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#68: The 3 Ways I Use AI in My Email Marketing Business (And Why I Keep It Away From These 2 Things) with Dr. Sapphire
Episode 68 โ€ข 21st September 2026 โ€ข Email Marketing Experiments ๐Ÿงช: Email Marketing Strategies for Business Owners, Service Providers & Freelancers โ€ข Dr. Ayebanoa Sapphire Benwari
00:00:00 01:05:17

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In a world where everyone seems to be using AI for everything, Dr. Sapphire has a very clear line. She knows exactly where AI helps her do more and exactly where she minimises her use of AI.

In this special role-reversal episode, Dr. Sapphire becomes the guest as Mmesoma,pharmacist, e-commerce email copywriter, and Email Clinic community member of the month takes over as host.

Together they dig into Dr. Sapphire's origin story, her early scepticism of AI, the three specific ways she uses it in her email marketing business today, and the two things she has kept from AI.

If you have been wondering how to use AI smartly without losing your edge as an email marketer, this episode will give you a clear, honest framework to follow.

INSIDE THIS EPISODE

1. How Dr. Sapphire went from childhood novelist and journal keeper to accidental email marketing expert

2. The "PTSD" mistake she made managing a large email list and the anxiety that followed every time she pressed send

3. Why she started out almost anti-AI and what changed her mind

4. The three ways she actively uses AI in her email marketing business: research, analytics, and editing

5. What her Email Marketing workflow was like before the advent of AI

6. Why she refuses to outsource her copywriting to AI and what happens to your skill when you stop writing

7. The "garbage in, garbage out" principle that governs everything she does with AI

8. How she gets maximum results with the use of AI

9. What Notebook LM is and how to use it

10.Why AI will not take your job and what actually will

NEW: The Email Clinic is open!

If this episode got you thinking about your email marketing, imagine having a community where you can get help 24/7.

The Email Clinic is where freelancers and service providers come to start, grow, and sharpen their email marketing skills together. Live copy reviews, live training, community chats and more.

๐Ÿ‘‰ Join us here: nestuge.com/emailclinic

GUEST RESOURCES

Guest Host: Mmesoma Ani

Connect with Mmesoma Ani here ๐Ÿ‘‡

Facebook: https://www.facebook.com/profile.php?id=100077766273858

Instagram: https://www.instagram.com/somascopy?stkn=ZDJmZHQ0dTRkaWdw

LinkedIn: https://www.linkedin.com/in/mmesomaani?utm_source=share_via&utm_content=profile&utm_medium=member_android

OTHER RESOURCES FROM EPISODE

Services: https://sapphirelearninghub.com/services

Freebie: How to break into Email Marketing: https://sapphirelearninghub.com/resources/freebies/

EPISODE TIMELINE โฑ๏ธ

[00:41] โ€“ Introduction: why this episode is different, Dr. Sapphire is the guest today

[01:49] โ€“ Meet the host: Mmesoma, pharmacist, e-commerce email copywriter, and Email Clinic member

[03:54] โ€“ A fun activity she enjoys in the Email Clinic and what the Email Clinic is about

[06:55] โ€“ Open Rates Confession: the mistake that gave Dr. Sapphire email-sending anxiety

[10:43] โ€“ How email marketing found Dr. Sapphire ,from novels at age 6 to her first paid email gig

[17:55] โ€“ Her initial reaction to AI: almost anti-AI and approaching it with caution

[24:33] โ€“ AI use case 1: research , how she uses AI to understand audiences and find patterns

[25:20] โ€“ AI use case 2: analytics ,pulling data into AI to find behavioral trends and insights

[27:09] โ€“ AI use case 3: editing ,using Gemini for grammar and punctuation checks

[28:50] โ€“ The garbage in, garbage out principle and her three-layer research process

[41:01] โ€“ The two things she has decided to minimize the use of AI

[46:35] โ€“ The AI tools she recommends: Claude, Google Gemini, and NotebookLM explained

[57:25] โ€“ Her three predictions for email marketing in the next two to three years

[01:01:50] โ€“ Why AI will not take your job and what actually will

[01:02:20] โ€“ Surprise ending: Mmesoma wins Email Clinic Member of the Month for August

CONNECT WITH US

Services: https://sapphirelearninghub.com/services

Freebie: How to break into Email Marketing: https://sapphirelearninghub.com/resources/freebies/

Instagram: https://www.instagram.com/dr.sapphire_/

LinkedIn: https://www.linkedin.com/in/ayebanoabenwari/

Threads: https://www.threads.com/@dr.sapphire_

LinkedIn: https://www.linkedin.com/school/sapphirelearninghub/

Website: https://sapphirelearninghub.com/

Transcripts

1. Community & Role Reversal

Podcast Overview (:

Guest Host Introduction (03:46 - 04:01): The guest host introduces herself: "My name is Mmesoma... I'm a pharmacist and an e-commerce email copywriter. I help e-commerce business owners turn their prospects to loyal customers through conversion copies and strategic emails."

Inside "The Email Clinic" (:

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2. Email Marketing Mistake & Origin Story

The "PTSD" Mistake (:

How Email Marketing Chose Her (12:88 - 13:06, 17:05 - 17:39): Dr. Sapphire traces her background to childhood reading and long-term journaling: "For as long as I remember, I've been writing... I started reading novels really early. By like 6 to 8 years, I was already reading novels and finishing them... So I love to journal." After building skills through blogging, running a faith newsletter, managing a cake business during COVID-19 lockdowns, and creating Canva digital products, a friend asked her to manage emails: "And then one day a friend of mine goes on and he's like, 'Oh, how much do you take to do this for people?' And I'm like, 'Oh... like you can pay me for this?' That aha moment... I went on to revamp her welcome sequence... and then from there, the rest, as they say, is history."

Defining Email Marketing (:

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3. Initial AI Skepticism & Three Practical Use Cases

Initial Reaction (:

Three Primary Use Cases (25:86 - 31:05):

Research (:

Analyzing & Data Processing (28:29 - 28:45, 29:04 - 29:20): "The second place I really, really leverage AI has to do with analyzing, analytics, reporting... I pull in the information into the AI tool and then begin to analyze it, ask particular questions, pull up more information, understand the behavioral patterns, understand other patterns and trends."

Editing & Grammar (:

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4. AI Best Practices, Setup Hacks, & Boundaries

Garbage In, Garbage Out (:

Recommended AI Tools & Features (51:03 - 51:22, 56:15 - 56:22, 01:03:04 - 01:03:10):

Claude: "I will lean to Claude... because in research, in analytics, it really does an amazing job."

Google Gemini & Drive Integration: "I leverage the use of Gemini in Google Workspace when I'm working for a client in terms of having all their things in one drive, using Gemini to pull information across documents."

NotebookLM: "It's like a research and thinking partner... It uses/leverages both access to Gemini and then your drive, your YouTube, your documents. So basically, any information you pull into that workspace, it can help you to do research based on specific information."

Boundaries & Non-Negotiables (:

"Outsourcing my thinking."

"Email copywriting in particular... The moment I don't write as much as I used to write, then what happens is that my skill begins to diminish. So I put in intentional effort to ensure that I do not outsource copywriting to AI."

Core Philosophy: "AI is a tool, and tools are meant to be sent on errands. You control the tool; you determine the output."

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5. Busting AI Myths & Future Outlook

Busting the Main AI Myth (:

Industry Predictions for the Next 2โ€“3 Years (01:07:03 - 01:09:56):

Higher-Level Strategy: "There will be more tools and things that make work faster... However, you will also need people who are strategizing and thinking at the higher level to be able to operate them."

Distinct Market Positioning: Copywriters will differentiate themselves using specialized titles: "One person calls themselves an email funnel strategist. The other person calls themselves an email list manager. The other person calls themselves a community builder... Another person says I'm a newsletter expert."

Rise of Anti-AI & Human-First Brands: "We'll also still see the rise of the anti-AI brands... the brands that are very keen on keeping the human touch even if they are using AI."

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6. Closing & Community Spotlight

Surprise Recognition (:

Wrap-Up (01:14:24 - 01:14:30): "Until next time, keep sharing, keep listening, and support us by giving us a five-star review. Thank you. Ciao. Bye, everyone."

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