Shownotes
A few episodes ago, we discussed integrity in our coaching businesses. I believe it is of the utmost importance to uphold a high level of integrity and trustworthiness in our coaching practices, not only for ourselves and for our clients, but for the industry as a whole. Upholding acceptable practices includes not only avoiding unacceptable practices but also being intentional to choose and implement good, quality procedures and policies.
In this episode, I pitch a few solutions to unacceptable coaching practices. I help you understand the problems these solutions avoid, as well as a bit on how the problems can creep in unaware in the first place. When we are conscientious of potential unacceptable practices, we can take steps to not only avoid them but intentionally replace them with excellent practices and approaches to helping our clients.
What You’ll Learn Some unacceptable practices
- Dismissing clients’ thoughts and feelings
- Self-gaslighting encouragement
- Bait and switch (over-promising, under-delivering)
- Abdicating responsibility
- Missing the mark
Ways unacceptable practices can creep in Solution #1 - Define your role
- Handle dissatisfaction appropriately
- Make space to see clearly
- Protect safety
- Hold yourself accountable
- Ask permission for further discussion
Solution #2 - Switching modes
- Delineate when offering opinions versus offering expert advice
Solution #3 - Identify the needs of your client
- Strike a proper, healthy balance between neutrality, thoughts, and feelings
- An example when processing grief
Solution #4 - Clarify for yourself who your client is when you work with someone or do not
- Identify when you may not be the best person to work with a client (example: certain traumas)
- Help in your most powerful ways but refer out as needed
- Define the type of work you do: set expectations and perimeters from the beginning
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