Are you challenged by conflict? Do you have what it takes to be a successful mediator?
If you feel like you are constantly navigating a maze of disagreements, misunderstandings, and hard feelings, know that you are not alone. Conflict is a significant part of human interaction, and it's particularly present in our professional lives.
After all, we spend more than a third of our lives in the workplace, a space that brings together different personalities, perspectives, and values. When conflicts arise, as they inevitably do, they can be buried, mishandled or left unresolved, marring our experience and performance.
In this episode, we delve into an in-depth exploration of the nature of conflict and its role in both our professional and personal lives.
We attempt to unpack the complexities and dimensions of conflict, looking at its root causes, its evolution, and its potential to catalyze change and growth.
Rather than viewing conflict as an undesirable aspect of our lives that needs to be eradicated, we aim to understand it as an integral part of human relationships that, when handled properly, can lead to innovation, empathy, and collaboration.
With Kimberly's expert guidance, this episode will equip you with a fresh perspective and effective tools to transform how you perceive and handle conflict in your personal and professional life.
THE FINER DETAILS OF THIS SHOW
- What is involved in mediation? [06:38]
- As HR professionals, how do we employ mediation in a balanced way? [15:10]
- If you've just mediated a conflict for colleagues who see each other daily, how do you ensure that they are applying the lessons learned? [21:35]
- What role do we have as individuals to learn to work with our own emotional triggers? How do we learn to work with the triggers of others?[27:05]
KEEP UP WITH KIMBERLY BEST
Website: bestconflictsolutions.com
Linkedin: https://www.linkedin.com/in/kimberlybestmediator/
Read her book “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story
EPISODE RESOURCES
KIMBERLY BEST'S BIO
Kimberly Best, RN, MA, is a Tennessee Rule 31 Listed Civil Mediator and Tennessee Rule 31 Trained Family Mediator. Kim’s practice focuses on Family Mediation, Health, and Elder Care Mediation, Civil and Business Mediation, and Conflict Coaching. She is serving her second term on the board of the Tennessee Association of Professional Mediators. Kim is also a volunteer Senior Mediator with the Los Angeles City Attorney’s Office Dispute Resolution Program and Community/Police Unification Program. In addition, she is a facilitator for challenging business and social conversations. Kim is passionate about helping others resolve conflicts in a productive, non-litigious way using mediation, facilitation and collaborative problem solving, in order to find optimal solutions for all parties. She believes that having challenging conversations in a safe, non-blame space can promote better problem solving and increase emotional connection. She is the author of “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story” and is a speaker and trainer on the topics of conflict management, dispute resolution processes, life transitions, and how to make difficult decisions - including end of life issues. She is the proud mother of 5 grown children and the grandmother of 4 lively little ones.
