Nigel Paine, head of people development at the BBC, discusses the evolution of workplace learning, the creation of the BBC's iPlayer, and the importance of fostering a true learning culture in organisations.

Nigel emphasises the need for trust, autonomy, competence, and connectedness toward creating an effective learning environment and shares with us examples from Danone and WD-40 to illustrate successful learning practices

Nigel also highlights the significance of leadership qualities like courage and humility underscoring the critical role of continuous improvement and open communication in building a happy workplace culture.

Nigel’s tips for a happy workplace:

1. Make people feel part of the team and organisation.
2. Constantly work on what is stopping good things from happening.
3. Have an index: some measure of how well you are getting there

Links and resources mentioned in this episode:

Nigel's book The Great Reset

Harvard Business Review