What is your risk appetite as a leader?
It's well evidenced that high-performing teams are those who are willing to take collective risk. But it's not easy to get to that place, especially if it's outside of your comfort zone.
In this episode, we chat all things risk and why your approach to it matters. We discuss:
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Carrie-Ann Wade: I love it. That is a good and really practical
Speaker:thing that people can just start doing tomorrow or whenever after
Speaker:they've listened to this episode. So I really love that
Speaker:one. I might well do it myself. Actually,
Lee Griffith:I think you should
Lee Griffith:welcome to how to take the leap the podcast where we challenge
Lee Griffith:the myths and stereotypes of what it means to be a leader
Lee Griffith:today, and help you to succeed in post without compromise. I'm
Lee Griffith:Lee Griffith, and
Lee Griffith:Carrie-Ann Wade: I'm Carrie-Ann Wade. And together we will be
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Lee Griffith:leadership, sharing our experiences along the way, and
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Lee Griffith:Carrie-Ann Wade: enjoy this episode.
Lee Griffith:So hello to everyone who is watching us on
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Lee Griffith:You're not just a listener. I feel valued member of our to
Lee Griffith:take the lead community,
Lee Griffith:I feel privileged that you decided for us to be
Lee Griffith:your listening companion whilst you clean the house, do the
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Lee Griffith:listening, and we'd love to hear how people do listen to us. And
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Lee Griffith:to talk about. Usually what it's one of us in a bit of a
Lee Griffith:reflective mode, having come away thinking about what we've
Lee Griffith:been talking about and what the other person said. So we share
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Lee Griffith:the set of links that you need will all be down here somewhere
Lee Griffith:or in the show notes if you are listening on to the podcast app
Lee Griffith:of choice. Did I rescue myself?
Lee Griffith:Carrie-Ann Wade: You did your best Yeah, you dug yourself back
Lee Griffith:out of the hole you started digging well done.
Lee Griffith:How are you this fine, fine day carry on? Hi,
Lee Griffith:Carrie-Ann Wade: I'm good. Thank you very much Lee. I'm in a sort
Lee Griffith:of I did not not reflective headspace but in a like a feel a
Lee Griffith:bit like oh, I need to you know been doing a lot of thinking.
Lee Griffith:What's what's coming up next for me? How do I need to get on top
Lee Griffith:of the things that I need to achieve as a leader and in the
Lee Griffith:workplace? So yeah, I feel like I've so far had a good week.
Lee Griffith:Thanks very much. How
Lee Griffith:are you? Was it was just one episode. You were
Lee Griffith:so in awe with my ripping up
Lee Griffith:Carrie-Ann Wade: well, it didn't take me it did take me a week to
Lee Griffith:pick my chin up off the floor when you said you'd Richard D
Lee Griffith:list up. So you know, obviously after I got over that shock, I
Lee Griffith:needed a good sugary tea. To sort myself out. I thought Yeah,
Lee Griffith:why not start disrupting your own Southie you're thinking what
Lee Griffith:you what you want out of life as a leader. So yeah, it's all been
Lee Griffith:good. Thank you. How
Unknown:about you influenced?
Unknown:Carrie-Ann Wade: You are now officially an influencer. So I'm
Unknown:gonna say I'm
Lee Griffith:good. I'm good. I'm, I'm yeah, I'm enjoying the
Lee Griffith:vibe of 2024. So I was about to say 2025 Obviously, I'm not in
Lee Griffith:the future. I'm enjoying the vibe of 2024. And good. Just
Lee Griffith:yeah, I find finding my feet finding my foot in front of
Lee Griffith:things up in the air a little bit, but also not really doing
Lee Griffith:any of that either. Because consistency and persistence are
Lee Griffith:my buzzwords for this year. So like
Lee Griffith:Carrie-Ann Wade: now I think we're well into the year now and
Lee Griffith:I'm yet to think what my word of the year is going to be. So
Lee Griffith:that'll be my reflection for after this episode.
Lee Griffith:Okay, well, we today's episode feels a bit like
Lee Griffith:a natural extension to the discussion of last week, which
Lee Griffith:was all around disruptive leadership and this one I want
Lee Griffith:to explore the topic of taking risks and I think it's one of
Lee Griffith:those areas that can be really divisive because some people
Lee Griffith:absolutely love taking risks living on the edge that's it
Lee Griffith:well i By
Lee Griffith:Carrie-Ann Wade: the way, I'm not going to throw myself out of
Lee Griffith:a plane or anything like that anytime soon, but it might give
Lee Griffith:you some some indication to the level of risk I'm willing to
Lee Griffith:take at least in my personal life.
Lee Griffith:But others I think it brings out if fear and I was
Lee Griffith:gonna say as you rushed into the bathroom but after last week's
Lee Griffith:episode I'm gonna keep don't go there. Don't go there.
Lee Griffith:Carrie-Ann Wade: change tack change tack quick,
Lee Griffith:you know bring brings you out Hyves that let's
Lee Griffith:let's, let's say that instead. So it's I think. So I think
Lee Griffith:there's there's that element of how people react to the thought
Lee Griffith:of taking a risk. And then I think there's the element of
Lee Griffith:what people see as risk can vary as well. So inherently, the job
Lee Griffith:you do might have high risk. I mean, we've both come from used
Lee Griffith:to work in, but we both have a health service background, for
Lee Griffith:example, where the decisions that people make and the actions
Lee Griffith:that people take, have a life and death consequence. But other
Lee Griffith:risks could be financial, reputational, legal, there's all
Lee Griffith:sorts of ramifications of the decisions and actions that you
Lee Griffith:take. And so I wanted to discuss this topic today, because I
Lee Griffith:think it builds on the areas that we touched on last week
Lee Griffith:around disruption, but also, because how you manage risk
Lee Griffith:directly affects the performance, but you know, your
Lee Griffith:performance, your team's performance, your organizational
Lee Griffith:performance, and high performing organizations are those who are
Lee Griffith:willing to take risks. But how do you get comfortable with
Lee Griffith:being that type of leader? When do you know if a risk is worth
Lee Griffith:taking? And what if you're just too risky kind of person? Yeah.
Lee Griffith:So that's, that's what I want to explore in today's conversation.
Lee Griffith:So kicking us off Karianne so that everybody is starting in
Lee Griffith:the same place? How have you defined risk in your career?
Lee Griffith:Carrie-Ann Wade: I guess this is quite an interesting one for me.
Lee Griffith:And where I started, when I was thinking about this question was
Lee Griffith:risk being about weighing up the potential gains, or the
Lee Griffith:potential good, that could be caused through something versus
Lee Griffith:the harm? So what's the potential gain versus the
Lee Griffith:potential harm of doing or not doing something, sometimes it's
Lee Griffith:actually about making a choice not to do something. And that
Lee Griffith:can be as risky as choosing to do something. So that was kind
Lee Griffith:of where my head first went to, in thinking about that question.
Lee Griffith:And then I guess I kind of bought it back down to me, and
Lee Griffith:my own career. And from that perspective, I did reflect
Lee Griffith:actually, and I feel like from a career point of view, I have
Lee Griffith:probably been quite open to risk, because I've been very
Lee Griffith:open to new opportunities to pushing myself outside of my
Lee Griffith:comfort zone, for going for things and doing things that I
Lee Griffith:might not have done, if I was more risk adverse. I'd also say
Lee Griffith:that I'm, well, you will know this for sure and say, Well,
Lee Griffith:other listeners, probably. But I'm also not a perfectionist,
Lee Griffith:which I think sometimes means that I might be a bit more
Lee Griffith:spontaneous or a bit quicker to perhaps put things out there
Lee Griffith:before they are fully formed in terms of an idea, a way of
Lee Griffith:working something that I'm hoping to achieve. And I would
Lee Griffith:say that especially so in, on the business side of my career,
Lee Griffith:and in the collaborations that I'm part of, and I feel like I
Lee Griffith:do that almost as a way of forcing myself to do the things
Lee Griffith:that I might otherwise feel were too risky. Because if I've
Lee Griffith:declared them in public, then I need to be accountable for that
Lee Griffith:and, and make them happen. So that's kind of been one of the
Lee Griffith:ways that I've dealt with risk in terms of risk to kind of my
Lee Griffith:development and growth as a coach, as a leader in in my
Lee Griffith:career. And I have to say, that personally, as I've progressed
Lee Griffith:in my career, I think I felt more able to take risks, the
Lee Griffith:more I thought about what's the worst thing that can happen. If
Lee Griffith:I do or don't do this, what is the worst possible outcome? And
Lee Griffith:as long as to me, the level of harm isn't incomprehensible or
Lee Griffith:dangerous or going to cause death and as you said, working
Lee Griffith:in healthcare, a lot of the time is a life or death kind of
Lee Griffith:sector to work in. If it's not dangerous then for me there's
Lee Griffith:always been something about why why would I not try this to see
Lee Griffith:what happens? I guess the one area as I was reflecting that
Lee Griffith:I'm probably I probably am more risk adverse to you than other
Lee Griffith:areas there has definitely been when it's come to money. So
Lee Griffith:things that have been finance related so whether that salaries
Lee Griffith:so personal to me or to other people that I'm working with in
Lee Griffith:my team, whether that's about budget that's been the area
Lee Griffith:probably where I've been is kind of laissez faire about things.
Lee Griffith:And I reflected on whether or not that's been because a lot of
Lee Griffith:my career has been in the public sector. And for me, that's other
Lee Griffith:people's money. So that's a tap of the taxpayers money that I'm
Lee Griffith:having to be responsible and accountable for. So has that
Lee Griffith:made me think that the risk, there probably needs to be more
Lee Griffith:measured and weighed up in a different way? So that was kind
Lee Griffith:of the rambling thoughts that came to mind when, when I was
Lee Griffith:thinking about defining risk in my career today, and I'm not
Lee Griffith:sure if that is where you were expecting some of that to go.
Lee Griffith:But that is what kind of came into my head,
Lee Griffith:it was definitely a few things that I want to
Lee Griffith:unpack as we carry on with the conversation. But to bring it
Lee Griffith:back to a an organizational level. Why do you think it's
Lee Griffith:important for leaders to be more aware of risk and taste taking
Lee Griffith:risks? And I do say this as two separate things, because I think
Lee Griffith:that they are, I think you have risks in what you do day to day.
Lee Griffith:Yeah. But then you've got those bigger strategic risks related
Lee Griffith:to decisions and actions that you you, you will have to take
Lee Griffith:as a leader to take an organization forward.
Lee Griffith:Carrie-Ann Wade: Yeah, I think you're right to separate the
Lee Griffith:two, because there's the inherent risk that comes through
Lee Griffith:leading an organization, whatever that organization might
Lee Griffith:look like for your organization, a lot of which might be outside
Lee Griffith:of your own control. So risk can happen, because something is
Lee Griffith:happening in society that is causing that potential risk to
Lee Griffith:your organization that, you know, going back to finances
Lee Griffith:that might be a cost of living crisis, and what's the risk to
Lee Griffith:your organization of operating in that space, versus the risks
Lee Griffith:that you might decide to take some progress your organization
Lee Griffith:to respond to something to make an improvement. So I definitely
Lee Griffith:think that separation from an organizational viewpoint of risk
Lee Griffith:is an important one to take. I think in terms of risk, as an
Lee Griffith:organization, it's important for you to be aware of and
Lee Griffith:considering risk, because it will be about how do the things
Lee Griffith:that are happening? What is the potential impact they will have
Lee Griffith:on our organization? And is there an opportunity to ready
Lee Griffith:ourselves for any of that and prepare for it. So whether
Lee Griffith:that's in an emergency planning capacity, whether that's in a
Lee Griffith:business continuity space, whether that's in succession
Lee Griffith:planning, what you know, whatever those risks might look
Lee Griffith:like? Are you as an organization ready to take action if you need
Lee Griffith:to, to help mitigate some of that risk and make that risk,
Lee Griffith:have less of a negative impact for your organization? I guess
Lee Griffith:in terms of the other element about sort of risk management
Lee Griffith:and that feeling a bit different. There's something for
Lee Griffith:me there about what's your appetite as an organization and
Lee Griffith:leadership team, to take him risk. If that is going to help
Lee Griffith:you progress, your strategy and the direction of travel, you
Lee Griffith:want your organization to go in because I guess there's that,
Lee Griffith:you know, the age old adage isn't there that if you do
Lee Griffith:everything, if you keep doing everything the same, you can't
Lee Griffith:expect a different outcome. So if as an organization, you're
Lee Griffith:hoping for a different outcome, there might be a level of risk
Lee Griffith:that your leadership team, your board, your organization needs
Lee Griffith:to be willing to take. And you need to have had conversations
Lee Griffith:about that, so that you're actually making decisions, from
Lee Griffith:a place where you all understand each other's point of view
Lee Griffith:around how you're going to be forward. And
Lee Griffith:as you mentioned earlier, there's there's also
Lee Griffith:the decision making around if we do nothing, we take no action
Lee Griffith:that in and of itself, awareness of risk because organizations if
Lee Griffith:they don't progress, they don't stay still definitely they go
Lee Griffith:backwards in many ways. So there is that thing around, yes, we
Lee Griffith:might find comfort in keeping doing what we've always done.
Lee Griffith:And this is why there's that link with the disruptive
Lee Griffith:leadership and discussion we had last week. But you need to have
Lee Griffith:that awareness that that no action has risk as much as
Lee Griffith:taking an action or a decision. Yeah. Sorry that.
Lee Griffith:Carrie-Ann Wade: We wait for me to respond because
Lee Griffith:I absolutely agree with you intends to go like I
Lee Griffith:say something. You then like bounce off of it. We interact,
Lee Griffith:but
Lee Griffith:Carrie-Ann Wade: I just I was because I agreed with you. And I
Lee Griffith:was thinking oh yeah, Lee's right there. And then all right.
Lee Griffith:Sorry. I was I was mulling over what you were saying. And then
Lee Griffith:my silence was consent as it I agree with what I agree with the
Lee Griffith:point that you've just made sorry, Lee.
Lee Griffith:That's fine. That's fine. I'm only trying to
Lee Griffith:run a bloody plus podcast there.
Lee Griffith:I'm so one of the things that I do with my clients are disc
Lee Griffith:assessments which people might have heard. And it's a
Lee Griffith:psychometric profiling tool that I find really helpful to
Lee Griffith:understand communication preferences, and how teams work
Lee Griffith:with each other and how individuals react in certain
Lee Griffith:situations, particularly in such situations of stress. And I know
Lee Griffith:you've read the book surrounded by idiots, other people might
Lee Griffith:have read it to you. And if you have, you'll be familiar with
Lee Griffith:the different color types that they use, which are the same
Lee Griffith:colors that we use in disc. So what's clear if you've done the
Lee Griffith:test, or if you've read the book is that people will naturally
Lee Griffith:have certain types of preferences or strengths or
Lee Griffith:things that they'll call on in certain areas. And then they'll
Lee Griffith:have to learn how to lean into the upper areas. And as we
Lee Griffith:always say, like any strength becomes a weakness if overuse,
Lee Griffith:so you have to learn how to balance them all. So in desk in
Lee Griffith:the kind of colors, a D, a red tie, is someone who's pretty
Lee Griffith:directive, they like to get on and take action, they're more
Lee Griffith:likely likely to feel really comfortable to take that risk.
Lee Griffith:Or they'll take actions actually, without even thinking
Lee Griffith:through risks. And so, yeah, the positives of that type of person
Lee Griffith:is that they tend to get stuff done, and get it done quickly.
Lee Griffith:The flip side of that is that they can land an organization in
Lee Griffith:hot water because they move without thinking too much. And
Lee Griffith:then you've got, I suppose the opposite side of that, that
Lee Griffith:personality type, which is a see a blue type, where they're
Lee Griffith:careful and cautious, and they focus on the compliance. And
Lee Griffith:they're going to be the ones that are super aware of risk.
Lee Griffith:And they're likely to be trying to mitigate them as much as
Lee Griffith:possible for the organization. So that means in their mind,
Lee Griffith:they're protecting an organization, but to others that
Lee Griffith:might be seen as stifling innovation. They might be
Lee Griffith:delaying and slowing things down, it can be really
Lee Griffith:frustrating for people having to interact with that. And
Lee Griffith:obviously, you've got varying degrees of people that sit in
Lee Griffith:between that. So I'm interested Karianne in what's been your
Lee Griffith:approach to risk and how comfortable you've felt in
Lee Griffith:taking I know, you've mentioned some of this already in your,
Lee Griffith:your approach. But that was kind of the, for a personal lens,
Lee Griffith:when you come to like leading an organization leading a function
Lee Griffith:sitting around an executive table, how comfortable Have you
Lee Griffith:felt? And what type of role Have you played, I suppose when
Lee Griffith:looking at those types. So
Lee Griffith:Carrie-Ann Wade: I think for me, there's definitely something
Lee Griffith:about the importance of diverse thinking, and approaches. So I
Lee Griffith:think what you've demonstrated with the couple of examples
Lee Griffith:you've given us, we call them the red and the blue, and then
Lee Griffith:at different ends of the spectrum, different extremes.
Lee Griffith:What if I made you laugh about it?
Lee Griffith:Because you said the red and the blue, I've
Lee Griffith:instantly got an ear worm, which was a red car and a blue car,
Lee Griffith:head on face.
Lee Griffith:Carrie-Ann Wade: Nisha another nice reference. If the bingo
Lee Griffith:cards out, there's, there's one for you that I was like, what if
Lee Griffith:I said, Now the car in the blue car had erase? Absolutely. Do
Lee Griffith:you remember that, and it's making me want to eat chocolate
Lee Griffith:now. So I've tried not to be distracted by the idea of a
Lee Griffith:Milky Way. So I think that was available. But I mean, if and if
Lee Griffith:any of them would like to sponsor us feel free. I'm sorry,
Lee Griffith:I've totally lost my train of thought. Now you have. I was
Lee Griffith:thinking about the importance of that diverse mix of thinking and
Lee Griffith:approach in your leadership team. So I'm not a red, and I'm
Lee Griffith:not a blue, if I go by those kind of scores and descriptions
Lee Griffith:in discourse surrounded by idiots. But it's important for
Lee Griffith:me to have that mix in the team that I work in, because I think
Lee Griffith:that's what leads to the best types of discussion and
Lee Griffith:challenge around the risks that you might need to take as an
Lee Griffith:organization. Because if you had a leadership team that was full
Lee Griffith:of people who weren't really that bothered about the risk,
Lee Griffith:and we're just going to crack on and do it that would be
Lee Griffith:potentially hugely dangerous and damaging. If you had a
Lee Griffith:leadership team in an organization that we're all
Lee Griffith:people who were completely cautious and risk adverse, you'd
Lee Griffith:probably never take a risk ever, and your organization would miss
Lee Griffith:out. So I think we've mentioned in other episodes of the podcast
Lee Griffith:that that diversity of thought and diversity of approach in a
Lee Griffith:leadership team being really important. So I think the teams
Lee Griffith:that I have seen operate is best the right way set the best teams
Lee Griffith:I've seen in terms of considering and thinking about
Lee Griffith:risks. have been the teams that do have that real mix in. So I
Lee Griffith:see my role in a team often as the person who will provide some
Lee Griffith:of that constructive challenge and hold the mirror up and say,
Lee Griffith:Hang on a minute have, do we feel comfortable that we have
Lee Griffith:considered everything here? And let's just do that check in. So
Lee Griffith:I feel like that's where I've been in terms of being in some
Lee Griffith:of these leadership teams. Some of the more challenging teams
Lee Griffith:I've seen are those ones where the dominant approach and
Lee Griffith:leadership style is, is one or the other, and nothing in
Lee Griffith:between, actually. And so yeah, sorry, because I was still
Lee Griffith:thinking about Milky Way, I'm not sure I'm sure I'm probably
Lee Griffith:waffling now, but it's not full on risk all the time. And it's
Lee Griffith:not playing it safe all the time. And the challenge, I think
Lee Griffith:has been when you've just got a roomful of people who are very
Lee Griffith:similar in terms of their type.
Lee Griffith:Well, I was thinking, as you were talking
Lee Griffith:through there, what I wrote down was psychological safety, and
Lee Griffith:how much risk taking is an important outcome of having a
Lee Griffith:psychologically safe organization. And again, if we
Lee Griffith:go back to high performing organizations, performing teams,
Lee Griffith:they have high levels of psychological safety, that they
Lee Griffith:feel comfortable to challenge each other, in taking risks. And
Lee Griffith:it's and it's not about them, you know, shouting down each
Lee Griffith:other's ideas, but it's the constructiveness of that, and
Lee Griffith:feeling able to raise questions and whatnot. And so you're
Lee Griffith:right. And if you're in a position where there is a
Lee Griffith:domineering force, there's unlikely to be safe, safe
Lee Griffith:circumstances in which that can be challenged, and then the
Lee Griffith:whole kind of concept of risk. And what you'll probably get in
Lee Griffith:that type of situation is over types, hunkering down to their
Lee Griffith:type even more, because that is where they know that's their
Lee Griffith:comfort. They're not they won't be willing to kind of spread
Lee Griffith:their wings a little bit into the other. So yeah, that's a
Lee Griffith:really interesting point. What does good risk taking look like
Lee Griffith:to you? In the teams where
Lee Griffith:Carrie-Ann Wade: I've seen it work well, and felt that it's
Lee Griffith:worked? Well, it's definitely been about open conversation. So
Lee Griffith:maybe speak to your point about that psychological safety, open
Lee Griffith:conversation, feedback and discussion, where you really
Lee Griffith:feel like what you're talking about is weighing up the pros
Lee Griffith:and cons of risk. And it's about doing their due diligence, so
Lee Griffith:not just doing things on a hunch, or like instinct. And
Lee Griffith:sometimes instinct is a good thing. Please don't get me
Lee Griffith:wrong, but I think in the context of what we're talking
Lee Griffith:about, it is about that due diligence. So they balance in
Lee Griffith:with intuition. Yes, absolutely. I think that is a good kind of
Lee Griffith:scale, actually, to get the balance right with. So I think
Lee Griffith:that that counts, whether you are talking about it
Lee Griffith:organizationally, or if you are thinking about your own personal
Lee Griffith:self as an as a leader and your own individual career, it is
Lee Griffith:about that way and up, kind of what's the feedback telling me
Lee Griffith:versus, you know, what do I think is the right thing to do
Lee Griffith:here. So I think that level of openness and transparency in
Lee Griffith:conversation is important. And going back to what you said
Lee Griffith:about disc and you're sort of profiling, understanding how the
Lee Griffith:people who are decision making in the room with you actually
Lee Griffith:operate and communicate is really important to be able to
Lee Griffith:have that constructive conversation and constructive,
Lee Griffith:constructive challenge, because I think if you don't take the
Lee Griffith:time to understand where other people are at, you're never
Lee Griffith:going to have the level of debate, you potentially need to
Lee Griffith:talk about risk. And I think organizations that genuinely do
Lee Griffith:actually talk about things like risk management risk appetite,
Lee Griffith:and check in on that as a leadership team. You know, that
Lee Griffith:that's where I feel like we're in a good space, because we're
Lee Griffith:not ignoring risk. We're actually having a transparent
Lee Griffith:conversation about what risk means for our organization and
Lee Griffith:how we might mitigate risk, whether we have an appetite to
Lee Griffith:take risks. So it's that kind of language as well, that I've
Lee Griffith:seen, kind of actually in play, where it feels like that's,
Lee Griffith:that's a good thing for the team and the organization.
Lee Griffith:Yeah, I think I don't disagree with what you've
Lee Griffith:said. And I would add to it that there's something for me about
Lee Griffith:how you align risk and in the things that you were talking
Lee Griffith:about this absolutely is what would be happening, aligning
Lee Griffith:that risk to your organizational purpose. Around Testing, testing
Lee Griffith:it with the Insight is almost that checking in with What do
Lee Griffith:the people you serve think's most important? So you're taking
Lee Griffith:risks around the right things for the good of the organization
Lee Griffith:and the people that you serve? Yeah.
Lee Griffith:Carrie-Ann Wade: So that alignment needs to be there with
Lee Griffith:like, actually, what is it that you're trying to achieve? What
Lee Griffith:are you here to do?
Lee Griffith:Yeah. And then I think there's something for me
Lee Griffith:about the measures. So yes, you need some elements of
Lee Griffith:information to help you with decision making around whether
Lee Griffith:to take a risk or not. But you also have got to be clear of how
Lee Griffith:are we going to know whether this risk is a worth continuing
Lee Griffith:with or stopping or, you know, have we seen what we've wanted
Lee Griffith:to see by taking the actions that we take. And then there's
Lee Griffith:something about how you manage people's expectations along the
Lee Griffith:way of taking risk. And being clear that and again, it goes
Lee Griffith:back to other conversations we've had about failures, okay,
Lee Griffith:we'd like it, just because we're taking this risk doesn't mean it
Lee Griffith:has to work. As long as we've got mitigations. And down, we're
Lee Griffith:not always real and actual harm. And, and so sometimes we might
Lee Griffith:decide we need to retreat, or we might decide we need to take a
Lee Griffith:different tact or, or whatever that might be. But having that
Lee Griffith:clarity in stepping into the decision is, is really, really
Lee Griffith:important. And I think then knowing along the way, what my
Lee Griffith:checkpoints, when will I know if it's in wherever we go, or, or
Lee Griffith:stop or pause or whatever. Yeah.
Lee Griffith:Carrie-Ann Wade: And that measurement, isn't it? How do
Lee Griffith:you know, then how do you have a conversation? And how do you
Lee Griffith:measure whether the risk was worth taking or not? So you
Lee Griffith:might take the risk, but actually did it achieve the
Lee Griffith:outcome that you were hoping that would and the intent that
Lee Griffith:you wanted, and actually, if you don't do that evaluation piece,
Lee Griffith:then you're actually going to just probably be in a team that
Lee Griffith:not takes risk for risk sake, but that is taking risks without
Lee Griffith:actually knowing whether there's any benefit of take that risk,
Lee Griffith:and you just read too many risks in this, then you just risk
Lee Griffith:repeating that again, without knowing whether it's gonna work.
Lee Griffith:I was definitely too many risks in that was getting tongue tied,
Lee Griffith:I
Lee Griffith:was getting the we need a policy about policies to
Lee Griffith:write MSA kind of vibe. So we've touched on the pros and the
Lee Griffith:challenges in risk taking, how do you start as an individual to
Lee Griffith:identify where you might sit on a risk scale that say, you know,
Lee Griffith:zero, you've you wrap yourself up in cotton Worland. And those
Lee Griffith:Poppy things, I can't think of the word bubble wrap bubble wrap
Lee Griffith:Carrie-Ann Wade: the crate in some sort of couture fashion
Lee Griffith:item here made of cotton wool and bubble wrap, zero
Lee Griffith:10 is you know, you're jumping out of the
Lee Griffith:airplane with no parachute and you don't really care. Like how
Lee Griffith:do you figure out where where the scale of risk use it?
Lee Griffith:Carrie-Ann Wade: I think intuitively, you probably know,
Lee Griffith:from just hearing you describe that if I'm honest, Lee, you
Lee Griffith:probably know if you're a one to five or a 10 or somewhere maybe
Lee Griffith:a little bit in between, I think it's about considering having
Lee Griffith:insight into the way in which you take and make decisions is
Lee Griffith:definitely an important part like of working out how risk
Lee Griffith:adverse or how much risk appetite that you might have. As
Lee Griffith:always, there's something about seeking feedback, because
Lee Griffith:actually, you might perceive yourself to be a hugely risky
Lee Griffith:individual and very open to taking risks. And you might ask
Lee Griffith:some of your nearest and dearest colleagues, it'd be like, Oh,
Lee Griffith:come off it you like always got the safety harness on. Say,
Lee Griffith:there's usually the
Lee Griffith:ones that go on so risky, like, you're just wearing
Lee Griffith:socks today. Fred,
Lee Griffith:Carrie-Ann Wade: is like that. When people describe themselves
Lee Griffith:as quirky. I'm like, Are you allowed to describe yourself as
Lee Griffith:quirky? I'm not sure you're not if you call yourself? Yeah. So
Lee Griffith:there is something for me about kind of seeking that feedback
Lee Griffith:and test it testing that out. And I guess it's kind of how
Lee Griffith:many times do you ask yourself the question of like, what's the
Lee Griffith:worst thing that can happen here? If I make this decision?
Lee Griffith:And how many times do you feel comfortable or uncomfortable in
Lee Griffith:those conversations and decisions you might be having
Lee Griffith:with yourself or with your wider leadership team? And when I talk
Lee Griffith:about comfort, I guess my caveat would be, I don't mean around
Lee Griffith:your professional integrity, because often if you feel like
Lee Griffith:you're kind of professional integrities feeling a bit
Lee Griffith:uncomfortable. There is probably something in there about this
Lee Griffith:not being quite right. But there's some I mean, more about
Lee Griffith:like, are you just coasting along because it feels safest or
Lee Griffith:easiest or are you pushing that and feeling that level of
Lee Griffith:discomfort about maybe just doing something a bit different
Lee Griffith:and taking that risk? Yeah.
Lee Griffith:And that's the link with the disruption piece
Lee Griffith:that we spoke about last week, isn't it? I'm if you're perhaps
Lee Griffith:someone who is risk averse. And you think that maybe you are
Lee Griffith:holding back your organization or your team? How do you start
Lee Griffith:to shift your thinking and approach?
Lee Griffith:Carrie-Ann Wade: I think there's something for me about being
Lee Griffith:able to purposefully ask yourself that, for me, it's
Lee Griffith:always back to like, what's the worst thing that can can happen?
Lee Griffith:Because I think often, again, I don't want to talk too much
Lee Griffith:about what we talked about last week. But it's that fear, isn't
Lee Griffith:it? There's a, there's a fear of taking the risk. So I think if
Lee Griffith:you are able to pose the question to yourself and to
Lee Griffith:others about what's the worst thing that can happen here, if
Lee Griffith:we make this decision, I think that's a really good starting
Lee Griffith:point to start testing, how much risk you might be prepared to
Lee Griffith:take and where you might be able to push the boundaries of your
Lee Griffith:natural comfort state of risk for sure. And I think there's
Lee Griffith:something for me, you talked about the sort of evidence,
Lee Griffith:didn't you and seek in that feedback, there is something
Lee Griffith:about making sure that you are able to weigh up the pros and
Lee Griffith:cons of that risk by by having that intelligence to hand to
Lee Griffith:kind of de that checkpoint. So I think that that's the bit that
Lee Griffith:might give you the layer of comfort to be able to be
Lee Griffith:uncomfortable about taking a risk, because you're like,
Lee Griffith:actually, I've seen that there's some evidence behind this. And
Lee Griffith:I've been able to kind of look at that and review that before I
Lee Griffith:take the risk.
Lee Griffith:Yeah, yeah. I think they're really important.
Lee Griffith:And it's there's quite a lot of reframing there, isn't it that
Lee Griffith:you have to do to, to step into what might feel more comfortable
Lee Griffith:for you? I think the other thing I'd add is this, trying to
Lee Griffith:understand and recognize when you're being too attached to
Lee Griffith:something because often we won't take risks. If we're really
Lee Griffith:invested in whatever it is, that's, that's there that's
Lee Griffith:already there, or that's happening, you're more likely to
Lee Griffith:try different things, if you don't have the same investment
Lee Griffith:in it, which I know can be a hard thing to consider,
Lee Griffith:particularly when you think about, well, the investment of
Lee Griffith:an organization is its purpose and its mission, and you want to
Lee Griffith:align everything to that. I'm not saying that's what you throw
Lee Griffith:throw, you don't throw that out of the way and go, Well, I can't
Lee Griffith:be invested in that anymore. But it's more about like, we get
Lee Griffith:invested in the mundane is the wrong word. But I can't think of
Lee Griffith:another one. But like, structure and process and again, like the
Lee Griffith:disruption disruptive episode, you know, we've always done it
Lee Griffith:this way, and you get too attached to the stuff that
Lee Griffith:doesn't really matter.
Lee Griffith:Carrie-Ann Wade: Yeah, there's a comfort in that, though, isn't
Lee Griffith:there? That's your comfort place. Because and I often have
Lee Griffith:seen this in leadership teams where actually rather than focus
Lee Griffith:on the bigger picture, and the risk you might need to take to
Lee Griffith:get there. Because people feel nervous about taking that risk.
Lee Griffith:It's easier to get an A we use this phrase a lot as well. It's
Lee Griffith:easier to get into the weeds of things like the structure and
Lee Griffith:operational processes, and then using that almost as a buffer or
Lee Griffith:a shield to go well, we we can't do it. Because actually, there's
Lee Griffith:all this stuff underneath it would all need to change and it
Lee Griffith:will be too difficult and people weren't, you know, so I do think
Lee Griffith:there is something there about you get into that space, because
Lee Griffith:that's where you feel comfortable. And that's probably
Lee Griffith:a sign that you're not embracing your inner risk taker, I guess,
Lee Griffith:in terms of being in that space, for sure. And what
Lee Griffith:if you work for someone who you think is too
Lee Griffith:risky? And we've we've all worked with people like this,
Lee Griffith:I'm sure how do you approach that without you being labeled
Lee Griffith:as the killjoy, or the clipboard carrying bureaucrats or whatever
Lee Griffith:they might call you?
Lee Griffith:Carrie-Ann Wade: That is a tricky one, isn't it? Because
Lee Griffith:because some of that might be about the psychological safety
Lee Griffith:point that you raised. Because if you're in a leadership team
Lee Griffith:where it feels psychologically safe, then you are obviously in
Lee Griffith:a better position to be able to challenge some of that than if
Lee Griffith:you're in a team where you think, Oh, God, if I challenge
Lee Griffith:it, there's a consequence for me, and I'm really stick. I'm
Lee Griffith:taking too much of a personal risk here to challenge it. But I
Lee Griffith:think it goes back to me for like, what's the evidence that
Lee Griffith:you can present? So can you have a conversation or bring into the
Lee Griffith:conversation? Okay, if we take that decision? Are we all in
Lee Griffith:this room now? So you make it less about the individual?
Lee Griffith:Because it will be a collective decision for your leadership
Lee Griffith:team? Are we all in this room now comfortable with what the
Lee Griffith:potential consequences might be? And actually, it might then be
Lee Griffith:your role to put into that space, the consequences that
Lee Griffith:nobody's yet mentioned? Because obviously, it might not be in
Lee Griffith:that risk takers best interest to look at all the consequences
Lee Griffith:because they're only focused on the one that they are hoping to
Lee Griffith:get from it. So I think there's ways you can do it in a measured
Lee Griffith:unbalanced way that maybe makes it less, feel less like it's
Lee Griffith:about an individual. But I also think it's back to that
Lee Griffith:understanding their preference and their type. And looking at
Lee Griffith:how you might have to adapt your communication style or approach
Lee Griffith:to be able to kind of reach them in a way that will be meaningful
Lee Griffith:for them and maybe get themselves to kind of check in
Lee Griffith:on on kind of how they're operating. Yeah,
Lee Griffith:I was having flashbacks as you were talking
Lee Griffith:to, oh, good or bad. In between? I don't think sometimes, you
Lee Griffith:know, people would probably say that I was someone that was
Lee Griffith:stifling people taking the actions they wanted to take
Lee Griffith:that. I would say that they were, well, I won't say what I
Lee Griffith:would say about them here.
Lee Griffith:Carrie-Ann Wade: Because like a EastEnders moment, cliffhanger,
Lee Griffith:why don't you why not.
Lee Griffith:But the risks that they were saying, like hadn't
Lee Griffith:gone through the process? Yeah. And I remember some service
Lee Griffith:changes that people wanted to take and the driver for the
Lee Griffith:service change was multifaceted, but the primary one that was
Lee Griffith:pushing certain individuals appetite to just effing do it
Lee Griffith:was a financial one. And I had to bring up the other risks in
Lee Griffith:if we took this particular approach and how, in the end, I
Lee Griffith:managed to kind of get everyone to see sense. And we found a way
Lee Griffith:through that helped meet a common purpose that we all had,
Lee Griffith:but it was going back to, what is it that we're striving to do
Lee Griffith:as an organization? And most importantly, what is it our
Lee Griffith:stakeholders will expect of us? And posing that question in
Lee Griffith:there, you're right about psychological safety? I did feel
Lee Griffith:in that instance, safe enough, or I just didn't care how they
Lee Griffith:reacted, because I felt so passionate, which is sometimes
Lee Griffith:can can over can top trump the Yeah, the safety element of it.
Lee Griffith:But yeah, I think I think it's remembering that purpose
Lee Griffith:stakeholder outcome that you're striving for. And
Lee Griffith:Carrie-Ann Wade: actually, if you can bring the voice of
Lee Griffith:others into that room, sometimes that is hard to argue against.
Lee Griffith:So actually, if if the strength of opinion and voice and
Lee Griffith:evidence is one way, that individual who might be totally
Lee Griffith:set on a different course of action, regardless of the risk
Lee Griffith:will find it very difficult to continue without properly having
Lee Griffith:a debate and conversation about the evidence that's been, you
Lee Griffith:know, put into the space.
Lee Griffith:And I think that I just referenced people to the
Lee Griffith:difficult conversation episode that we had as a way to think
Lee Griffith:about how you might frame feedback to someone who you
Lee Griffith:perceive is being too risky or taking undue risk when they
Lee Griffith:don't, they don't need to be. And it goes, your evidence was
Lee Griffith:the thing that we spoke about a lot in that episode was Yeah,
Lee Griffith:yeah, to me. And I suppose my penultimate question is one
Lee Griffith:around when you feel that the level of risk that you're
Lee Griffith:comfortable with is not aligned with your peers or the board,
Lee Griffith:how do you start to navigate that and take people with you?
Lee Griffith:And and some of it would probably picked up in the two
Lee Griffith:other exams? Yeah, of not risky enough and too risky. But is
Lee Griffith:there anything else that you would do in that situation? For
Lee Griffith:me,
Lee Griffith:Carrie-Ann Wade: it's about how able are you to have that open
Lee Griffith:and transparent communication and conversation about that. And
Lee Griffith:actually, they would like you've just you've just said it in your
Lee Griffith:example, there will sometimes be that point in time where
Lee Griffith:actually, that misalignment is maybe because your own values or
Lee Griffith:integrity feels like it's being challenged, or you potentially
Lee Griffith:don't feel like people have weighed up all of the pros and
Lee Griffith:cons of something and done that due diligence. And there might
Lee Griffith:just be that point where you do just need to raise your hand and
Lee Griffith:flag that in a conversation. So I think your ability to be able
Lee Griffith:to say you don't feel comfortable with something and
Lee Griffith:then give that explanation as to why you don't feel comfortable
Lee Griffith:is really important. But equally, I think that personal
Lee Griffith:insight into where might that misalignment be coming from is
Lee Griffith:also crucial. Because if that misalignment is coming just
Lee Griffith:because it's not in your nature to feel like you want to take a
Lee Griffith:risk and it just feels genuinely personally uncomfortable for
Lee Griffith:you. That's not always a reason to challenge and not take it it
Lee Griffith:might be a reason to challenge yourself and your thinking, but
Lee Griffith:actually if that misalignment is coming because you are working
Lee Griffith:through the potential consequences for the
Lee Griffith:organization, again, my alarm bells are ringing because
Lee Griffith:there's a red flag here, because we haven't talked about the
Lee Griffith:impact on this group of people on our reputation on our
Lee Griffith:finances, whatever it may be. I think that's the point where
Lee Griffith:it's the onus is definitely on you, as a leader to bring that
Lee Griffith:into the conversation.
Lee Griffith:I think and I think the word vulnerability
Lee Griffith:came to mind as you were talking, because there's
Lee Griffith:something about as a leader being comfortable with showing
Lee Griffith:our vulnerabilities. And particularly when it comes to
Lee Griffith:big decision making like this, although these might not
Lee Griffith:necessarily all be big decisions. But when it comes to
Lee Griffith:how different people might feel about taking certain actions or
Lee Griffith:inactions or decisions that, you know, showing your vulnerability
Lee Griffith:in that space is can be really helpful, important. Put whatever
Lee Griffith:word there, you want way to earn trust to people. And that's,
Lee Griffith:that's what's key. If you're going to navigate board and peer
Lee Griffith:discussions and take people with you is trying to find that that
Lee Griffith:common sense and connection, isn't it? Yeah, absolutely. So
Lee Griffith:to wrap things up, how do you embrace your inner risk taker?
Lee Griffith:Carrie-Ann Wade: My top tip would be back to that, ask
Lee Griffith:yourself, What's the worst thing that can happen? If I do? Or
Lee Griffith:don't do this? Whatever the thing? Is the decision you make
Lee Griffith:the action, you're going to take it like just ask yourself that
Lee Griffith:question. And as you're answering that question, with
Lee Griffith:your feedback from other intelligence sources, as well,
Lee Griffith:that I think that will help you to work through whether or not
Lee Griffith:you're comfortable taking taking that risk. So that would be my
Lee Griffith:sort of starting point. I think for people who may be more risk
Lee Griffith:adverse.
Lee Griffith:I love that, I would say just a practical thing
Lee Griffith:that you might want to do to reflect as a reflection exercise
Lee Griffith:to understand how risk averse or risk, pro risk you are,
Lee Griffith:whatever, the opposite. I
Lee Griffith:Carrie-Ann Wade: know, I don't actually know what the opposite
Lee Griffith:I say risk adverse a lot. But I'm like, What's the opposite of
Lee Griffith:being risk? At risk? To know Yeah, probably red acre Pro,
Lee Griffith:is to and it's something that I suggest to
Lee Griffith:leaders quite often is to keep a bit of a log of decisions that
Lee Griffith:you're making during a week or a month. And having that
Lee Griffith:reflection piece of like, what was the hope in this? Taking
Lee Griffith:this decision? Did I you know, did I go through the steps was I
Lee Griffith:did I think through apps out I hate the phrase outside of the
Lee Griffith:box. But you know, you can challenge if once you start to
Lee Griffith:get clarity in the decisions you're being asked to make,
Lee Griffith:there's so much you can do with that as a piece of information
Lee Griffith:to understand yourself as a leader. And one of them would be
Lee Griffith:understanding the types of risks you're being asked to take or
Lee Griffith:that you're perhaps suggesting you make love it that is a good
Lee Griffith:Carrie-Ann Wade: and really practical thing that people can
Lee Griffith:just start doing tomorrow or whenever after they've listened
Lee Griffith:to this episode. So I really love that one. I might well do
Lee Griffith:it myself. Actually.
Lee Griffith:I think you should. Anyway, it's lovely to
Lee Griffith:talk to you on this topic. Thank you to everyone that's watched
Lee Griffith:or listened and head over to substack for some fun, Yes, last
Lee Griffith:day. Yeah. I don't know what they are yet. But But there'll
Lee Griffith:be there by time this is published. And yeah, a comment
Lee Griffith:we'd love to do to get involved in this discussion. So let us
Lee Griffith:know what you think about risk. Let us know how risky you think
Lee Griffith:your organisation's and leaders in your organisation are. Let us
Lee Griffith:know what you do to step into your inner risk taker. Yeah.
Lee Griffith:Anyway, till next week. Thanks for listening. Don't forget to
Lee Griffith:hit follow to make sure you get the next episode. And if today's
Lee Griffith:discussion resonated, please leave a review on Apple
Lee Griffith:podcasts.
Lee Griffith:Carrie-Ann Wade: We also have our substack community where you
Lee Griffith:can get behind the scenes info, Ask Us Anything session and
Lee Griffith:build your network of like minded leaders. Visit how to
Lee Griffith:take the lead.substack.com To find out more. And if you want
Lee Griffith:to work with us to challenge and change leadership in your
Lee Griffith:organization. Get in touch by dropping us an email how to take
Lee Griffith:the lead@gmail.com or DM us on the socials. Until next week.
Lee Griffith:Get out there and take the leap