between growth and wellbeing seems remarkably obvious.
Laurie Bennett:Yet there's an enduring narrative in business that real growth comes
Laurie Bennett:from challenge and adversity.
Laurie Bennett:The school of Hard Knocks theory has some truth to it.
Laurie Bennett:We really do learn a lot in times of challenge, but as an approach to
Laurie Bennett:lasting skill building, it's about as sustainable as an unwanted plant.
Laurie Bennett:A healthier approach to personal growth centers more around the ability to find
Laurie Bennett:flow in an increasingly challenging world.
Laurie Bennett:And for fans of miha chicks and Maha's work, you'll know that that requires
Laurie Bennett:a proportionate increase in skill.
Laurie Bennett:As we build mastery, we're able to operate in greater challenge with less stress.
Laurie Bennett:When burnout really hit its peak towards the back end of the pandemic.
Laurie Bennett:We had some really interesting conversations with clients challenging
Laurie Bennett:their reaction that giving folks time off as an antidote might sometimes be
Laurie Bennett:less effective than giving them new skills to cope with new challenges.
Laurie Bennett:In this case, wellbeing and growth aren't just bedfellows, they're spooning.
Laurie Bennett:So ask yourself, how are you matching the challenge of growth with the care
Laurie Bennett:and support people need to be able to bring themselves fully into learning.
Laurie Bennett:Hint, if you are a learning organization that allocates hardly any time for
Laurie Bennett:learning, you are not doing this well.
Laurie Bennett:And number three, equity access to growth opportunities.
Laurie Bennett:How are you ensuring everyone, including the most marginalized
Laurie Bennett:has the opportunity to advance?
Laurie Bennett:Building a personal development program that's equitable is tough.
Laurie Bennett:There are so many factors that influence how people learn from their lived
Laurie Bennett:experience of education to their preferred learning styles and the practical
Laurie Bennett:constraints they face in their jobs.
Laurie Bennett:Three things play a powerful role here.
Laurie Bennett:The first is understanding how people learn and what stops
Laurie Bennett:them on an individual level.
Laurie Bennett:Building out a blended approach to how people can learn new skills then allows
Laurie Bennett:people with different styles to find the one that suits them best, especially in
Laurie Bennett:more self-directed learning environments.
Laurie Bennett:That means leaders taking more marginalized employees by the hand
Laurie Bennett:and supporting them to step in.
Laurie Bennett:The second is enabling people to learn through their work,
Laurie Bennett:not making development.
Laurie Bennett:Something that always has to happen separately on the job, on a course
Laurie Bennett:or in a book, but rather making work a constant source of learning.
Laurie Bennett:This is particularly valuable for time and resource, poor employees or
Laurie Bennett:programs, which surfaces the third, the ability for people to seek and receive
Laurie Bennett:quality feedback on the work they do.
Laurie Bennett:A major challenge for black, indigenous, and people of color traditionally,
Laurie Bennett:for example, has been receiving honest feedback either out of a racial bias or
Laurie Bennett:an over-corrected desire to avoid that.
Laurie Bennett:White supervisors often avoid giving critical feedback to black
Laurie Bennett:subordinates and peers outta the fear of being viewed as biased.
Laurie Bennett:So ask yourself, how are you catering to the diverse learning
Laurie Bennett:needs of your employees?
Laurie Bennett:How are you enabling people to learn at work and equipping
Laurie Bennett:leaders to provide honest, quality feedback to everyone on their team?
Laurie Bennett:Trying to peel professional development apart from personal growth
Laurie Bennett:has never been more impractical.
Laurie Bennett:If your culture set up to develop employees without acknowledging their
Laurie Bennett:needs and passions as individuals, human beings, it's not going to work.
Laurie Bennett:Similarly, all of this must work within the larger container of the culture
Laurie Bennett:as a whole, trying to encourage self responsibility for personal growth
Laurie Bennett:in a system that hoards control at the top simply won't work either.
Laurie Bennett:How we change Professional development needs to be
Laurie Bennett:addressed at source, not symptom.
Laurie Bennett:It's just not gonna fly anymore.
Laurie Bennett:To see growth opportunities as a perk for talent attraction rather
Laurie Bennett:than a promise embedded deeply into the experience of your culture.
Laurie Bennett:Thanks for listening everyone.
Laurie Bennett:We hope you enjoyed learning about personal growth in organizations.
Laurie Bennett:Tune into our podcast every other week for more episodes on what's happening
Laurie Bennett:in the culture and leadership space.
Laurie Bennett:What's on the minds of the leaders committed to change in our
Laurie Bennett:community and other future of work.
Laurie Bennett:Contents new Crave Re-Imagining work from Within is available