Redundancy during pregnancy or maternity leave is a complex and sensitive area of employment law. In this episode of Redundancy Matters I’m joined by Clare Chappell, an independent employment lawyer with over 25 years’ experience supporting both employers and employees through difficult workplace situations. Clare specialises in advising women who are pregnant or on maternity leave and facing redundancy, as well as employers managing those processes, and she brings legal insight alongside a clear understanding of the human impact in this area.
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Welcome to Redundancy Matters.
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:I'm June Hogan and this is the podcast
where I help HR professionals and
3
:leaders managing redundancies to put
people at the heart of the process.
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:In today's episode, I'm joined by
Claire Chapel, an employment lawyer
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:with over 25 years experience.
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:And Claire specializes in supporting
women facing redundancy during
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:pregnancy and maternity leave.
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:And she also advises
employers in these situations.
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:So she's really well placed to
share her experience on both sides.
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:This is sensitive and complex area
of employment law and how you handle
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:it is what makes all the difference
to the individual and the process.
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:So we talk about what
does the law actually say?
13
:Where do employers go wrong and what does
a fair and thoughtful process look like?
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:It's a really practical conversation
about the rights, the risks,
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:and the responsibilities to
handle this in the right way.
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:I really hope you enjoy it.
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:So let's dive in to today's episode.
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:Okay.
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:June Hogan: welcome to today's episode
of Redundancy Matters, and today I'm
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:delighted to be joined by Claire Chapel,
who is an independent employment lawyer,
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:and we are going to be talking about
all things maternity and redundancy.
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:So welcome to the show, Claire.
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:Clare Chappell: Thank you
very much for having me.
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:It's lovely to be here.
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:June Hogan: Wonderful.
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:Yeah, really excited to dig into this one.
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:'cause I know it's an area
that can be quite complicated.
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:It's an area that's quite
emotive and it's also an area
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:that you have deep expertise in.
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:So, um, yeah, really excited to hear more.
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:So would you just like
to introduce yourself
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:Clare Chappell: sure.
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:My name's Claire.
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:I'm an independent employment
lawyer, with Carbon Law Partners.
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:I've been doing this
for 25 and a half years.
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:Now, I guide employers and employees
through tricky employment law
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:situations to help them get to a, a
better place for themselves or their
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:business, whatever that looks like for
them in their particular situation.
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:So I quite like working with
both employers and employees.
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:Not at the same time obviously, but
it gives me the perspective from
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:both sides of the fence as it were.
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:So I think I can offer more value
to either party, because I'm kind
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:of thinking also about what would
I do if I was acting for the other
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:party in the particular situation.
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:So I'm, I quite like that variety,
but I do a lot of work with
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:women who are on maternity or are
pregnant and have been treated.
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:Poorly for reasons that seem connected to
that pregnancy and maternity situation.
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:So from the employer's perspective, I
approach a situation where there's a, a,
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:a woman on maternity leave or pregnancy.
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:So redundancy, which is what
we're going to talk about.
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:I was try and approach that from, a,
a perspective of kindness, of wanting
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:to be nice to somebody, even in a,
a difficult commercial situation.
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:I was reflecting on how to sort of
summarize where I come at these situations
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:from, from the employer's perspective.
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:And came up with this, um, a commercial
decision to reduce headcount may be
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:necessary, but the decision to be
clinical or cold about it is a choice.
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:You are not just making a role redundant,
you're interrupting a person's life at its
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:most vulnerable and transformative stage.
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:How you handle this will be the
only thing she remembers about
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:your company for the next 20 years.
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:I might come back to that when we
come to the end of our discussion,
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:but it's a useful little summary
about the things that HR should be.
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:Reflecting on and thinking about
maybe aiming for when they're
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:making those difficult decisions
and including women on maternity
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:leave in their redundancy exercises.
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:And as we talk, hopefully listeners
can reflect back on, on that thought
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:and, um, see how it, it feeds into the
kind of things that we're discussing.
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:June Hogan: And there's some really
powerful words in those reflections.
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:not least for, anyone who's experiencing
redundancy, it's an emotional time.
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:It's, it's a, a financial shock.
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:It's an emotional shock.
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:It's an interruption, as you
say, there, to,, a career, to,
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:to their whole life really.
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:It touches lots of different
elements, and women on maternity
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:leave have got that whole other.
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:Dimension that they're dealing with as
well, which naturally will be affecting
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:their emotions and how they respond and
react, ,. So when you think about the,
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:you've mentioned there that you work
from on both sides of the table, what
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:are some of the, the pitfalls that you've
noticed in supporting women on maternity
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:leave who are at risk of redundancy?
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:Clare Chappell: When supporting
individuals, it's a hugely vulnerable,
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:confusing, exhausting, hormonally driven
time, and they're facing loads of changes
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:and not just, if it's the, the first
child, each time there is a a difference,
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:each baby's difference, how much sleep
they're getting might be different.
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:And work can be the constant
in the background, even when
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:they're off on maternity leave.
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:They, they have the idea of work being
there, that they're going back to it.
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:They have that kind of plan in their head.
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:The variable, if you like, is, is the
maternity leave, is their experience
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:of being off on mat leave and what is
going on for them in those 20 minute
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:periods of time That, that you break
your day down into when you've got a
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:tiny baby and it, if the work situation
goes wrong, turns wobbly, gets confusing.
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:That is even more discombobulating.
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:Than it is if you are sitting at your desk
when it happens, you are away from work.
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:You don't know what's going on day to day.
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:You are not seeing those people
going in and outta meetings.
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:You are not necessarily
invited to all of the meetings.
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:You're not privy to all those
discussions by the coffee machine.
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:You are.
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:You don't know what you don't know.
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:And having that rug pulled out from
under you when you are at work is,
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:is confusing and stressful enough,
but when you are away from work
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:and in a completely different gear.
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:Because you have a massive gear
shift when you're on maternity leave.
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:You are just not in work.
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:You're quite rightly concentrating
a hundred percent on your baby, and
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:it's a very difficult change to flip
back into, if not impossible to go
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:back into that work mode and then
feel like for want of a better way
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:of putting it, that you feel like to
just, you need to defend your position.
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:And maybe try and avoid being made
redundant, what's going to happen?
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:All the uncertainty.
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:And it's very difficult to deal
with at that vulnerable time.
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:So that's really the main sort of
concerns from the employee's perspective
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:and from an employer's perspective.
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:It's about thinking about that,
being aware of that, and how can
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:we ameliorate the impact on the
women on maternity leave if she has
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:to be involved in a restructuring.
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:That's where I sort of
try and approach it from.
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:June Hogan: And, um,
interesting reflections.
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:It was some time ago now, , since I was
put at risk of redundancy on maternity
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:leave, but I can really resonate
with what you said there about, , not
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:being in the groove, not being in
work mode because you've checked out.
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:Of that
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:Clare Chappell: Hmm.
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:June Hogan: you went on maternity leave.
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:, And it does make you feel even more
vulnerable, as you say, because, , you're
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:having to flip your mind back into work.
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:, And, and those sorts of discussions
and those sorts of meetings, they
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:require, you know, your full attention.
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:, And it, it can be, yeah, it can
make you feel even more vulnerable.
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:So I think there's some really,
interesting reflections there.
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:And certainly I resonate
with a lot of what you said.
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:, So the, so the law has, has, has changed.
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:I mean.
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:and as you say, not everybody
who is , on maternity leave can
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:be put at risk of redundancy.
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:, Do you just wanna give us a
quick overview of the legislation
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:Clare Chappell: The basic summary
of it is, is you can still make a
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:woman on maternity leave redundant.
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:It doesn't prevent that all it did was
extend the period that she's protected
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:for, which, broadly speaking, runs from
the point that she's pregnant until
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:around about 18 months after the birth.
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:And broadly speaking, the
protection is just that.
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:If her position is redundant, then
she's entitled to be offered any
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:suitable alternative employment
that might be there elsewhere in
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:the business if it's suitable.
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:Doing air quotes that our listeners
can't see, obviously, , is something that
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:you need to look at in each situation.
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:I mean, you can get her job spec and a,
a job spec of an alternative role, match
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:them up and, and if they're pretty close,
it's probably going to be suitable.
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:But that's really the basic thing, is
she's entitled to be offered suitable
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:alternative employment, not just
given the chance to apply for it, not
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:just interviewed for it, offered it.
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:The only time when a competitive
process might be okay is if there are
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:two or more women on maternity leave
who that role might be suitable for.
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:And so they are in an equal
position, if you like.
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:That's the only time at which there
should be any competitiveness over
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:that suitable alternative role.
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:Otherwise, she is straight in there.
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:And that's a a rare example of positive
discrimination that does advantage
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:women on, on maternity leave if
there is that suitable role for them.
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:You don't have to create a suitable
role as as the business there.
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:There may well not be one.
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:There often isn't, but if there
is one, then she's entitled to be.
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:Put into it.
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:That's the main, the main
change from that legislation.
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:Um, so just to backtrack from that
point, it's really important to
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:have gone through that process and
organizing your reorganization before
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:you actually crack on and do it.
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:Things like what does the
current structure look like?
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:What does the new structure look like?
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:, Who's involved?
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:Are there any women on
maternity leave involved?
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:Put a big highlight around their name
because you know that as HR planning
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:the reorganization, you need to pay
attention to where they are now,
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:where they're going to be post reorg.
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:Think about the business rationale
for the reorganization for any
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:redundancies that result from it.
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:Get that really tight because any
employee solicitor is going to question
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:that business rationale, and I've seen
some very fluffy rationales that are
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:gobbledygook, frankly, that nobody
really understands what they mean.
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:You could run them through AI
and ai, still wouldn't know what
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:they're actually getting at.
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:So please be be very clear about the
business rationale because that is going
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:to be looked at down the line if there
are any questions over who's done what.
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:, Yes, there are additional risks
with making women on maternity leave
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:Redundant, but it's not impossible.
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:It's just another hurdle to jump
through and to make sure that you've
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:lined things up, to be prepared for
pushback, to be prepared for questions.
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:But being transparent probably gets you
quite a long way in these situations.
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:I think if you are kind, if you go
through a process which is kind,
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:that doesn't throw surprises into
the mix, that communicates well that.
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:Bears in mind that there are people
out on maternity leave that therefore
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:adjusts the process to take account of
that, pay them as a kit day for coming
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:in for a meeting and make sure that they
do get paid, that they don't have to
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:chase you for the payment down the line.
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:This is all about giving them a
positive memory, if not a happy memory,
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:because it's still a redundancy, right?
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:June Hogan: Mm
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:Clare Chappell: Give them a
positive memory of the experience
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:and that is going to change their
view of how they're being treated.
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:I would suggest.
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:June Hogan: mm And that when you
talk there about kind of going
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:back to the planning stages.
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:And understanding, yeah, who,
who's likely to be impacted?
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:. You mentioned before, in terms of the
18 months of protection, you might
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:have someone who's returned to work.
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:So, you know, making sure that your
systems are up to date and you've got
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:that ahead of time, and, and when you
mentioned there about kindness and
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:that ability to start the process.
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:With that intention as opposed to an
email firing in or hearing about it
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:on a WhatsApp group from a colleague
because nobody thought to, to let
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:you know, because you know, you're
not checking your work email anymore.
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:That kind of thing.
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:Um, that really helps to set things
off, off in as positive way as possible,
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:even if the outcome might not be that
the, that woman is retained within
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:the business because there isn't
anything suitable that she can do.
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:Clare Chappell: Yeah, I mean
that none of, none of this about
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:the process is, is to say that.
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:She automatically will remain with
the business after the reorganization.
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:As I said before, business needs
are what they are, and it is not
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:impossible to make somebody redundant
while they're on maternity leave.
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:That's, that's not what the rules are.
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:There's a another thought that I had
about at the outset of the process
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:where it's out outta sight, outta mind.
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:Right.
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:And so when you are looking at
that org chart at the beginning and
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:putting that big highlighted circle
round, the the woman's name who's on
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:maternity leave, HR should then be
ensuring that the manager doesn't.
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:Take the view that, oh, well, because
she's on mat leave and somebody else
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:is doing her job at the moment, that
that means that we don't need her going
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:forward, and therefore there's just
get rid of that bias that potentially
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:is there in the manager's mind that
because she's not there at the moment,
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:it's easier to remove her role from
the org chart as part of this process.
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:I think that's something that often
gets missed, and it's about managers
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:making sure that they are not just
merely trampling ahead with their
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:biases intact and not thinking about
how things work in normal times when
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:everybody is physically doing their job.
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:So that's, that's another
another point to, to make,
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:the other thing from a manager's
perspective, and as I said therefore
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:from hrs perspective, is the thought
that we should do it now while she's
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:off because then she can make a fresh
start after her maternity leave.
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:, I would say that, that, that assumption
is, is just as damaging to, to the
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:woman because that then jumps straight
to yes, you are definitely redundant,
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:is in the manager's mind and therefore
she's removed from that org chart and.
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:Definitely sends her through that
experience of dealing with a redundancy
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:while she's on maternity leave.
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:Is there an alternative timing,
perhaps even if we think that probably
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:her role is going to be get removed.
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:If it's just her role, can we maybe
at most say this is a possibility, but
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:we are not going to progress it until
after you're back from maternity leave.
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:So that we can properly review
your role as it stands then in six
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:or eight months time or whenever
she's back, should it be postponed?
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:Can we be thinking about perhaps
offering a non-standard settlement deal?
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:In that scenario, obviously her SMP has
statutory maternity pay, still has to be
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:paid, but is there something that we can
extend out of what we quote normally?
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:Offer on redundancies to take account
of the fact that she's not going to be
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:ready to look for another job until, let's
assume the end of her maternity period.
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:There are things that can be done to
soften the blow, in my view, and that
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:those are a couple of examples, but
I think that the idea of, of suddenly
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:being told by the way you are at risk
of redundancy without that soft landing,
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:whatever that looks like for the business.
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:That really exacerbates the difficulties
that that she'll have in changing
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:gear from being on maternity leave, to
suddenly having to front out to some
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:fairly serious conversations at work.
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:June Hogan: Absolutely.
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:And what you said there about, , having a
look at what flexibility there could be.
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:Certainly when we.
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:Support women on maternity
leave without placement.
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:I can pretty much guarantee that
they will all say, I'm not ready now.
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:Can I, can I, can I get in touch with you?
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:Towards the end of what would've
been the end of my matley, which,
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:and of course we're super flexible
because, you know, that that's what
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:we are all about as a business.
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:Because that, that
wasn't part of the plan.
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:They're, they're
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:Clare Chappell: Yeah,
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:June Hogan: old, three month
old, five month old, baby.
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:, They were planning to spend the
next X number of months with
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:them, , and not least of all
the fact that they wouldn't be.
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:In a, a place to go for interviews
and kind of do all of that
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:Clare Chappell: absolutely.
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:Absolutely.
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:They won't have childcare in place.
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:They might still be breastfeeding more
regularly than they were certainly
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:after baby's at six or eight months old.
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:There's all of these things that go into
the melting pot of what this experience
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:is like for the women on maternity leave.
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:And yeah, I mean the, the outplacement
points, , a lot of the time we'll see in
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:settlement agreements that outplacement
support has to be started within
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:three months of the termination date.
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:Well, that doesn't necessarily work
when you're on maternity leave.
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:Do we want to change the termination date
to push it back so that, that therefore
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:then buys those three months that way?
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:Or do you as a business want to
terminate because it's your end of
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:year and you want them off the payroll?
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:, And then do you give them a longer period
within which to start out placement?
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:I mean, I'm not saying which one
of those is the right answer.
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:It'll always be different depending on
the business, but those sort of things
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:should go through the thought process.
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:June Hogan: Absolutely.
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:Otherwise, either as an employer,
you are just paying for service
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:that the individual's not
gonna be engaging with, not
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:Clare Chappell: Yep.
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:June Hogan: getting the most out of.
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:And from an individual's perspective,
I think, well that that outplacement
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:was hopeless because I wasn't in
a place to really engage with it.
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:But I felt like I had to.
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:And it's another example, as
you've said at the start of
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:leaving those lasting impressions
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:Clare Chappell: Yeah.
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:June Hogan: did they really care about me?
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:Yes, they had to make difficult decisions,
but was this just transactional or
314
:was it actually person centered?
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:Clare Chappell: Yes.
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:Yeah.
317
:Is it about me or is it just about, I'm
a number on a page in a spreadsheet.
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:June Hogan: Mm.
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:Yeah.
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:Yeah.
321
:Absolutely.
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:, So thinking about, , some of the kind
of, I guess, the myths that you think
323
:employers have around women on maternity
leave you mentioned there about a.
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:Oh, well, you know, it'll be
easier for her if we do it
325
:while she's on maternity leave.
326
:And certainly, my experience in HR
and having, you know, worked with,
327
:, stakeholders, this notion of, oh, well
they're planning to go on maternity
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:leave, so,, they, they probably won't be
interested in, you know, some of, some
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:of the alternative roles making these
assumptions and having that filter.
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:Are there any other myths that you come
across when you're working with employers?
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:Clare Chappell: Uh, well, there's,
there's that, and there's the broad myth
332
:of, well, we can't make her redundant
because she's on maternity leave.
333
:When you, you actually can,
as, as we've talked about,
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:June Hogan: Mm.
335
:Clare Chappell: The, the myths I think
are really around things that when you are
336
:working or when you don't have children,
and without wishing to sound patronizing
337
:in any sense, 'cause that's not where
I'm coming from at all, but where, when
338
:you are at work or haven't had maternity
leave yourself, it's very difficult to
339
:imagine what it's like even when you
have had kids, one to however many.
340
:If you've had more than one, you'll
know that they're all different.
341
:And your experience of having a baby,
of the birth, of the first weeks
342
:of the feeding and the sleeping and
everything, your experience is going
343
:to be different to somebody else's.
344
:And I think that fact is really important
for HR and for managers to remember,
345
:and for HR to ensure that managers
understand because from that comes.
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:The business, we don't know how she is.
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:We don't know what kind of birth she had.
348
:We dunno what kind of follow-up
care she needed, what kind of
349
:care the baby might have needed.
350
:How's feeding, how's
sleeping, hers and the babies?
351
:, Therefore, how engaged is
she going to feel physically
352
:able to be in this process?
353
:We don't know any of that.
354
:And because she's on maternity
leave, it's very difficult to demand
355
:answers to those kind of questions.
356
:How are you feeling?
357
:Are you gonna be fit enough for us to
run you through a redundancy process?
358
:I'm not sure that's a very
attractive, , question for HR to run.
359
:I, I dunno how you'd feel about picking up
the phone to somebody on maternity leave
360
:as, as HR and, and,, ask those questions.
361
:June Hogan: That wouldn't be, it
wouldn't be a comfortable one.
362
:And it leads me to thinking
about, , that notion of, , when
363
:women go on maternity leave, how,
how do they want to keep in touch?
364
:Not, not to keep in touch days.
365
:But how do they want to
manage that communication?
366
:And if you haven't got a plan or an
agreement, then as you quite rightly
367
:say, it can feel awkward to get in touch.
368
:'cause you just don't
know any of those things.
369
:Clare Chappell: that's a really good point
370
:June Hogan: yeah.
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:Clare Chappell: you as, as, as
the business, you can't insist
372
:that you send a weekly email.
373
:. She may have asked for updates on
anything major, but then actually
374
:change her mind once she's on mat leave
and doesn't wanna hear anything or
375
:doesn't open any emails and you don't
know if she's opened them necessarily.
376
:You know, and you, there's all of
the, you, the, the main thing that
377
:you know is that you don't know
what's going on for her right now.
378
:And so it's hard to say, well, what
she said about commun communication
379
:preferences before she went on
mat leave might not apply now.
380
:You know, and so from that perspective
it's quite difficult to therefore
381
:anticipate how anything is going to land.
382
:Generally, I think I'd probably
suggest comms from her manager,
383
:you know, a friendly WhatsApp.
384
:Can we have a quick chat and a catch up?
385
:To then transparently communicate what the
situation is, rather than an email from HR
386
:saying, , we need to have a catch up about
a reorganization that we're planning.
387
:Can you do this time?
388
:You know, and it's things like giving her
alternative times and places and methods.
389
:Ask her if she prefer a teams or
a phone call or a face-to-face
390
:in a cafe near where she lives.
391
:What's gonna work best
for her at this stage?
392
:And that might change as maternity
leave goes on and routine changes and
393
:confidence grows and all of those things.
394
:June Hogan: Certainly from my
perspective to, to just come in,
395
:have the meeting and leave again.
396
:You don't want to come in and
everyone asks you, how's the baby?
397
:How are you doing?
398
:And, and all of that.
399
:I remember walking through an open
plan office and I hadn't been in
400
:since I'd gone on maternity leave.
401
:It was awful.
402
:Clare Chappell: Yeah.
403
:June Hogan: They'd have just
said, well, where would you
404
:like us to meet a cafe nearby?
405
:All of these things now that you're
talking about them, I'm thinking these
406
:small details that would've really made a
difference and I'm sure make a difference
407
:to a lot of women who find themselves in
that situation, if they feel like someone,
408
:as you say, is being kind and thoughtful.
409
:, Clare Chappell: Yeah.
410
:June Hogan: not just looking
down the list going, right.
411
:Well, we need to see,, we need to
see Sheila at 10 o'clock on Monday,
412
:so just book her in, you know?
413
:Clare Chappell: Yeah, because
that, that might not work
414
:June Hogan: No,
415
:Clare Chappell: with childcare
and you know, so if you.
416
:You ask her and you take a kind of
baby first, , line with it and say,
417
:if you need to go and, , comfort the
baby because they're crying, or if you
418
:need to feed them because they've woken
up a bit earlier than, than you were
419
:expecting them to, that's all fine.
420
:We'll pause will come back to it.
421
:. I mean that many people
might say, do you know what?
422
:I just, I'll, I'll carry on and you
know, you can't see on camera, and
423
:then we'll just get on with it because
I'd rather get the meeting done.
424
:You know, but that should be her decision,
425
:June Hogan: Mm.
426
:Clare Chappell: and the
employer shouldn't sort of push.
427
:Either way I, for me, but no, I, I
completely can empathize with that
428
:being, , told to come into the office,
in the middle of maternity leave and.
429
:Not really being quite sure
what the outcome was going to
430
:be and having to switch gear.
431
:I mean, adrenaline must be the
rescuer, I think, at that stage,
432
:which is, you know, healthy or not,
depending on your point of view about
433
:it, I suppose, gets you through it.
434
:But one thing,
435
:June Hogan: Yeah.
436
:, Clare Chappell: But yes, thoroughly
unpleasant and, you know, and, and
437
:I speak as an employment lawyer,
438
:June Hogan: Mm-hmm.
439
:Clare Chappell: my day job.
440
:And, and luckily I, I was able to get
my game face on and get on with it,
441
:but, , yes, it, it was not fun at all.
442
:And that's, and as I say, that's me
speaking as an employment lawyer this
443
:is, this is what you do, you can do this.
444
:And I was able to have that conversation
with myself quickly, and it was all fine.
445
:June Hogan: Hmm.
446
:Clare Chappell: Um, but that's
me as an employment lawyer.
447
:That's not somebody who
doesn't do what I do
448
:June Hogan: Yeah.
449
:Clare Chappell: as a job.
450
:June Hogan: could be their first
experience of redundancy, like you
451
:said, their first baby, or even
452
:Clare Chappell: Yeah.
453
:June Hogan: or their third.
454
:And all of these things are all variable.
455
:, And are there any themes.
456
:From the women that you support
that you would draw on in terms of
457
:when employers get it really wrong?
458
:I mean, is is there anything
there that, that keeps coming
459
:up kind of time and time again?
460
:I know you've given us some advice on
what employers should be doing to support
461
:women in these situations, and as you
said, they can make women redundant.
462
:It's not to say you can't, but
does anything come up for you
463
:as a, as a recurring theme when
women come to you for support?
464
:Clare Chappell: Oh, the, the
lack of communication and the
465
:way that things are communicated.
466
:So yeah, absolutely.
467
:That is a major, major cause of upset.
468
:, A lack of flexibility and understanding
in terms of availability for
469
:meetings and, and where to meet
and when, and, you know, how long
470
:is the meeting going to go on for?
471
:Sticking to timeframes that you've given.
472
:, You know, if you've booked a meeting
for 11 o'clock and she's basically got
473
:until about 1145 before baby's gonna
start waking up from their nap, then
474
:you have the meeting at 11 o'clock.
475
:Maybe you have a buffer time between
meetings in that scenario so that you make
476
:sure that you can hit her meeting slot.
477
:She has set with you because that
fits into the current routine.
478
:It's that consideration, communication.
479
:But communication for me goes all
the way back to before somebody
480
:even comes, becomes pregnant.
481
:It's the policies, it's the how do we
treat people who go off and have babies?
482
:How do we treat people when
they come back from maternity
483
:leave and return to their job.
484
:How do we treat people who want to work
more flexibly now they've got a baby.
485
:How do we treat people when they
return from maternity leave?
486
:Do we provide them with
return as coaching?
487
:Are we a little bit more understanding
about them needing time off
488
:whilst baby settles into nursery
and catches every germ going?
489
:It's all of that piece that is
the atmosphere and the culture
490
:that's created in somebody's mind
before they even get pregnant.
491
:Then they're pregnant, then
they're off on maternity leave.
492
:Then this is happening.
493
:Their experience of this, of the
redundancy and the restructure is all
494
:part and parcel and is informed by
that culture that's been instilled in
495
:them from the business from way back
when, and they come at this with all of
496
:that experience, positive or negative.
497
:And I think that is what then feeds
into the responses and the reactions to
498
:communication or lack of flexibility and
understanding over arranging meetings,
499
:, expectations about just switching
gear into defending your job from.
500
:Baby, baby signing classes.
501
:You know, that's not, that's quite a
tangent and it, it's that understanding
502
:and that communication and the empathy
and, you know, and understanding that
503
:they don't know what they don't know
about where she is right now and how
504
:to go about getting that information
for them to then run through the
505
:process they need to run through.
506
:Including deciding when they need to
run through that process with her.
507
:That's, that's the real
trick in all of this.
508
:And I don't have any sort
of magic solutions for how
509
:HR have those conversations.
510
:That's the sort of, I can talk to
the principles and then the how
511
:do we deal with the impact of how
you've done all of this stuff.
512
:June Hogan: And I love what you said
there in terms of holistic approach to
513
:all of this and how that woman feels.
514
:When she's on maternity leave, whether
she's at risk of redundancy or not, you
515
:know, and therefore, if something like
this does happen because you know, you can
516
:be on maternity leave for 12 months, you
know, in, some situations if that's what
517
:you choose, a lot can change in 12 months.
518
:Clare Chappell: Absolutely.
519
:June Hogan: and so still feeling part
of the team of the organization still
520
:feeling valued in whatever way that
works for her, is, is hugely important so
521
:that if this kind of thing does happen.
522
:as you say, it's not been nine months
since anyone spoke to her or had any kind
523
:of, , had any, had any kind of contact.
524
:, But what I've really enjoyed from our
conversation is the way that you've talked
525
:about not having those assumptions and
not having that judgment and not looking
526
:through your particular lens about
what it means to be on maternity leave,
527
:whether , you are a father or a mother or
neither,, this is about this individual
528
:and, and being curious about them and
how they're feeling in this situation.
529
:I think that's hugely important
because then it all goes back
530
:to, right, so now we know this.
531
:How can we make this process fit
around her as opposed to making
532
:her fit around our process?
533
:'cause we've got four weeks to do
this in and you know, we need to
534
:have three meetings and it needs
to all happen by the end of March.
535
:Clare Chappell: Yeah, that, that's right.
536
:And I mean from a, from a
financial cash flow perspective.
537
:From from the business's perspective,
you know you're going to have to
538
:pay any remaining SMP notice pay,
statutory redundancy, holiday pay.
539
:If you're gonna offer settlement
agreements, you're going to offer
540
:some compensation on top of that.
541
:Is there an argument, and this is
a, a question for the employer,
542
:is there an argument that you
should pause the reorganization
543
:as it affects this individual and
come back to it after she's back?
544
:From maternity leave because
you've got those costs anyway.
545
:If you wait until after she's come back,
as you've said yourself in a period of
546
:a year, if not less, things can change.
547
:Is it better to park her redundancy
depending on the circumstances
548
:and you know, if her role is being
removed or if she's been selected
549
:in her absence from a group of, of x
number of, of employees, whichever.
550
:Is there an argument to keep her there?
551
:Keep it all on pause, deal with it.
552
:After she's back, she's still protected,
but say six months after she's back.
553
:If she's had a year, give or take
and, and deal with it, then when
554
:you know she's back, you know what?
555
:Flexible working arrangement
perhaps she's asked for.
556
:'cause let's say, and I've
seen this happen, let's say you
557
:have a reduced requirement for
somebody to do what she does.
558
:She's working five days prior to
maternity leave, you only need
559
:somebody for three actually.
560
:She turns out to have been intending
to ask for a flexible working
561
:arrangement of three days a week.
562
:That means she can carry on doing
the job on the new three days a week.
563
:No redundancy payout.
564
:You've still got that
employee and guess what?
565
:She thinks you are brilliant and
you've bought more loyalty by
566
:waiting, seeing what flexible
working arrangements she wanted.
567
:'cause you, you knew she was gonna ask
for one in the scenario I'm talking about
568
:and you've been able to find something
that works for everybody, that's a win
569
:for her and that's a win for the business.
570
:June Hogan: Yeah, and what you described
there around retaining talent, which
571
:as you mentioned earlier, often women
returning from maternity leave can
572
:find that, you know, the environment
is different when they come back.
573
:Even those, you know, those that come
back to the roles at which they're left
574
:and having that support in place, but
that ability to retain the, the talent
575
:that otherwise would've been lost.
576
:That redundancy process, if, if
circumstances allow, as you say,
577
:there's, there's lots of variables there.
578
:and so in, in that sense, would you
approach that in terms of putting her
579
:particular process on hold or depending
on the relationship that you had with her?
580
:Would you, would you be open and
transparent about those conversations?
581
:I guess depending on where
she is in her maternity leave
582
:and all these other variables.
583
:Clare Chappell: It, it, it would depend.
584
:Sorry, that's a lawyer's answer.
585
:Um, it would depend on
the relationship with her.
586
:It depend on what that culture is that's
already been sort of created and built
587
:up around her and across the business.
588
:It would depend on.
589
:Where she's in her maternity leave.
590
:It would depend on the type of
redundancy that we're talking about.
591
:Is it that she has a unique role and
it's that role that's being removed, in
592
:which case it's a, a standalone issue.
593
:Is she part of a team that's being cut
from 10 to six and she's one of the four?
594
:I mean, that's a scenario where it's a
double-edged sword because on the one
595
:hand I might say, well wait, because you
are scoring her while she's not around,
596
:which is, you know, you are relying
on memory from six or eight months ago
597
:from when she was last in the business.
598
:Is that going to be safely objective?
599
:Do we have any biases we
need to be mindful of there?
600
:Plus then you've got six roles still
there and they're probably going to
601
:be suitable alternative employment, so
therefore she should be plugged into them.
602
:So it's risky not to plug
her into one of those roles.
603
:There's a lot going on in either
of those redundancy scenarios.
604
:That's why I say it depends, because
it's really hard to generalize
605
:it's better to say it depends.
606
:And there's enough, and there's always
going to be enough issues there to warrant
607
:HR taking a very close look at it and
probably getting legal advice to look
608
:at what's the best way to play this.
609
:And of course, as I said before, the best
time to do that is before you actually
610
:start having those consultation meetings
at the point of planning, working
611
:out your business rationale and your
before and after organization chart.
612
:That's the point at which to work all
of this out, not be suddenly floundering
613
:middle of the process when somebody
says, , hang on a minute, I'm on
614
:maternity leave and you're supposed to
give me one of those alternative roles,
615
:June Hogan: Yeah.
616
:Clare Chappell: you know, that's
the point at which I get the
617
:panic phone call saying help.
618
:Hmm.
619
:June Hogan: And I guess, , in a, in an
ideal scenario, thinking about the support
620
:that you provide for individuals who
might be listening to this, you know,
621
:there, people listening to this who are
on maternity leave themselves, or more
622
:likely HR professionals and leaders
listening to this, would you advise in
623
:terms of how you can support and how best
to support a process in, in this way from
624
:assuming we're, we're at the start now,
we haven't even kind of started things.
625
:Clare Chappell: Well, that,
that was going to be my, my main
626
:point was speak to me before.
627
:You've jumped off the cliff and committed
to anything publicly in terms of the
628
:plan, the reorganization, who's at
risk, what you're going to do, and let's
629
:have a look at it and check for risks.
630
:I mean, it's, it's not just
women on maternity leave.
631
:It might be people with disabilities who
say you've got a return to office mandate
632
:and there's a real going around that.
633
:, But if you've got a disabled
individual, you need to think about
634
:reasonable adjustments for them.
635
:In terms of perhaps they continue to work
from home and you've got a whole policy
636
:sort of scenario to deal with there.
637
:So getting advice before you jump
off a cliff is always a good idea.
638
:That would be the main thing.
639
:And from there, everything else follows
because then we talk about the scenario.
640
:We look at the process, we
look at where your risks are.
641
:Are you prepared to manage
those risks, reduce those risks?
642
:Are you prepared to take
those risks and go from there?
643
:. June Hogan: And who's listening, how
can they get in contact with you?
644
:How can they find out more about how you
could support people in this situation?
645
:Clare Chappell: Okay, well, , they
can find me on the Carbon Law Partners
646
:website, which is carbon law partners.com.
647
:I'm also on LinkedIn quite a
lot, so you can find me on there.
648
:I don't have an eye in my name.
649
:Just for people listening, , that
probably helped find me.
650
:, Claire and sh will have various
possibilities, don't they?
651
:, And the way that I work, just to sort
of start things off, is I'll always
652
:have an exploratory chat, sort of 15,
20 minutes, half an hour, whatever.
653
:Is needed to, , find out more about the
situation, talk about how I can help,
654
:and what the next steps are from there
to get a client onboarded and then
655
:actually be able to start work for them.
656
:So I guess the next step is get
in touch with me via the, the
657
:website or via LinkedIn and we'll
arrange a time for a chat and then
658
:we can take things from there.
659
:June Hogan: Wonderful.
660
:Well, I'll put all the,, links
in the show notes, so, so people
661
:can access those quite easily.
662
:, And Claire, I've.
663
:Today, just really getting
into some of that detail.
664
:And it, it's taken me back a few years
to, , when I was on the other side
665
:of, of all of this, , and a lot of
what you said has really resonated.
666
:That.
667
:And it's, it's clear from your
experience that you've got a really
668
:deep understanding in connection, , with
this, with this area in particular.
669
:Clearly, you are an employment lawyer.
670
:But this is something that I can
and tell and hear that you've
671
:got a real passion for as well.
672
:So thank you for sharing
all of that with us.
673
:Clare Chappell: Oh,
that's really kind of you.
674
:Thank you.
675
:No, thank you for having me.
676
:I've really enjoyed chatting to you.
677
:Thank you so much for listening
to the Redundancy Matters podcast.
678
:I hope you found today's episode helpful.
679
:It would mean a lot to me if you
would follow rate and review this
680
:podcast wherever you listen to your
podcasts, as this helps it reach more
681
:people who are managing redundancies.
682
:Let me know what you thought,
and if you have ideas for future
683
:episodes, I'd love to hear from you.
684
:You can find me on LinkedIn, June
Hogan, and get in touch via my
685
:website, wildwood coaching.co.uk,
686
:where you'll also find more resources
to help you manage redundancies.
687
:I hope you'll join me again soon for
the next episode of Redundancy Matters.