Drs. Priya Nori and Gonzalo Bearman teach us how to do the H.U.S.T.L.E. - to improve our consult fitness!
Journal article link: https://academic.oup.com/cid/advance-article-abstract/doi/10.1093/cid/ciaf672/8369005
From Clinical Infectious Diseases
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Febrile is produced with support from the Infectious Diseases Society of America (IDSA)
Hi everyone.
Sara Dong:Welcome to Febrile, a cultured podcast about all things infectious disease.
Sara Dong:We dive into ID clinical reasoning diagnostics, antimicrobial management.
Sara Dong:I'm Sara Dong, your host, and today I'm quite thrilled to have two guests here
Sara Dong:so we can talk about working towards improved consult fitness, but before we
Sara Dong:get into the topic, I'll have our guests say hello and introduce themselves.
Priya Nori:Hi.
Priya Nori:Great to be here, Sara.
Priya Nori:Thank you for the invitation.
Priya Nori:We're thrilled.
Priya Nori:We're huge fans of the pod.
Priya Nori:So I am Priya Nori.
Priya Nori:I am an adult infectious diseases doc at the Albert Einstein College
Priya Nori:of Medicine in the Bronx, New York.
Priya Nori:Here I do stewardship.
Priya Nori:I do OPAT.
Priya Nori:Um, sort of very random in the mix with lots of different things, but I
Priya Nori:am close collaborators with our other guest today on multiple writing projects,
Priya Nori:but also our academic journal, which is Antimicrobial Stewardship and Healthcare
Priya Nori:Epidemiology, which is a SHEA (Society of Healthcare Epidemiology of America)
Priya Nori:journal that we both work on together.
Priya Nori:And I'm gonna kick it over to my co-guest.
Gonzalo Bearman:Thanks, and thanks for those kind words, Priya.
Gonzalo Bearman:I'm Gonzalo Bearman.
Gonzalo Bearman:I'm an infectious disease specialist at the Virginia Commonwealth University, also
Gonzalo Bearman:known as the Medical College of Virginia.
Gonzalo Bearman:And I've been the division chair here for about 12 years.
Gonzalo Bearman:I'm also a healthcare epidemiologist by training, and as Priya said,
Gonzalo Bearman:uh, we work, uh, I'm the editor.
Gonzalo Bearman:She's the deputy editor of the Antimicrobial Stewardship Healthcare
Gonzalo Bearman:Epidemiology Journal from SHEA.
Gonzalo Bearman:So it's a pleasure to be with you.
Gonzalo Bearman:Thank you so much.
Sara Dong:Perfect.
Sara Dong:And you guys have a podcast for the journal too that you host.
Sara Dong:So
Gonzalo Bearman:Yeah,
Sara Dong:we'll plug that and link to it.
Sara Dong:So folks,
Gonzalo Bearman:nice.
Sara Dong:are hopefully already listening, but just in case.
Gonzalo Bearman:Thank you.
Sara Dong:So as everyone's favorite cultured podcast, we always like
Sara Dong:to kick it off by asking if you wouldn't mind sharing a little piece
Sara Dong:of culture, just something fun, um, things that bring you happiness.
Sara Dong:Priya, maybe I'll start with you.
Priya Nori:Sure.
Priya Nori:So I was thinking about this a lot yesterday, Sara.
Priya Nori:And I, there's a, there's a lot of things I do.
Priya Nori:I mean, I have a low key like skincare obsession.
Priya Nori:I shop a lot.
Priya Nori:I'm a, I'm a stage mom, but you know, separate from all of that.
Priya Nori:I did wanna plug that we have an interest group called South Asians in ID, which
Priya Nori:is an official IDSA interest group.
Priya Nori:And something cool that we do is we have a book club where
Sara Dong:Nice.
Priya Nori:try to read works by like South Asian diaspora writers.
Priya Nori:Or anyone adjacent.
Priya Nori:we recently read the latest book by Kiran Desai, which is the Loneliness of Sonia
Priya Nori:and Sunny, which is a, a great read.
Priya Nori:Um, highly recommend.
Priya Nori:And, yeah, I wanted to plug that group and say what's up to them all.
Priya Nori:I know that they will be listening at some point.
Sara Dong:Love it.
Gonzalo Bearman:So I like that book club Priya, you gotta invite me one day.
Gonzalo Bearman:How many years do we need to work
Priya Nori:adjacent.
Priya Nori:You certainly spend enough time with me to be a brown adjacent.
Gonzalo Bearman:Okay, well, uh, in terms of the culture, I guess
Gonzalo Bearman:I should say that I'm Argentine born, you know, Argentine American.
Gonzalo Bearman:I have two passports, Argentina, USA.
Gonzalo Bearman:So naturally I'm obsessed with soccer, with being from Argentina, playing
Gonzalo Bearman:or watching, more watching now.
Gonzalo Bearman:So I spent a lot of time doing that and uh, I've been playing
Gonzalo Bearman:the drum since I was a boy.
Gonzalo Bearman:So I spent a lot of time on the drum set and playing with my cover band.
Gonzalo Bearman:So that, do a little something outside of work.
Gonzalo Bearman:It's not all work and no play.
Sara Dong:Very nice.
Sara Dong:Well, I'll start by thanking you guys for creating this article, so
Sara Dong:I want to point listeners to, from Clinical Infectious Diseases, CID.
Sara Dong:There was a viewpoint entitled H.U.S.T.L.E., a consult fitness guide
Sara Dong:for infectious disease providers.
Sara Dong:And so, I'll start by asking, I mentioned that idea of consult fitness, which
Sara Dong:you guys explore in this viewpoint.
Sara Dong:So can you give us an intro?
Sara Dong:What do you mean by that?
Sara Dong:Consult fitness.
Gonzalo Bearman:So a while ago, a couple years back, I read
Gonzalo Bearman:an article, which wasn't new.
Gonzalo Bearman:It was talking about excellence or clinical excellence.
Gonzalo Bearman:You hear that term a lot, but, I was actually wondering, like,
Gonzalo Bearman:has anyone ever defined that?
Gonzalo Bearman:And it's been defined, it defined both for just general clinical
Gonzalo Bearman:medicine and also infectious disease.
Gonzalo Bearman:And it comes down to a, a component of not only having an understanding,
Gonzalo Bearman:the knowledge and the ability to practice medicine, but really also
Gonzalo Bearman:having a scholarship component to it.
Gonzalo Bearman:And it was really very academic medicine focused, if you know what I mean.
Gonzalo Bearman:And it kind of led to the next step, which is consult fitness, which is.
Gonzalo Bearman:Yeah, there's maybe a component of being somewhat physically fit
Gonzalo Bearman:that was inspiring from that, but that's not really the inspiration.
Gonzalo Bearman:The idea is that if you have consult fitness, not only are you knowledgeable
Gonzalo Bearman:and skillful as a consultant, but you can navigate the system and you know how to
Gonzalo Bearman:navigate the system effectively to triage.
Gonzalo Bearman:You know, manage things, uh, back burner things, prioritize things, manage a
Gonzalo Bearman:team, et cetera, et cetera, all during the course of a day to day while
Gonzalo Bearman:maintaining that academic scholarly edge also in the background, I dunno, Priya,
Gonzalo Bearman:did I, did I cover most of it there?
Gonzalo Bearman:Yeah.
Priya Nori:Yeah, absolutely.
Priya Nori:And I will say that you walk this walk.
Priya Nori:I don't necessarily.
Priya Nori:Which is why it's really beneficial for me to partner with someone like
Priya Nori:Gonzalo who can keep me on track and say, why are you doing that?
Priya Nori:That's absurd.
Priya Nori:You need to stop doing that.
Priya Nori:I'm better now.
Priya Nori:But I started as a very unfit ID consultant in the sense that, you know,
Priya Nori:I would write these really illustrative, beautiful notes, but they weren't really
Priya Nori:impressing anyone, but, but me and my ID colleagues and, I probably spend
Priya Nori:too much time in chats just engaging people and wasting a lot of time.
Priya Nori:And so, I needed this, I needed to go through the exercise of working on this
Priya Nori:with Gonzalo as much as I needed to share some of these ideas with, with
Priya Nori:the people that I work with every day.
Sara Dong:Yeah, you guys propose this framework HUSTLE.
Sara Dong:We're gonna go through the letters, but before we do, I thought it might
Sara Dong:be nice what you were thinking about when you started collaborating on
Sara Dong:writing this, the goals that you were thinking about as you were crafting
Sara Dong:the different letters of the acronym.
Gonzalo Bearman:Well, I mean, the underlying goal for me was to put into
Gonzalo Bearman:words and hopefully the publication that the ID community would read
Gonzalo Bearman:on how do we reclaim or claim our workflow, maintain our focus, regulate
Gonzalo Bearman:and manage our energies and really set the agenda in infectious disease.
Gonzalo Bearman:Because one thing we've learned, I think with the pandemic in the rearview
Gonzalo Bearman:mirror is like if we don't set the agenda, someone will set it for us.
Gonzalo Bearman:You, you heard about all these experts popping up.
Gonzalo Bearman:It had nothing to do with infectious disease and epidemiologists.
Gonzalo Bearman:So we are the experts in this field and we're the ones who should be
Gonzalo Bearman:saying what we will and will not do and when we'll do it, so to speak.
Gonzalo Bearman:And that's really kind of one of the primary drivers.
Gonzalo Bearman:Now, the acronym itself.
Gonzalo Bearman:I'd probably have to give more kudos to, to Priya on that.
Gonzalo Bearman:Um, I'll turn it over to her 'cause she had a good idea with that.
Gonzalo Bearman:Take it away.
Priya Nori:Okay.
Priya Nori:So, and I can't even really remember the moment that we stumbled
Priya Nori:upon the title, but we do in our regular conversations often speak
Priya Nori:about boots on the ground issues.
Priya Nori:So Gonzalo, uh, leads his division, but he is a rare type of division
Priya Nori:chief that spends a lot of time in the clinic and on the consult service.
Priya Nori:He is going through a lot of the same challenges that me as a
Priya Nori:just kind of middle manager type faces on the wards every day.
Priya Nori:And so we have these really robust conversations about, Hey,
Priya Nori:can you believe this happened?
Priya Nori:Um, what should we do about this?
Priya Nori:Why do we allow ourselves to undergo, you know, a certain kind
Priya Nori:of, um, martyrdom or whatever.
Priya Nori:And so that's where these ideas and this is how the whole thing came together
Priya Nori:basically is our lived experience coming from two different perspectives.
Priya Nori:Um, so HUSTLE, uh, probably comes from my long time love and being a connoisseur
Priya Nori:of hip hop, and I happened to work in the Bronx, which is the birthplace of hip hop.
Priya Nori:I trained here.
Priya Nori:I was a med student here too.
Priya Nori:I've been here for a long time, so it's always like rap culture's kind
Priya Nori:of always on the front of my mind.
Priya Nori:and, uh, I listened to a lot of, uh, early 1990s or 2000s rappers who
Priya Nori:used to talk about the hustle a lot.
Priya Nori:And I think there's a lot there for us that, um, it's about the work
Priya Nori:ethic and the elbow grease and we wanted to bring some of that in here.
Gonzalo Bearman:Yeah, definitely.
Gonzalo Bearman:Priya is more hip hop and I'm more rock and roll, but had been left,
Gonzalo Bearman:left to my devices, we probably had a rock and roll quote like Tom Petty
Gonzalo Bearman:or something like that saying, using one of his famous, famous lyrics.
Gonzalo Bearman:Even the losers get lucky sometimes.
Gonzalo Bearman:You know, we don't wanna be losers and we wanna be lucky all the time, you
Gonzalo Bearman:know, so we wanna set the agenda, so,
Sara Dong:Yeah, love.
Priya Nori:not in a DJ T sense, right?
Priya Nori:I don't wanna be losers.
Sara Dong:Uh, well, okay, so we wanna take on the HUSTLE mindset.
Sara Dong:So, uh, we're gonna walk through the letters.
Sara Dong:I'll introduce the letters and have you give a little insight
Sara Dong:into, um, what you were thinking.
Sara Dong:So we're starting with H, Hone your skills, set
Sara Dong:boundaries, manage expectations.
Gonzalo Bearman:Alright, Priya, do you want me to take that?
Priya Nori:Yes, this is, anyone that knows you and reads this paper.
Priya Nori:It is like you screaming off the page.
Priya Nori:So I think you should start.
Gonzalo Bearman:Okay, well maybe I'll try not to scream, but alright.
Gonzalo Bearman:So hone your skills, set limits, and and manage expectations.
Gonzalo Bearman:Really honing your skills of consult management or managing your service.
Gonzalo Bearman:Setting limits.
Gonzalo Bearman:And I think this is really important because I've learned this by being a
Gonzalo Bearman:division chair for 12 years and seeing the other 11 or 10 division chairs around
Gonzalo Bearman:me, how they set limits with their teams.
Gonzalo Bearman:Like, we don't do these consults, we're not available unless you have
Gonzalo Bearman:tissue, tissue, uh, uh, histopathology.
Gonzalo Bearman:We as oncologists, were not interested.
Gonzalo Bearman:You know, you've heard these things before
Sara Dong:Yeah.
Gonzalo Bearman:and it's like we seem to drop everything when we get a call.
Gonzalo Bearman:Forget a call, an epic chat.
Gonzalo Bearman:Like that's
Sara Dong:Hmm.
Gonzalo Bearman:of a sudden all, uh, unbelievably important.
Gonzalo Bearman:So we need to set limits and we don't work shifts, like let's take hospital
Gonzalo Bearman:medicine, and, and then we may never work shifts 'cause we're never gonna
Gonzalo Bearman:have an ID team with 85 people on it that would come in eight hour shifts in 24 7.
Gonzalo Bearman:But we can set limits on what we think is a reasonable workday.
Gonzalo Bearman:And this is referenced in the paper.
Gonzalo Bearman:I'm saying now more than ever, that no one should work beyond 6:00 PM.
Gonzalo Bearman:Now, what time do you start?
Gonzalo Bearman:Well, that's up to you, but generally you should never
Gonzalo Bearman:work more than 10 hours a day.
Gonzalo Bearman:And the truth in my opinion is that the majority of ID consults, you may disagree,
Gonzalo Bearman:Sara, Priya may disagree at times also are important, but they're not urgent.
Gonzalo Bearman:They're important, but not urgent.
Gonzalo Bearman:So we can say, you know, we will see x number of cases up until four o'clock and
Gonzalo Bearman:then the last hour and a half or so are charting, and then we're out the door.
Gonzalo Bearman:The next day starts, whatever's left over, it gets carried over.
Gonzalo Bearman:And this is worth saying that expectation with the team is important because,
Gonzalo Bearman:it should be an expectation across the team.
Gonzalo Bearman:If, if I'm coming off service or I'm coming on service and someone
Gonzalo Bearman:else is on service, they can kick over two to three cases to me.
Gonzalo Bearman:It's no problem 'cause that's how we function.
Gonzalo Bearman:Set limits, you know, so that we don't burn ourselves out.
Gonzalo Bearman:So that, that's really kind of the, the underlying tone.
Gonzalo Bearman:And we'll get back to the team at ethos shortly.
Sara Dong:Yeah.
Sara Dong:No, I, I have no disagreement so far.
Sara Dong:I like that.
Sara Dong:And important, not urgent.
Gonzalo Bearman:Yeah.
Sara Dong:All right, so for U, we have upgrade your toolbox.
Sara Dong:So what kinds of things can we work on here?
Priya Nori:This one might also be Gonzalo, but, he's a lot more tech savvy
Priya Nori:than I am, and he's an early adopter of some of these AI based tools and stuff.
Priya Nori:I'm sort of a slow adopter, but, um.
Priya Nori:I'll let him talk more about that.
Priya Nori:I think
Gonzalo Bearman:So you.
Priya Nori:it's working out well for you, right?
Gonzalo Bearman:I think mostly, I mean, AI it's not a savior.
Gonzalo Bearman:It's neither a saboteur.
Gonzalo Bearman:So I think you have to use it deliberately.
Gonzalo Bearman:And the two examples that come to mind, I'll give you really three examples
Gonzalo Bearman:that come to mind, that would be in kind of updating your tools, we use Epic.
Gonzalo Bearman:I, I, I use Epic because that's the only option I have.
Gonzalo Bearman:Maybe you have Cerner, who knows, but, uh, one is to, uh, when
Gonzalo Bearman:you have an opportunity to do AI generated note taking, learn it.
Gonzalo Bearman:Learn how to do that.
Gonzalo Bearman:You can usually even modify your speech and the way you summarize things, so
Gonzalo Bearman:the AI note generation actually picks up your differential diagnosis and
Gonzalo Bearman:action plan quite easily, and it saves you so much time in documentation.
Gonzalo Bearman:I've gotten so much better the last three months on that.
Gonzalo Bearman:That's number one.
Gonzalo Bearman:Number two, within Epic, for example, we have Up to Date embedded.
Gonzalo Bearman:I think everyone else does.
Gonzalo Bearman:Uh, if you're not aware of, UpToDate has an AI generated assistant within it
Gonzalo Bearman:now that uses UpToDate exclusively, or the data within UpToDate to answer your
Gonzalo Bearman:specific questions or queries by ai.
Gonzalo Bearman:And sometimes instead of doing a long winded literature search, when you
Gonzalo Bearman:have one really simple question, you type in your question to UpToDate
Gonzalo Bearman:and you can generally, I would say trust the source because the authors
Gonzalo Bearman:of UpToDate are peer reviewed, referenced, et cetera, et cetera.
Gonzalo Bearman:So that'd be another example.
Gonzalo Bearman:The third is, and this is hit or miss, but I think it's going only
Gonzalo Bearman:going to get better even when you do a consult and you open up a new,
Gonzalo Bearman:a new note or a note in, in Epic.
Gonzalo Bearman:You can summarize the hospitalization by hitting AI summary of the hospital stay.
Gonzalo Bearman:Now it may not capture everything you want, but it may give you about
Gonzalo Bearman:75 to 80% of what you need to get started and really to minimize your
Gonzalo Bearman:time hunting and pecking and clicking within the electronic medical record.
Gonzalo Bearman:So those are some examples.
Gonzalo Bearman:I think that we should always be on the lookout for technologies or shortcuts that
Gonzalo Bearman:can, you know, hedge our efficiencies that can give us a little bit bit of leverage
Gonzalo Bearman:where we previously didn't have have that.
Sara Dong:Yeah, and I feel like like even outside of AI folks who like lovingly
Sara Dong:call themselves luddite, it's like just taking the time to go through and set up
Sara Dong:shortcuts, set up your epic, so that's
Gonzalo Bearman:Yeah,
Sara Dong:it's in a flow that works for you.
Gonzalo Bearman:Correct.
Sara Dong:I feel like as a trainee, we often do that.
Sara Dong:We have an hour in orientation where someone who's a little bit more senior
Sara Dong:teaches folks how to set up their epic.
Sara Dong:And I think we maybe don't do that as much for faculty or, or people
Sara Dong:get rolling and they just don't think about, but it's so worth your time
Gonzalo Bearman:Correct.
Sara Dong:to just streamline it.
Gonzalo Bearman:Agreed.
Gonzalo Bearman:Whatever you can do to leverage your documentation time or make
Gonzalo Bearman:it shorter and more efficient, I think is probably gonna help us.
Gonzalo Bearman:'cause we're, we're really there to make diagnoses and decisions.
Gonzalo Bearman:Right, Sara?
Sara Dong:Yep.
Gonzalo Bearman:Diagnose and decide that's it.
Gonzalo Bearman:Not to do a bunch of charting and tapping, et cetera, et cetera.
Gonzalo Bearman:That's not really what we're there for.
Sara Dong:Yeah.
Sara Dong:We have to remind, I have to remind myself frequently.
Sara Dong:You're not just here to write notes.
Gonzalo Bearman:But you're here to make decisions and give recommendations.
Gonzalo Bearman:If people don't want to follow 'em, that's a different discussion.
Priya Nori:That's forthcoming, I think.
Priya Nori:Right?
Priya Nori:going with that one as our next, uh, commentary.
Sara Dong:Yeah.
Priya Nori:Hopefully Paul Sax will go for it, uh, once again, he is been
Priya Nori:very generous, uh, to us so far, but
Sara Dong:Yeah.
Sara Dong:All right.
Sara Dong:Well, we're going on to S now, um, seeking an effective individual slash
Sara Dong:team approach to consults and curbsides.
Priya Nori:Hmm.
Sara Dong:Yeah.
Sara Dong:Who wants to take this one?
Priya Nori:Yeah, I think so.
Priya Nori:But probably what I would share has to do with our combination of, of strategies
Priya Nori:for this, but um, there should be a certain expectation across the ID service
Priya Nori:that these are the boundaries we're setting and these are the expectations
Priya Nori:for coverage or being a team player.
Priya Nori:If somebody suddenly falls ill or there's a, a family emergency
Priya Nori:or something bad happens, we all need to have each other's back.
Priya Nori:And it can't just be the same old people filling in when a need arises
Priya Nori:and, uh, nor can one person have, um, a different set of conditions that,
Priya Nori:that they don't necessarily pull their weight in terms of coverage, et cetera.
Priya Nori:So, for instance, um, sometimes I've heard that, uh, it often falls on
Priya Nori:the junior faculty or the young, younger people on faculty to cover
Priya Nori:holes, gaps in the schedule if there's a sudden departure or something.
Priya Nori:But you know, these are also the folks with the small children with childcare
Priya Nori:issues and for whom there are certain constraints where they can't always just
Priya Nori:like drop what they're doing and cover, and maybe it is the more senior attendings
Priya Nori:who don't have those same challenges anymore, that can, um, pitch in.
Priya Nori:Of course that's not fair.
Priya Nori:It shouldn't always fall on on one, one group.
Priya Nori:It should be very balanced.
Priya Nori:So there should be a certain out loud expectation for collegiality and uh,
Priya Nori:just having each other's back because, you know, we spend more time at work
Priya Nori:probably with these folks, with our ID family than often with the folks at home.
Priya Nori:Gonzalo, you have anything to add from your perspective as a chief?
Gonzalo Bearman:I mean, I think that what I, I've learned more than ever that.
Gonzalo Bearman:Just like football or soccer.
Gonzalo Bearman:My favorite sport, this is a team sport.
Gonzalo Bearman:It really is.
Gonzalo Bearman:And team sports thrive on individual talents working within a team ethos
Gonzalo Bearman:and a team kind of tactical plan.
Gonzalo Bearman:And the same really holds in ID 'cause in an ID division like mine.
Gonzalo Bearman:There's transplant specialists, musculoskeletal specialists, HIV
Gonzalo Bearman:specialists, general infectious disease, and you get the point.
Gonzalo Bearman:There's just a variety of different doctors.
Gonzalo Bearman:Uh, each with their own interest, but also agreeing to work within the confines
Gonzalo Bearman:and the expectations of the team.
Gonzalo Bearman:And it's become really apparent to me as you, as we stress the team kind of
Gonzalo Bearman:ethos the individuals are going to have.
Gonzalo Bearman:Uh, what's the word I'm searching for?
Gonzalo Bearman:There are gonna be challenges, whether it's daycare challenges, personal sick
Gonzalo Bearman:leaves or sick, uh, issues, maybe family issues, uh, issues with spouses, et
Gonzalo Bearman:cetera, et cetera, that we have to be available to cover them collectively and,
Gonzalo Bearman:and there should never, ever be pushback.
Gonzalo Bearman:Like, I can't help you today.
Gonzalo Bearman:If you're on service, you're one of the four to five people on service.
Gonzalo Bearman:There should be a just, it is an agreement, you will help out.
Gonzalo Bearman:Or if you're not on service, you're next up, so to speak.
Sara Dong:Yeah.
Sara Dong:So for T, Take action and Lead, maybe I'll lump those, uh, together,
Sara Dong:kind of like you did in the paper.
Priya Nori:I think this is one of my favorites.
Priya Nori:Um, so the taking action part has to do with this kind of renewed and
Priya Nori:urgent sense of advocacy that I think falls in the ID wheelhouse, generally
Priya Nori:speaking, but sort of now more than ever.
Priya Nori:Advocacy is one of the ways that we're gonna improve our day-to-day
Priya Nori:circumstances and that we're gonna leverage and remind people what
Priya Nori:our value is in hospital systems.
Priya Nori:So, while we are not necessarily folks who thought a lot about
Priya Nori:advocacy, let's say before 2024, 25.
Priya Nori:Um, suddenly we found ourselves, really thinking and talking about it a lot.
Priya Nori:I've been involved with a lot of IDSA related advocacy, um, causes
Priya Nori:around workforce and around billing.
Priya Nori:I think one of their true successes has been the modifier codes.
Priya Nori:Um, I know Gonzalo, uh, works a lot with IDSA as pertains.
Priya Nori:Um,
Sara Dong:Hmm.
Priya Nori:compensation and work standards, et cetera.
Priya Nori:Let 'em talk about that.
Priya Nori:Yeah, it was kind of our call to action that you have to
Priya Nori:like step up to the plate.
Priya Nori:This is urgent.
Priya Nori:Gloves are off.
Priya Nori:Um, if not now, then when, and so that's where the, those
Priya Nori:two letters come into play.
Gonzalo Bearman:Yeah.
Priya Nori:We'll put them together.
Gonzalo Bearman:And you mentioned, uh, Priya compensation, and, uh,
Gonzalo Bearman:things I'm doing still with the IDSA.
Gonzalo Bearman:The bottom line is, you know, people wanna feel that they're being
Gonzalo Bearman:compensated fairly and appropriately.
Gonzalo Bearman:Uh, it, it may be unrealistic, Sara to say, Hey, I'm a first year ID doctor.
Gonzalo Bearman:I wanna make a million dollars a year.
Gonzalo Bearman:You know, that's kind of unrealistic.
Gonzalo Bearman:Uh, but we can be aggressive in our negotiations with our
Gonzalo Bearman:respective compensation plans.
Gonzalo Bearman:And the way to do that is to understand the market and also to understand
Gonzalo Bearman:what academic medicine is doing, not only nationwide, but around you.
Gonzalo Bearman:Particularly if you're in, in an area that has multiple academic medical centers
Gonzalo Bearman:that you can, or your competitors, and.
Gonzalo Bearman:Really that, that get leads to the point of, getting to more creative FTE models.
Sara Dong:Mm-hmm.
Gonzalo Bearman:I guess I'm the inaugural chair of the IDSA Division
Gonzalo Bearman:Chairs Community of Practice.
Gonzalo Bearman:Now go into my third year, and I tell you that because when we took over
Gonzalo Bearman:that project or started their project, launched it two years ago, there was no
Gonzalo Bearman:agreed upon standard as what does a 1.0 clinical FTE do in academic medicine?
Gonzalo Bearman:Now we're almost there.
Gonzalo Bearman:We've done a nationwide survey of division chiefs.
Gonzalo Bearman:Manuscript and process gonna be submitted this year and published in
Gonzalo Bearman:CID or OFID, we hope, uh, sanctioned by the IDSA and supported by them.
Gonzalo Bearman:That gives us parameters.
Gonzalo Bearman:If you're a 1.0 FTE, you do x number of weeks.
Gonzalo Bearman:Here's the range on service.
Gonzalo Bearman:Here are the number of days in clinics you typically do.
Gonzalo Bearman:This is your kind of admin time, and, and how does that equate to
Gonzalo Bearman:the number of hours per year and general, the number of RVs generated.
Gonzalo Bearman:And we need those leverage points to really advocate for our teams.
Gonzalo Bearman:Otherwise, you're going up against compensation plans or compensation
Gonzalo Bearman:boards and say, industry standard is such, and like, where's that?
Gonzalo Bearman:You know, it was published in some, some industry magazine, which
Gonzalo Bearman:really got no input from that.
Gonzalo Bearman:So that's been very helpful for us at VCU advocating for our work standards.
Gonzalo Bearman:The number of sessions or number of hours that we work and also kind of
Gonzalo Bearman:the compensation model, uh, in terms of academic rank, assistant, associate,
Gonzalo Bearman:and full professor based on national compensation, uh, parameters for
Gonzalo Bearman:people in an ID and at that level.
Gonzalo Bearman:And very helpful actually.
Gonzalo Bearman:You have to be proactive.
Sara Dong:Very excited about that, um, publication, I know
Sara Dong:that had been a work in progress.
Sara Dong:All right, so we're wrapping up towards the end of hustle.
Sara Dong:So E emphasizing our role in efficiency.
Sara Dong:So how can we pitch ourselves best?
Gonzalo Bearman:So,
Gonzalo Bearman:I think the underlying theme, and this is gonna sound a little, I don't
Gonzalo Bearman:know if it sounds boastful or slightly crass, and I don't mean to be that way.
Gonzalo Bearman:It's like you wanna be so good that you can't be ignored.
Sara Dong:Mm.
Gonzalo Bearman:So we as ID wanna be so good that we can't be ignored.
Gonzalo Bearman:How do you do that?
Gonzalo Bearman:Well, you not only do we take care of patients, high quality,
Gonzalo Bearman:et cetera, et cetera, but that's not what the hospital sees.
Gonzalo Bearman:You wanna have steady revenues, so you'd always want your revenues to be
Gonzalo Bearman:steady, if not climbing, that helps.
Gonzalo Bearman:But the important thing is to also emphasize what we're doing
Gonzalo Bearman:to further the hospital mission.
Gonzalo Bearman:This is how we've increased your access.
Gonzalo Bearman:This is how we decrease your length of stay.
Gonzalo Bearman:This is how we decrease your cost in the pharmacy with a stewardship program.
Gonzalo Bearman:This is the number of infections we've averted with the healthcare
Gonzalo Bearman:infection prevention programs.
Gonzalo Bearman:You know, they've expanded orthopedics.
Gonzalo Bearman:Now we're seeing more than ever number of cases.
Gonzalo Bearman:We have a musculoskeletal service.
Gonzalo Bearman:This is the expansion of people in referrals we're getting from the
Gonzalo Bearman:community to, you know, move that forward.
Gonzalo Bearman:And the number of people we're now monitoring on OPAT.
Gonzalo Bearman:So you wanna be very explicit.
Gonzalo Bearman:It really comes down to being able to speak and what's in it for them.
Gonzalo Bearman:You've gotta be able to speak that.
Gonzalo Bearman:And if we don't speak that language clearly, coherently, persuasively, I
Gonzalo Bearman:think we are doing ourselves a disfavor.
Gonzalo Bearman:Priya.
Priya Nori:I will add, and we talk about this a lot, which is understand what
Priya Nori:the priorities of your employer are.
Gonzalo Bearman:Yeah.
Priya Nori:And who do you report to and what is the org chart?
Priya Nori:While a lot of us in academic ID have appointment at medical schools
Priya Nori:who may have formalized roles, don't think for a second that the suits
Priya Nori:in charge of hospital pay lines and budgets and ROIs and such give,
Priya Nori:you know, a fill in the blank about your travel to ID week to present an
Priya Nori:oral abstract or this paper that you wrote or that paper that you wrote.
Priya Nori:When they hear those things, what they actually hear is,
Priya Nori:oh, when are they doing this?
Priya Nori:Is it on my time and my dime?
Priya Nori:Therefore, put all of that aside, put it in a separate bucket and focus
Priya Nori:on what you're accountable to, to show the ROI on the the dollars and
Priya Nori:cents that they're investing in you.
Priya Nori:So if you can truly reorient yourself around successes related
Priya Nori:to readmissions, length of stay reductions, some of these CMS metrics
Priya Nori:and leapfrog scores and all that.
Priya Nori:Um, not to say that should be all that we're about, but we do have to
Priya Nori:play that game to a certain extent.
Priya Nori:It, it is when you meet those metrics and you show that their
Priya Nori:investment in you and your team has really paid off and paid off extra.
Priya Nori:That's when you have the freedom to explore some of these other
Priya Nori:things that you want to do or these other academic projects and such.
Priya Nori:But remember, first and foremost, especially if you're a hospital based
Priya Nori:employee like me to stewardship, infection prevention, you know what
Priya Nori:have you, that essentially it's a business, it's a corporation.
Priya Nori:You have to align your metrics and your successes with that kind of structure.
Gonzalo Bearman:Right.
Gonzalo Bearman:And it takes a knowledge of, as Priya alluded to, is understanding what
Gonzalo Bearman:their priorities are at any given time.
Gonzalo Bearman:And those priorities can shift, so you have to be aware of that too.
Gonzalo Bearman:Uh, an example that recently comes to mind for us is, you know, we have
Gonzalo Bearman:like, like many other institutions, VCU has gone and purchased a couple
Gonzalo Bearman:community hospitals that are far away.
Gonzalo Bearman:They're in the radius, the satellite now of VCU Health.
Gonzalo Bearman:Obviously they don't have infectious disease doctors in the
Gonzalo Bearman:countryside in rural Virginia.
Gonzalo Bearman:So now we're their go-to people and we're now negotiating a contract with
Gonzalo Bearman:telehealth services, et cetera, et cetera.
Gonzalo Bearman:But the real thing that drives this interest is they don't want to have to
Gonzalo Bearman:transfer people with just to VCU Health mothership, I wanna say, because they
Gonzalo Bearman:have an ID prom that could be managed with just ID expertise via telehealth,
Gonzalo Bearman:because transfers are a big problem here.
Gonzalo Bearman:The place is always on diversion and always packed.
Gonzalo Bearman:So, you know, negotiating or leveraging those things like we're
Gonzalo Bearman:here to provide these services.
Gonzalo Bearman:This is why we think we're owed this amount of money or
Gonzalo Bearman:coverage or FTE support, 'cause it falls into that mission too.
Gonzalo Bearman:You have to be very clear with these things.
Sara Dong:The other thing I was gonna ask you both is I really appreciated how you
Sara Dong:ended this with maintaining positivity.
Sara Dong:Um, I mean, I try, I'm not gonna say it always happens, but I try to do that,
Sara Dong:you know, personally at work and, and through things like Febrile, but, uh,
Sara Dong:maybe thought, you could share, you know, any tips that you have on keeping
Sara Dong:that ratio of positive to negative high, and particularly, you know, you
Sara Dong:guys both wear a lot of different hats.
Sara Dong:You're leaders, you know, how do you help create an environment where we
Sara Dong:achieve that for everyone on the team?
Gonzalo Bearman:Priya, do you wanna start with your team or your group?
Priya Nori:Well, I can, um, but actually I was gonna ask you to
Priya Nori:first explain what that principle is.
Priya Nori:The, the
Gonzalo Bearman:Oh, the positivity principle.
Gonzalo Bearman:Yes.
Gonzalo Bearman:It's so, it's referenced in the paper and the psychology.
Gonzalo Bearman:Organizational psychology would suggest that we have a negativity
Gonzalo Bearman:bias, all of us, myself included, that you need generally three positive
Gonzalo Bearman:emotions to overcome a negative one.
Gonzalo Bearman:So you're kind of going up the hill on this one, and the, so how do you do that?
Gonzalo Bearman:You can't necessarily erase negative feelings.
Gonzalo Bearman:You can't tell people don't be negative.
Gonzalo Bearman:But you can try to build an environment and you have to be a role model in this,
Gonzalo Bearman:in which you anchor on the positive things, the accomplishments, where
Gonzalo Bearman:we're going, what's important to you.
Gonzalo Bearman:If you're able to do that, what wins we've had to keep, uh, the momentum
Gonzalo Bearman:and keep the focus more positive.
Gonzalo Bearman:The other thing I'm more recently learning is as I meet with faculty
Gonzalo Bearman:member and staff, not just faculty and APPs, is try to explore like,
Gonzalo Bearman:what are your signature strengths?
Gonzalo Bearman:Like, what do you really like about your job, or what do you like to do?
Gonzalo Bearman:And play toward their signature strengths as much as possible.
Gonzalo Bearman:If you can give them tasks or, or things are related to their signature strengths,
Gonzalo Bearman:that is going towards positivity and the psychology and the psychol psychology
Gonzalo Bearman:literature would suggest you don't need to be doing what you want or what you
Gonzalo Bearman:like a hundred percent of the time.
Gonzalo Bearman:Basically 20% of the time, if you're doing things that you think is value, you
Gonzalo Bearman:think are valuable, you, you stay engaged.
Gonzalo Bearman:So, you know, play to those kind of principles.
Priya Nori:Yeah, I would just add that if somebody out there, if the
Priya Nori:ID community right now is feeling particularly negative or morally
Priya Nori:injured or hopeless, that is not you.
Priya Nori:It is natural to feel that way right now.
Priya Nori:A lot has happened in the past few years and it can seem hopeless and
Priya Nori:that is probably a normal response to everything, the circumstances around us.
Priya Nori:Um, and not to mention that a lot of what we're experiencing now
Priya Nori:seems to have come hard and fast after the causes that we care about.
Priya Nori:Health equity, uh, HIV, um, funding for research and public health, and these
Priya Nori:are like, this is it almost shot an arrow right to the, the heart and the
Priya Nori:core of who we are as a profession.
Priya Nori:And so it's okay to feel those things right now.
Priya Nori:So take a look at the 20% of the things that are within your immediate
Priya Nori:domain or your grasp or your sphere of influence and, and see how
Priya Nori:those things can be made better.
Gonzalo Bearman:Right.
Priya Nori:So, um, finding community within interest groups or affinity groups
Priya Nori:or, doing some work through mentorship or some of these non medicine related,
Priya Nori:but still, uh, community building things like book clubs, et cetera.
Priya Nori:Now these are totally uncompensated and you have to build them in to your
Priya Nori:very busy schedule, but it's very, very worthwhile because, uh, you'll
Priya Nori:number one, speak to other people feeling the exact same things as you.
Priya Nori:Um, they will help you to have the language and the tools to understand
Priya Nori:what's going on and contextualize it and say, Hey, yes, that is wrong.
Priya Nori:That is messed up.
Priya Nori:I am being gaslit.
Priya Nori:Nod to a another one of our publications.
Sara Dong:Yeah.
Priya Nori:Uh, but it can be, it's often, it's the only comfort that
Priya Nori:we may have these days and, you know, it's its own act of resistance
Gonzalo Bearman:Hmm.
Priya Nori:because that little thing can become something bigger.
Priya Nori:Like an interest group, uh, with starting with five people
Priya Nori:around environmental issues.
Priya Nori:Like Sustainable-ID can grow into a group of 50 people with a formal recognition
Priya Nori:by a professional society, et cetera.
Priya Nori:You never know where you can go with those things.
Priya Nori:You never know who you may help and influence positively along the way.
Priya Nori:And so I say find, look internally, see what are those things for yourself
Priya Nori:and, and try to run with them.
Gonzalo Bearman:Right, and don't, don't underestimate the, I guess,
Gonzalo Bearman:the dividends of really small things.
Gonzalo Bearman:Um, for example, I mean, everyone likes to have lunch every now and then, right?
Gonzalo Bearman:Or have a cup of coffee, or I would imagine most people do at least.
Gonzalo Bearman:So little acts like, you know, we'll have a, a lunch for the team, the
Gonzalo Bearman:faculty only every month, open mic.
Gonzalo Bearman:We can talk about whatever we want or talk about nothing, but there's
Gonzalo Bearman:pizza and salad, and everyone's welcome and we just have a good time
Gonzalo Bearman:eating lunch, or if you're on service.
Gonzalo Bearman:When I'm on service, which is frequent enough, I buy
Gonzalo Bearman:lunch for the team every time.
Gonzalo Bearman:It's usually Thursday afternoon.
Gonzalo Bearman:It's in the faculty lounge.
Gonzalo Bearman:I bring in the whole team and we have lunch and we're not discussing cases.
Gonzalo Bearman:It's a free flowing discussion.
Gonzalo Bearman:Have a cup of coffee with one of your colleagues.
Gonzalo Bearman:You know, let's go to the Starbucks in the hospital and just shoot the breeze.
Gonzalo Bearman:Talk about projects and just talk, shoot the breeze for 20 minutes.
Gonzalo Bearman:These are all engagement community building activities.
Gonzalo Bearman:Uh, kudos to one of our faculty members and associate professor who just, uh,
Gonzalo Bearman:who were organized an outing tomorrow night for people to go bowling.
Gonzalo Bearman:I think there's a lot of people going and it has nothing to do with work
Gonzalo Bearman:except that we all work together.
Gonzalo Bearman:Uh, so that's, uh, that is something I think is great.
Gonzalo Bearman:That's, that's community building.
Gonzalo Bearman:It's kinda like that scene, uh, in, I think it was the Top Gun two movie,
Gonzalo Bearman:which I saw, uh, when it came out a year or two ago, whenever that was
Gonzalo Bearman:when I think the character played by Tom Cruise has his, his team
Gonzalo Bearman:playing flag football on the beach.
Gonzalo Bearman:And then the Admiral shows up and is like, what are you doing?
Gonzalo Bearman:It's like you wanted a team.
Gonzalo Bearman:I'm building you a team.
Gonzalo Bearman:Yeah.
Gonzalo Bearman:When you build a team, you just do things that are not directly related
Gonzalo Bearman:to your, your immediate work tasks.
Gonzalo Bearman:Go bowling.
Gonzalo Bearman:We have a foosball table here.
Gonzalo Bearman:We have a dartboard and throw around the corner.
Gonzalo Bearman:It's there for anyone who wants to use it.
Gonzalo Bearman:Take a break.
Gonzalo Bearman:Play foosball.
Sara Dong:Love it.
Sara Dong:Um, well, I'll open it up one last time.
Sara Dong:Any closing thoughts?
Sara Dong:Anything else, you know, resources and articles that you wanna
Sara Dong:point some of the listeners to
Gonzalo Bearman:One article that just caught my eye, it caught my eye
Gonzalo Bearman:so much that I invited her to come to VCU and she's coming next month
Sara Dong:Nice.
Gonzalo Bearman:Darcy Wooten from Washington University of St. Louis.
Gonzalo Bearman:She's just published a paper in CID.
Gonzalo Bearman:I think it's More than a Message, death by a thousand chats.
Gonzalo Bearman:And I think she is like a home run, her and her team or her group really giving
Gonzalo Bearman:us a clarity on like, look, these things, epic chat is neither savior, no saboteur.
Gonzalo Bearman:That's from her paper, that there a lot of messaging.
Gonzalo Bearman:It's excessive.
Gonzalo Bearman:I think the, the number of messages per day by the ID service, at least at
Gonzalo Bearman:Washington University of St. Louis is astonishing the number they're getting,
Gonzalo Bearman:they quantified it, of which 99%, let me repeat, 99% were not urgent.
Gonzalo Bearman:And what a distractor it is.
Gonzalo Bearman:And she actually provides some solutions on what we can do about it.
Gonzalo Bearman:So check out the paper.
Sara Dong:Yeah, it's really great.
Sara Dong:I also will second and say that it's excellent.
Priya Nori:It is a great paper actually.
Priya Nori:The timing for me was perfect.
Priya Nori:I was at the end of a two week stretch on the teaching service at our busiest
Priya Nori:hospital, and um, I was definitely snarking and throwing a lot of shade
Priya Nori:in those epic chats by the end of it.
Priya Nori:And, um, wasn't my best look like it.
Priya Nori:There were med students involved and residents and fellows, and I definitely
Priya Nori:wasn't being a kind of example of setting boundaries or any of those
Priya Nori:things that we uphold as good qualities.
Priya Nori:So when, when that came out, I said, oh, wow, I wish, uh, I wish this had dropped
Priya Nori:maybe earlier, but I immediately sent it to my fellows, and we thought through
Priya Nori:some of the situations where we could have, um, maybe done things differently.
Priya Nori:So highly encourage your listeners to, to check that out.
Priya Nori:Another one was a presentation at ID week, which, probably they're working
Priya Nori:on the publication now is an abstract, where the study investigators from two
Priya Nori:institutions, uh, totally geographically separated, looked at revenues related to
Priya Nori:the new modifier codes, the complexity modifiers that IDSA worked on,
Gonzalo Bearman:Right.
Priya Nori:they found actually quite a difference across the divisions.
Priya Nori:Um.
Priya Nori:revenue generated based on these complexity add-on codes, and it's just,
Priya Nori:you know, another tool in our toolkit to
Gonzalo Bearman:You.
Priya Nori:maximize the impact
Sara Dong:Yeah.
Priya Nori:of the work we're doing, both for ourselves, but for the
Priya Nori:institutions we work for as well.
Priya Nori:So we're really glad to see that people are now, I mean, the
Priya Nori:science is super important, right?
Priya Nori:It drives our field, it improves patient care.
Priya Nori:It's extremely impactful, but it's really nice to see the community taking on
Priya Nori:some of these workforce issues as well.
Priya Nori:Because that's probably one of the biggest threats to our field going forward.
Priya Nori:And, um, the future is a little uncertain in that way.
Priya Nori:So we need to also focus the academic pursuit internally to see what kind
Priya Nori:of research and data we can generate about our everyday types of issues.
Gonzalo Bearman:Yeah, Sara, so if I may add one last comment is that, and
Gonzalo Bearman:to kind of throw some numbers out there, uh, there's like over a million doctors
Gonzalo Bearman:licensed in the United States slightly, maybe 1.1 million or something like that.
Gonzalo Bearman:And ID is maybe 14, 15,000.
Gonzalo Bearman:So we're less than 1% of the physician workforce.
Gonzalo Bearman:Now, if this was a truly capitalistic system, then we'd be killing it, right?
Gonzalo Bearman:'cause we're in high demand and low low supply.
Gonzalo Bearman:But we know that's not the case.
Gonzalo Bearman:We're in high demand and low supply and things are as they are.
Gonzalo Bearman:But look, lining here, the silver lining is that, you know, we are in high demand.
Gonzalo Bearman:We're a huge value to major health systems.
Gonzalo Bearman:Whether it's because they need us for the hospitalists, they need
Gonzalo Bearman:us for the transplant programs, they need us for musculoskeletal
Gonzalo Bearman:infections, et cetera, et cetera.
Gonzalo Bearman:We're in high demand.
Gonzalo Bearman:So this is the time for us to say what or to be clear on
Gonzalo Bearman:what we will and will not do.
Gonzalo Bearman:We're not gonna get dismissed.
Gonzalo Bearman:We're not gonna get fired as long as we're clear and coherent
Gonzalo Bearman:and principled in our approach.
Gonzalo Bearman:You know, there's, if you fire ID doctors, good luck getting new ones
Gonzalo Bearman:because there's very few people coming outta training programs.
Gonzalo Bearman:So we have more leverage, I guess, is the take home message than we think, and we
Gonzalo Bearman:should use that leverage to our advantage.
Gonzalo Bearman:Kind of set the agenda, claim our focus, maintain our sanity.
Sara Dong:Thank you so much to Priya and Gonzalo for joining the episode today.
Sara Dong:You can catch this viewpoint in Clinical Infectious Diseases entitled
Sara Dong:H.U.S.T.L.E., a Consult Fitness Guide for Infectious Diseases Providers.
Sara Dong:You can check out the website, febrile podcast.com to find the Consult Notes,
Sara Dong:which are written compliments to the episodes with links to references,
Sara Dong:our library of ID infographics, and a link to our merch store.
Sara Dong:Febrile is produced with support from the Infectious Diseases Society of America.
Sara Dong:Please reach out if you have any suggestions for future shows or
Sara Dong:wanna be more involved with Febrile.
Sara Dong:Thanks for listening.
Sara Dong:Stay safe and I'll see you next time.