Billy Cline is happily married to Jennifer Cline and the proud dad to 3 boys (2 of which work for him). He founded DFW Door Repair a family business in Dallas Texas in 2009. But didn't start getting serious working on the business and building himself up as a leader until about 3 years ago. Billy is a very competitive person and loves competing against himself in this business. When he's not at work or with his family, Billy loves the outdoors, and especially enjoys fishing.
Time Stamp:
📍[4:05]Marketing: How did Billy niche down to doors only?
📍[5:37]How he filled the hole/gap in his market...
📍[6:37]Billy is getting most of his leads from AdWords... He started doing it himself (when it was easier back in 2009).
📍[8:25]How he moved away from home depot installs to doors only.
📍[9:29]Future of DFW marketing for sustained growth... He says be careful not to outrun his cash flow.
📍[13:17]How much to spend on marketing?
📍[13:41]He's a bit nervous because he's married to AdWords
📍[13:45]They spend about 5% on marketing...
📍[17:29]Vertical Track was his 2nd or 3rd event ever... He thought it was going to be like the podcast but the networking aspect was worth the price of admission...
📍[19:45]He went home and figured out his overhead and cost of goods sold numbers. He went into Service Titan and did a 40% increase apply to all
📍[22:53]Biggest sales months back to back...
📍[23:17]May was barely breakeven. June was 32% net profit
📍[27:29]How Billy changed his mindset around money...
📍[29:21]How he changed his negative story from the negative self-talk... That costs too much, that will never work, the government did this...
📍[29:53]He made a conscious decision that he wanted to build wealth and his business is his vehicle to do that...
📍[30:17]Build your circle with people who are going or have been where you want to go...
📍[30:37]You are your own speed bumps and road blocks...
📍[34:49]Get out of your own way...
📍[35:21]How has Billy worked on evolving his mindset?
📍[38:29]How he does estimates from the office not spending all his time out in the field...
📍[40:01]The customer just wants to know... "How much is it going to cost?" Why do you make that hard for them to know?
📍[41:53]https://www.servicetitan.com/
📍[42:25]His first 3 months he wanted to throw it in the parking lot and set it on fire, it's not intuitive but worth the work...
📍[43:57]How does he get to 6 million in 2023?
📍[44:57]How he put an operations manager in his business...
📍[45:57]https://www.goodreads.com/book/show/8549192-traction
📍[46:49]He searched indeed for an implementor...
📍[47:49]And found one!
📍[49:41]Billy's BHAG (big hairy audacious goal) - 10 Million in sales/year, in 5 years of less. He needs 45 people to do that and he's going to need leaders in his company to do that.
📍[49:57]So he started a leadership book club for his leadership team.
📍[52:57]Do you have a marketing calendar?
📍[55:37]know your costs, raise your prices and get brave
📍[55:53]Think about how you sell to millenials?
📍[56:05]Billy's homework: Change your circle...
📍[56:49]Find someone who believes in you and will encourage you...
📍[57:05]https://www.dfwdoorrepair.com/
📍[58:45]billy@dfwdoorrepair.com
Quote of the week
“A business, successful or not, is merely a reflection of the character of its leadership.”
— S. Truett Cathy
Resources
Billy Cline : https://www.servicetitan.com/ , https://www.dfwdoorrepair.com/
Tay Meroni (Marketing) with Pure Pressure Washing
Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters
Michelle Myers (Systems) with Pink Callers
Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas
Bonus/Books
https://www.goodreads.com/book/show/8549192-traction
https://www.dfwdoorrepair.com/